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NHS patients are embracing Free Choice

The introduction of Free Choice in April 2008 marked a tipping point for NHS provision. A mutually beneficial partnership with the independent sector has been evolving for many years, and had already seen developments such as Independent Sector Treatment Centres (ISTCs). But it is Free Choice that could make the most significant impact on secondary care.

 

Since April, over four million NHS patients needing elective procedures have been able to choose any hospital in England meeting NHS standards and tariff. These include a number of independent facilities, and the Department of Health predicts that the sector could treat over one million ‘Free Choice patients’ every year.

 

Certainly at Ramsay we have experienced a significant increase in NHS patients since the introduction of Free Choice – our acute hospitals treated almost three times more NHS patients in the second quarter of 2008 than quarter two of last year.

 

Our experience is that patients welcome Choice for a number of reasons. Sometimes they are clinical – certainly recent media stories have inspired patients to seek facilities with low infection rates. Choice is also welcomed due to personal circumstances – such as a patient of ours who runs a small business, and chose to travel for a shorter wait, to minimise the impact on trade. It is evident that Choice can help NHS patients better fit hospital treatment with their lifestyles.

 

Treating NHS patients is not new to Ramsay - we opened our first ISTC in 2005 and our eleventh this summer. By proving themselves in clinical, efficiency and patient care terms, our ISTCs have become part of the NHS landscape in many communities, and wider-reaching where possible, for example by providing junior doctor and nurse training.

 

I believe that all Choice providers will be seen as part of the NHS landscape in time. Ramsay’s experience means we arealready proud to be part of today’s NHS. And our sector is becoming increasingly recognised as such - in his NHS Next Stage Review interim report, Lord Darzi confirmed that independent providers have “helped extend choice, add capacity and spur innovation. They have increasingly become a fixture of NHS provision.”

 

The work of Lord Darzi and others will reap benefits for all parties – above all, for NHS patients, who could soon have Choice cemented as a legal right under the NHS Constitution. The DoH continues to ‘level the playing field’ for providers, through guidance and frameworks, and soon through the independent Cooperation & Competition Panel, to ensure fair commissioning. Quite rightly, while mechanisms to ensure fair Choice are created centrally, local healthcare decisions are increasingly devolved to the bodies best placed to make them – local Primary Care Trusts.

 

I feel there is still some way to go to make Choice an integral part of today’s NHS, but in the first six months of Free Choice, the patient numbers, and the feedback we have received from NHS patients at Ramsay, really speak for themselves.

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