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Settling your account

Where your NHS Trust has agreed to pay for your treatment in a Ramsay Health Care Hospital, you will not receive any bills for your treatment with the exception of personal charges as detailed below.

Personal charges

Most hospitals will expect you to settle your account for personal charges (telephone calls, visitor’s meals and newspapers etc) on discharge. If this is not the case an invoice will be forwarded to you for payment.

When you leave

You will be advised by your Consultant or your nurse when you are able to go home. If you need to take any medication following your departure, this will be given to you when you leave.

 

If you are required to go home with crutches, walking sticks or a raised toilet seat, you will be given these items via our Physiotherapy department.

 

If you are undergoing general anaesthetic or sedation, please ensure that a friend or relative collects and accompanies you home. Please be aware that you must not drive a car, ride a bicycle, operate machinery, sign a legal document or drink alcohol for at least 24 hours after a general anaesthetic or sedation.

 

If you are a day case patient, you should ensure that you arrange to be collected and you remain in the care of a responsible adult for the remainder of the day, or night if the operation is in the afternoon, or as directed by your Consultant.

 

Please report to reception as you leave

Contact us

To find out more about NHS services at Ramsay, please contact us via our online form.


This information is available in a choice of languages, as well as Braille or on English audio cassette.

Please contact the enquiry department of your local treatment centre for further help.

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