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Referral information

There are four routes to a referral to a Ramsay Hospital. These can be viewed in more detail in the Referral Guides which can be download below.


In brief, the four routes are:


1
You have been to see your GP who says you need to see a Consultant.


2
You can see the Consultant on the NHS or privately.


3If you go through the NHS your GP will send the letter of referral to the local Trust hospital who will send you an appointment.


4
You may see the Consultant on the NHS or a member of the team.


5If you decide to go privately you can use your Health Insurance if you are covered. Please note you should check with your Health Insurance Company that your policy covers you for an Outpatient Consultation and tests that you might require.


6If you do not have Health Insurance you can come as a Self-pay patient.


7
Two things can now happen



8When you make an appointment at your local Ramsay Hospital you will be asked for the following information: (a) Your name, address and telephone number (b) Your date of birth (c) Your Health insurance details or if you are paying for yourself (d) Your GP’s details

9If you have already been seen by a Consultant on the NHS about your condition please tell the person making the appointment as they may be able to arrange to get your NHS notes from the hospital for the Consultant to review.

10An appointment will be made for you with either the Consultant named by your GP or a Consultant of the Speciality that you require if your GP has not specified a name.

11The length of wait for your appointment depends on how busy that Consultant is but you generally should be able to see a named Consultant within 1 – 4 weeks.

12If your GP has indicated that your need to see the Consultant is particularly urgent and there are no readily available appointments, the hospital will contact the Consultant to see if they are able to fit you in at an earlier time.

1You have already seen a Consultant on the NHS who has said you need to have a procedure or operation. 


2You decide you want to have your operation done at your local Ramsay Hospital. You can use your Health Insurance if you are covered. Please note you should check with your Health Insurance Company that your policy covers you for this procedure or operation. They will send you any necessary documentation for you to complete.


3If you do not have Health Insurance you can pay yourself under the Fixed Cost Care Scheme which gives you a fixed priced for your procedure including the Hospital, Surgeon and Anaesthetist fees where the Consultant participates in this scheme. If the Consultant does not participate in the scheme or you are not eligible for a Fixed Cost Care package most hospitals also offer a Personally Tailored Payment Option where you are given an estimate of the Hospital costs and Consultants fees and you pay for the services you use.


4You contact your local Ramsay Hospital directly to say that you would like to have your operation done there. They can arrange to get your NHS notes to the Consultant who will decide if a further Outpatient Consultation is necessary (this is dependent on how long it has been since you last saw the Consultant on the NHS)


5If the Consultant needs to see you again you can make the appointment yourself (see Step 8 of Route 1)

1Occasionally you may decide that you want to have a procedure done (eg Cosmetic) and you have not seen your GP but want to see a Consultant.


2You make your appointment at your local Ramsay Hospital (see Step 8 of Route 1)


3You will still need a letter of referral from your GP. However, very often, you do not need to see your GP but can ring your surgery and ask them to send a letter of referral to your local Ramsay Hospital to a named Consultant.


4
Steps 5 and 6 of Route 1 still apply with regard to Health Insurance or Self-Pay options.


1There are certain procedures at your local Ramsay Hospital that you do not require a GP referral for. These include procedures like: Physiotherapy Healthscreening Private GP service Other services depending on the Hospital.


2Not all Ramsay hospitals do allow direct access to services. Contact your local Ramsay Hospital who will let you know the services that you can access directly from them.


3Please note that most Health Insurance companies will require a referral from a GP.


Where can I receive Premium Care?

Premium Care is available at all Ramsay hospitals from Cornwall to Yorkshire.
  Find a hospital local to you offering Premium Care.