Fees, Terms & Conditions
The basic weekly fee rate includes accommodation, equipment,
utility bills (excluding personal telephone calls), maintenance,
food and drinks, linen, laundry, cleaning, internal activities,
external activities (excluding costs such as meals out and
admission charges e.g. to theatres/places of interest), general
nursing and care services.
Additional fees are charged for enhanced or specialist services
and facilities e.g. physiotherapy, speech and language therapy,
enhanced equipment, enhanced nursing/care services. Additional fees
are based on assessed needs and agreed in advance with the
placement funder.
Individuals/relevant third parties can choose their preferred
payment method e.g. direct debit, standing order, cash or cheque.
Fees are payable monthly in advance and are subject to an
inflationary rise in April each year.
What is not included in the fee
Fees do not include the cost of personal goods/services such as
toiletries, clothing, dry cleaning, hairdressing and chiropody.
Assistance can be provided to obtain such goods/services either on
site or externally. Charges for those provided on site are in line
with normal high street prices.
Prior to your admission
Prior to or on admission you or your nominated representative
will be asked to sign the Ramsay Neurological Services
Statement of Terms and Conditions. You will be given a copy for
your reference. This document clarifies expectations of both you
and Ramsay (many of which are also included in this guide)
with regard to, for example:
- Your room
- Fees
- Care and therapy to be provided
- Termination including notice periods
- Temporary absence from the home
- Health, safety & security
- Rights and responsibilities of both parties