The Patient Referral System is operating as normal.
All information is encrypted between your computer and the Ramsay web server ensuring that communications are secure. We also conduct regular penetration tests to ensure that the server is tested for its security.
How do we encrypt?
We use SSL protocol to secure the communication. To enable SSL we have installed an SSL Certificate (provided by GoDaddy® with Extended Validation (EV)) which confirms the highest level of authentication available among SSL certificates.
Level of encryption
Whilst the data is in transit we use SHA-2 and 2048-bit encryption. Encryption makes it very difficult for unauthorised people to view information travelling between computers and prevents phishing, the criminally fraudulent process of attempting to acquire sensitive information by masquerading as a trustworthy entity in an electronic communication.
Information received by Ramsay
Submitted referral information is always transferred internally from our web servers to our Appointments Team and never leaves the Ramsay internal network. Any emails with patient identifiable data will not be forwarded on to external parties.
In accordance with the Data Protection Act 1998, no patient information is stored on the website servers and is delivered directly to the Appointment Team at the hospital. The information is used solely for creating the appointment and will temporarily be filed under password protected folders on our network for a short period of time to complete the referral.
How do we compare to similar private patient referral forms?
Unlike some other patient referral forms currently available, we do not hold any details on our web servers for staff to login and retrieve patient information for the referral. We always use SSL secured servers or other encryption technology if we have to capture information electronically from external parties. Ramsay also uses a valid SSL certificate compared to some other private patient referral forms which are only partially encrypted. Information sent over the Internet without encryption can been seen by other people whilst in transit.
Ramsay Health Care UK is also certified to ISO 27001 standard and audited by BSi regularly.
Cross browser compatibility
The SSL Certificate is supported for more than 99% of browsers and most mobile device browsers.
Information sent via normal fax is not secured as it is not encrypted and it is exploitable and it may be necessary to make sure that the recipient has received the information. There is also the possibility of entering an incorrect fax number which could lead to a breach of confidentiality