Our ongoing commitment to providing outstanding patient care means we are implementing a new electronic patient record system. You may notice our processes take slightly longer than usual, and we apologise if this causes any inconvenience. Thank you for your understanding and patience.

Contact us

My Treatment Plan

My Treatment Plan

Thank you for visiting this webpage to let us know how you are. Please click on the image below to share your information with us. You should be able to complete the form in 5 minutes.

If you experience any difficulties in submitting your details, rest assured we will contact you over the next two weeks or so.  We ask that you do not telephone us at this time as your wait time will be considerably longer than usual.

Ramsay Health Care UK Operations Limited (“Ramsay”) is committed to ensuring the privacy and confidentiality of your personal information, and to protect it from unauthorised access and disclosure. 

For more information on how we use your data as part of the registration process, please visit our Privacy Policy.


My Treatment Plan Form

Click here to complete your Treatment Plan Information



When submitting information online, it is important to use an internet browser that supports Transport Layer Security 1.2 (TLS1.2). The browsers on the list below, and all future versions (v) released after those stated in the list below, support TLS 1.2:

  • Chrome - v30 and later
  • Firefox - v27 and later
  • Internet Explorer - v11
  • Opera - v17
  • Safari - v5 on iOS and v7 on OS X
  • Microsoft Edge

Earlier versions of TLS, used by unsupported, older versions of internet browsers, are regarded as insecure. You can check which browser you are currently using and whether it is up to date on the What is my browser website.

Need Help?

If you need any help completing your form please email Ramsay.Digital@ramsayhealth.co.uk and we will be happy to help. For more information on how we use your data as part of the registration process, please visit our Privacy Policy. For more information on how we secure your data, please view the information in the section below.

Site security

All information is encrypted between your computer and the Ramsay web server ensuring that communications are secure. We also conduct regular penetration tests to ensure that the server is tested for its security.

How do we encrypt?

We use SSL protocol to secure the communication. To enable SSL we have installed an SSL Certificate (provided by GoDaddy® with Extended Validation (EV)) which confirms the highest level of authentication available among SSL certificates.

Level of encryption

Whilst the data is in transit we use SHA-2 and 2048-bit encryption. Encryption makes it very difficult for unauthorised people to view information travelling between computers and prevents phishing, the criminally fraudulent process of attempting to acquire sensitive information by masquerading as a trustworthy entity in an electronic communication.

Information received by Ramsay

Submitted form information is always transferred internally from our web servers to our Appointments Team and never leaves the Ramsay internal network. Any emails with patient identifiable data will not be forwarded on to external parties.

In accordance with the Data Protection Act 2018, no patient information is stored on the website servers and is delivered directly to the Appointment Team at the hospital. The information is used solely for creating the appointment and will temporarily be filed under password protected folders on our network for a short period of time.

Cross browser compatibility

The SSL Certificate is supported for more than 99% of browsers and most mobile device browsers.

Ramsay Health Care UK is also certified to ISO 27001 standard and audited by BSi regularly.