Patient Feedback
Hear from our patients talk about their recent experience with us
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Very helpful, polite and attentive. I was in very good hands..
Ashtead Hospital - Saturday, 6 December 2025
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All staff were friendly and caring
Ashtead Hospital - Friday, 5 December 2025
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First eye sorted - played golf today and could actually see the ball - first time for ages .
Ashtead Hospital - Wednesday, 3 December 2025
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Free parking. Clean and friendly.
Ashtead Hospital - Tuesday, 2 December 2025
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Very efficient and seen very quickly
Ashtead Hospital - Tuesday, 2 December 2025
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Very efficient staff. Clean facilities. Always plenty of parking space. Free drinks (albeit some are not to my taste…) However, it lacks the human touch from North Downs, which is part of the same group but a lot more friendly and welcoming. Overall nothing to complaint over but treating patients with a little more empathy and being less matter of fact and business-like would be welcomed. I always feel it’s a transaction when I’m here, not part of caring for my wellbeing.
Ashtead Hospital - Tuesday, 2 December 2025
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From reception to nurses on the ward etc all were very friendly and very helpful. I soon relaxed and all went well. Thank you
Ashtead Hospital - Tuesday, 2 December 2025
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This was the appointment to check that the operation(s) has gone well. I could read everything on the test board. The surgeon was happy with the healing of the eyes. I am ecstatic that everything has been gone so well.
Ashtead Hospital - Tuesday, 2 December 2025
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I would like to express my sincere gratitude for the excellent care I received during my recent stay at Ashtead Hospital. From the moment I arrived, the staff made me feel safe, supported and well looked after. A very special thank you to my surgeon, Mr. Dhia Al-Musawi, for his professionalism, kindness and the reassurance he gave me before and after the procedure. His calm approach and clear explanations helped me stay relaxed, and I am truly grateful for the care he provided. Thank you to the nurses and the entire team for your warm attitude and gentle support throughout my recovery. I felt respected, heard and treated with genuine compassion. I am very thankful for everything you did for me.
Ashtead Hospital - Saturday, 29 November 2025
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All went well
Ashtead Hospital - Thursday, 27 November 2025
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I received absolute amazing care from my arrival to the hospital to the moment I left. I had a colonoscopy and everything was explained to me in full and what to expect before, during and after the procedure. I felt I could ask questions at any time but I didn’t need to as everything was explained so thoroughly and so well. An amazing team that worked like clockwork!
Ashtead Hospital - Thursday, 27 November 2025
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I went for a colonoscopy. All the staff were lovely and made sure to explain everything thoroughly. The care from the moment I walked through the doors to the moment I left was amazing!
Ashtead Hospital - Thursday, 27 November 2025
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Very good facility that others had recommended to me. I would do the same.
Ashtead Hospital - Tuesday, 25 November 2025
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I received outstanding service, care & excellent, professional treatment from the nurses in the Endoscopy suite & the consultant Mr Patel. I was put at ease & knew I was in the very best of hands.
Ashtead Hospital - Tuesday, 25 November 2025
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Friendly but professional
Ashtead Hospital - Tuesday, 25 November 2025
