Pinehill Hospital, Hitchin

Our experience at Pinehill Hospital was outstanding from start to finish. From initial consultations through MRIs, blood tests, surgery, and follow-up appointments, every interaction was handled with warmth, professionalism, and genuine compassion. The staff consistently made time for us, treated us as people rather than processes, and created an environment that felt calm, human, and reassuring during what could otherwise have been an overwhelming period. The hospital itself is efficient, clean, and welcoming, with systems that clearly work. Appointments ran smoothly, communication was clear, and everything felt well coordinated — which makes an enormous difference when you’re dealing with something as serious as a cancer diagnosis. What stood out most was the culture. The staff clearly hold Professor Nikhil Vasdev in very high regard and take real pride in delivering care to the standard he sets. That respect translated directly into the quality of care we received — attentive, diligent, and patient-focused at every step. Pinehill Hospital provided not just excellent clinical care, but a level of kindness and professionalism that gave us confidence throughout the journey. We are extremely grateful to the entire team and would not hesitate to recommend the hospital to anyone needing specialist care.

I recently had an experience at Pinehill Hospital, and I must say, it was a very positive one. Everyone at the hospital is incredibly professional and really supportive. From the moment I walked in, I felt well taken care of by the staff. There was a minor misunderstanding that caused my wait time to be pushed back, but the staff handled it with great professionalism and ensured that I was comfortable throughout the wait. Their supportive nature and dedication to patient care truly stood out to me. Overall, I highly recommend Pinehill Hospital for anyone seeking medical care. The team's professionalism and support make a significant difference in the patient experience.

I recently had Aquablation Therapy for a enlarged prostate under the care of Professor Vasdev. The care I received was absolutely outstanding by all the staff at Pinehill, and Professor Vasdev is one of the nicest consultants you could ever meet. I spent 3 nights at Pinehill, the nurses that looked after me were kind and amazing especially Vanessa, Shirley and Rura, nothing was too much trouble. The food was good and the room was clean and comfortable. Professor Vasdev visited me everyday to monitor my progress. I highly recommend Pinehill Hospital, Professor Vasdev and Aquablation Therapy. I only had the surgery 3 weeks ago and already seeing huge improvements, which has made me so happy after years of struggling with the symptoms of an enlarged prostate. Can't thank you all enough.

Professor Vasdev instils confidence and trust from the moment you meet him. His friendly but professional manner puts you at ease and he calmly asks questions in language that any patient can understand. Likewise his explanation of his conclusions and recommendations are equally clear. He is polite, kind and has a sense of humour that makes him personable. His experience, depth and breadth of knowledge, and willingness to adapt to new technologies and techniques are indicators of a professional at the top of his game. 3 weeks ago Professor Vasdev performed Aquablation Therapy and I have already seen a 75% improvement in my symptoms and this continues to improve every day. Before this procedure I was having to get up 3 to 4 times a night on average. Now I am sleeping through the night undisturbed.

Mr. Stephen Tai, is the best surgeon I could have chosen to carry out my hip replacement. He was very pleasant and professional in every way. My replacement hip surgery is a complete success. If my old hip replacement, from 1997, ever needs replacing, Mr Stephen Tai would be my first choice.