West Valley Hospital

Lovely staff and clean hospital. I waited for about 10 minutes and was called for an ultrasound and blood test which all took about 30 minutes. Speediest examination I ever had. The ladies were very nice and made me feel cared for at every minute. The hospital was kept clean and had masks, tissues, and water dispensers to keep you comfortable. Came in a little nervous but came out so content. I hope I don't need to, but would love to visit again.

I visited West Valley Hospital on 12/05/2023. My experience visiting was great. The team were very polite, friendly, reassuring and kept me informed throughout of my procedure and spoke me through step by step. I was given instructions and a map on how to find the hospital and was warmly welcomed by front desk staff, this put me at ease as i was feeling very anxious. I attended the hospital for steroid injections in my hand. Having suffered with arthritis after an injury two years ago. I was seen by Mr Rhee. He has been my consultant and has been fantastic. This procedure is not pleasant but Mr Rhee did his upmost to ensure I was kept informed, relaxed and comfortable and I knew every step of the procedure. A lovely lady named Salome held my hand and kept me calm throughout. Since having the injections I am finally pain free for the first time in two years and am able to do normal everyday tasks! Thank you Mr Rhee and to all the staff that were so warm, welcoming and kind on the day (Adreienne, Kamaljit Courtney and Salome) Great hospital, very clean and well kept, excellent staff and great patient care.

I attended West Valley Hospital in West Croydon to see Mr Kunasingam about my bunions. I was pleasantly surprised to find they offered free onsite parking which makes a huge difference in Croydon. I was reminded about my appointment by phone and the member of staff who called me was extremely polite. At my appointment I was seen on time which was great as I had to go back to work. The hospital itself was a hidden gem I really had no idea it was inside an office block. The reception staff were helpful and Mr Kunasingam was extremely professional. He has reassured me about surgery and I feel confident having treatment at West Valley Hospital. Thank you everyone at the hospital.

I visited West Valley Hospital on 07/10/2022. I had a great experience. The administration team were very polite and kept me sufficiently informed from start to finish. I was given clear instructions how to find the hospital and was warmly welcomed in to the hospital by a lovely receptionist called Hannah when I arrived for my appointment which straight away put me at ease. I attended the hospital for steroid injections in my trigger finger and wrists having suffered with arthritis for the last two years. I was seen by Mr Jae Rhee. He was fantastic. A procedure of this nature is not pleasant but Mr Rhee did his best to ensure I was comfortable and calm and knew each step of the procedure. Since having the injections I feel like a new women and wish I had them sooner. I am finally pain free for the first time in two years! I had adapted my life to suit my arthritis and now I can finally do normal everyday task like open a screw top bottle of drink! I can not thank Mr Rhee enough. I highly recommend West Valley Hospital and will definitely be using the hospital again.

I have never experienced such first class service/treatment from start to finish, from anywhere, until I attended this hospital. All the staff are amazing, hospital is spotless and I would highly recommend. Thank you