Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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All the nursing staff were absolutely brilliant, they cared for me really well, the surgeon was very helpful and explained things to me well. The theatre staff were also excellent, really putting me at ease prior to the procedure. Unfortunately it's been over eight weeks since I had the procedure which was foot surgery and I still cannot bare to wear a shoe. My toes and foot are still swollen and go off in opposite directions, I saw my G.P. a couple of weeks ago and she said, bone surgery does take time to heal and I was to see her again in four weeks to see if it was any better. I hope I can get a shoe on soon as the weather is starting to get colder now. After my last procedure I received an email from Ramsey healthcare asking me for the above review, when they received it I was asked if I would like to get another appointment to see the surgeon and see if anything could be done to improve it. I saw the consultant just before Christmas and he agreed that it didn't look good, and he asked me if I would like to have it done again and I said yes please. The surgery date was set for March this year, so for six months I had to wear an open shoe with a plastic bag to keep my foot dry, all through the coldest part of the year. After the second surgery there was a good improvement to my big toe enabling me to wear a proper shoe, it's been three months now and my second toe is still not good, it curves to the left and twists over to one side. It starts the day being not comfortable and as the day goes on the discomfort turns to pain, Mr Keruppiah has given me an open appointment in case I need to see him again, but if I did would he be able to do anything for me and am I sure that I ever want to go back to Woodthorpe hospital.
Woodthorpe Hospital Tuesday, 1 July 2025
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Visited as an outpatient, and was well looked after from start to finish, on the day, and afterwards with follow up physio. Had also attended a couple of times to see consultants, and appointment times were kept to which is how it should always be.
Woodthorpe Hospital
Tuesday, 1 July 2025 -
I had a knee replacement which is working great, Woodthorpe team were brilliant from start to finish . Big shout out to the nurses and the catering staff nothing was a problem for them.
Woodthorpe Hospital
Tuesday, 1 July 2025 -
Very professional
Woodthorpe Hospital
Friday, 27 June 2025 -
Had wonderful treatment there for a replacement knee. Right from the receptionist to the cleaners everyone was amazing. I was so well cared for, I thought about moving in permanently. The surgeon did an amazing job and my scar can hardly be seen. I have good movement, also very much down to Dimple my wonderful physio, who was very knowledgeable and strict, lol. All in all I couldn't recommend them higher. Paul Wattam
Woodthorpe Hospital
Friday, 27 June 2025 -
All went perfectly.
Woodthorpe Hospital
Thursday, 26 June 2025 -
Majority of the time well looked after.
Woodthorpe Hospital
Wednesday, 25 June 2025 -
All staff extremely friendly, efficient and helpful. Very welcoming and professional
Woodthorpe Hospital
Thursday, 19 June 2025 -
Overall positive with attention to patient requirements. Speedy operation and out the same day.
Woodthorpe Hospital
Thursday, 19 June 2025 -
Found all staff friendly and helpful Thank you
Woodthorpe Hospital
Thursday, 19 June 2025 -
I was admitted to the Woodthorpe Hospital for Aquablation of the prostate under the consultant Mr Philip Goodall on the 9th of June My original admission was the 4th of April at 7am and I duly turned up and was gowned ready for theatre and the operation was cancelled as the representative of the company who own the computer system had got his dates mixed up (not a good start) However back to the 9th of June and all went well with the operation and I was under great care of the nursing team Special mention to Lucy Jacks who was amazing along with Nthabi who looked after me on nights and Naiomi, Kayleigh Cathrine and Lorna who looked after me with meals There was one nurse Anam (if this is the correct spelling) who was lacking in my opinion in bedside manners and on two occasions i asked for hygiene wipes and they never appeared also she was non communicative and rarely spoke when she came in the room I was not discharched the next day as normal as my bleeding through the cathtar was still strong and I was eventually discarchrged on the Thursday the 12th On the Friday I was still concerned with the blood colour I called the hospital and the nurse called Mr Goodall who had recommended I go to City hospital where he had organised with one of the team there to see me and do a bladder flush I was not happy with this solution and I spoke with Mr Goodall and explained my frustration at the only pathway it seems if your discharged form the Woodthorpe after this type of surgery is to go to City Hospital as they have no back up there on Friday or the weekend My point to this is in my opinion if Woodthorpe are going to offer this surgery they need to back it up 100% in their own hospital It shouldn't be you start of private and end up in the NHS hospital with respect to the NHS why should they treat me Unfortunately at this stage I could not recommend having this surgery there at Woodthorpe until they have the complete A-Z of treatment especialy if it starts to go wrong as often surgery does I have had no issue with the Consultant or the nursing staff, the issue I have is with the hospitals aftercare
Woodthorpe Hospital Wednesday, 18 June 2025
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Was put totally at ease
Woodthorpe Hospital
Wednesday, 18 June 2025 -
A fast, efficient process with very friendly nursing and reception staff.
Woodthorpe Hospital
Wednesday, 18 June 2025 -
Very good experience
Woodthorpe Hospital
Wednesday, 18 June 2025 -
Amazing hospital! Very good clean facilities. Staff welcoming and very kind/caring. Thank you!
Woodthorpe Hospital
Tuesday, 17 June 2025
