Patient Feedback
Hear from our patients talk about their recent experience with us
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Today I met Anthony Quinn regarding my eyesight, he's one of the most genuine and nicest people I've come across, 100% genuine and gave me honest advice. Specsavers told me I needed YAG laser treatment so I was expecting that, Anthony spent 2 hours with me and reassured me that it wasn't needed and could have caused other problems had I had it done. I'm thankful he came recommended to me.
Exeter Medical - Tuesday, 10 November 2026 -
My first visit and what a difference to Treliske next door! Felt like everyone had more time and the theatre was seriously high tec! Great nurses and consultant. Just hope I never have to return...
Duchy Hospital - Tuesday, 10 November 2026 -
I feel very lucky to have had my hip replacement at Tees Valley Hospital last week. Luckily I haven't been to many hospitals over the course of my life but amongst those I have been to Tees Valley was the best by far. The team who looked after me from being admitted to being discharged were amazing you should all be so proud of yourselves. Thank you to Mr Webb and team for the surgery and thank you so much to everyone on the ward afterwards who looked after me during the night and day afterwards. I'm looking forward to a full recovery and coming back for my check up.
Tees Valley Hospital - Tuesday, 10 November 2026 -
Cannot thank th
The Cherwell Hospital - Tuesday, 10 November 2026 -
Fantastic staff at the hospital .was explained everthing to me to understand my procedure .very good experience was very nervous but no need .thank you . Mr Gangone
North Downs Hospital - Monday, 9 November 2026 -
Excellent and professional service from first appointment with my surgeon to my discharge after my procedure. All options were explained very well to me. Staff very caring and understanding which made my stay comfortable. I left with plenty of medication to ease my pain after my surgery and received a call within 2 days to see how I was recovering. I am really pleased to have chosen this hospital.
Winfield Hospital - Monday, 9 November 2026 -
A friendly greeting in a clean, bright and comfortable reception.
Pinehill Hospital - Monday, 9 November 2026 -
Excellent. Many thanks.
Rivers Hospital - Monday, 9 November 2026 -
Surgery and appointments I have attended at Rivers have always been a good experience due to staff and surroundings
Rivers Hospital - Monday, 9 November 2026 -
Went for a check up and was not kept waiting and staff were lovely
Rowley Hospital - Monday, 9 November 2026 -
Fabulous. Staff are friendly. Its a lovely clinic
Springfield Hospital - Monday, 9 November 2026 -
★★★★☆ Overall Excellent Experience, But Parking Needs Improvement** My recent follow-up appointment with Mr Bruno Lorenzi at Springfield Hospital was a very positive experience. The hospital was clean, well-maintained, and the staff were welcoming and courteous throughout my visit. The one significant drawback was the parking. Finding a space was quite difficult, and there appeared to be a limited number of accessible parking bays, which could be a challenge for patients with mobility issues. Despite running late due to traffic and parking difficulties, Mr Lorenzi personally telephoned me to check that I was on my way, which I thought was exceptionally considerate and reassuring. During the consultation, he carried out a brief examination, discussed my recovery in detail, and confirmed that everything was progressing very well following my surgery. He took the time to answer my questions and put my mind at ease. The appointment itself was efficient, lasting around 15 minutes, with no waiting around, and I left feeling very pleased with the outcome and the care I had received. My thanks to Mr Lorenzi and the team for their professionalism and excellent patient care. The only area that would benefit from improvement is the parking provision and accessibility.
Springfield Hospital - Monday, 9 November 2026 -
The hospital is a very clean environment. The staff were excellent from the reception to the nursing staff to the ward hostess they were all great. Very caring very willing to answer questions and very willing to help in any way they could.
Tees Valley Hospital - Monday, 9 November 2026 -
The Winfield felt more like a hotel than a hospital! Everything worked like clockwork and on time. Staff are very friendly and put you at ease.
Winfield Hospital - Monday, 9 November 2026 -
Such a wonderful team, so friendly and attentive with an efficient and supported environment.
Winfield Hospital - Monday, 9 November 2026
