Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I have always received fantastic outstanding care from woodthorpe hospital, I am under the care of Mr Biswas & Mr Phillips who have provided me with so much empathy, compassion and education on my conditions the nurses as always are amazing too! Each outpatient appointment I’ve had they’ve made me feel at ease, last yeah I had a colonoscopy and the team were brilliant nothing but laughter and creating a wholesome/relaxing environment I cannot recommend the hospital enough after years of fighting for a diagnosis the teams at woodthorpe listened to me and supported me to get my diagnosis’s from myself & my partner Thank you!

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    Woodthorpe Hospital - Tuesday, 27 January 2026
  • Fantastic hospital, had surgery and the support was amazing. Even when returning further support was next to known. Thank you to Chris Cook for putting me at ease when having pins out, really overwhelmed myself. Thankyou to all staff.

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    Woodthorpe Hospital - Tuesday, 27 January 2026
  • Very pleasant

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    Oaks Hospital - Tuesday, 27 January 2026
  • Fantastic care,brilliant treatment,and wonderful caring staff,10 out of 10 from me,well done and thank you so much for kick starting my physical health.

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    Woodthorpe Hospital - Tuesday, 27 January 2026
  • I had a total knee replacement last week with a spinal block. My whole experience was a great pleasure and has already brought life-changing results. I am looking forward to my other knee matching up to the first! Firstly I must offer my sincere gratitude to Mr Gordon Higgins, (now viewed by me as a god!), whose outstanding expertise has given me hope for the future. I am also hugely grateful to the anaesthetist (I didn’t catch his name) who diagnosed my sleep apnea. Now I have a CPAP machine he might well have prolonged my life. I was so relaxed in the theatre that I happily dozed off during the surgery. I was not sedated and felt completely at ease. The entire staff are worthy of praise: each and every nurse showed warmth and empathy. The chefs even catered for my ketogenic diet! The food was delicious. I was lucky enough to be allocated this hospital on the NHS. Despite not paying anything for my care, I was treated like a princess.

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    Mount Stuart Hospital - Tuesday, 27 January 2026
  • The staff and facilities at Pinehill are superb. The hospital is clean and welcoming. My only mild criticism is the regular difficulty in finding a car parking place. But I would have no hesitation in recommending the hospital to others.

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    Pinehill Hospital - Tuesday, 27 January 2026
  • Great. Can’t fault it.

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    Blakelands Hospital - Tuesday, 27 January 2026
  • Prompt friendly service Competent staff Warm, clean surroundings

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    Winfield Hospital - Tuesday, 27 January 2026
  • Superb care, kind and very professional staff. Everything well explained and procedures and facilities first class

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    Blakelands Hospital - Tuesday, 27 January 2026
  • I had a very good experience

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    North Downs Hospital - Tuesday, 27 January 2026
  • I could not fault the experience and the procedure at all - all the staff were great and Ms Vijay’s efficiency to ensure patient knowledge and safety was extraordinary.

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    Rivers Hospital - Tuesday, 27 January 2026
  • I've just had a total knee replacement at Tees Valley Hospital and cannot praise the staff too highly. They are excellent in every department. The care I received there was first class. Thank you,Tees Valley Hospital, for your care, patience and understanding

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    Tees Valley Hospital - Tuesday, 27 January 2026
  • Re checking my knee by x ray and all is good- for another 15-20 yrs. so happy. A wonderful surgeon and team, thank you

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    Rowley Hospital - Tuesday, 27 January 2026
  • Decent have to put me in a better frame of mind for surgery

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    Blakelands Hospital - Tuesday, 27 January 2026
  • Excellent

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    Springfield Hospital - Tuesday, 27 January 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud