Patient Feedback
Hear from our patients talk about their recent experience with us
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Amazing, compassionate care from everyone I met during my knee replacement operation at Rowley Hall. My overnight stay was like being in a 5* hotel with brilliant professional staff, had an amazing en-suite bedroom and truly scrumptious food!
Rowley Hospital - Thursday, 26 February 2026
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I had a hallux vagus deformity corrected 25/2/26 at woodthorpe. I can only describe the experiance as exceptional. The care was second to none and staff friendly professional and kind. Cannot fault the care, hospital or staff. Now recovering at home, comfortable with minimal discomfort. Thank you so much, you all put me at ease and reassured me throught as this was my first experiance of surgery. Thank you.
Woodthorpe Hospital - Thursday, 26 February 2026
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Just had a hip replacement at Renacres Hospital and it was an excellent experience from beginning to end. The quality of care and the friendliness of the staff were outstanding. I cannot thank them enough for their kind attention.
Renacres Hospital - Thursday, 26 February 2026
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Had an operation at fullwood Hall on Tuesday 24th of Feb and I can't fault the hospitality at all, the staff the nurses and surgeon where all exceptional I cant speak highly enough. Thank you
Fulwood Hospital - Thursday, 26 February 2026
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I had surgery at Woodthorpe yesterday, and I honestly couldn’t be more grateful for the care I received from start to finish. A special thank you to Linda, the nurse, who was incredibly friendly and helpful. She immediately put both me and my mum at ease, taking the time to answer all of our questions and making sure I felt comfortable throughout. She was also so considerate of my preferences- she arranged a wheelchair to take me to the car when I didn’t feel confident on crutches, and even sorted some toast for me instead of sandwiches because I was craving it! Linda also went the extra mile to get my sick note extended when I explained that I’m a Pilates instructor and that two weeks wouldn’t be enough given how active my job is. Frances, the physiotherapist, was equally fantastic. She was patient, knowledgeable, and took the time to carefully teach me the exercises I need to do, as well as how to properly use the crutches. She clearly explained the anatomy and physiology behind the surgery, which really helped me understand what to expect during recovery. The anaesthetist was very informative and reassuring, clearly explaining all of the medications that would be administered, which helped ease any nerves beforehand. Dr Karuppiah, the surgeon, was brilliant. Despite it being early in the morning, he was energetic, efficient, and explained the procedure clearly, along with what recovery would look like. I also really appreciated receiving a follow-up call today to check how I was getting on, the lady I spoke to was kind, supportive, and happy to answer my questions. Overall, I felt very well cared for by a team that is not only highly professional but also genuinely compassionate. Thank you all so much!
Woodthorpe Hospital - Thursday, 26 February 2026
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First class surgical and nursing care, and excellent catering. I was admitted as an NHS patient for surgery, I was well cared.
Fulwood Hospital - Thursday, 26 February 2026
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The hospital is super clean, staff at RADIOLOGY Dept were polite and professional and an excellent service overall. Highly recommended.
Fitzwilliam Hospital - Wednesday, 25 February 2026
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Re: Hernia Repair. Having recently ( 19.02.2026 ) undertaken a Hernia Repair operation at West Midland Hospital, i am full of praise for all involved. From the moment i was met by the receptionist, the the nurse, the Sister in charge, the anaesthetist, the surgeon, the catering staff, everyone involved from start to finish were very warm and welcoming, professional, knowledgeable, kind, caring, compassionate and friendly. I was made to feel comfortable and at ease every step of the way. Without hesitation i thoroughly recommend 100% the West Midlands Hospital and their wonderful staff. A huge thank you to all involved at every level.
West Midlands Hospital - Wednesday, 25 February 2026
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Had foot surgery 25/02/26 at blakelands hospital. Highly recommend. From my first appointment with my consultant to being discharged absolutely amazing. The hospital cleanses 10/10. The day of the surgery every member of staff that looked after me were outstanding. Keeping me informed of everything they were doing and the level of care goes above and beyond. Thank you for looking after me
Blakelands Hospital - Wednesday, 25 February 2026
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I have been to Woodthorpe Hospital for 3 procedures now , the recent being a right leg TKR ( total knee replacement). On every occasion I was treated with the upmost care and attention from Raymond and all the staff there . Also a special thankyou to Mr N Bidhae for his surgical work in the replacement of my new knee..Overall 10/10 ( I would give more if I could).
Woodthorpe Hospital - Wednesday, 25 February 2026
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Excellent experience at the Oaks hospital today, I had an upper endoscopy done by Dr Simon Ralphs and I found him to be reassuring and professional, also the nurses leading up to the procedure were excellent and it really made me feel at ease. The reception team were also friendly.
Oaks Hospital - Wednesday, 25 February 2026
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Over the past 12–18 months, I have received brilliant care from Woodthorpe Hospital. From the very beginning, they took my case seriously, listened to my concerns, and acted quickly. I always felt that my health and wellbeing were a priority. Dr Ghosh has been especially outstanding. He is professional, understanding, and has a calm manner that immediately puts you at ease. I have felt completely confident and reassured under his care. The ward staff and recovery staff have also been amazing — kind, attentive, and supportive throughout my treatment and recovery. Their compassion really made a difference during what could have been a very stressful time. The only reason I am not giving a full five stars is due to communication. I completely understand that it is a busy hospital, but I have often found myself ringing 15+ times just to get through to reception. Trying to get updates about appointments, results, or general queries and having to repeatedly call has been frustrating over the months. Overall, the clinical care has been exceptional, and I am very grateful for the treatment I have received. Improved telephone communication would make the experience.
Woodthorpe Hospital - Wednesday, 25 February 2026
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Excellent experience from checking in at reception to spealing to the consultant and nursing staff prior to, during and at discharge. Thankyou
Buckshaw Hospital - Wednesday, 25 February 2026
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Fantastic staff, very welcoming and a very clean environment to be in. Overall very satisfied.
Woodthorpe Hospital - Wednesday, 25 February 2026
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Duchy is always spotlessly clean, with professional, helpful staff.
Duchy Hospital - Wednesday, 25 February 2026
