Patient Feedback
Hear from our patients talk about their recent experience with us
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I had a hip replacement and I never been treated so good. All the staff were lovely and the rooms are nice and clean. And food was lovely
Springfield Hospital - Monday, 19 January 2026
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Very good local hospital. Its free car park was a real bonus!
North Downs Hospital - Monday, 19 January 2026
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The Braithwaite Suite at Fitzwilliam Hospital is staffed by an outstanding team who deliver care with warmth, professionalism, and genuine compassion. From the moment you arrive, the nurses, reception staff, and clinical team create an environment that feels calm, attentive, and reassuring exactly what you hope for in a private hospital setting. Their dedication and kindness truly elevate the whole experience. That said, the waiting room within the Braithwaite Suite would benefit from refurbishment. There are visible signs of wear and tear that don’t quite match the high standard of care provided by the staff. For a private hospital, the environment should reflect the same level of excellence. Additionally, the hospital would greatly benefit from a larger car park, as parking can be challenging during busy periods.
Fitzwilliam Hospital - Monday, 19 January 2026
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I had to wait for the appointment for over a year on the waiting list. Once my appointment had come through the actual visit was very good. I was seen quickly in the department and a scan was booked quickly as well. The scanning department was very friendly and they had a good bedside manner as did the consultant.
Oaks Hospital - Sunday, 18 January 2026
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A pleasant hospital.
Rivers Hospital - Sunday, 18 January 2026
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Raycent &Raymond &Bev looked after me really good thanks for all your help. Kind regards. Mr Newbold
Woodthorpe Hospital - Sunday, 18 January 2026
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I had my clinic appointments at Pinehill and was impressed - prompt & caring staff
Pinehill Hospital - Sunday, 18 January 2026
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From my admission to a lovely clean room, all the staff were great, friendly but professional. Couldn’t fault the service I received as an NHS patient. Thank you
Rivers Hospital - Sunday, 18 January 2026
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Informative pre op assesment, was delivered in lay terms, patiently and politely. Visit from initial reception,to leaving the hospital couldn't be bettered. Many thanks.
Tees Valley Hospital - Sunday, 18 January 2026
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If you’re feeling anxious about going into this hospital, then there is no need to as the staff and doctors are second to none and you really are in the best place to have your treatment
Woodland Hospital - Sunday, 18 January 2026
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After a visit to this hospital involving my wife i found that the moment we entered we were greeted by friendly reception staff who shown us the way to our destination towards DR. Aniket Deshpande.Mr Deshpande is a fantastic Dr who i found to be careing, compasonate, very professional. Then we went to the scan department, this to was such a breeze for my wife who felt so relaxed and at ease through her process. Such a clean hospital. Thank you Oaks for making my wife feel at ease through her ordeal.
Oaks Hospital - Sunday, 18 January 2026
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Telephone conversation discussed key findings and provided information on the way forward
Tees Valley Hospital - Sunday, 18 January 2026
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Now I don't need to go back so hopefully all cleared up
Woodthorpe Hospital - Sunday, 18 January 2026
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Everything ran on time so very positive experience
Oaks Hospital - Saturday, 17 January 2026
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Excellent everyone was really good. Thank you all. X
Boston West Hospital - Saturday, 17 January 2026
