Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Excellent service at all levels of this organisation. The medical and reception staff are amazing. I especially want to thank Sophie Davies who went out of her way to look after me. I can't thank you enough.

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    Woodland Hospital - Monday, 15 September 2025
  • Staff always friendly and helpful. Premises were clean and tidy

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    Fitzwilliam Hospital - Sunday, 14 September 2025
  • The Hospital staff were very pleasant, friendly and polite and smartly presented. Nothing was too much trouble.. The hospital was clean and tidy and gave a sense of reassurance and caring.

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    Pinehill Hospital - Sunday, 14 September 2025
  • Calm and pleasant- but sometimes difficult to get through on the telephone.

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    Ashtead Hospital - Sunday, 14 September 2025
  • Rooms were very clean , staff all professional and can’t do enough to make your stay relaxing, food is good , wait times are low , professional set up really recommended this great hospital

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    Oaks Hospital - Sunday, 14 September 2025
  • Very straightforward, friendly staff and quick to see me.

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    Pinehill Hospital - Sunday, 14 September 2025
  • Excellent!

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    Oaks Hospital - Sunday, 14 September 2025
  • A fantastic hospital and doctors!! No problems at all

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    Oaks Hospital - Sunday, 14 September 2025
  • Excellent service, everything was explained and I was made very comfortable. Follow up call the next day was very reassuring.

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    North Downs Hospital - Saturday, 13 September 2025
  • Could not fault any part of the process, cleanliness, or care

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    Mount Stuart Hospital - Saturday, 13 September 2025
  • Peter Smith,this is my third op at Rowley Hall, Anthropocsy,left knee,2022, partial replacement right knee 20 25,both done by Mr Malek and his team , absolutely brilliant,Turps op 2025 by Mr Nair and team ,first class again,as we're all the nursing staff ann catering, couldn't praise you all enough, highly recommend to all.thank you Rowley Hall Hospital 😊

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    Rowley Hospital - Saturday, 13 September 2025
  • The staff were welcoming friendly and very professional.

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    Woodthorpe Hospital - Saturday, 13 September 2025
  • I would wholeheartedly recommend Miss Gruener for her professionalism and the excellent outcome of the surgery she performed on my eyes . The results of this surgery far exceeded my expectations .

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    Woodthorpe Hospital - Saturday, 13 September 2025
  • It was well worth it. No much waiting time. All staff from receptionist, nurses and consultants were quick and helpful. Very polite staff.

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    Fulwood Hospital - Saturday, 13 September 2025
  • Excellent surgeon and follow up care, physiotherapist, s were very good in my follow up treatment.

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    Fitzwilliam Hospital - Saturday, 13 September 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud