Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

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Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Very nervous patient, was put at ease, staff were excellent, reassuring, calm and friendly.Consultant explained everything clearly. There was even a calm atmosphere in the waiting room. Cannot fault.

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    Boston West Hospital - Tuesday, 4 November 2025

  • A very slick and professional well-being organisation.

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    Woodthorpe Hospital - Tuesday, 4 November 2025

  • Lovely welcoming atmosphere.

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    Tees Valley Hospital - Tuesday, 4 November 2025

  • I couldn’t fault the care I received and facilities at Mount Stuart. Highly recommended.

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    Mount Stuart Hospital - Tuesday, 4 November 2025

  • The nursing staff were very helpful, gave detailed explanations. Very happy with the service, thank you

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    Stourside Hospital - Tuesday, 4 November 2025

  • For today 10 out of 10 which is an improvement on previous visits.

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    Rowley Hospital - Tuesday, 4 November 2025

  • I've just been discharged today following a check xray, all looks good no concerns. Thanks once again to Mr Malek.

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    Rowley Hospital - Tuesday, 4 November 2025

  • Stayed here as an outpatient after a small operation on 4th nov 25, staff are really lovely on this ward, funny too and made you feel so comfortable and welcomed. Food was lovely and a nice cuppa Yorkshire tea. Thank you to Rolanda ( i think the nurses name was) and a francesca? Gemma and faye plus the guy there today. Made it comfortable and memorable for sure. 😀 highly recommend if possible to go here if you need any operation that they can assist you with. Thank you to all the staff for dealing with me over the last few months,but I have more follow ups coming.

    star rating
    Springfield Hospital - Tuesday, 4 November 2025

  • Excellent care , professional, friendly and caring ,also a lovely clean modern facility,I'm NHS and was on a waiting list incentive lift for pain management after waiting 9 months on NHS list The experience was amazing,I wish I could go there every time !

    star rating
    Clifton Park Hospital Ltd - Tuesday, 4 November 2025

  • All staff friendly and professional .The day surgery unit was immaculately clean . I felt safe the moment I walked in there . Very good discharge information given . I would definitely choose Newhall again for any further care .

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    New Hall Hospital - Monday, 3 November 2025

  • My dad recently had knee a replacement, the hospital and surgery he had was excellent… also his nurse Raymond was a very nice gentleman and was very helpful for him. Thank you

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    Woodthorpe Hospital - Monday, 3 November 2025

  • The dentist who removed my tooth and the nurse who stood by my side were just amazing. They could see how nervous I was and did everything to calm/distract me. The dentist put my favourite songs on 🥹 and the nurse held my hand throughout 🫶. Everything else before and after was great also.

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    Tees Valley Hospital - Monday, 3 November 2025

  • I had a caudal epidural steroid injection for sciatica. I had it done privately to avoid a 3 month wait. I couldn't have had a better experience at the Rivers Hospital, Sawbridgeworth. The Day Case unit is beautiful, the nurses were friendly and couldn't have been more helpful. The procedure by Mr. Gul was quick and efficient, everyone seemed very competent, and the steroids had started working by the next day. It was worth the money, the cost includes a follow-up appointment and physiotherapy.

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    Ramsay Health Care UK - Monday, 3 November 2025

  • Maricor Balinbin, she was amazing today, thank you so much.

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    Springfield Hospital - Monday, 3 November 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud