Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Had absolutely amazing visit, very kind and carefull with respect to you, made me feel comfortable and ease,that made me suprised and really taken care of. Wonderfull experience, people there are very proffesional and kind.

    star rating
    Glendon Wood Hospital - Monday, 9 February 2026
  • Nice hospital, very professional & vet clean environment, all the staff were lovely & especially nurse Sam she was super lovely & looked after my mum with such care made her comfortable after her knee op

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    Woodthorpe Hospital - Monday, 9 February 2026
  • I had a cataract procedure done at The Woodthorpe hospital in November . Everyone there were very friendly from me walking into reception to leaving after the procedure. Everywhere is also very clean and tidy I was called through within 10 minutes and went through all the pre op procedures and then had the drops put into my eye twice, this took around an hour in total and I was checked on during this time. I was told what was happening all through the process so felt at ease. When taken through for the procedure my consultant told me what would be happening at each stage of the process which was reassuring and the time passed quite quickly. It felt very strange but I didn’t feel any pain at all. I was taken to the recovery room where I was given a hot drink and biscuits and the nurse took me through my aftercare . The whole process took about 2 hours The procedure was a very positive experience for me with a great outcome I can now see perfectly well in that eye and am just hoping to get the other eye done soon! Thank you to all at the hospital

    star rating
    Woodthorpe Hospital - Sunday, 8 February 2026
  • the entire process was handled with the utmost professionalism. I cannot thank Dr Chatoo and Pinehill hospital enough for exceptional care and for giving me my mobility back.

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    Pinehill Hospital - Sunday, 8 February 2026
  • My visit was satisfactory. The hospital is easy to get to and has adequate parking. Staff are very friendly and helpful. Waiting times in my two visits were very short. The waiting areas are very comfortable, clean and tidy. There's a coffee machine and a TV. Overall a pleasant experience.

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    Tees Valley Hospital - Sunday, 8 February 2026
  • Excellent care and communication from all medical staff. Felt truly looked after.

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    Blakelands Hospital - Sunday, 8 February 2026
  • Staff at rivers chemo ward are all lovely friendly and professional. Always smiling, a real credit

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    Rivers Hospital - Saturday, 7 February 2026
  • Cancelled appointment less than 24 hours in advance, when asked they stated that it was for a software upgrade. Surely they would have had ample time to do this before cancelling appointments. Been waiting for this appointment for a very long time and now I am uncertain as to when I will get seen. Update - i have moved my review to due to the caring and professional nature of the nurses that looked after me after my operation. Thank you.

    star rating
    Renacres Hospital - Saturday, 7 February 2026
  • My wife was in today for surgery and the level of care,communication from start to finish was truly worth it from the ward nurse, anaesthetists,surgeon and consultant she came in very anxious about the hole thing but that was soon completely forgotten about. If you have the chance to use duchy for anything you will come away feeling much more positive

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    Duchy Hospital - Saturday, 7 February 2026
  • Excellent

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    Rivers Hospital - Saturday, 7 February 2026
  • Very accessible, relaxed, clean and professional.

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    Rivers Hospital - Saturday, 7 February 2026
  • Friendly, clean and professional

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    Rivers Hospital - Saturday, 7 February 2026
  • The staff were all warm and friendly and everything was well organised, timely and clean

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    Oaks Hospital - Saturday, 7 February 2026
  • It was as anyone would expect to be treated in any hospital, the staff were professional but also very caring.

    star rating
    Oaklands Hospital - Saturday, 7 February 2026
  • Staff were kind and very efficient

    star rating
    Oaks Hospital - Saturday, 7 February 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud