Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Very good experience at New Hall with only a couple of minor issues Under the care of Mr David Chapple I received first class treatment ( he is a man who tells it as it is but is also empathetic and has your best interests in mind) There are others who deserve praise, Carole Mr C's secretary, the senior staff nurse from the Philippines ( sorry I've forgotten your name, Mary and the very kind Maryanne( night time nurse) the coffee lads and catering staff and Sue who helped my wife in getting me into the car. The hospital is clean and modern and the meals adequate and very tasty A very satisfied patient thanks
New Hall Hospital
Saturday, 27 April 2024 -
Clean, friendly and informative.
New Hall Hospital
Wednesday, 17 April 2024 -
It was a very positive experience for me at New Hall. I have no complaints at all. The staff were friendly and informative. The hospital was clean and seemed well run.
New Hall Hospital
Sunday, 14 April 2024 -
Very good - staff more than friendly. The wait at the X-Ray departments was quite long, but they were very busy.
New Hall Hospital
Friday, 12 April 2024 -
Easy parking, very efficient and friendly reception staff, comfortable waiting room.
New Hall Hospital
Friday, 12 April 2024 -
It was my first visit of New Hall Hospital and I was very pleased with my experience - friendly people, clean rooms, excellent facilities and I really felt looked after.
New Hall Hospital
Friday, 12 April 2024 -
New Hall Hospital staff are friendly, kind, informed, efficient and supportive. I felt well cared for before, during and after my operation. When attending appointments they have either been on time or I have been seen early - they certainly managed the stress I was feeling before the operation in a very kind but informed way.
New Hall Hospital
Thursday, 11 April 2024 -
All ok apart from incident where possible heart condition indentified at pre-op assessment in August 2023 was not followed up or shown to anethetist until the day of the operation on 1st Sept 2023 (I think). Surgery was then postponed until 3rd January 2024 to allow for echo cardiogram.
New Hall Hospital
Wednesday, 10 April 2024 -
Everybody was friendly and kind. Exceptional
New Hall Hospital
Tuesday, 9 April 2024 -
The hospital is very pleasant and all the staff were friendly and helpful. Nothing seemed too much trouble.
New Hall Hospital
Monday, 8 April 2024 -
New Hall was very good. Very minor problems were Painkiller distribution was a little slow and needed prompting and TV remote did not work.
New Hall Hospital
Monday, 8 April 2024 -
Good beverages available.
New Hall Hospital
Monday, 8 April 2024 -
During shift change it sometimes took a long time for someone to appear even when the red bell was pressed - food and menu were also very disappointing for a private hospital
New Hall Hospital
Monday, 8 April 2024 -
Very efficient and friendly staff
New Hall Hospital
Friday, 5 April 2024 -
Generally good with just a couple of small glitches.On arrival ,the receptionist was unaware that the operation had been paid for in full over a month beforehand. During the operation itself a nurse had to leave in order to obtain a couple of items that were not “ in stock “ in the room itself - and had to compromise with one item where the optimum size was not to be found anywhere.
New Hall Hospital
Saturday, 23 March 2024
