Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Excellent throughout, 2 day procedures a month apart - from the receptionist, to the catering staff, pre-op assessment nurses and ward nurses, to the post discharge check in call, the care and service they provided was first class.

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    Berkshire Independent Hospital

    Tuesday, 23 April 2024
  • Everyone at the hospital is friendly and professional. Thank you for a great experience.

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    Berkshire Independent Hospital

    Saturday, 20 April 2024
  • My recent visit to Berkshire Independent Hospital left a lasting impression. From the moment I stepped through the doors, I felt welcomed and cared for. Here are the highlights of my experience: Friendly Staff: Their smiles and genuine concern made me feel like more than just a patient—they treated me like family. Clean Environment: Berkshire Independent Hospital maintains impeccable cleanliness. The spotless corridors and well-organized rooms contributed to a sense of calm during my short stay. Caring Attitude: Whenever I had questions or concerns, the staff listened attentively and provided clear explanations. Their empathy and patience were reassuring. Responsiveness: I appreciated how promptly my queries were addressed. Whether it was a nurse, doctor, or administrative staff, they were always responsive and eager to assist. In summary, my time at Berkshire Independent Hospital was marked by friendly faces, a pristine setting, and compassionate care. I extend my heartfelt gratitude to everyone who made my stay comfortable and healing. Special thanks to all of you on 22nd Feb

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    Berkshire Independent Hospital Friday, 19 April 2024
  • All the staff were just lovely, from the moment I walked in to when I left. I felt safe and comfortable.

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    Berkshire Independent Hospital

    Friday, 19 April 2024
  • Very pleasant and staff very helpful

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    Berkshire Independent Hospital

    Wednesday, 17 April 2024
  • Staff were friendly and the room was comfortable Food was very good

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    Berkshire Independent Hospital

    Tuesday, 16 April 2024
  • Very good service

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    Berkshire Independent Hospital

    Wednesday, 3 April 2024
  • All was as it should be

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    Berkshire Independent Hospital

    Wednesday, 20 March 2024
  • Excellent service & help

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    Berkshire Independent Hospital

    Tuesday, 19 March 2024
  • I have always been treated very well in this hospital but today was remarkable. Minal Desai, physiotherapist, took the time to ask me many questions to fully understand the problem, she listened to me deeply and answered all my doubts. She was professional with a human approach, compassionate and kind. I could tell she loves her job and she is a good person. I wanted to share my experience because I left the hospital feeling happy and grateful for that interaction.

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    Berkshire Independent Hospital

    Friday, 15 March 2024
  • Pleasant staff. Neat and clean facility.

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    Berkshire Independent Hospital

    Wednesday, 13 March 2024
  • The Berkshire Independent Hospital in my opinion ,has got to be the best private hospital I have been to ,for the following reasons 1)Excellent ,professional and friendly staff 2)Appointment on time. 3)Cleanliness .4)Good parking facilities.You just feel you are in good hands and will be well cared for .

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    Berkshire Independent Hospital

    Sunday, 10 March 2024

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