From time to time we do hear feedback about the information and criteria surrounding referrals of NHS patients, so we would like to take this opportunity to correct some of the current misunderstandings and help you get to know Ramsay Health Care better.
Patients should be offered a minimum choice of 5 providers, where clinically appropriate, of where they would like to go for their treatment.
All private providers are paid the same as NHS providers under the agreed national tariff for inpatient and outpatient procedures. It does not cost any more for an NHS patient to have outpatient treatments or diagnostic scans at a Ramsay Health Care facility.
Ramsay Health Care Hospital's adhere to the same CPP (Clinical Prioritisation Policy) as their local trust. We follow the local CCG elective referral guidelines when accepting patients.
All patients who consultants deem appropriate for care at one of our Hospital's are eligible to receive treatment in line with our contract with the NHS.
All patients prior to surgery will have a pre-operative assessment by a member of our nursing staff and if appropriate an assessment by an anaesthetist. If following this, the patient is deemed fit for surgery and anaesthetically stable, we will proceed with treatment. We do treat patients with higher BMI and over the age of 70, however please refer patients in line with your ICB criteria based access policy.
Some NHS patients avoid choosing a Ramsay Health Care Hospital because they are worried that there may be additional charges. There are no hidden fees or charges for patients who choose to have their NHS treatment at one of our hospital's.
With more than 3000 consultants practising at a Ramsay Health Care Hospital throughout the UK, we are proud to provide consultant led care throughout a patient's pathway.
Simply send a referral letter via our secure online system or post.
In the meantime your patient can contact their local Ramsay Hospital directly to arrange a convenient appointment.
If the patient does not contact us we will contact them to arrange an appointment according to the details provided on the referral.
All Ramsay UK staff have been trained to Speak Up for Safety which includes following and adhering to clinical pathways and policies, embracing digital change and maintaining up-to-date documentation.
Ramsay Health Care is committed to:
Integrity - We are honest, reliable, consistent and trustworthy and we value other people
Ownership - We take pride and ownership in our work practices, professionalism and service
Positive Spirit - We strive to promote a positive spirit through our own example
Innovation - We encourage creativity and diversity to deliver excellent customer service and achieve positive organisational outcomes
Teamwork - We value teamwork to achieve our aspirations and goals through sharing ideas and responsibilities in an environment of mutual respect