Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I have just had a full knee replacement at Fulwood Hall . The entire experience was made so much better by the wonderful staff there . Faultless from admission to discharge Thank you all

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    Fulwood Hospital - Tuesday, 7 April 2026
  • I have just had a knee replacement at the Wood thorpe Hospital. I was treated extremely well by everyone and would like to thank them all for looking after me with great care and kindness.

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    Woodthorpe Hospital - Tuesday, 7 April 2026
  • Just had second knee replacment at Pinehill and I can't thank the team there enough. Top care and attention from day 1. Thank you all so much for getting me back on the golf course and back to a full and active life Amazing people :)

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    Pinehill Hospital - Tuesday, 7 April 2026
  • Can’t fault anything!

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    Fitzwilliam Hospital - Tuesday, 7 April 2026
  • Treated as an NHS patient at Woodlands Hospital on Easter Monday. Clean quiet environment, friendly and efficient staff. Would definitely recommend.

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    Woodland Hospital - Tuesday, 7 April 2026
  • Very professional and friendly from start to finish. Absolutely amazing hospital and experience. Delicious food.

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    The Cherwell Hospital - Tuesday, 7 April 2026
  • Went to the Rivers Hospital for a pre-op assessment. I didn't wait long and had 2 wonderful nurses who put me at ease. One went through what was going to happen before the operation and things I needed to do to prepare and then the other lovely nurse did a few tests. They were both so friendly and efficient and really did their job to such a high standard. I even had an Xray and again the staff were so kind and did a great job. The hospital is very clean and everyone is very helpful and friendly.

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    Rivers Hospital - Tuesday, 7 April 2026
  • From consultation through to post operative care I could not fault the hospital or the colleagues there. Everyone I spoke to was kind, caring and informative, ensuring I knew what was going to happen and when, during every visit. My surgeon, Tomas Kustas was such a wonderful man and showed genuine care for his patients.

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    Oaklands Hospital - Monday, 6 April 2026
  • I stayed at pinehill hospital 12/03/26 all the team were so kind and helpful and so caring whist I had my hip replacement surgery I would highly recommend this hospital to anyone who need an operation 🥰wonderful staff 5⭐️⭐️⭐️⭐️⭐️treatment from start to finish x

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    Pinehill Hospital - Sunday, 5 April 2026
  • My experience at woodthorpe hospital, has been second to none. I have had 2 hip replacement. The care of nurseing staff and the catering staff exceptional. A very good clean, very professional hospital. 10 out of 10

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    Woodthorpe Hospital - Saturday, 4 April 2026
  • What a fabulous caring team, from the moment I entered TVH, til i was discharged. The Receptionists, Nursing staff, Catering team, and to Mr Brock my Consultant, amazing. I felt totally at ease, and well informed at every stage of my hip replacement. The care from everyone, before and after, was outstanding and genuine. Well done, and Thank You x Bill

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    Tees Valley Hospital - Friday, 3 April 2026
  • I underwent a BPH aquablation procedure in March 2026 at Duchy Hospital, Truro followed by an overnight stay, and the care I received was exceptional. From consultants and doctors to nurses, housekeeping, catering and reception, every member of staff was consistently friendly, professional and compassionate. I was treated with dignity and respect throughout, and staff communicated clearly, explained everything thoroughly, and always did exactly what they said they would, when they said they would. The facilities were spotless and maintained to an impressively high standard, which made my stay all the more comfortable. A big thank you to everyone involved. Their kindness and professionalism genuinely made a difference to my experience. I cannot recommend Duchy Hospital and its staff highly enough.

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    Duchy Hospital - Friday, 3 April 2026
  • I had a hip replacement done by the exemplary Mr Veitsch 3 days ago. Showing kindness, care, compassion and competence he was exactly what I was hoping for and the reason that I coped with the operation as well as I did. He came to see me 3 times after the operation to check all was well and clearly goes above and beyond in his job. The Anaesthetist, too, was a lovely man who spent a long time talking to me before and after the operation and explained everything in detail to me and my husband. This is the sort of care you dream about! Dedicated nursing staff who managed my post op pain so well, kind, sympathetic physio staff, adminstaff, kitchen staff...all greeted me with a smile...it really does help in potentially stressful situation. Thank you so very much New Hall Hospital!

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    New Hall Hospital - Thursday, 2 April 2026
  • Attended for a minor operation on my arm under general anaesthetic. I had attended prior for several pre op consultations. On every visit staff were always friendly and the hospital immaculately clean. Relevant paperwork sent via post in timely manner and kept informed with a follow up phone call post op. Cannot fault their care.

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    Woodthorpe Hospital - Thursday, 2 April 2026
  • I had a knee replacement at the Duchy, I can't thank Dr. Divekar and all the staff enough, they all went above and beyond for my care. I felt very anxious having the surgery, but everyone of the staff are there to put your mind at rest. I want to say a big thank you to everyone.

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    Duchy Hospital - Thursday, 2 April 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud