Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

    You are here:
  • Patients
Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Nice hospital, friendly staff but absolute nightmare for parking especially in the week.

    star rating
    Google review
    Oaks Hospital - Wednesday, 20 May 2026

  • I had 10 sessions with Chris following shoulder surgery. He was a great physio, and listened to all my concerns post op. I was scared to push myself too much, but his reassurance and his attitude really encouraged me out of my comfort zone. I’ve made great progress in 5 months. Still a way to go to full recovery, but with all the exercises I have been given, I know I will make it happen! Thanks Chris and Team at Pinehill!

    star rating
    Google review
    Pinehill Hospital - Wednesday, 20 May 2026

  • I Visited today for a ultrasound guided injection into my knee. I found the whole experience from Anne on reception to Elaine and Dr. Charlotte in the treatment room to be outstanding. A wonderful kind and caring team. Well done to you all. First class care in my experience.

    star rating
    Google review
    Clifton Park Hospital Ltd - Wednesday, 20 May 2026

  • Polite, friendly and organized reception staff. Located in a nice facility. My consultation was thorough and honest, and the treatment successful

    star rating
    Google review
    The Westbourne Centre - Wednesday, 20 May 2026

  • What a wonderful experience in being a patient at the Fulwood Hall Hospital. The consultants, the medical staff at all times make you so very welcome & keep you fully informed at all times. It is both a privilage and honour being cared for by such a wonderful team throughout my stay. Cherished memories of Fulwood Hall

    star rating
    Google review
    Fulwood Hospital - Wednesday, 20 May 2026

  • I’ve always had such positive experiences at this hospital. The radiology department - in particular Natalie - is añways very helpful and welcoming.

    star rating
    Google review
    Ashtead Hospital - Wednesday, 20 May 2026

  • First class treatment by the whole team. The consultant, anesthetist, nurses and reception provided a great service in all aspects, care, communication, professionalism and empathy. Well done to all involved in my reccent minor urology procedure.

    star rating
    Google review
    Springfield Hospital - Wednesday, 20 May 2026

  • Very helpful. Thank you.

    star rating
    Doctify review
    Boston West Hospital - Wednesday, 20 May 2026

  • Absolutely amazing and excellent

    star rating
    Doctify review
    Oaks Hospital - Wednesday, 20 May 2026

  • Clean professional and clear instructions made me feel at ease - the whole experience was as pleasant as it could possible have been due to the staff efficiency and overall approach.

    star rating
    Doctify review
    Oaks Hospital - Wednesday, 20 May 2026

  • The patient diary was not necessary, none of the staff asked to see it The exercise advice in the booklet needs updating. It suggests keeping the leg raised . The physiotherapist advice was conflicting. Apart from that it was all very efficient

    star rating
    Doctify review
    Oaks Hospital - Wednesday, 20 May 2026

  • Everything is perfect. The appointments are well organised and the staff are all very courteous.

    star rating
    Doctify review
    Oaks Hospital - Wednesday, 20 May 2026

  • All good, pleasant experience and friendly

    star rating
    Doctify review
    Springfield Hospital - Wednesday, 20 May 2026

  • The hospital is clean, modern and welcoming. The quality of care was brilliant.

    star rating
    Doctify review
    Stourside Hospital - Wednesday, 20 May 2026

  • The staff that I came across during my visit to Springfield Hospital were all so welcoming, compassionate, and reassuring. I was extremely nervous beforehand, but they made me feel completely at ease and my whole experience was really pleasant. I truly appreciated the kindness and professionalism shown throughout my visit.

    star rating
    Google review
    Springfield Hospital - Wednesday, 20 May 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud