Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • A quick referral.....everyone from the consultant down were extremely nice and helpful......appointments alway on time....was just a day patient so didn't get to sample the food...all in all a very nice hospital....only problem is getting to it if you don't have your own transport but other than that i would highly recommend it.

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    Tees Valley Hospital - Wednesday, 22 October 2025
  • A fantastic hospital run by staff who are bright and cheerful and ready to help every step of the way. The care from initial consultation to discharge after surgery was superb and really well organised.

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    New Hall Hospital - Wednesday, 22 October 2025
  • The entire experience at Beacon Park Hospital was exceptional. I would like to thank Mr. Malhotra and all the staff that cared for me as they were absolutely brilliant and it is wonderful to be treated as a human being and not just a number. I arrived at the hospital as requested at 0730 and admitted within 10 minutes and I was back home by 1300 having had my surgery which lasted approximately 45 minutes, wonderful! If ever you the offer going for surgery at this hospital, GO FOR IT!

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    Beacon Park Hospital - Wednesday, 22 October 2025
  • Everything is perfection!

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    Beacon Park Hospital - Wednesday, 22 October 2025
  • An excellent hospital. The staff are friendly and the place very clean and to a high standard. Thank you!

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    Blakelands Hospital - Wednesday, 22 October 2025
  • I had an endoscopy on Monday the 20th October at Ashtead. Everyone was polite and caring. My only concern is the receptionist who was a little brusque. The first person who greets you on entering the hospital is the receptionist so a friendly face would help ease the anxiety. I know we all have off days but on reading the reviews I am not the first patient to comment on this.

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    Ashtead Hospital - Wednesday, 22 October 2025
  • Excellent care and kindness from reception through to op. A special thankyou to Mr M Al-Maiyah and the medical team Dr Mark Green and Nicole Reyes. Also a thank you to nurse Marie Abeliera Again Thankyou Mr M Al-Maiyah.

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    North Downs Hospital - Tuesday, 21 October 2025
  • Very professional

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    Stourside Hospital - Tuesday, 21 October 2025
  • Experience was great as usual

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    Oaks Hospital - Tuesday, 21 October 2025
  • Hospital set within pleasant grounds, easy to access and very clean upon arrival. Staff were very polite and professional keeping you advised of any appointment delays. Consultant very friendly and helpful in offering reassurance and confirmed next steps. An exceptionally clean and presentable place to visit, toilets were clean and fresh smelling compared to some other medical facilities. I would be happy with any future care they were offering.

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    Tees Valley Hospital - Tuesday, 21 October 2025
  • Very professional

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    Fitzwilliam Hospital - Tuesday, 21 October 2025
  • All the nurses were knowledgeable and kind, I felt very secure in their care

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    Fitzwilliam Hospital - Tuesday, 21 October 2025
  • Great place and amazing staff , thank you all so much for all you have done , special mention to Ray , all shift nurses and catering staff .. nothing to much trouble , great rooms and atmosphere and this is my mums second hip .. Lindsey says Thank You :) all so much .. pity there isn’t another star ⭐️ to make 6…

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    Woodthorpe Hospital - Tuesday, 21 October 2025
  • The knee is on the mend & I'm very pleased with all the staff & doctors

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    Stourside Hospital - Tuesday, 21 October 2025
  • Very good!!

    star rating
    Tees Valley Hospital - Tuesday, 21 October 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud