Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

    You are here:
  • Patients
Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Everyone at New Hall hospital from reception team to Nurses, Consultants, catering, night teams - everyone - has been phenomenal on my recent stay. I was in for a spinal procedure and remained there for 6 days in total due to a small complication that needed to be sorted. Communication with me was excellent in terms of risks, admissions, post op information, complication management and discharge. The rooms and beds are comfortable, the care of the highest quality and the people are the best. Even had a toy box for when my wife and son came to visit. My consultant was excellent in how he communicated with me and with the surgery. It was my second procedure there and both times I have been excellently looked after. The food, even on the NHS allowance, is of very good quality, well presented and delicious. If you are referred here as an NHS patient - you've done well. If you're a private patient - great choice.

    star rating
    Google review
    New Hall Hospital - Sunday, 3 May 2026

  • Great staff, lovely place

    star rating
    Google review
    The Westbourne Centre - Sunday, 3 May 2026

  • My wife had a hip replacement in January of this year.The treatment she received was second to none.Mr Holton and his team were amazing.The aftercare could not be faulted,she had weeks of physiotherapy because of complications and Amy was exceptional in her care and commitment to my wife's treatment.We as a family cannot thank the Winfield enough.Would recommend every time, thank you all so much.

    star rating
    Google review
    Winfield Hospital - Saturday, 2 May 2026

  • My experience at Mount Stuart was extremely positive. I received excellent care and support from all staff during my stay and post surgery appointments.

    star rating
    Doctify review
    Mount Stuart Hospital - Saturday, 2 May 2026

  • I had surgery at Pinehill Hospital on 23rd April and had a really positive experience. The staff were kind, professional, and made me feel comfortable from start to finish. The doctors explained everything clearly, and the nurses took great care of me. The hospital was clean and calm, which really helped with my recovery. I’m very grateful to the whole team and would definitely recommend this hospital.

    star rating
    Google review
    Pinehill Hospital - Saturday, 2 May 2026

  • Seen promptly , by lovely nurse and consultant. Procedure went well, and pleased with results so far. Everything explained fully. Easy parking .

    star rating
    Google review
    The Cherwell Hospital - Saturday, 2 May 2026

  • I had ACL/MCL surgery yesterday at Oaklands. The staff made what was a stressful experience as stress-free as possible. From the nurses (shout out Lily) and appointment team (shout out Sam) to surgeon Jill, everyone was excellent and I felt very well looked after from start to finish. I would appreciate it if this message could be passed on to the ward team as I can’t remember all names - everyone I spoke to was attentive, kind and a calming influence. Thank you for all your help!

    star rating
    Google review
    Oaklands Hospital - Saturday, 2 May 2026

  • Hard to put into words tbh. I would highly recommend anyone undergoing surgery to attend Woodthorpe Hospital. Caring, communicative, knowledgeable, helpful and kind.

    star rating
    Google review
    Woodthorpe Hospital - Friday, 1 May 2026

  • Everyone was incredibly friendly and eager to help - it was nice not to feel like a burden

    star rating
    Doctify review
    Fitzwilliam Hospital - Friday, 1 May 2026

  • Easy parking, pleasant waiting area, clean and welcoming throughout — really lovely setting overall

    star rating
    Doctify review
    Duchy Hospital - Friday, 1 May 2026

  • Everyone I met was today was friendly, kind and polite. Especially Mr Pikoulas who made me feel very calm. The dr who scanned me also was super friendly and made me very relaxed. All the nurses I spoke to today were amazing. Thankyou

    star rating
    Doctify review
    Buckshaw Hospital - Friday, 1 May 2026

  • Hospital was very efficient. Polite staff and clean waiting areas. Coffee machine and refreshments provided. Parking easily available.

    star rating
    Doctify review
    New Hall Hospital - Friday, 1 May 2026

  • Excellent

    star rating
    Doctify review
    Woodthorpe Hospital - Friday, 1 May 2026

  • Superb staff everywhere from the friendly welcome by reception staff - wonderful professionalism by caring nursing staff and medical practitioners.

    star rating
    Doctify review
    Oaks Hospital - Friday, 1 May 2026

  • Great service and level of care.

    star rating
    Doctify review
    Woodthorpe Hospital - Friday, 1 May 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud