Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

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Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Such a fantastic hospital - I received first class care starting with the self pay team, through to Mr Guest - consultant, the anaesthetist, theatre staff, ward staff and the outpatient nurses who all treated me with such care and kindness. I cannot recommend Pinehill highly enough. Thankyou.

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    Pinehill Hospital - Friday, 29 August 2025

  • Very well managed and looked after

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    Oaks Hospital - Thursday, 28 August 2025

  • From admission to discharge no faults

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    Oaks Hospital - Thursday, 28 August 2025

  • I had a wonderful experience with my surgery at the hospital, I was treated with respect by all of the staff and well looked after throughout the night. I was very happy with the care and am so grateful to the medical team. Thank you so much surgery ward!

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    Mount Stuart Hospital - Thursday, 28 August 2025

  • Very good

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    Tees Valley Hospital - Thursday, 28 August 2025

  • Very efficient service

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    Oaklands Hospital - Thursday, 28 August 2025

  • Very straight forward friendly from when I arrived to leaving

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    Woodland Hospital - Thursday, 28 August 2025

  • The Oaks hospital is wonderful. Clean and bright with lovely private rooms. The staff are jolly and generous with their time and always go the extra mile.

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    Oaks Hospital - Thursday, 28 August 2025

  • In general very good. Consultant, Anaesthetist and theatre staff were all amazing. Catering staff all very pleasant and helpful. Couple of issues on the ward. Firstly the drug round in the morning was done in 3 visits. The nurse seemed muddled with what he was giving me. He asked where my colecalciferol was. I have never been on it. Also tried to give me a medication which he couldn't read on the drug chart. When he showed me, it was Utrogeston. I've not taken this for 9 months. He seemed to have old/someone else's notes. Then another nurse asked me to organise my lift home for 9 am, 15 hours post hysterectomy. I had only just had my catheter removed and hadn't yet been out of bed. She came back later to apologise as she had the wrong patient. In all everyone was very pleasant and helpful.

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    Oaks Hospital - Thursday, 28 August 2025

  • No other comments

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    Tees Valley Hospital - Thursday, 28 August 2025

  • There were roadworks on the ormsby road, had to divert. I had been hoping to avoid main A roads, but had to go on them. Needed better signposting for Tees Valley hospital. fortunately mum remembered the nearby Bluebell inn. Acklam hall was lovely for a cold drink to unwind before the appointment.

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    Tees Valley Hospital - Thursday, 28 August 2025

  • Sasha is very professional and easy to get along with

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    Oaks Hospital - Thursday, 28 August 2025

  • Polite and efficient staff, small specialist hospital, quickly seen, problem solved

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    Woodland Hospital - Thursday, 28 August 2025

  • Everything was great.

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    Oaklands Hospital - Thursday, 28 August 2025

  • Very pleasant & on time.

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    Woodland Hospital - Thursday, 28 August 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud