Patient Feedback
Hear from our patients talk about their recent experience with us
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Excellent service from every dept I encountered. Polite and helpful staff could not have done more. Very professional. My appointments ran to time. From start to finish my treatment plan was very quick. Highly recommend Rivers Hospital.
Rivers Hospital - Wednesday, 29 July 2026 -
I recently had a medial branch block procedure at Ramsay West Midlands Hospital, and I cannot thank the team enough for the outstanding care I received. From the moment I arrived, every member of staff was kind, professional and reassuring, making me feel comfortable and well cared for throughout my visit. I had asked for sedation at very short notice because I was feeling anxious about the procedure, and the team went above and beyond to accommodate my request. I was incredibly grateful, as it made a huge difference to my overall experience. A big shout-out to Dr Ahmed Salama, whose professionalism, expertise and calm, reassuring manner immediately put me at ease. He took the time to explain everything clearly, answered all my questions and treated me with genuine kindness and respect. I felt I was in very safe hands throughout the procedure. The nursing and theatre teams were equally fantastic—friendly, compassionate and attentive from start to finish. Thank you to Dr Salama and everyone at Ramsay West Midlands Hospital for providing such exceptional care. I would not hesitate to recommend the hospital to anyone needing treatment. A truly five-star experience.
West Midlands Hospital - Wednesday, 29 July 2026 -
Really good visit sorted a few issues I had but left very happy
Duchy Hospital - Wednesday, 29 July 2026 -
I would give it all 5 star
Fulwood Hospital - Wednesday, 29 July 2026 -
Although I was a NHS patient, the service was as good as if I had been private.
Fulwood Hospital - Wednesday, 29 July 2026 -
Very pleasant and reassuring.
Renacres Hospital - Wednesday, 29 July 2026 -
Absolutely amazing private hospital and staff were all very pleasant.
Renacres Hospital - Wednesday, 29 July 2026 -
Made welcome on arrival, waiting area very clean and comfortable and for me was good to find higher chairs. Thank you.
Renacres Hospital - Wednesday, 29 July 2026 -
Always taken care of and treated with care and compassion.
Renacres Hospital - Wednesday, 29 July 2026 -
What a fantastic place , I had to go into the duchy hospital for an angiogram, I was looked after by the staff, can't thank them enough, they went above and beyond,to make my stay as comfortable as possible
Duchy Hospital - Wednesday, 29 July 2026 -
Second knee replacement procedure with Mr.Jeremy Oakley and everything was as good as the first.Five star hospital and staff and would highly recommend anybody to come here. Trust me you will Not get any better.
Renacres Hospital - Tuesday, 28 July 2026 -
It was my third epidural injection at this hospital through NHS. This time waiting list was much shorter time than two before. The treatment itself and all procedures was always delivered in professional manner. All staff extremely friendly and very nice. Thank you to all of you who took care of me during the treatment and after.
Fitzwilliam Hospital - Tuesday, 28 July 2026 -
Had a full hip replacement. Mr Khairandish and his amazing team. Could not have ask for anything better.. Have a fully functioning hip, can do what ever I won't. Thank you all.
Woodland Hospital - Tuesday, 28 July 2026 -
All staff doctors, nurses and general staff was super kind and caring. Made me feel safe and comfortable for my first procedure I’ve ever had. They completely eliminated any fear I had going into the surgery. They was friendly and supportive and made me smile and happy even with the fear of the procedure hanging over me. Real life superhero’s… thank you
Ashtead Hospital - Tuesday, 28 July 2026 -
I couldn't have been referred to a better hospital. I had avoided having my gallbladder removed for 3 years but the damage to my liver caused after pregnancy and increased pain I knew I had to do something. Luckily, I was seen by Dr. Edward Alabraba. He sensed my anxiety and nerves a mile off and was so reassuring, professional and confident in his ability I decided to go ahead with the surgery. I had an appointment date within about 4 months of my first consultation which was incredible for an NHS patient. Last Friday, I had my keyhole surgery. The staff are incredibly friendly, the catering staff, nurses (Raymond, Gen and another lady who I can't remember her name) all great. Provided biscuits, toast, cups of tea and on time with all the medication. Own private room with a toilet, fan, TV. Just so relaxing, I can never sleep in hospitals but had no problems here. The nurse who came to collect me for theatre was a gem, I remember she had a colourful scrub cap and she said her child worked in the theatre so she knew I was in safe hands was so lovely! She knew I was terrified but did everything to distract me before the surgery including gently unplaiting my hair and saying how lovely it was. In the operation Dr. Alabraba made sure it was fully successful and went smoothly despite there being more damage than my scans at other hospitals showed. So grateful that I can lead a normal life again now. Thank you 🩷 Please send my thanks to Dr. Alabraba and the lovely theatre lady with the colourful scrub cap! ✨
Woodthorpe Hospital - Tuesday, 28 July 2026
