Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

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Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Excellent service, friendly staff, clean and tidy facilities. Everyone is really nice. Highly recommended.

    star rating
    Rivers Hospital - Thursday, 12 March 2026

  • When approaching North Downs Hospital, it looks a bit like Fawlty Towers. Thankfully that’s where the similarity ends. The staff are very efficient and friendly. The building is immaculately clean. Parking is easy and free. Can’t find fault with any aspect of my experience.

    star rating
    North Downs Hospital - Wednesday, 11 March 2026

  • I've had a very pleasant experience at this hospital. All staff seemed to work well and know what they're doing. The procedure was quick and the whole thing was very well organised. Thank you to all staff involved.

    star rating
    Ashtead Hospital - Wednesday, 11 March 2026

  • I was a NHS patient at the Berkshire independent hospital in Reading that is a Ramsay healthcare provider. I’ve had operations on both my shoulders within a year of each other. The staff there were lovely and very attentive. Thank goodness both ops were successful and of course followed up with physio. It’s my physiotherapist that’s prompted me to leave a review. Hannah, has been amazing so approachable and took the time to show me each action needed and explained which area of my shoulders the exercise was targeted. I truly believe this is why I’ve made fantastic progress ahead of schedule. So thank you Hannah I hope you get the recognition you deserve so again thank you

    star rating
    Ramsay Health Care UK - Wednesday, 11 March 2026

  • Had a Cataract operation on NHS.The whole process went smoothly from pre-op to being discharged. All the information for after care was provided and explained with care. All the staff were professional, polite and caring. Overall a satisfying experience. Thank you Woodthorpe Hospital.

    star rating
    Woodthorpe Hospital - Wednesday, 11 March 2026

  • Good care and staff, but rather a long wait without information as to when I would be seen

    star rating
    Woodthorpe Hospital - Wednesday, 11 March 2026

  • Everything was perfect, staff were amazing.

    star rating
    Fitzwilliam Hospital - Wednesday, 11 March 2026

  • Satisfied

    star rating
    Renacres Hospital - Wednesday, 11 March 2026

  • Very friendly staff, lovely clean and fresh surroundings

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    Fitzwilliam Hospital - Wednesday, 11 March 2026

  • Felt safe and in good hands

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    Duchy Hospital - Wednesday, 11 March 2026

  • My experience was with Tyler ( NEC) on the telephone as my first port of call re my painful knee. Tyler took copious notes, read them back to me, researched the appropriate knee specialists and all whilst being considerate, professional, polite, caring, assiduous and efficient. This gave a marvellous first impression of Ramsay Health and I thank him.

    star rating
    Ramsay Health Care UK - Wednesday, 11 March 2026

  • The tense as friendly and the doctor was very kind. He included me in the discussion. Don’t wasn’t just home telling me what to do. I quite like that.

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    Oaklands Hospital - Wednesday, 11 March 2026

  • Great from start to finish

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    Oaklands Hospital - Wednesday, 11 March 2026

  • I had cataract surgery there. Its a lovely place, the staff are helpful too. Location wise, its very easy to reach, not any of the mayhem of opting for a larger establishment. Glad I chose Woodthorpe!

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    Woodthorpe Hospital - Wednesday, 11 March 2026

  • Lovely, friendly receptionist. Professional throughout.

    star rating
    Oaklands Hospital - Wednesday, 11 March 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud