Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
-
All staff doctors, nurses and general staff was super kind and caring. Made me feel safe and comfortable for my first procedure I’ve ever had. They completely eliminated any fear I had going into the surgery. They was friendly and supportive and made me smile and happy even with the fear of the procedure hanging over me. Real life superhero’s… thank you
Ashtead Hospital - Tuesday, 28 July 2026 -
I cannot fault the staff during my experience at Ashtead Hospital.
Ashtead Hospital - Friday, 24 July 2026 -
After an intense training and following hiking I was limping and had pain in my knee. Later I had tight muscles for about a month and nothing helped me. Even after a short walk I had pain in my legs and could never get muscles relaxed. I made an appointment with Dr Sally Mirtle, and it was my first ever appointment with a physiotherapist. During 30 mins Sally carefully listened to me, assessed my legs, made a conclusion about my joints that I never considered before. Then she did a quick massage of my legs but surprisingly not where I had pain, and not on that particular leg. How surprised I was when just after this short massage session I could walk back to the station and my legs were light and it was no pain. Sally gave me a workout plan and explained every exercise carefully. What I liked was that she didn't give me many exercises, just a few but very efficient. I had a plan of my hikes and explained to Sally how it is important for me. Because of Sally's plan I managed to do these hikes though not 2 full days but still managed to be prepared for them quickly, and what is the most important, Sally's treatment and workout plan allowed me to be prepared for my first mountaineering training. I was surprised how Sally could see what the problem was, and she knows the biomechanics of legs so well that asked me to do stretching that I would never expect in my case, but it really helped me. I also wanted to note her humanity - Sally really wants to help, has high empathy and kindness. Many thanks, Vera
Ashtead Hospital - Thursday, 23 July 2026 -
I went in for a laparoscopic cholecystectomy under Dr Al-Musawi. I received my appointment within 2 weeks and from pre op assessment, to surgery to aftercare, I cannot fault it. Dr Al-Musawi was very informative and caring. I could not recommend him enough. The surgical team and ward staff were also amazing and I'm so appreciative for all your help whilst I was there.
Ashtead Hospital - Tuesday, 21 July 2026 -
Very easy access and parking.efficient and friendly staff ⚕️
Ashtead Hospital - Tuesday, 21 July 2026 -
Very pleased with my experience at the hospital. Everyone helpful and polite. Communication and visits very efficient.
Ashtead Hospital - Tuesday, 21 July 2026 -
Staff extremely friendly and helpful clinic very clean staff couldn’t of been more helpful
Ashtead Hospital - Tuesday, 21 July 2026 -
I am very happy. In fact so much so I am returning for another procedure.
Ashtead Hospital - Friday, 17 July 2026 -
My experience with Mr Harsum, his team, including his private secretaries, has been superb, same with the care at Ashtead hospital
Ashtead Hospital - Thursday, 16 July 2026 -
Friendly staff, open and chill waiting area. Only problem was parking, might be good for thier website to state alternative parking areas incase there aren’t any
Ashtead Hospital - Tuesday, 14 July 2026 -
Slight delay in waiting room otherwise good
Ashtead Hospital - Tuesday, 14 July 2026 -
No issues, very smooth visit and appointment.
Ashtead Hospital - Thursday, 9 July 2026 -
Friendly and professional
Ashtead Hospital - Tuesday, 30 June 2026 -
Apart from a 15min wait everything was very good.
Ashtead Hospital - Monday, 29 June 2026 -
The hospital staff are professional, friendly and helpful. Advice : Don't forget to register your car when parking at the hospital.
Ashtead Hospital - Thursday, 25 June 2026
