Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I had an endoscopy on Monday the 20th October at Ashtead. Everyone was polite and caring. My only concern is the receptionist who was a little brusque. The first person who greets you on entering the hospital is the receptionist so a friendly face would help ease the anxiety. I know we all have off days but on reading the reviews I am not the first patient to comment on this.

    star rating
    Ashtead Hospital - Wednesday, 22 October 2025
  • See previous notes

    star rating
    Ashtead Hospital - Wednesday, 22 October 2025
  • I have just spent 24 hours at Ashstead hospital undergoing surgery. The experience was exceptional with the care always given with warmth, kindness, clarity and expertise - thank you.

    star rating
    Ashtead Hospital - Thursday, 16 October 2025
  • I found the initial contact at reception less helpful. I felt the staff were a bit dismissive. I had not been sent or seen the hospital patient registration form (although I had completed everything for the consultant). I felt they were a bit blunt and unhelpful. This is unacceptable in a health facility when patients arriving may feel anxious and unfamiliar. Self funding patients also have anxiety around cost - the NHS has let them down and they do have the luxury of company private health schemes.

    star rating
    Ashtead Hospital - Wednesday, 15 October 2025
  • No problems encountered all staff pleasant and courteous.

    star rating
    Ashtead Hospital - Tuesday, 14 October 2025
  • Couldn’t have been better

    star rating
    Ashtead Hospital - Tuesday, 14 October 2025
  • Very happy with the services received

    star rating
    Ashtead Hospital - Thursday, 9 October 2025
  • The nurses who were in the procedure with me were super lovely.

    star rating
    Ashtead Hospital - Thursday, 9 October 2025
  • The receptionist was a big it abrupt when I asked about a cup of tea after my appointment.

    star rating
    Ashtead Hospital - Wednesday, 8 October 2025
  • I had total knee replacement surgery here 5 weeks ago (carried out by Mr Kantak) and everyone involved in my treatment was great. A particular mention must go to Needa, Lyn and Tamara who cared for me so well along with Claire on my final day before discharge. Thank you all.

    star rating
    Ashtead Hospital - Thursday, 2 October 2025
  • I would highly recommend Ashtead Hospital.

    star rating
    Ashtead Hospital - Wednesday, 1 October 2025
  • Good overall experience

    star rating
    Ashtead Hospital - Wednesday, 24 September 2025
  • Polite and knowledgeable staff who were very caring

    star rating
    Ashtead Hospital - Tuesday, 23 September 2025
  • Calm and pleasant- but sometimes difficult to get through on the telephone.

    star rating
    Ashtead Hospital - Sunday, 14 September 2025
  • Conducted efficiently and in a timely fashion

    star rating
    Ashtead Hospital - Tuesday, 9 September 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud