Patient Stories

Life changing stories from our patients.

Patient Stories

Hear from our patients speaking about their experience with Ramsay Health Care UK.

Glen Robinson

The Cherwell Hospital

Shoulder Surgery
Orthopaedics

What led me to shoulder surgery was a pain I had for probably 8 years, it progressively got worse and I thought I'm a middle aged bloke with 20 years of excersise ahead of me I better get it sorted...

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Lois Richardson

Clifton Park Hospital

ACL Reconstruction Surgery
Orthopaedics

I was out running with a friend, I slipped sideways on wet ground and I felt a pop and I thought something wasn't quite right, I had an MRI scan which revealed I had torn my ACL...

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Rob Rea

Berkshire Independent

Aquablation Therapy
Urology

I started to suffer with an enlarged prostate back in 2015/16, self managed it for a long time, too long...

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Samantha

Duchy Hospital

Total Hip Replacement
Orthopaedics

I couldn't sleep properly because the pain was so bad, when you see your skills reducing it's very frightening. My names' Saman...

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katie bailey

Katie Bailey

Woodland Hospital

Weight Loss Surgery
Sleeve Gastrectomy

My name is Katie Bailey, and I want to share my journey of undergoing a sleeve gastrectomy...

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Phil Chatfield

Oaklands Hospital

Weight Loss Surgery
Sleeve Gastrectomy

This is my story of how sleeve gastrectomy at Oaklands Hospital transformed my life. From my initial res...

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Heather Rawlings

Woodland Hospital

Weight Loss Surgery
Sleeve Gastrectomy

My Gastric Sleeve Surgery at Woodland Hospital was a life-changing experience for me. This is why..

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Christopher Day

The Cherwell Hospital

Knee Replacement
Orthopaedics

I asked for a private appointment which I got the next day, I had the investigations and needed a knee replacement...

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Woodthorpe Hospital

Aquablation Therapy
Urology

I was going to the toilet all the time and never felt like I’d fully emptied my bladder. It was annoying at first, then it got worse—eventually, I ended up...

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Roger Monk

Ashtead Hospital

Aquablation Therapy
Urology

During the previous six months I found that my energy level was reducing. I like to swim and cycle to keep fit and found I was becoming slower at both...

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Judith Massam

Judith Massam

Clifton Park Hospital

Robotic Knee Replacement
Orthopaedics

We spoke to Judith Massam, who at 80-years old underwent a to Total Knee Replacement with her Consultant Orthopaedic Surgeon, Mr Ed Britton...

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Patrice Choat

Ashtead Hospital

Physiotherapy

Ashtead Hospital helped me reclaim my active lifestyle and achieve a personal milestone. From a life-altering injury to competing at the British Indoor Rowing Championships...

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Martin Box

The Yorkshire Clinic

Aquablation Therapy
Urology

In May 2023, I developed a bladder infection after returning from an eight-hour flight and was advised this was likely due...

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Diane Woodman

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

I was referred to the Yorkshire Clinic in Bingley, West Yorkshire, where I met Mr. Leggeter, my consultant. He quickly diagnosed me with severe osteoarthritis in both...

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Neil Holdsworth

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

As an active individual with a passion for adventure sports like climbing, mountaineering, scuba diving, and distance walking I never imagi...

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Trafford Gordon with background

Trafford Gordon

Pinehill Hospital

Hip Replacement
Orthopaedics

As an active young individual, aged 34 in full time employment, struggling to make it past lunch time without suffering in pain...

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Brian patient story listing

Brian Laban

The Yorkshire Clinic

Robotic Knee Replacement
Orthopaedics

Hear from Brian Laban talk about his experience following his robotic knee replacement surgery at The Yorkshire Clinic in Bingley, part of Ramsay Health Care...

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rebecca-patient-story-listing

Rebecca Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Dr Kunasingam explained to us the whole procedure around the keyhole surgery, and I felt it was the right surgery for me. The down time after the operation was so short that I could carry on with my j...

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carol-patient-story-listing

Carol Damus

Rivers Hospital

Total Knee Replacement
Orthopaedics

I had a total knee replacement at Rivers Hospital, but the last 2.5 years were very painful. The knee would go out of alignment and the lower limb was going up further towards the left, so there was a...

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heath-samples-patient-story-listing

Heath Samples

Clifton Park Hospital

Hip replacement
Orthopaedics

Five years ago, 50 year old Heath Samples from Scarborough, North Yorkshire was told that he would need hip surgery. Worried that surgery and recovery time would affect his active lifestyle and work, ...

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william-patient-story-listing

William

Duchy Hospital

Knee Replacement
Orthopaedics

As a busy individual, business owner who loves to spend time outdoors when possible, severe knee pain was holding me back as it was badly affecting my mobility. As a longstanding patient of Duchy Hosp...

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nancy-edwards

Nancy Edwards

The Yorkshire Clinic

Knee Replacement
Orthopaedics

I have suffered with osteoarthritis in my knees for over 10 years; originally starting with an episode of rheumatoid arthritis which burnt itself out but left me with osteoarthritis in several joints....

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marcus-brown

Marcus Brown

Rivers Hospital

ACL Reconstruction
Orthopaedics

I had an ACL Reconstruction at Rivers Hospital, did try physiotherapy first as I originally did the injury two years ago. I just didn't have the strength anymore, my knee started locking out when runn...

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steve-harris

Steve Harris

The Yorkshire Clinic

Gastroscopy and Colonoscopy
Endoscopy

I came in for an endoscopy: both a gastroscopy and colonoscopy after an urgent referral from my GP and I met with Mr Griffiths. I was admitted several months ago, right in the middle of Covid lockdown...

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debora-lea-wright

Debora Lea Wright

Woodland Hospital

Spinal Surgery
Orthopaedics

Debora Lea Wright has been receiving treatment from Orthopaedic Surgeon Mr Shukla, Spine Surgeon Mr Amit and from the Woodland Physiotherapy department. The Woodland team are helping Debora to return...

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matthew

Matthew

Springfield Hospital

Gastric Sleeve
Weight Loss Surgery

I had a gastric sleeve through Ramsay Health Care. I couldn't continue the way I was going, I was 28 Stone at 23 years old, and it’s not the best way to be especially at such a young age. The informa...

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lisa-camden

Lisa Camden

The Yorkshire Clinic

Gall stone removal
General Surgery

Lisa has been aware of the fact that she had gall stones following an ultrasound scan approx. 7-8 years ago. For the last 12 months, Lisa had 3 or 4 attacks of gall bladder symptoms where the pain wa...

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jessica-dempster

Jessica Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Although the feet don't look nice, it's more than that, they’re incredibly painful. So being able to actually have this operation and have it corrected is amazing. Just before the surgery, we had a qu...

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dale-town

Dale Town

The Yorkshire Clinic

Colonoscopy
Endoscopy

In November 2019 my younger brother Stephen passed away. He had bravely battled with bowel cancer from his diagnosis in late 2018. Stephen’s diagnosis was a massive shock to my family. His death conti...

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Shutterstock_1247868448 (1)

Jim Hughes

Duchy Hospital

Hip Replacement
Orthopaedics

I had a full hip replacement on the right side by Ramsay Duchy (Truro). I looked on Ramsay’s website to see my options, and then went for a consultation. I talked to them about my payment optio...

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Trafford Gordon

Peter Elkins

Ashtead Hospital

Lumbar Decompression
Orthopaedics

I had a lumbar decompression at Ramsay Ashtead. Due to time restraint, and being in pain, I needed to get in for treatment as soon as possible...

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Patient Feedback

Hear from our patients talk about their recent experience with us

  • My 89-year-old father has been suffering from severe pain, and I initially spoke with Angela Wilson over the phone regarding his appointment. When we arrived at the hospital, she personally came down to see us and couldn’t have been more helpful. She has supported us through several appointments during my father’s journey, and I truly cannot speak highly enough of her efficiency, kindness, and dedication. Mr. Headrapson has also been absolutely amazing with my father. The level of care, professionalism, and compassion we have received has been exceptional. I genuinely couldn’t fault the service we have had. Thank you to everyone involved.

    star rating
    Renacres Hospital - Tuesday, 7 April 2026
  • Treated as an NHS patient at Woodlands Hospital on Easter Monday. Clean quiet environment, friendly and efficient staff. Would definitely recommend.

    star rating
    Woodland Hospital - Tuesday, 7 April 2026
  • Went to the Rivers Hospital for a pre-op assessment. I didn't wait long and had 2 wonderful nurses who put me at ease. One went through what was going to happen before the operation and things I needed to do to prepare and then the other lovely nurse did a few tests. They were both so friendly and efficient and really did their job to such a high standard. I even had an Xray and again the staff were so kind and did a great job. The hospital is very clean and everyone is very helpful and friendly.

    star rating
    Rivers Hospital - Tuesday, 7 April 2026
  • Friendly, attentive & caring 👍🏻

    star rating
    Rivers Hospital - Tuesday, 7 April 2026
  • I have just had a full knee replacement at Fulwood Hall . The entire experience was made so much better by the wonderful staff there . Faultless from admission to discharge Thank you all

    star rating
    Fulwood Hospital - Tuesday, 7 April 2026
  • I arrived at the Tees Valley Hospital 2 weeks ago for my hip replacement. I have to say that the whole experience was first class. I was recommended Mr Webb by a friend of mine and he was superb. He was, as everyone knows, highly skilled and with a lovely manner too. I felt totally at ease on the ward before my operation and was cared for so diligently after it. The lady from Zimbabwe (sorry I can't remember her name) after my operation made me feel so at ease, and after that the nursing staff on the ward were superb. Laura and Vicky overnight were so professional and caring....they helped me through a difficult first night with confidence and a smile! Jeffrey the doctor who saw me a couple of times was so lovely and helped me a lot.Other nursing staff Jess and Demi, Erica and Jo were also very, very good and ultra professional too. Marta the physio helped to get me back on my feet with her obvious skills. I have to say the food was great, and served with a smile. What I also liked was the attention to detail of the hospital with the receptionists and cleaning staff very professional and always there with a smile. I am so grateful to everyone at the hospital for their care and would highly recommend the hospital to everyone.

    star rating
    Tees Valley Hospital - Tuesday, 7 April 2026
  • Can’t fault anything!

    star rating
    Fitzwilliam Hospital - Tuesday, 7 April 2026
  • Just had second knee replacment at Pinehill and I can't thank the team there enough. Top care and attention from day 1. Thank you all so much for getting me back on the golf course and back to a full and active life Amazing people :)

    star rating
    Pinehill Hospital - Tuesday, 7 April 2026
  • I have just had a knee replacement at the Wood thorpe Hospital. I was treated extremely well by everyone and would like to thank them all for looking after me with great care and kindness.

    star rating
    Woodthorpe Hospital - Tuesday, 7 April 2026
  • Very professional and friendly from start to finish. Absolutely amazing hospital and experience. Delicious food.

    star rating
    The Cherwell Hospital - Tuesday, 7 April 2026
  • From consultation through to post operative care I could not fault the hospital or the colleagues there. Everyone I spoke to was kind, caring and informative, ensuring I knew what was going to happen and when, during every visit. My surgeon, Tomas Kustas was such a wonderful man and showed genuine care for his patients.

    star rating
    Oaklands Hospital - Monday, 6 April 2026
  • I stayed at pinehill hospital 12/03/26 all the team were so kind and helpful and so caring whist I had my hip replacement surgery I would highly recommend this hospital to anyone who need an operation 🥰wonderful staff 5⭐️⭐️⭐️⭐️⭐️treatment from start to finish x

    star rating
    Pinehill Hospital - Sunday, 5 April 2026
  • My experience at woodthorpe hospital, has been second to none. I have had 2 hip replacement. The care of nurseing staff and the catering staff exceptional. A very good clean, very professional hospital. 10 out of 10

    star rating
    Woodthorpe Hospital - Saturday, 4 April 2026
  • What a fabulous caring team, from the moment I entered TVH, til i was discharged. The Receptionists, Nursing staff, Catering team, and to Mr Brock my Consultant, amazing. I felt totally at ease, and well informed at every stage of my hip replacement. The care from everyone, before and after, was outstanding and genuine. Well done, and Thank You x Bill

    star rating
    Tees Valley Hospital - Friday, 3 April 2026
  • I underwent a BPH aquablation procedure in March 2026 at Duchy Hospital, Truro followed by an overnight stay, and the care I received was exceptional. From consultants and doctors to nurses, housekeeping, catering and reception, every member of staff was consistently friendly, professional and compassionate. I was treated with dignity and respect throughout, and staff communicated clearly, explained everything thoroughly, and always did exactly what they said they would, when they said they would. The facilities were spotless and maintained to an impressively high standard, which made my stay all the more comfortable. A big thank you to everyone involved. Their kindness and professionalism genuinely made a difference to my experience. I cannot recommend Duchy Hospital and its staff highly enough.

    star rating
    Duchy Hospital - Friday, 3 April 2026
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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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