Patient Stories

Life changing stories from our patients.

Patient Stories

Hear from our patients speaking about their experience with Ramsay Health Care UK.

Grandad Playing Football with Kids

Neil

Rowley Hall Hospital

Robotic assisted partial knee replacement
Orthopaedics

After five years of suffering with constant pain, I decided it was finally time to have the operation...

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Tricia

Duchy Hospital

Spinal Surgery
Orthopaedics 

Before surgery I could not walk more than five to ten minutes without experiencing severe pain, I was in constant pain in my lower back and left buttock and leg. Sleeping was difficult and li...

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portrait of a Helen

Helen

The Yorkshire Clinic

Pain Management

For many years, I lived with pain that affected every part of my life. My head, neck and body pain gradually became something I had to manage every day, and after years...

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Sam Gleeson celebrating at the finish line with a finisher's medal

Sam Wood

Winfield Hospital

Physiotherapy Services

After months of physio, patience and plenty of ups and downs, I completed my first parkrun since last August. It wasn’t my quickest run, but getting round pain-free was a huge milestone.

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Wayne Page

Fitzwilliam Hospital

Knee Replacement
Orthopaedics

I underwent a total knee replacement, and at the time, I honestly didn’t know what the future would look like...

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Glen Robinson

The Cherwell Hospital

Shoulder Surgery
Orthopaedics

What led me to shoulder surgery was a pain I had for probably 8 years, it progressively got worse and I thought I'm a middle aged bloke with 20 years of excersise ahead of me I better get it sorted...

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Kyle

Woodland Hospital

Gynaecomastia
Cosmetic Surgery

Kyle came to Woodland Hospital for bilateral mastectomy and liposuction to treat long-standing gynaecomastia. He tells us his sto...

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Lois Richardson

Clifton Park Hospital

ACL Reconstruction Surgery
Orthopaedics

I was out running with a friend, I slipped sideways on wet ground and I felt a pop and I thought something wasn't quite right, I had an MRI scan which revealed I had torn my ACL...

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Rob Rea

Berkshire Independent

Aquablation Therapy
Urology

I started to suffer with an enlarged prostate back in 2015/16, self managed it for a long time, too long...

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Samantha

Duchy Hospital

Total Hip Replacement
Orthopaedics

I couldn't sleep properly because the pain was so bad, when you see your skills reducing it's very frightening. My names' Saman...

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katie bailey

Katie Bailey

Woodland Hospital

Weight Loss Surgery
Sleeve Gastrectomy

My name is Katie Bailey, and I want to share my journey of undergoing a sleeve gastrectomy...

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Phil Chatfield

Oaklands Hospital

Weight Loss Surgery
Sleeve Gastrectomy

This is my story of how sleeve gastrectomy at Oaklands Hospital transformed my life. From my initial res...

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Heather Rawlings

Woodland Hospital

Weight Loss Surgery
Sleeve Gastrectomy

My Gastric Sleeve Surgery at Woodland Hospital was a life-changing experience for me. This is why..

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Christopher Day

The Cherwell Hospital

Knee Replacement
Orthopaedics

I asked for a private appointment which I got the next day, I had the investigations and needed a knee replacement...

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Woodthorpe Hospital

Aquablation Therapy
Urology

I was going to the toilet all the time and never felt like I’d fully emptied my bladder. It was annoying at first, then it got worse—eventually, I ended up...

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Roger Monk

Ashtead Hospital

Aquablation Therapy
Urology

During the previous six months I found that my energy level was reducing. I like to swim and cycle to keep fit and found I was becoming slower at both...

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Judith Massam

Judith Massam

Clifton Park Hospital

Robotic Knee Replacement
Orthopaedics

We spoke to Judith Massam, who at 80-years old underwent a to Total Knee Replacement with her Consultant Orthopaedic Surgeon, Mr Ed Britton...

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Patrice Choat

Ashtead Hospital

Physiotherapy

Ashtead Hospital helped me reclaim my active lifestyle and achieve a personal milestone. From a life-altering injury to competing at the British Indoor Rowing Championships...

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Martin Box

The Yorkshire Clinic

Aquablation Therapy
Urology

In May 2023, I developed a bladder infection after returning from an eight-hour flight and was advised this was likely due...

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Diane Woodman

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

I was referred to the Yorkshire Clinic in Bingley, West Yorkshire, where I met Mr. Leggeter, my consultant. He quickly diagnosed me with severe osteoarthritis in both...

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Neil Holdsworth

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

As an active individual with a passion for adventure sports like climbing, mountaineering, scuba diving, and distance walking I never imagi...

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Trafford Gordon with background

Trafford Gordon

Pinehill Hospital

Hip Replacement
Orthopaedics

As an active young individual, aged 34 in full time employment, struggling to make it past lunch time without suffering in pain...

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Brian patient story listing

Brian Laban

The Yorkshire Clinic

Robotic Knee Replacement
Orthopaedics

Hear from Brian Laban talk about his experience following his robotic knee replacement surgery at The Yorkshire Clinic in Bingley, part of Ramsay Health Care...

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rebecca-patient-story-listing

Rebecca Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Dr Kunasingam explained to us the whole procedure around the keyhole surgery, and I felt it was the right surgery for me. The down time after the operation was so short that I could carry on with my j...

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carol-patient-story-listing

Carol Damus

Rivers Hospital

Total Knee Replacement
Orthopaedics

I had a total knee replacement at Rivers Hospital, but the last 2.5 years were very painful. The knee would go out of alignment and the lower limb was going up further towards the left, so there was a...

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heath-samples-patient-story-listing

Heath Samples

Clifton Park Hospital

Hip replacement
Orthopaedics

Five years ago, 50 year old Heath Samples from Scarborough, North Yorkshire was told that he would need hip surgery. Worried that surgery and recovery time would affect his active lifestyle and work, ...

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william-patient-story-listing

William

Duchy Hospital

Knee Replacement
Orthopaedics

As a busy individual, business owner who loves to spend time outdoors when possible, severe knee pain was holding me back as it was badly affecting my mobility. As a longstanding patient of Duchy Hosp...

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nancy-edwards

Nancy Edwards

The Yorkshire Clinic

Knee Replacement
Orthopaedics

I have suffered with osteoarthritis in my knees for over 10 years; originally starting with an episode of rheumatoid arthritis which burnt itself out but left me with osteoarthritis in several joints....

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marcus-brown

Marcus Brown

Rivers Hospital

ACL Reconstruction
Orthopaedics

I had an ACL Reconstruction at Rivers Hospital, did try physiotherapy first as I originally did the injury two years ago. I just didn't have the strength anymore, my knee started locking out when runn...

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steve-harris

Steve Harris

The Yorkshire Clinic

Gastroscopy and Colonoscopy
Endoscopy

I came in for an endoscopy: both a gastroscopy and colonoscopy after an urgent referral from my GP and I met with Mr Griffiths. I was admitted several months ago, right in the middle of Covid lockdown...

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debora-lea-wright

Debora Lea Wright

Woodland Hospital

Spinal Surgery
Orthopaedics

Debora Lea Wright has been receiving treatment from Orthopaedic Surgeon Mr Shukla, Spine Surgeon Mr Amit and from the Woodland Physiotherapy department. The Woodland team are helping Debora to return...

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matthew

Matthew

Springfield Hospital

Gastric Sleeve
Weight Loss Surgery

I had a gastric sleeve through Ramsay Health Care. I couldn't continue the way I was going, I was 28 Stone at 23 years old, and it’s not the best way to be especially at such a young age. The informa...

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jessica-dempster

Jessica Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Although the feet don't look nice, it's more than that, they’re incredibly painful. So being able to actually have this operation and have it corrected is amazing. Just before the surgery, we had a qu...

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lisa-camden

Lisa Camden

The Yorkshire Clinic

Gall stone removal
General Surgery

Lisa has been aware of the fact that she had gall stones following an ultrasound scan approx. 7-8 years ago. For the last 12 months, Lisa had 3 or 4 attacks of gall bladder symptoms where the pain wa...

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dale-town

Dale Town

The Yorkshire Clinic

Colonoscopy
Endoscopy

In November 2019 my younger brother Stephen passed away. He had bravely battled with bowel cancer from his diagnosis in late 2018. Stephen’s diagnosis was a massive shock to my family. His death conti...

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Shutterstock_1247868448 (1)

Jim Hughes

Duchy Hospital

Hip Replacement
Orthopaedics

I had a full hip replacement on the right side by Ramsay Duchy (Truro). I looked on Ramsay’s website to see my options, and then went for a consultation. I talked to them about my payment optio...

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Trafford Gordon

Peter Elkins

Ashtead Hospital

Lumbar Decompression
Orthopaedics

I had a lumbar decompression at Ramsay Ashtead. Due to time restraint, and being in pain, I needed to get in for treatment as soon as possible...

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Patient Feedback

Hear from our patients talk about their recent experience with us

  • I recently had a steroid injection under the pain management clinic and from my very first call I was made to feel assured and confident that I was in safe hands and this was the place to be for the best treatment! The private patient team were amazing from start to finish! They were super friendly and informative with fantastic customer service and i also recieved very speedy bookings for my consultation and treatment! On the day of my procedure I was welcomed at the door to huge smiles which was a big theme that I noticed during my visit! From the pre assessment to my treatment itself everybody involved was super professional, caring and clearly very knowledgable which made me feel extremely safe! I couldn’t be more thankful to the Woodthorpe hospital! 10/10 service, I would certainly recommend and come back in the future if required!

    star rating
    Woodthorpe Hospital - Thursday, 22 October 2026
  • I was quite looking forward to no waiting times and a smooth and straight forward process after my nurse had recommended here. However that was far, far from the experience I had. I had my consultation booked in expecting it to be quicker given the fact it's private. I was waiting over 45 minutes before the fire alarm sounded and we were all asked to wait outside. 45 minutes passed outside totalling to am hour and a half waiting for them to cancel everyone right there on the spot. Tried again and attended my consultation, still waiting half an hour to be seen after my appointment time. Went in and was out within a few minutes. I was waiting on the bookings team calling however they didn't call. I had to call the hospital to ask when I was scheduled in to which the male that answered sorted for me. On the day of my procedure I was walking out the door and was called to be advised my procedure was cancelled due to the doctor being ill. No other doctors were able to go assist with the procedure. Understandably I was extremely upset as I'd completed all of my bowel prep which isn't the nicest experience! You would think the hospital would have an on call doctor. I was eventually rescheduled in a week later and was advised my bowel prep would be posted out. It was two days before and I'd heard nothing so I called. Reception hadn't a clue about the bowel prep and stated there was nothing on their system to say it was posted and so I had to travel to collect it!!! Given the hike in fuel prices and the fact I'd already travelled over from Hartlepool 2 times at this point I was pretty annoyed. So off I went to make my third trip over there. The day of the procedure came round and I went to the hospital for the fourth time. I was in and with a nurse within minute's. I can't fault the lady who did my pre assessment on the day she was lovely. Also the staff during the procedure were lovely and explained everything. One of the nurses could tell I was nervous and reassured me it's be okay. The procedure was then done within 15 minutes and I was taken back to my room where the nurse explained the next steps. Again, all of the staff I encountered on the day were exceptional and so I thank them for that. Everything prior to the day wasn't an experience I'd ever want to go through again.

    star rating
    Tees Valley Hospital - Thursday, 22 October 2026
  • Have had 2 operations at this hospital. Both NHS and private. On both occasions I was treated to the same level of service. Everyone at the hospital cares about treating you very well, and making sure you get a great service from them. Would recommend them. Great hospital and great staff.

    star rating
    Winfield Hospital - Thursday, 22 October 2026
  • I recently had my varicose vein removal procedure at Buckshaw Hospital and I couldn’t be happier with the care I received. The facilities were great, all the staff were absolutely exceptional. Mr Manmohan Madan and everyone did an excellent job with the procedure itself and I’m eternally grateful and would 110% recommend this place. Feeling comfortable and safe is important when going in for treatment and they sure do know how to make that happen!

    star rating
    Buckshaw Hospital - Wednesday, 21 October 2026
  • Friendly and helpful staff with being very respectful and positive.

    star rating
    Oaklands Hospital - Wednesday, 21 October 2026
  • I had to wait quite a while for my appointment. The consultation was running 50 mins late.

    star rating
    Oaklands Hospital - Wednesday, 21 October 2026
  • Very good helpful and explained well

    star rating
    Oaklands Hospital - Wednesday, 21 October 2026
  • Very good and very professional

    star rating
    Renacres Hospital - Wednesday, 21 October 2026
  • The nurse team also excellent

    star rating
    Renacres Hospital - Wednesday, 21 October 2026
  • I was more than pleased / satisfied from my very first visit to see Mr Webb, followed by visit for tests( ( the staff here were very good ) and then the the appointment for the operation.Everything went smoothly and all the staff were so helpful .The hospital is lovely, so clean. Since the operation I have been seen by the physio on two occasions and received advice how to improve the knee with a further visit in the coming weeks.

    star rating
    Tees Valley Hospital - Wednesday, 21 October 2026
  • Great parking and access to hospital. Both my consultant and anaesthetist were excellent. All the staff were considerate, sympathetic, cheerful (despite working long hours) and were very helpful at all times. Meals were good and the rooms were very clean.

    star rating
    Euxton Hall Hospital - Tuesday, 20 October 2026
  • I had my hernia operation at Woodland Hospital and would like to thank the whole team for the excellent care I received. I was very nervous about having surgery, but everyone was kind, reassuring and professional, which really helped put me at ease. I really appreciated how well everyone looked after me and made the whole experience less daunting.

    star rating
    Woodland Hospital - Tuesday, 20 October 2026
  • I would like to express my sincere gratitude to the entire team for the outstanding care and kindness I received. From the porter, whose name I unfortunately cannot remember (sorry) to Nurse Debbie, everyone was absolutely wonderful. The porter was exceptionally polite and took the time to explain everything to me. Nurse Debbie was incredibly helpful, double-checked everything with me, and gently escorted me in a wheelchair to our car, making sure I was comfortable and safe. Dr Harriet Scott — what can I say? She was so caring, approachable, and friendly. She made sure I understood everything and gave me so much confidence and reassurance. Knowing that she would be there to support me throughout my journey and monitor my progress made such a difference. Thanks to her kindness and professionalism, I never felt scared. Dr Miss Hilary Bosman was equally reassuring. She inspired confidence, demonstrated great professionalism and control, and made me feel completely at ease. She explained everything clearly, using language that was easy to understand and ensuring I felt comfortable and informed throughout the process. Overall, this was the best surgical experience I have ever had in my life. Every member of the team contributed to making what could have been a frightening experience feel safe, reassuring, and positive. Words cannot fully express my gratitude for the exceptional treatment, compassion, and personal care I received. I felt genuinely cared for, respected, and supported every step of the way. Thank you all from the bottom of my heart. You are truly exceptional, and I will always be grateful for the wonderful care you gave me.

    star rating
    Springfield Hospital - Tuesday, 20 October 2026
  • Had knee surgery here on the NHS and was treated with the utmost care and attention. Thank you for making my experience very calm and compassionate! Highly recommend this hospital and if I need surgery on my other knee in the future I would be very happy to have the procedure done here! Thank you to everyone at Fitzwilliam Hospiral.

    star rating
    Fitzwilliam Hospital - Tuesday, 20 October 2026
  • I had hernia surgery on 16.10.26. My rating is 5 out of 5 stars. I felt 100% well taken care of. The doctors, nurses, and postoperative care were of a high standard.

    star rating
    Fulwood Hospital - Tuesday, 20 October 2026

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

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