Patient Stories

Life changing stories from our patients.

Patient Stories

Hear from our patients speaking about their experience with Ramsay Health Care UK.

Glen Robinson

The Cherwell Hospital

Shoulder Surgery
Orthopaedics

What led me to shoulder surgery was a pain I had for probably 8 years, it progressively got worse and I thought I'm a middle aged bloke with 20 years of excersise ahead of me I better get it sorted...

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Lois Richardson

Clifton Park Hospital

ACL Reconstruction Surgery
Orthopaedics

I was out running with a friend, I slipped sideways on wet ground and I felt a pop and I thought something wasn't quite right, I had an MRI scan which revealed I had torn my ACL...

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Rob Rea

Berkshire Independent

Aquablation Therapy
Urology

I started to suffer with an enlarged prostate back in 2015/16, self managed it for a long time, too long...

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Samantha

Duchy Hospital

Total Hip Replacement
Orthopaedics

I couldn't sleep properly because the pain was so bad, when you see your skills reducing it's very frightening. My names' Saman...

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katie bailey

Katie Bailey

Woodland Hospital

Weight Loss Surgery
Sleeve Gastrectomy

My name is Katie Bailey, and I want to share my journey of undergoing a sleeve gastrectomy...

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Phil Chatfield

Oaklands Hospital

Weight Loss Surgery
Sleeve Gastrectomy

This is my story of how sleeve gastrectomy at Oaklands Hospital transformed my life. From my initial res...

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Heather Rawlings

Woodland Hospital

Weight Loss Surgery
Sleeve Gastrectomy

My Gastric Sleeve Surgery at Woodland Hospital was a life-changing experience for me. This is why..

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Christopher Day

The Cherwell Hospital

Knee Replacement
Orthopaedics

I asked for a private appointment which I got the next day, I had the investigations and needed a knee replacement...

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Woodthorpe Hospital

Aquablation Therapy
Urology

I was going to the toilet all the time and never felt like I’d fully emptied my bladder. It was annoying at first, then it got worse—eventually, I ended up...

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Roger Monk

Ashtead Hospital

Aquablation Therapy
Urology

During the previous six months I found that my energy level was reducing. I like to swim and cycle to keep fit and found I was becoming slower at both...

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Judith Massam

Judith Massam

Clifton Park Hospital

Robotic Knee Replacement
Orthopaedics

We spoke to Judith Massam, who at 80-years old underwent a to Total Knee Replacement with her Consultant Orthopaedic Surgeon, Mr Ed Britton...

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Patrice Choat

Ashtead Hospital

Physiotherapy

Ashtead Hospital helped me reclaim my active lifestyle and achieve a personal milestone. From a life-altering injury to competing at the British Indoor Rowing Championships...

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Martin Box

The Yorkshire Clinic

Aquablation Therapy
Urology

In May 2023, I developed a bladder infection after returning from an eight-hour flight and was advised this was likely due...

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Diane Woodman

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

I was referred to the Yorkshire Clinic in Bingley, West Yorkshire, where I met Mr. Leggeter, my consultant. He quickly diagnosed me with severe osteoarthritis in both...

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Neil Holdsworth

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

As an active individual with a passion for adventure sports like climbing, mountaineering, scuba diving, and distance walking I never imagi...

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Trafford Gordon with background

Trafford Gordon

Pinehill Hospital

Hip Replacement
Orthopaedics

As an active young individual, aged 34 in full time employment, struggling to make it past lunch time without suffering in pain...

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Brian patient story listing

Brian Laban

The Yorkshire Clinic

Robotic Knee Replacement
Orthopaedics

Hear from Brian Laban talk about his experience following his robotic knee replacement surgery at The Yorkshire Clinic in Bingley, part of Ramsay Health Care...

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rebecca-patient-story-listing

Rebecca Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Dr Kunasingam explained to us the whole procedure around the keyhole surgery, and I felt it was the right surgery for me. The down time after the operation was so short that I could carry on with my j...

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carol-patient-story-listing

Carol Damus

Rivers Hospital

Total Knee Replacement
Orthopaedics

I had a total knee replacement at Rivers Hospital, but the last 2.5 years were very painful. The knee would go out of alignment and the lower limb was going up further towards the left, so there was a...

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heath-samples-patient-story-listing

Heath Samples

Clifton Park Hospital

Hip replacement
Orthopaedics

Five years ago, 50 year old Heath Samples from Scarborough, North Yorkshire was told that he would need hip surgery. Worried that surgery and recovery time would affect his active lifestyle and work, ...

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william-patient-story-listing

William

Duchy Hospital

Knee Replacement
Orthopaedics

As a busy individual, business owner who loves to spend time outdoors when possible, severe knee pain was holding me back as it was badly affecting my mobility. As a longstanding patient of Duchy Hosp...

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nancy-edwards

Nancy Edwards

The Yorkshire Clinic

Knee Replacement
Orthopaedics

I have suffered with osteoarthritis in my knees for over 10 years; originally starting with an episode of rheumatoid arthritis which burnt itself out but left me with osteoarthritis in several joints....

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marcus-brown

Marcus Brown

Rivers Hospital

ACL Reconstruction
Orthopaedics

I had an ACL Reconstruction at Rivers Hospital, did try physiotherapy first as I originally did the injury two years ago. I just didn't have the strength anymore, my knee started locking out when runn...

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steve-harris

Steve Harris

The Yorkshire Clinic

Gastroscopy and Colonoscopy
Endoscopy

I came in for an endoscopy: both a gastroscopy and colonoscopy after an urgent referral from my GP and I met with Mr Griffiths. I was admitted several months ago, right in the middle of Covid lockdown...

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debora-lea-wright

Debora Lea Wright

Woodland Hospital

Spinal Surgery
Orthopaedics

Debora Lea Wright has been receiving treatment from Orthopaedic Surgeon Mr Shukla, Spine Surgeon Mr Amit and from the Woodland Physiotherapy department. The Woodland team are helping Debora to return...

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matthew

Matthew

Springfield Hospital

Gastric Sleeve
Weight Loss Surgery

I had a gastric sleeve through Ramsay Health Care. I couldn't continue the way I was going, I was 28 Stone at 23 years old, and it’s not the best way to be especially at such a young age. The informa...

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lisa-camden

Lisa Camden

The Yorkshire Clinic

Gall stone removal
General Surgery

Lisa has been aware of the fact that she had gall stones following an ultrasound scan approx. 7-8 years ago. For the last 12 months, Lisa had 3 or 4 attacks of gall bladder symptoms where the pain wa...

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jessica-dempster

Jessica Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Although the feet don't look nice, it's more than that, they’re incredibly painful. So being able to actually have this operation and have it corrected is amazing. Just before the surgery, we had a qu...

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dale-town

Dale Town

The Yorkshire Clinic

Colonoscopy
Endoscopy

In November 2019 my younger brother Stephen passed away. He had bravely battled with bowel cancer from his diagnosis in late 2018. Stephen’s diagnosis was a massive shock to my family. His death conti...

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Shutterstock_1247868448 (1)

Jim Hughes

Duchy Hospital

Hip Replacement
Orthopaedics

I had a full hip replacement on the right side by Ramsay Duchy (Truro). I looked on Ramsay’s website to see my options, and then went for a consultation. I talked to them about my payment optio...

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Trafford Gordon

Peter Elkins

Ashtead Hospital

Lumbar Decompression
Orthopaedics

I had a lumbar decompression at Ramsay Ashtead. Due to time restraint, and being in pain, I needed to get in for treatment as soon as possible...

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Patient Feedback

Hear from our patients talk about their recent experience with us

  • Had my left wrist carpal tunnel surgery on Saturday. Had nice room with comfortable recliner, TV and own toilet. Very clean. Staff from reception up to nurses and staff in operation theatre all very friendly and kind. All questions answered. Had 1st appointment with surgeon on 11th of March 2026 and might be 11weeks waiting for operation. But got call to come in 11th April 2026 for left wrist and then got letter right hand will be done 25th June 2026! That was fast. Operation took about 10 minutes and feeling quite ok now on Monday after. Can only recommend- had also my knee replacement there on 1st January 2025. When you can choose - choose Woodthorpe Hospital!

    star rating
    Woodthorpe Hospital - Monday, 13 April 2026
  • Can fully recommend mount stuart . Felt like I was a person not a nuisance …staff were lovely.. right the way through my procedure ..food well presented and appetising 💯 percent from me

    star rating
    Mount Stuart Hospital - Monday, 13 April 2026
  • Excellent care and amazing, friendly staff. Thank you.

    star rating
    Renacres Hospital - Monday, 13 April 2026
  • Very happy with the whole process at Pinehull hospital! It was a pleasure to be looked after here as a NHS patient! The care, the staff, everything was just amazing!! I hate blood tests and I’m sure so many do but the staff here ensure the process was good, I was okay and made sure I didn’t leave until i felt comfortable! Being a 24 year old having her first surgery, I was very nervous! But I knew I was in good hands here at Pinehill! My surgeon was Geraint Lloyd and he was amazing and I can’t thank him enough. After meeting him for the consultation back in Oct/Nov, I knew I was going to be in safe hands with him. He ensured the surgery was safe and that everything was going to be fine! I can’t thank him enough if anyone could pass this on for me please!! Other care staff and nurses who looked after me as I stayed the night, thank you for all your support! It meant a lot!! Sophia

    star rating
    Pinehill Hospital - Monday, 13 April 2026
  • I have just had a total hip replacement completed at Tees Valley Hospital. The consultant, doctors, nursing & physiotherapy staff at this hospital are exceptional, providing excellent care & offering the best you could ever need or want. Everyone here gives patients' excellent information & advice on their procedure & recovery. & provides the best care on offer within the healthcare system. I would advice anyone to use this hospital if they need a procedure, I cannot fault them on anything. Thank you for looking after me.

    star rating
    Tees Valley Hospital - Monday, 13 April 2026
  • I have just had a knee replacement at Clifton Park hospital. I can't praise them enough. The consultant anaesthetist, doctors, nursing staff and all other staff were efficient, knowledgeable, expert, caring and kind. I felt very well looked after.

    star rating
    Clifton Park Hospital Ltd - Monday, 13 April 2026
  • Modern and clean hospital. Easy to find. Arrived 40 min before my appointment time, while I was waiting, noticed that there are more receptionists as patients. Offered tea and coffee, which was nice. All workers, especially doctor, were professional and polite.

    star rating
    Rivers Hospital - Monday, 13 April 2026
  • Friendly place helpful staff clean busy

    star rating
    Woodthorpe Hospital - Sunday, 12 April 2026
  • Consultant, Mr Qadri Qutub carried out a left knee replacement operation on 27.2.26 for me. He was very professional, courteous and provided me with good information at meetings before the operation and at post operation meeting with him. I would highly recommend him based on my experience. Ramsey staff were very caring and professional during the whole experience.

    star rating
    Stourside Hospital - Sunday, 12 April 2026
  • Had a recent, thus far, successful spinal operation which was by far the best hospital experience of my life. All aspects were exemplary, communication, standards of rooms, every member of staff were all professional, truly caring. I chose Woodthorpe and it has proven to be a great decision. Highly recommended

    star rating
    Woodthorpe Hospital - Saturday, 11 April 2026
  • I had a tooth extraction via a NHS referral with Mr Martin Evans. Communication was excellent prior to consultation and extraction. Receptionist was friendly and waiting room comfortable. I can’t speak too highly of Mr Evans and accompanying Dental Nurses. Friendly, professional and calm. Took the time to explain procedure and although the extraction wasn’t especially enjoyable, Mr Evans did an excellent job. An excellent experience of the Westborne Centre and all of its staff who did a fantastic job from start to finish of process. The experience makes me want to have more teeth out! Or maybe not. Sincere thanks and congratulations on providing an excellent service. 10/10.

    star rating
    The Westbourne Centre - Saturday, 11 April 2026
  • I had both knee replacement surgery within six months September 2025 April 2026 and received fantastic treatment from everyone at the Yorkshire clinic if I could score more stars than the five I certainly would “excellent care thank you “

    star rating
    Yorkshire Clinic - Friday, 10 April 2026
  • Visited April 26 for a day procedure all staff and medical team were outstanding. Care and attentiveness outstanding and the hospital rooms so clean and welcoming. Would highly recommend 👌

    star rating
    Woodthorpe Hospital - Friday, 10 April 2026
  • All round a great experience, was looked after by all I had contact with. Will be reviewing again once all is complete.

    star rating
    Woodthorpe Hospital - Friday, 10 April 2026
  • I have many years experience of working in healthcare. A large proportion of which I worked for the NHS. As soon as my own care and treatment was transferred to Woodthorpe Hospital I realised I was experiencing a truly professional, caring facility. Communication was and still is great throughout and as an inpatient I was treated absolutely brilliantly. My after care appears to be just as good. I am so happy. Long may it continue. Thank you to Woodthorpe and all your staff.

    star rating
    Woodthorpe Hospital - Friday, 10 April 2026
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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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