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Patient Stories

Hear from our patients speaking about their experience with Ramsay Health Care UK.

Rebecca Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Dr Kunasingam explained to us the whole procedure around the keyhole surgery, and I felt it was the right surgery for me. The down time after the operation was so short that I could carry on with my j...

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Carol Damus

Rivers Hospital

Total Knee Replacement
Orthopaedics

I had a total knee replacement at Rivers Hospital, but the last 2.5 years were very painful. The knee would go out of alignment and the lower limb was going up further towards the left, so there was a...

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Heath Samples

Clifton Park Hospital

Hip replacement
Orthopaedics

Five years ago, 50 year old Heath Samples from Scarborough, North Yorkshire was told that he would need hip surgery. Worried that surgery and recovery time would affect his active lifestyle and work, ...

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William

Duchy Hospital

Knee Replacement
Orthopaedics

As a busy individual, business owner who loves to spend time outdoors when possible, severe knee pain was holding me back as it was badly affecting my mobility. As a longstanding patient of Duchy Hosp...

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Nancy Edwards

The Yorkshire Clinic

Knee Replacement
Orthopaedics

I have suffered with osteoarthritis in my knees for over 10 years; originally starting with an episode of rheumatoid arthritis which burnt itself out but left me with osteoarthritis in several joints....

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Marcus Brown

Rivers Hospital

ACL Reconstruction
Orthopaedics

I had an ACL Reconstruction at Rivers Hospital, did try physiotherapy first as I originally did the injury two years ago. I just didn't have the strength anymore, my knee started locking out when runn...

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Steve Harris

The Yorkshire Clinic

Gastroscopy and Colonoscopy
Endoscopy

I came in for an endoscopy: both a gastroscopy and colonoscopy after an urgent referral from my GP and I met with Mr Griffiths. I was admitted several months ago, right in the middle of Covid lockdown...

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Debora Lea Wright

Woodland Hospital

Spinal Surgery
Orthopaedics

Debora Lea Wright has been receiving treatment from Orthopaedic Surgeon Mr Shukla, Spine Surgeon Mr Amit and from the Woodland Physiotherapy department. The Woodland team are helping Debora to return...

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Matthew

Springfield Hospital

Gastric Sleeve
Weight Loss Surgery

I had a gastric sleeve through Ramsay Health Care. I couldn't continue the way I was going, I was 28 Stone at 23 years old, and it’s not the best way to be especially at such a young age. The informa...

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Jessica Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Although the feet don't look nice, it's more than that, they’re incredibly painful. So being able to actually have this operation and have it corrected is amazing. Just before the surgery, we had a qu...

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Dale Town

The Yorkshire Clinic

Colonoscopy
Endoscopy

In November 2019 my younger brother Stephen passed away. He had bravely battled with bowel cancer from his diagnosis in late 2018. Stephen’s diagnosis was a massive shock to my family. His death conti...

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Lisa Camden

The Yorkshire Clinic

Gall stone removal
General Surgery

Lisa has been aware of the fact that she had gall stones following an ultrasound scan approx. 7-8 years ago. For the last 12 months, Lisa had 3 or 4 attacks of gall bladder symptoms where the pain wa...

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Jim Hughes

Duchy Hospital

Hip Replacement
Orthopaedics

I had a full hip replacement on the right side by Ramsay Duchy (Truro). I looked on Ramsay’s website to see my options, and then went for a consultation. I talked to them about my payment optio...

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Peter Elkins

Ashtead Hospital

Lumbar Decompression
Orthopaedics

I had a lumbar decompression at Ramsay Ashtead. Due to time restraint, and being in pain, I needed to get in for treatment as soon as possible...

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Use your private medical insurance to fund your treatment through our simple referral process.

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Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Very good hospital., Doctors and staff of your hospital are doing very good service, especially on 25/04/2024 you performed a very good and successful surgery for me. I wish you success🙏

    star rating

    Winfield Hospital

    Friday, 26 April 2024
  • star rating

    Renacres Hospital

    Thursday, 25 April 2024
  • This is Gordon Thompson ( using my partners email mail ) , I visited the hospital to have a growth removed from my nose by Mr K Erdinger which was expertly performed. I found that Mr Erdinger was so professional and one of the nicest man I have met , thank you

    star rating

    Tees Valley Hospital

    Thursday, 25 April 2024
  • Outstanding treatment from the very first out patient appointment. All the staff are so friendly & welcoming - they make you feel relaxed & very comfortable. Food was very good & there was an impressive selection. The room was very spacious, well appointed & the whole place was spotlessly clean.

    star rating

    North Downs Hospital

    Thursday, 25 April 2024
  • The staff were brilliant they looked after me very well but the overall cleanliness of my room that I stayed in unfortunately wasn’t the cleanest of rooms. we did make the ward manager aware of this so hopefully going forward there will be an improvement

    star rating

    Oaklands Hospital

    Thursday, 25 April 2024
  • Generally clean & staff are polite, friendly & professionals

    star rating

    Oaklands Hospital

    Thursday, 25 April 2024
  • Not enough of the hospital seen or experienced to warrant a response here, but from the little I did see, it was excellent.

    star rating

    Oaklands Hospital

    Thursday, 25 April 2024
  • Nice and relaxed. Very very clean Room lovely Attentive Very pleasant place to stay as regards hospital

    star rating

    Stourside Hospital

    Thursday, 25 April 2024
  • Just had my gall bladder removed. Was seen and had surgery in just over a week and half ! Totally lovely kind staff from porters to consultants . Mr Lorenzi was a delight and I’m recovering well .

    star rating

    Springfield Hospital

    Thursday, 25 April 2024
  • Very pleasant experience.

    star rating

    Renacres Hospital

    Wednesday, 24 April 2024
  • The hospital was clean and comfortable. I had my own space and was provided with everything I needed

    star rating

    North Downs Hospital

    Wednesday, 24 April 2024
  • Very good.

    star rating

    Rivers Hospital

    Wednesday, 24 April 2024
  • Brilliant staff super helpful. Car parking really good as well.

    star rating

    Ashtead Hospital

    Wednesday, 24 April 2024
  • I had a plastic surgery procedure done at the rivers hospital on the 9th April 2024 under Fatah Ahmed . My experience has been nothing but amazing from the start of my journey until now From my consultation with the consultant that I cannot rate enough to seeing the plastic nursing team Linda and Tash, whose on going support even out of hours. To Lyn in phlebotomy, to the lovely staff who looked after me in theatre, then Louise in recovery. To all the nursing staff on orchard ward, who could not do enough for me, they made sure I was comfortable and didn’t need anything. From Sarah and Jackie my night time nurses to Jackie, Annette and Kiki during the day time. The food was fantastic, along with the lovely catering staff. Overall my whole experience of being a patient in the rivers hospital has been second to none. Everybody I came in contact with was lovely and helped make my experience so much easier.

    star rating
    Rivers Hospital Wednesday, 24 April 2024
  • Having visited Rivers Hospital on many occasions the staff always give a very calming welcome

    star rating

    Rivers Hospital

    Wednesday, 24 April 2024
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