Patient Stories

Hear from our patients speaking about their experience with Ramsay Health Care UK.

Tricia

Duchy Hospital

Spinal Surgery

Orthopaedics

Before surgery I could not walk more than five to ten minutes without experiencing severe pain, I was in constant pain in my lower back and left buttock and leg. Sleeping was difficult and li...

Helen

The Yorkshire Clinic

Pain Management

For many years, I lived with pain that affected every part of my life. My head, neck and body pain gradually became something I had to manage every day, and after years...

Sam Gleeson celebrating at the finish line with a finisher's medal

Sam Wood

Winfield Hospital

Physiotherapy Services

After months of physio, patience and plenty of ups and downs, I completed my first parkrun since last August. It wasn’t my quickest run, but getting round pain-free was a huge milestone.

Wayne Page

Fitzwilliam Hospital

Knee Replacement

Orthopaedics

I underwent a total knee replacement, and at the time, I honestly didn’t know what the future would look like...

Glen Robinson

The Cherwell Hospital

Shoulder Surgery

Orthopaedics

What led me to shoulder surgery was a pain I had for probably 8 years, it progressively got worse and I thought I'm a middle aged bloke with 20 years of excersise ahead of me I better get it sorted...

watch video

Lois Richardson

Clifton Park Hospital

ACL Reconstruction Surgery

Orthopaedics

I was out running with a friend, I slipped sideways on wet ground and I felt a pop and I thought something wasn't quite right, I had an MRI scan which revealed I had torn my ACL...

watch video

Rob Rea

Berkshire Independent

Aquablation Therapy

Urology

I started to suffer with an enlarged prostate back in 2015/16, self managed it for a long time, too long...

Watch video

Samantha

Duchy Hospital

Total Hip Replacement

Orthopaedics

I couldn't sleep properly because the pain was so bad, when you see your skills reducing it's very frightening. My names' Saman...

Watch video

Patient Feedback

Hear from our patients talk about their recent experience with us

Really friendly and efficient hospital especially for a full hip replacement.. everyone is first class .. highly recommend

Google review
Fulwood Hospital - Wednesday, 9 September 2026
I recently had a PKR here and what can I say! The rooms are lovely, ALL the staff are lovely, professional, caring and there if you have a wobble, which i did. Everything was great. From the moment I arrived in the morning until I left the following day, nothing was too much trouble. What a place! There is no way I could thank them enough for what they did, how they were and for being there. Thank you West Midlands Hospital you really are a credit to the health services.

Google review
West Midlands Hospital - Wednesday, 9 September 2026
Absolutely excellent hospital couldn't recommend them enough the care I received was way above and beyond all the staff from reception nurses and consultants were absolutely brilliant

Google review
Fulwood Hospital - Wednesday, 9 September 2026
I recently had surgery with Mr Chan at Woodthorpe Hospital, two weeks ago today, and I can honestly say that he has been amazing from my very first appointment, through to surgery and now at my two-week post-operative check. From the beginning, I felt genuinely listened to and made to feel seen. Mr Chan took the time to listen to my concerns, explain everything clearly and involve me in decisions about my care. I was also offered choices regarding my anaesthetic, which made me feel reassured and that my preferences were genuinely valued. The care I received throughout the whole process has been excellent, and I couldn’t be happier with how everything has gone so far. Mr Chan has been professional, approachable and caring, and I would have no hesitation in recommending him to anyone considering surgery. Woodthorpe Hospital itself is a lovely, clean and well-maintained hospital. There is good parking, and all of the staff I encountered were incredibly friendly, helpful and welcoming. I am also due to have another surgery with Mr Chan later this year, which I’m actually very reassured about given how positive my experience has been so far. I wouldn’t hesitate to put my trust in him again. A huge thank you to Mr Chan and the whole team at Woodthorpe Hospital for making what could have been a daunting experience feel so positive and reassuring.

Google review
Woodthorpe Hospital - Wednesday, 9 September 2026
Great experience and really happy with the results. Booking the appointment was simple and there was good communication. The procedure was straightforward and everyone was very reassuring and provided me with lots of information.

Google review
Exeter Medical - Wednesday, 9 September 2026
All of the hospital staff were friendly, the process was quick and efficient. A special thankyou to Mr Butt and Mark who were very informative, kind and made me feel at ease.

Google review
Stourside Hospital - Wednesday, 9 September 2026
I recently had varicose vein surgery at Rivers Hospital and I honestly couldn’t have asked for a better experience. From the moment I arrived, I was made to feel welcome, comfortable and well looked after. The hospital itself is lovely – clean, calm and very well organised, which immediately helped put me at ease. I would especially like to thank my nurse, Annette Matthews, who was absolutely wonderful throughout my stay. She was professional, polite, friendly and incredibly caring. She was more like a guardian angel than just my nurse. Her kindness and reassuring manner made such a difference to my experience. After the procedure, she took the time to show me and explain everything I needed to know about my aftercare, including my dressings and compression stockings, so I knew exactly what I needed to do once I got home. A huge thank you also to my consultant, Mr Jonathan Refson, for his professionalism and excellent care. He took the time to explain the procedure, what to expect and how everything would be carried out, and I never felt rushed when speaking to him. Both he and my anaesthetist came to see me in my room before the operation, talked me through everything and gave me the opportunity to ask any questions. Mr Refson also came to see me afterwards to explain how the procedure had gone and what would happen next. I really appreciated that personal approach and the time he took with me both before and after the surgery. The whole experience, from admission through to discharge, was handled with such professionalism. Having surgery naturally makes you a little apprehensive, but everyone I met at Rivers made the day so much easier and more comfortable than I had expected. It has now been seven days since my operation and I’m really pleased with how my recovery is going so far, no bruising, no swelling and no pain. I couldn’t have hoped for a better start to my recovery. I am extremely grateful to Annette, Mr Refson, my anaesthetist and the entire team who looked after me. Thank you all for taking such good care of me. I wouldn’t hesitate to recommend Rivers Hospital.

Google review
Rivers Hospital - Wednesday, 9 September 2026
Made to feel seen. Consultant listened and offered choices and explained each one. Nice clean hospital. Good parking and really decent staff.

Google review
Woodthorpe Hospital - Tuesday, 8 September 2026
fantastic service and such lovely staff. explained everything they were doing. Food was delicious lovely and fresh. Big thank you x

Facebook review
North Downs Hospital - Tuesday, 8 September 2026
Had a finger amputation 2 weeks ago and I couldn't praise the staff enough I was looked after amazing 5 ***** thank you for making my experience more comfortable to deal with

Google review
Tees Valley Hospital - Tuesday, 8 September 2026
Just want to thank everyone involved at Woodlands Hospital whilst undergoing shoulder surgery. Everyone I encountered was friendly, polite and the treatment/ care was 10 out of ten. My pain after surgery has been minimal and in no doubt is due to the skills and aftercare of the whole team at Woodlands. Apologies I did not catch everyone’s names but special mention to Physio Amrik and all the nurses in the Shoulder surgery department for making the experience as worry free as possible. I would highly recommend anyone considering any type of shoulder surgery to not hesitate with opting for Woodlands. Thanks again Demos

Google review
Woodland Hospital - Tuesday, 8 September 2026
Excellent facility

Doctify review
Euxton Hall Hospital - Tuesday, 8 September 2026
Excellent hospital, caring staff, well looked after during my operation and inpatient stay.

Doctify review
Fitzwilliam Hospital - Tuesday, 8 September 2026
My first time at Fullwood and the experience was really good. The only negative was slightly out of their hands when a bad crash on the M6 meant I was stuck in traffic. I called 20 times or more but could not get through to anyone, to ask if me being 30mins late would be an issue - I’d been in the car for nearly 2.5hrs when I arrived to be told the radiologist had already left. Apart from that, overall a very good experience, thank you.

Doctify review
Fulwood Hospital - Tuesday, 8 September 2026
Excellent care.

Doctify review
Mount Stuart Hospital - Tuesday, 8 September 2026

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud

Specialties

Treatments

Tests & Scans

North

East

South

West

Midlands

Your Care

Clinical Information

Funding Treatment

Patient Stories

Life changing stories from our patients.

Patient Stories

Tricia

Duchy Hospital

Spinal Surgery

Orthopaedics

Helen

The Yorkshire Clinic

Pain Management

Sam Wood

Winfield Hospital

Physiotherapy Services

Wayne Page

Fitzwilliam Hospital

Knee Replacement

Orthopaedics

Glen Robinson

The Cherwell Hospital

Shoulder Surgery

Orthopaedics

Lois Richardson

Clifton Park Hospital

ACL Reconstruction Surgery

Orthopaedics

Rob Rea

Berkshire Independent

Aquablation Therapy

Urology

Samantha

Duchy Hospital

Total Hip Replacement

Orthopaedics

Katie Bailey

Woodland Hospital

Weight Loss Surgery

Sleeve Gastrectomy

Phil Chatfield

Oaklands Hospital

Weight Loss Surgery

Sleeve Gastrectomy

Heather Rawlings

Woodland Hospital

Weight Loss Surgery

Sleeve Gastrectomy

Christopher Day

The Cherwell Hospital

Knee Replacement

Orthopaedics

Woodthorpe Hospital

Aquablation Therapy

Urology

Roger Monk

Ashtead Hospital

Aquablation Therapy

Urology

Judith Massam

Clifton Park Hospital

Robotic Knee Replacement

Orthopaedics

Patrice Choat

Ashtead Hospital

Physiotherapy

Martin Box

The Yorkshire Clinic

Aquablation Therapy

Urology

Diane Woodman

The Yorkshire Clinic