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Patient Stories

Hear from our patients speaking about their experience with Ramsay Health Care UK.

Rebecca Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Dr Kunasingam explained to us the whole procedure around the keyhole surgery, and I felt it was the right surgery for me. The down time after the operation was so short that I could carry on with my j...

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Carol Damus

Rivers Hospital

Total Knee Replacement
Orthopaedics

I had a total knee replacement at Rivers Hospital, but the last 2.5 years were very painful. The knee would go out of alignment and the lower limb was going up further towards the left, so there was a...

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Heath Samples

Clifton Park Hospital

Hip replacement
Orthopaedics

Five years ago, 50 year old Heath Samples from Scarborough, North Yorkshire was told that he would need hip surgery. Worried that surgery and recovery time would affect his active lifestyle and work, ...

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William

Duchy Hospital

Knee Replacement
Orthopaedics

As a busy individual, business owner who loves to spend time outdoors when possible, severe knee pain was holding me back as it was badly affecting my mobility. As a longstanding patient of Duchy Hosp...

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Nancy Edwards

The Yorkshire Clinic

Knee Replacement
Orthopaedics

I have suffered with osteoarthritis in my knees for over 10 years; originally starting with an episode of rheumatoid arthritis which burnt itself out but left me with osteoarthritis in several joints....

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Marcus Brown

Rivers Hospital

ACL Reconstruction
Orthopaedics

I had an ACL Reconstruction at Rivers Hospital, did try physiotherapy first as I originally did the injury two years ago. I just didn't have the strength anymore, my knee started locking out when runn...

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Steve Harris

The Yorkshire Clinic

Gastroscopy and Colonoscopy
Endoscopy

I came in for an endoscopy: both a gastroscopy and colonoscopy after an urgent referral from my GP and I met with Mr Griffiths. I was admitted several months ago, right in the middle of Covid lockdown...

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Debora Lea Wright

Woodland Hospital

Spinal Surgery
Orthopaedics

Debora Lea Wright has been receiving treatment from Orthopaedic Surgeon Mr Shukla, Spine Surgeon Mr Amit and from the Woodland Physiotherapy department. The Woodland team are helping Debora to return...

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Matthew

Springfield Hospital

Gastric Sleeve
Weight Loss Surgery

I had a gastric sleeve through Ramsay Health Care. I couldn't continue the way I was going, I was 28 Stone at 23 years old, and it’s not the best way to be especially at such a young age. The informa...

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Jessica Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Although the feet don't look nice, it's more than that, they’re incredibly painful. So being able to actually have this operation and have it corrected is amazing. Just before the surgery, we had a qu...

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Dale Town

The Yorkshire Clinic

Colonoscopy
Endoscopy

In November 2019 my younger brother Stephen passed away. He had bravely battled with bowel cancer from his diagnosis in late 2018. Stephen’s diagnosis was a massive shock to my family. His death conti...

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Lisa Camden

The Yorkshire Clinic

Gall stone removal
General Surgery

Lisa has been aware of the fact that she had gall stones following an ultrasound scan approx. 7-8 years ago. For the last 12 months, Lisa had 3 or 4 attacks of gall bladder symptoms where the pain wa...

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Jim Hughes

Duchy Hospital

Hip Replacement
Orthopaedics

I had a full hip replacement on the right side by Ramsay Duchy (Truro). I looked on Ramsay’s website to see my options, and then went for a consultation. I talked to them about my payment optio...

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Peter Elkins

Ashtead Hospital

Lumbar Decompression
Orthopaedics

I had a lumbar decompression at Ramsay Ashtead. Due to time restraint, and being in pain, I needed to get in for treatment as soon as possible...

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Private Medical Insurance

Use your private medical insurance to fund your treatment through our simple referral process.

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Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Amazing customer service, great service all around.

    star rating

    Oaklands Hospital

    Monday, 15 April 2024
  • It was a very positive experience for me at New Hall. I have no complaints at all. The staff were friendly and informative. The hospital was clean and seemed well run.

    star rating

    New Hall Hospital

    Sunday, 14 April 2024
  • Efficient, professional, polite and very clean

    star rating

    Woodland Hospital

    Sunday, 14 April 2024
  • Fantastic, the whole hospital was so clean and modern.

    star rating

    Tees Valley Hospital

    Saturday, 13 April 2024
  • One month ago, I went to the oral surgery centre and had a following appointment for having my teeth removal due to my teeth had rotten. And I appreciate that dentist had gave the clear instruction and made me feel ready for teeth removal surgery after partly anaesthetise my teeth to ensure I did not feel pain of my teeth. I The waiting time was not long and the staff were polite and patient. So therefore, I would highly recommend this oral Centre by resolving teeth issue if I occurred anothe teeth pain in the future but hopefully not getting pain again as I keep remind myself that I need to have my teeth clean regularly. Overall, the service were excellent.

    star rating

    The Westbourne Centre

    Saturday, 13 April 2024
  • Every member of staff who attended to me were very kind and professional and helpful. I now have a new hip and cant commend it highly enough. Thank you all.

    star rating

    Tees Valley Hospital

    Saturday, 13 April 2024
  • star rating

    Springfield Hospital

    Saturday, 13 April 2024
  • The experience was amazing at Fitzwilliam hospital, clean and well organised.

    star rating

    Fitzwilliam Hospital

    Saturday, 13 April 2024
  • My stay at the Fitzwilliam Hospital was very good

    star rating

    Fitzwilliam Hospital

    Saturday, 13 April 2024
  • Reception ,nurses all very kind and polite - nothing us too mych

    star rating

    Oaks Hospital

    Saturday, 13 April 2024
  • Very professional.

    star rating

    Cobalt Hospital

    Saturday, 13 April 2024
  • star rating

    Oaklands Hospital

    Friday, 12 April 2024
  • I had a enchondroma removal on my finger, the whole process from start to finish has been brilliant, all secretary's have been amazing, all the ward /nurses/surgical staff absolutely amazing, I was so anxious prior to the surgery but the staff were so understanding and put me at ease made me feel conformable, my consultant Mr Murray and the Anaesthesiologist were amazing talked me through everything just before procedure put my mind at ease felt safe and in good hands which is a big thing for me as I suffer with anxiety, can't thank everyone enough, I'm now at home making a full and brilliant recovery, all my district nurse appointments are in place and have a great after care plan in place, I will 100% be coming back to the oaklands for future treatment, the rooms on the ward are amazing, so clean and cozy, big thank you to everyone at oaklands 😊

    star rating
    Oaklands Hospital Friday, 12 April 2024
  • Excellent hospital with friendly and helpful staff

    star rating

    Ashtead Hospital

    Friday, 12 April 2024
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