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Patient Stories

Hear from our patients speaking about their experience with Ramsay Health Care UK.

Roger Monk

Ashtead Hospital

Aquablation Therapy
Urology

During the previous six months I found that my energy level was reducing. I like to swim and cycle to keep fit and found I was becoming slower at both...

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Rob Rea

Berkshire Independent

Aquablation Therapy
Urology

I started to suffer with an enlarged prostate back in 2015/16, self managed it for a long time, too long...

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Martin Box

The Yorkshire Clinic

Aquablation Therapy
Urology

In May 2023, I developed a bladder infection after returning from an eight-hour flight and was advised this was likely due...

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Judith Massam

Judith Massam

Clifton Park Hospital

Robotic Knee Replacement
Orthopaedics

We spoke to Judith Massam, who at 80-years old underwent a to Total Knee Replacement with her Consultant Orthopaedic Surgeon, Mr Ed Britton...

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Diane Woodman

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

I was referred to the Yorkshire Clinic in Bingley, West Yorkshire, where I met Mr. Leggeter, my consultant. He quickly diagnosed me with severe osteoarthritis in both...

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Neil Holdsworth

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

As an active individual with a passion for adventure sports like climbing, mountaineering, scuba diving, and distance walking I never imagi...

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Trafford Gordon with background

Trafford Gordon

Pinehill Hospital

Hip Replacement
Orthopaedics

As an active young individual, aged 34 in full time employment, struggling to make it past lunch time without suffering in pain...

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Brian patient story listing

Brian Laban

The Yorkshire Clinic

Robotic Knee Replacement
Orthopaedics

Hear from Brian Laban talk about his experience following his robotic knee replacement surgery at The Yorkshire Clinic in Bingley, part of Ramsay Health Care...

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rebecca-patient-story-listing

Rebecca Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Dr Kunasingam explained to us the whole procedure around the keyhole surgery, and I felt it was the right surgery for me. The down time after the operation was so short that I could carry on with my j...

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carol-patient-story-listing

Carol Damus

Rivers Hospital

Total Knee Replacement
Orthopaedics

I had a total knee replacement at Rivers Hospital, but the last 2.5 years were very painful. The knee would go out of alignment and the lower limb was going up further towards the left, so there was a...

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heath-samples-patient-story-listing

Heath Samples

Clifton Park Hospital

Hip replacement
Orthopaedics

Five years ago, 50 year old Heath Samples from Scarborough, North Yorkshire was told that he would need hip surgery. Worried that surgery and recovery time would affect his active lifestyle and work, ...

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william-patient-story-listing

William

Duchy Hospital

Knee Replacement
Orthopaedics

As a busy individual, business owner who loves to spend time outdoors when possible, severe knee pain was holding me back as it was badly affecting my mobility. As a longstanding patient of Duchy Hosp...

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nancy-edwards

Nancy Edwards

The Yorkshire Clinic

Knee Replacement
Orthopaedics

I have suffered with osteoarthritis in my knees for over 10 years; originally starting with an episode of rheumatoid arthritis which burnt itself out but left me with osteoarthritis in several joints....

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marcus-brown

Marcus Brown

Rivers Hospital

ACL Reconstruction
Orthopaedics

I had an ACL Reconstruction at Rivers Hospital, did try physiotherapy first as I originally did the injury two years ago. I just didn't have the strength anymore, my knee started locking out when runn...

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steve-harris

Steve Harris

The Yorkshire Clinic

Gastroscopy and Colonoscopy
Endoscopy

I came in for an endoscopy: both a gastroscopy and colonoscopy after an urgent referral from my GP and I met with Mr Griffiths. I was admitted several months ago, right in the middle of Covid lockdown...

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debora-lea-wright

Debora Lea Wright

Woodland Hospital

Spinal Surgery
Orthopaedics

Debora Lea Wright has been receiving treatment from Orthopaedic Surgeon Mr Shukla, Spine Surgeon Mr Amit and from the Woodland Physiotherapy department. The Woodland team are helping Debora to return...

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matthew

Matthew

Springfield Hospital

Gastric Sleeve
Weight Loss Surgery

I had a gastric sleeve through Ramsay Health Care. I couldn't continue the way I was going, I was 28 Stone at 23 years old, and it’s not the best way to be especially at such a young age. The informa...

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jessica-dempster

Jessica Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Although the feet don't look nice, it's more than that, they’re incredibly painful. So being able to actually have this operation and have it corrected is amazing. Just before the surgery, we had a qu...

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dale-town

Dale Town

The Yorkshire Clinic

Colonoscopy
Endoscopy

In November 2019 my younger brother Stephen passed away. He had bravely battled with bowel cancer from his diagnosis in late 2018. Stephen’s diagnosis was a massive shock to my family. His death conti...

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lisa-camden

Lisa Camden

The Yorkshire Clinic

Gall stone removal
General Surgery

Lisa has been aware of the fact that she had gall stones following an ultrasound scan approx. 7-8 years ago. For the last 12 months, Lisa had 3 or 4 attacks of gall bladder symptoms where the pain wa...

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Shutterstock_1247868448 (1)

Jim Hughes

Duchy Hospital

Hip Replacement
Orthopaedics

I had a full hip replacement on the right side by Ramsay Duchy (Truro). I looked on Ramsay’s website to see my options, and then went for a consultation. I talked to them about my payment optio...

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Trafford Gordon

Peter Elkins

Ashtead Hospital

Lumbar Decompression
Orthopaedics

I had a lumbar decompression at Ramsay Ashtead. Due to time restraint, and being in pain, I needed to get in for treatment as soon as possible...

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Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • star rating

    Rivers Hospital

    Saturday, 14 December 2024
  • My surgeons "Mr Sanker" and "Mr Vangankar" were exceptionally professional and friendly throughout the whole process, I can't begin to thank the truly wonderful nursing staff enough each and every one of them, the pre discharge pharmacist "John" was again very professional and took the time to make sure I was talking the correct meds for me home. Thank you all.

    star rating

    Woodland Hospital

    Friday, 13 December 2024
  • This was my first experience of private healthcare and wow, the whole experience was so much less stressful. I had a Septoplasty and was looked after and treated impeccably by every member of staff I encountered. Thank you. I really appreciate it.

    star rating

    Springfield Hospital

    Friday, 13 December 2024
  • I have visited here on a number of occasions and have always been seen promptly

    star rating

    Tees Valley Hospital

    Friday, 13 December 2024
  • I've had cataract surgery on both my eyes here and the service was amazing. I was seen quickly and well looked after at every stage. I was referred through the NHS but don't think I could have been looked after any better going private.

    star rating

    Woodthorpe Hospital

    Friday, 13 December 2024
  • Very pleasant, easy to park and comfortable seating in waiting area.

    star rating

    Stourside Hospital

    Friday, 13 December 2024
  • Can't fault this hospital i was treated like i was in a 5 star hotel the place was immaculate 1st class

    star rating

    Oaks Hospital

    Thursday, 12 December 2024
  • I want to extend my heartfelt thanks to everyone at Woodlands Hospital for the exceptional care I received. From start to finish, the staff were fantastic. Mr. Alrawi provided excellent care, and I felt in very capable hands throughout my treatment. A special thank you to Paul Bond, the theatre staff member, who kept me calm and reassured during the procedure. Additionally, Anna, Stephenie, Helen, and Mackenna were all incredibly professional, friendly, and supportive. I truly appreciate the dedication and kindness of the entire team. Thank you for making my experience so positive.

    star rating

    Woodland Hospital

    Thursday, 12 December 2024
  • Would like to send my gratitude to the wonderful team who cared for me during my recent stay following my hip surgery, not limited to, but including: -Mr Singh - anesthetist - a real top guy, made me feel very comfortable. -Consultant Surgeon Mr Tai - went above and beyond to fulfill my requests, regardless of the complexity involved. A genuinely nice man and an excellent surgeon. -The beautiful ward clerk Jacqui, who booked me in, - The utterly gracious (and utterly gorgeous) Karen - (my secret fav.🩵), -Nusa, the endearing Brazilian senhora from theatre, who looked after me when I came around, - The physio's Liz and Sarah, -The charming catering girls (it wasnt just the food 🤭), - The beautiful, and incredibly sweet pharmacist Clare, - Nurses; Caroline, Helen, Ron, Jullette - 'the best a man can get', 'Shauna - from Guyana', lovely Hannah (bank / agency), the wonderfully amiable Kiwi - Vanessa, and last, but far from least, Jermaine - the absolute gentleman. I can honestly say these are some of the most cheerful, positive, professional, helpful and kind natured hospital staff I've ever had the pleasure of dealing with. Cannot recommend enough. There was also a lovely nurse who booked me in on the 9th. I'm unable recall her name, but remeber commenting on her stunning teeth, to which she replied she'd had invisilines done recently. So thanks to you also. The name Charlotte rings a bell, but that may have been another nurse..

    star rating
    Pinehill Hospital Thursday, 12 December 2024
  • 11/12/24 l been through with bunion surgery..I need to say the experience was fantastic.. never feld anything everything it was very smooth and professional.The staff waterfall so careing and helpful Amazing... The surgeon doctor.. fantastic mr.Rafai..not even took pain killers after the surgery.. The anesthesia Lady doctor... excellent..so smooth...!!! No site effects nothing... just like normal sleep....I will like to thank you all For this waterfall experience... the Doctors nurses and all the staff of Tees Valley Hospital Acklam....

    star rating

    Tees Valley Hospital

    Thursday, 12 December 2024
  • I needed fast access to a GP and Dr Maria Markides saw me the same day. From initial contact to the end of my appointment all the staff were helpful, informative and thorough, and all in a professional but friendly manner. The GP service at Renacres is a wonderful facility and I highly recommend it. I'd definitly use it again.

    star rating

    Renacres Hospital

    Thursday, 12 December 2024
  • Excellent facility

    star rating

    New Hall Hospital

    Thursday, 12 December 2024
  • overall - v welcoming, calm and efficient

    star rating

    Cobalt Hospital

    Thursday, 12 December 2024
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