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Patient Stories

Hear from our patients speaking about their experience with Ramsay Health Care UK.

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Rebecca Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Dr Kunasingam explained to us the whole procedure around the keyhole surgery, and I felt it was the right surgery for me. The down time after the operation was so short that I could carry on with my j...

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Carol Damus

Rivers Hospital

Total Knee Replacement
Orthopaedics

I had a total knee replacement at Rivers Hospital, but the last 2.5 years were very painful. The knee would go out of alignment and the lower limb was going up further towards the left, so there was a...

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Heath Samples

Clifton Park Hospital

Hip replacement
Orthopaedics

Five years ago, 50 year old Heath Samples from Scarborough, North Yorkshire was told that he would need hip surgery. Worried that surgery and recovery time would affect his active lifestyle and work, ...

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William

Duchy Hospital

Knee Replacement
Orthopaedics

As a busy individual, business owner who loves to spend time outdoors when possible, severe knee pain was holding me back as it was badly affecting my mobility. As a longstanding patient of Duchy Hosp...

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nancy-edwards

Nancy Edwards

The Yorkshire Clinic

Knee Replacement
Orthopaedics

I have suffered with osteoarthritis in my knees for over 10 years; originally starting with an episode of rheumatoid arthritis which burnt itself out but left me with osteoarthritis in several joints....

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marcus-brown

Marcus Brown

Rivers Hospital

ACL Reconstruction
Orthopaedics

I had an ACL Reconstruction at Rivers Hospital, did try physiotherapy first as I originally did the injury two years ago. I just didn't have the strength anymore, my knee started locking out when runn...

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steve-harris

Steve Harris

The Yorkshire Clinic

Gastroscopy and Colonoscopy
Endoscopy

I came in for an endoscopy: both a gastroscopy and colonoscopy after an urgent referral from my GP and I met with Mr Griffiths. I was admitted several months ago, right in the middle of Covid lockdown...

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Debora Lea Wright

Woodland Hospital

Spinal Surgery
Orthopaedics

Debora Lea Wright has been receiving treatment from Orthopaedic Surgeon Mr Shukla, Spine Surgeon Mr Amit and from the Woodland Physiotherapy department. The Woodland team are helping Debora to return...

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matthew

Matthew

Springfield Hospital

Gastric Sleeve
Weight Loss Surgery

I had a gastric sleeve through Ramsay Health Care. I couldn't continue the way I was going, I was 28 Stone at 23 years old, and it’s not the best way to be especially at such a young age. The informa...

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jessica-dempster

Jessica Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Although the feet don't look nice, it's more than that, they’re incredibly painful. So being able to actually have this operation and have it corrected is amazing. Just before the surgery, we had a qu...

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dale-town

Dale Town

The Yorkshire Clinic

Colonoscopy
Endoscopy

In November 2019 my younger brother Stephen passed away. He had bravely battled with bowel cancer from his diagnosis in late 2018. Stephen’s diagnosis was a massive shock to my family. His death conti...

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lisa-camden

Lisa Camden

The Yorkshire Clinic

Gall stone removal
General Surgery

Lisa has been aware of the fact that she had gall stones following an ultrasound scan approx. 7-8 years ago. For the last 12 months, Lisa had 3 or 4 attacks of gall bladder symptoms where the pain wa...

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Jim Hughes

Duchy Hospital

Hip Replacement
Orthopaedics

I had a full hip replacement on the right side by Ramsay Duchy (Truro). I looked on Ramsay’s website to see my options, and then went for a consultation. I talked to them about my payment optio...

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Patient Stories

Peter Elkins

Ashtead Hospital

Lumbar Decompression
Orthopaedics

I had a lumbar decompression at Ramsay Ashtead. Due to time restraint, and being in pain, I needed to get in for treatment as soon as possible...

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Trafford Gordon

Pinehill Hospital

Hip Replacement
Orthopaedics

As an active young individual, aged 34 in full time employment, struggling to make it past lunch time without suffering in pain...

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Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • The process was all very clear and efficient

    star rating

    Rowley Hospital

    Wednesday, 12 June 2024
  • Very helpful staff

    star rating

    Rowley Hospital

    Wednesday, 12 June 2024
  • Always friendly. Keep to a time schedule. Easily contactable Good all round

    star rating

    Rowley Hospital

    Wednesday, 12 June 2024
  • I had a Tonsillectomy Surgery today morning. The Surgeons were absolutely amazing. Spoke me through absolutely everything, reassured me, asked me what my worries were and spoke them through with me, supported me amazingly. Nurses and doctors on the ‘surgical assessment and treatment unit’ looked after me so well, held my hand whilst I told them my worries etc and kept my spirits high. I didn’t feel alone at all and felt so well looked after I had nothing to be afraid of. And I met a staff in the ward his name was ‘Raymond Adulley‘(Healthcare assistant) , He was super amazing. He is like a charging station. Whenever we see him, He will pour Positive energy to us. That kind of man he was. Very happy about the service. Thank you so much.

    star rating

    Springfield Hospital

    Wednesday, 12 June 2024
  • Excellent

    star rating

    Euxton Hall Hospital

    Wednesday, 12 June 2024
  • Receptionist lacked confidence. Questionnaire surprising and somewhat inappropriate. Radiographer somewhat lacking in social skills

    star rating

    Rowley Hospital

    Wednesday, 12 June 2024
  • After a minor skiing accident, I suffered greatly with bending and manoeuvring my right knee. My Consultant and surgeon is Chris Rees who performed a small procedure today to hopefully eliminate this issue. The administration process has been seamless and the care provided by staff is fabulous, special mention to “Raymond” who was just brilliant - thank you

    star rating

    Springfield Hospital

    Wednesday, 12 June 2024
  • I came in to Mount Stewart back in February for a breast reduction and I have to say my experience couldn’t have been any better! My surgeon was Mike Green who had been recommended to me many times by family friends who worked with him at Torbay hospital. He was absolutely incredible in every possible way. I was nervous about the surgery, but Mr Green was extremely caring and took his time to truly understand exactly what it was I wanted to achieve. He then delivered exactly what it was we had discussed in the consultations and I couldn’t be any happier with the result. He was very realistic so I knew what to expect with the outcome but has created a brilliant end result. The Mount Stuart team were also very caring and looked after me extremely well both before my surgery, but also afterwards with all my post surgery care. I would also like to put in a special note for the kitchen staff. I have an eating disorder and eat only a small variety of foods yet they made sure to prepare me a specific meal which I would enjoy after my surgery, even though the kitchen would have been closed by that point. A truly brilliant hospital with a fanatics surgeon !!

    star rating
    Mount Stuart Hospital Wednesday, 12 June 2024
  • Very impressed, staff very friendly, professional and patient focused. This is the 4th procedure I have had at Rowley Hall and every one has gone well. I would definitely recommend Rowley Hall to my family and friends

    star rating

    Rowley Hospital

    Wednesday, 12 June 2024
  • The staff were very friendly and helpful. The food wasn't the best

    star rating

    Rowley Hospital

    Wednesday, 12 June 2024
  • I have nothing but praise for the care & attention I received from Rowley Hall Hospital.

    star rating

    Rowley Hospital

    Wednesday, 12 June 2024
  • Very pleasing experience throught....

    star rating

    Euxton Hall Hospital

    Wednesday, 12 June 2024
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