Patient Stories

Life changing stories from our patients.

Patient Stories

Hear from our patients speaking about their experience with Ramsay Health Care UK.

Glen Robinson

The Cherwell Hospital

Shoulder Surgery
Orthopaedics

What led me to shoulder surgery was a pain I had for probably 8 years, it progressively got worse and I thought I'm a middle aged bloke with 20 years of excersise ahead of me I better get it sorted...

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Lois Richardson

Clifton Park Hospital

ACL Reconstruction Surgery
Orthopaedics

I was out running with a friend, I slipped sideways on wet ground and I felt a pop and I thought something wasn't quite right, I had an MRI scan which revealed I had torn my ACL...

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Rob Rea

Berkshire Independent

Aquablation Therapy
Urology

I started to suffer with an enlarged prostate back in 2015/16, self managed it for a long time, too long...

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Samantha

Duchy Hospital

Total Hip Replacement
Orthopaedics

I couldn't sleep properly because the pain was so bad, when you see your skills reducing it's very frightening. My names' Saman...

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katie bailey

Katie Bailey

Woodland Hospital

Weight Loss Surgery
Sleeve Gastrectomy

My name is Katie Bailey, and I want to share my journey of undergoing a sleeve gastrectomy...

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Phil Chatfield

Oaklands Hospital

Weight Loss Surgery
Sleeve Gastrectomy

This is my story of how sleeve gastrectomy at Oaklands Hospital transformed my life. From my initial res...

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Heather Rawlings

Woodland Hospital

Weight Loss Surgery
Sleeve Gastrectomy

My Gastric Sleeve Surgery at Woodland Hospital was a life-changing experience for me. This is why..

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Christopher Day

The Cherwell Hospital

Knee Replacement
Orthopaedics

I asked for a private appointment which I got the next day, I had the investigations and needed a knee replacement...

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Woodthorpe Hospital

Aquablation Therapy
Urology

I was going to the toilet all the time and never felt like I’d fully emptied my bladder. It was annoying at first, then it got worse—eventually, I ended up...

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Roger Monk

Ashtead Hospital

Aquablation Therapy
Urology

During the previous six months I found that my energy level was reducing. I like to swim and cycle to keep fit and found I was becoming slower at both...

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Judith Massam

Judith Massam

Clifton Park Hospital

Robotic Knee Replacement
Orthopaedics

We spoke to Judith Massam, who at 80-years old underwent a to Total Knee Replacement with her Consultant Orthopaedic Surgeon, Mr Ed Britton...

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Patrice Choat

Ashtead Hospital

Physiotherapy

Ashtead Hospital helped me reclaim my active lifestyle and achieve a personal milestone. From a life-altering injury to competing at the British Indoor Rowing Championships...

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Martin Box

The Yorkshire Clinic

Aquablation Therapy
Urology

In May 2023, I developed a bladder infection after returning from an eight-hour flight and was advised this was likely due...

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Diane Woodman

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

I was referred to the Yorkshire Clinic in Bingley, West Yorkshire, where I met Mr. Leggeter, my consultant. He quickly diagnosed me with severe osteoarthritis in both...

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Neil Holdsworth

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

As an active individual with a passion for adventure sports like climbing, mountaineering, scuba diving, and distance walking I never imagi...

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Trafford Gordon with background

Trafford Gordon

Pinehill Hospital

Hip Replacement
Orthopaedics

As an active young individual, aged 34 in full time employment, struggling to make it past lunch time without suffering in pain...

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Brian patient story listing

Brian Laban

The Yorkshire Clinic

Robotic Knee Replacement
Orthopaedics

Hear from Brian Laban talk about his experience following his robotic knee replacement surgery at The Yorkshire Clinic in Bingley, part of Ramsay Health Care...

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rebecca-patient-story-listing

Rebecca Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Dr Kunasingam explained to us the whole procedure around the keyhole surgery, and I felt it was the right surgery for me. The down time after the operation was so short that I could carry on with my j...

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carol-patient-story-listing

Carol Damus

Rivers Hospital

Total Knee Replacement
Orthopaedics

I had a total knee replacement at Rivers Hospital, but the last 2.5 years were very painful. The knee would go out of alignment and the lower limb was going up further towards the left, so there was a...

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heath-samples-patient-story-listing

Heath Samples

Clifton Park Hospital

Hip replacement
Orthopaedics

Five years ago, 50 year old Heath Samples from Scarborough, North Yorkshire was told that he would need hip surgery. Worried that surgery and recovery time would affect his active lifestyle and work, ...

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william-patient-story-listing

William

Duchy Hospital

Knee Replacement
Orthopaedics

As a busy individual, business owner who loves to spend time outdoors when possible, severe knee pain was holding me back as it was badly affecting my mobility. As a longstanding patient of Duchy Hosp...

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nancy-edwards

Nancy Edwards

The Yorkshire Clinic

Knee Replacement
Orthopaedics

I have suffered with osteoarthritis in my knees for over 10 years; originally starting with an episode of rheumatoid arthritis which burnt itself out but left me with osteoarthritis in several joints....

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marcus-brown

Marcus Brown

Rivers Hospital

ACL Reconstruction
Orthopaedics

I had an ACL Reconstruction at Rivers Hospital, did try physiotherapy first as I originally did the injury two years ago. I just didn't have the strength anymore, my knee started locking out when runn...

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steve-harris

Steve Harris

The Yorkshire Clinic

Gastroscopy and Colonoscopy
Endoscopy

I came in for an endoscopy: both a gastroscopy and colonoscopy after an urgent referral from my GP and I met with Mr Griffiths. I was admitted several months ago, right in the middle of Covid lockdown...

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debora-lea-wright

Debora Lea Wright

Woodland Hospital

Spinal Surgery
Orthopaedics

Debora Lea Wright has been receiving treatment from Orthopaedic Surgeon Mr Shukla, Spine Surgeon Mr Amit and from the Woodland Physiotherapy department. The Woodland team are helping Debora to return...

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matthew

Matthew

Springfield Hospital

Gastric Sleeve
Weight Loss Surgery

I had a gastric sleeve through Ramsay Health Care. I couldn't continue the way I was going, I was 28 Stone at 23 years old, and it’s not the best way to be especially at such a young age. The informa...

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lisa-camden

Lisa Camden

The Yorkshire Clinic

Gall stone removal
General Surgery

Lisa has been aware of the fact that she had gall stones following an ultrasound scan approx. 7-8 years ago. For the last 12 months, Lisa had 3 or 4 attacks of gall bladder symptoms where the pain wa...

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jessica-dempster

Jessica Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Although the feet don't look nice, it's more than that, they’re incredibly painful. So being able to actually have this operation and have it corrected is amazing. Just before the surgery, we had a qu...

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dale-town

Dale Town

The Yorkshire Clinic

Colonoscopy
Endoscopy

In November 2019 my younger brother Stephen passed away. He had bravely battled with bowel cancer from his diagnosis in late 2018. Stephen’s diagnosis was a massive shock to my family. His death conti...

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Shutterstock_1247868448 (1)

Jim Hughes

Duchy Hospital

Hip Replacement
Orthopaedics

I had a full hip replacement on the right side by Ramsay Duchy (Truro). I looked on Ramsay’s website to see my options, and then went for a consultation. I talked to them about my payment optio...

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Trafford Gordon

Peter Elkins

Ashtead Hospital

Lumbar Decompression
Orthopaedics

I had a lumbar decompression at Ramsay Ashtead. Due to time restraint, and being in pain, I needed to get in for treatment as soon as possible...

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Patient Feedback

Hear from our patients talk about their recent experience with us

  • Excellent care from reception nurses consultants theatre staff can’t fault it

    star rating
    Berkshire Independent Hospital - Thursday, 19 March 2026
  • Treated as day patient at Woodlands Hospital. Great team from start to finish. No problems on the day whatsoever. Also nice and clean and quiet.

    star rating
    Woodland Hospital - Thursday, 19 March 2026
  • Wonderful surgeon and operating staff. The nurses are very kind and make you feel very safe. The hospital is spotless and everyone is kind no matter what their position is. Would not hesitate in recommending Springfield. Thank you to all.

    star rating
    Springfield Hospital - Thursday, 19 March 2026
  • Sharon welcomes you with such a warm smile the moment you walk into the hospital it instantly lifts your mood. And Tripti, my physio, is just as wonderful; I genuinely look forward to every appointment. Finishing each session with a hot chocolate is the perfect touch. Thank you, ladies 💛

    star rating
    Woodthorpe Hospital - Thursday, 19 March 2026
  • Had a knee operation and from the get go all scans were offered with plenty of notice and I could pick and choose the days/times to work around my job. Everything was explained clearly and with a smile. Big shout out and respect to Catherine (physio) and nurse francesca whom on the day of operation gave me excellent advise and guidance.

    star rating
    Woodthorpe Hospital - Thursday, 19 March 2026
  • Incredible hospital with just the most professional, friendly staff I have ever come across. I cannot stress this enough; how all the staff are friendly not just to patients and visitors but towards each other - all working as a team. Refreshing to see and a pleasure to be amongst. Ramsey Health and Springfield Hospital have really impressed. A faultless experience and comfortable, reassuring overnight stay. THANK YOU

    star rating
    Springfield Hospital - Thursday, 19 March 2026
  • Excellent staff especially John from the pharmacy who was very caring and informative. Thank you for looking after me so well. The nurses and doctors are also very caring xx great food too

    star rating
    Woodland Hospital - Wednesday, 18 March 2026
  • Whilst I cannot say a bad word about the care from the staff at the hospital, there were a couple of small things that knocked my rating down to a 4. My surgery, like others, was major and there didn’t seem to be much noise consideration in the day. However, their general bed side, face to face care was really lovely and helpful. I would have liked my pain relief (just basic ibuprofen and paracetamol) to be have been better monitored and managed, I did feel quite bad requesting these a couple of times. The food service was carefully thought out to ensure super healthy and tasty options where available and again, all staff where so lovely. (And everything really was super tasty!) Before my stay - I had issues within the administration side of my care, it was a little bit of a mess around to ensure I had everything booked and confirmed - I do want to state that my operation was booked relatively last minute but there didn’t feel like much urgency until I personally called to ensure everything was in place - even down to how I had to pay for my services. Thankfully a certain member within the finance team went above and beyond to make sure I knew everything I needed to know, within her area and others. She heard my panic and sprung into action. Thank you so so much for this. Overall, everyone’s general patient care/customer service was really lovely!

    star rating
    Oaks Hospital - Wednesday, 18 March 2026
  • I have seen Dr Burden twice and he really helped me.He was very kind and caring and he really listened.

    star rating
    Glendon Wood Hospital - Wednesday, 18 March 2026
  • Very good.

    star rating
    New Hall Hospital - Wednesday, 18 March 2026
  • I am presently recovering from a full hip replacement and cannot praise this hospital enough. From my initial consultation up to my operation the staff have been nothing less than 5*. I was concerned I may have to pay because of the waiting time. But the consultant got me through very quickly. The staff before and after my op were kind and considerate and the food was amazing. I previously used the private hospital in harrogate but would now choose Yorkshire Clinic over anywhere, if I had choice. Thank you once again.

    star rating
    Yorkshire Clinic - Wednesday, 18 March 2026
  • Hospita is clean, staff were pleasant and polite

    star rating
    Oaks Hospital - Wednesday, 18 March 2026
  • I have no complaints

    star rating
    Springfield Hospital - Wednesday, 18 March 2026
  • Good hospital

    star rating
    Springfield Hospital - Wednesday, 18 March 2026
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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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