Patient Stories

Life changing stories from our patients.

Patient Stories

Hear from our patients speaking about their experience with Ramsay Health Care UK.

Glen Robinson

The Cherwell Hospital

Shoulder Surgery
Orthopaedics

What led me to shoulder surgery was a pain I had for probably 8 years, it progressively got worse and I thought I'm a middle aged bloke with 20 years of excersise ahead of me I better get it sorted...

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Lois Richardson

Clifton Park Hospital

ACL Reconstruction Surgery
Orthopaedics

I was out running with a friend, I slipped sideways on wet ground and I felt a pop and I thought something wasn't quite right, I had an MRI scan which revealed I had torn my ACL...

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Rob Rea

Berkshire Independent

Aquablation Therapy
Urology

I started to suffer with an enlarged prostate back in 2015/16, self managed it for a long time, too long...

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Samantha

Duchy Hospital

Total Hip Replacement
Orthopaedics

I couldn't sleep properly because the pain was so bad, when you see your skills reducing it's very frightening. My names' Saman...

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katie bailey

Katie Bailey

Woodland Hospital

Weight Loss Surgery
Sleeve Gastrectomy

My name is Katie Bailey, and I want to share my journey of undergoing a sleeve gastrectomy...

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Phil Chatfield

Oaklands Hospital

Weight Loss Surgery
Sleeve Gastrectomy

This is my story of how sleeve gastrectomy at Oaklands Hospital transformed my life. From my initial res...

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Heather Rawlings

Woodland Hospital

Weight Loss Surgery
Sleeve Gastrectomy

My Gastric Sleeve Surgery at Woodland Hospital was a life-changing experience for me. This is why..

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Christopher Day

The Cherwell Hospital

Knee Replacement
Orthopaedics

I asked for a private appointment which I got the next day, I had the investigations and needed a knee replacement...

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Woodthorpe Hospital

Aquablation Therapy
Urology

I was going to the toilet all the time and never felt like I’d fully emptied my bladder. It was annoying at first, then it got worse—eventually, I ended up...

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Roger Monk

Ashtead Hospital

Aquablation Therapy
Urology

During the previous six months I found that my energy level was reducing. I like to swim and cycle to keep fit and found I was becoming slower at both...

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Judith Massam

Judith Massam

Clifton Park Hospital

Robotic Knee Replacement
Orthopaedics

We spoke to Judith Massam, who at 80-years old underwent a to Total Knee Replacement with her Consultant Orthopaedic Surgeon, Mr Ed Britton...

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Patrice Choat

Ashtead Hospital

Physiotherapy

Ashtead Hospital helped me reclaim my active lifestyle and achieve a personal milestone. From a life-altering injury to competing at the British Indoor Rowing Championships...

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Martin Box

The Yorkshire Clinic

Aquablation Therapy
Urology

In May 2023, I developed a bladder infection after returning from an eight-hour flight and was advised this was likely due...

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Diane Woodman

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

I was referred to the Yorkshire Clinic in Bingley, West Yorkshire, where I met Mr. Leggeter, my consultant. He quickly diagnosed me with severe osteoarthritis in both...

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Neil Holdsworth

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

As an active individual with a passion for adventure sports like climbing, mountaineering, scuba diving, and distance walking I never imagi...

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Trafford Gordon with background

Trafford Gordon

Pinehill Hospital

Hip Replacement
Orthopaedics

As an active young individual, aged 34 in full time employment, struggling to make it past lunch time without suffering in pain...

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Brian patient story listing

Brian Laban

The Yorkshire Clinic

Robotic Knee Replacement
Orthopaedics

Hear from Brian Laban talk about his experience following his robotic knee replacement surgery at The Yorkshire Clinic in Bingley, part of Ramsay Health Care...

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rebecca-patient-story-listing

Rebecca Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Dr Kunasingam explained to us the whole procedure around the keyhole surgery, and I felt it was the right surgery for me. The down time after the operation was so short that I could carry on with my j...

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carol-patient-story-listing

Carol Damus

Rivers Hospital

Total Knee Replacement
Orthopaedics

I had a total knee replacement at Rivers Hospital, but the last 2.5 years were very painful. The knee would go out of alignment and the lower limb was going up further towards the left, so there was a...

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heath-samples-patient-story-listing

Heath Samples

Clifton Park Hospital

Hip replacement
Orthopaedics

Five years ago, 50 year old Heath Samples from Scarborough, North Yorkshire was told that he would need hip surgery. Worried that surgery and recovery time would affect his active lifestyle and work, ...

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william-patient-story-listing

William

Duchy Hospital

Knee Replacement
Orthopaedics

As a busy individual, business owner who loves to spend time outdoors when possible, severe knee pain was holding me back as it was badly affecting my mobility. As a longstanding patient of Duchy Hosp...

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nancy-edwards

Nancy Edwards

The Yorkshire Clinic

Knee Replacement
Orthopaedics

I have suffered with osteoarthritis in my knees for over 10 years; originally starting with an episode of rheumatoid arthritis which burnt itself out but left me with osteoarthritis in several joints....

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marcus-brown

Marcus Brown

Rivers Hospital

ACL Reconstruction
Orthopaedics

I had an ACL Reconstruction at Rivers Hospital, did try physiotherapy first as I originally did the injury two years ago. I just didn't have the strength anymore, my knee started locking out when runn...

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steve-harris

Steve Harris

The Yorkshire Clinic

Gastroscopy and Colonoscopy
Endoscopy

I came in for an endoscopy: both a gastroscopy and colonoscopy after an urgent referral from my GP and I met with Mr Griffiths. I was admitted several months ago, right in the middle of Covid lockdown...

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debora-lea-wright

Debora Lea Wright

Woodland Hospital

Spinal Surgery
Orthopaedics

Debora Lea Wright has been receiving treatment from Orthopaedic Surgeon Mr Shukla, Spine Surgeon Mr Amit and from the Woodland Physiotherapy department. The Woodland team are helping Debora to return...

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matthew

Matthew

Springfield Hospital

Gastric Sleeve
Weight Loss Surgery

I had a gastric sleeve through Ramsay Health Care. I couldn't continue the way I was going, I was 28 Stone at 23 years old, and it’s not the best way to be especially at such a young age. The informa...

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lisa-camden

Lisa Camden

The Yorkshire Clinic

Gall stone removal
General Surgery

Lisa has been aware of the fact that she had gall stones following an ultrasound scan approx. 7-8 years ago. For the last 12 months, Lisa had 3 or 4 attacks of gall bladder symptoms where the pain wa...

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jessica-dempster

Jessica Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Although the feet don't look nice, it's more than that, they’re incredibly painful. So being able to actually have this operation and have it corrected is amazing. Just before the surgery, we had a qu...

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dale-town

Dale Town

The Yorkshire Clinic

Colonoscopy
Endoscopy

In November 2019 my younger brother Stephen passed away. He had bravely battled with bowel cancer from his diagnosis in late 2018. Stephen’s diagnosis was a massive shock to my family. His death conti...

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Shutterstock_1247868448 (1)

Jim Hughes

Duchy Hospital

Hip Replacement
Orthopaedics

I had a full hip replacement on the right side by Ramsay Duchy (Truro). I looked on Ramsay’s website to see my options, and then went for a consultation. I talked to them about my payment optio...

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Trafford Gordon

Peter Elkins

Ashtead Hospital

Lumbar Decompression
Orthopaedics

I had a lumbar decompression at Ramsay Ashtead. Due to time restraint, and being in pain, I needed to get in for treatment as soon as possible...

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Patient Feedback

Hear from our patients talk about their recent experience with us

  • Lovely clean hospital & the staff are fantastic. Quality service throughout my stay for a knee operation. I would have give them 10 stars if I could Nurse Sam is an angel & soo funny too She made my stay enjoyable ❤️❤️

    star rating
    Woodthorpe Hospital - Thursday, 5 March 2026
  • Very pleased with my experience as usual

    star rating
    Springfield Hospital - Thursday, 5 March 2026
  • Would like to say thank you to Mr Surjit Agarwal for the care and treatment received for my knees replaced I have had both my knees done by him and would recommend him to any one who need knee replacement The care l received from all the staff at West Midlands hospital was out standing and would like to say a big thanks

    star rating
    Stourside Hospital - Thursday, 5 March 2026
  • Just had a full knee replacement and would like to thank Mr Bhadi and all the staff for there most professional and efficient care, I fell more like a guest than a patient from start to finish they put me at ease and nothing was to much trouble. The facilities at Woodthorpe are wonderful more like a hotel. There caring professional pain management made what could be a daunting experience bearable. . 4 days post op and I can feel the benefit already. Highly recommended.

    star rating
    Woodthorpe Hospital - Thursday, 5 March 2026
  • I was admitted as a day case for a planned Trapeziectomy and was very happy with my care during the day. Everyone took the time to explain everything and special thanks to the anesthetist who really put me at ease and to Michelle who made me laugh. The surgeon Michael Gale spent time with me beforehand to ensure all my questions and concerns were answered. I had a lovely room and was checked on regularly after i was back from recovery. My discharge was delayed a bit and I felt I wasn't kept informed much during that time, also I was advised that the hospital would call me at home a few days later to ensure i didn't have any problems. A week later I've had no call, although fortunately I've had no problems. Despite this blip I'm very happy with the hospital.

    star rating
    Woodthorpe Hospital - Thursday, 5 March 2026
  • Personal "I recently received care at Pinehill Hospital and cannot thank the doctors and nurses enough. They looked after me so well and truly made me feel special during a time when I really needed it. The staff are incredibly kind and professional. I’m happy to give this hospital 5 stars!" Many Thanks Mark

    star rating
    Pinehill Hospital - Thursday, 5 March 2026
  • I had a GA procedure yesterday and was very impressed with the whole experience. Very friendly care team and the surgeon was extremely clear as to what he intended to do. The only things I was a little disapointed with was the wait time from being admitted at 08:00, but not going into theatre until12:15 (I had expected it not to be so long, so had not brought my mobile phone or a magazine or book) and my wife had taken a day off work to accomapny me whilst i waited for the procedure and also to be with me in the recovery pod. This was not allowed so she could have gone into work for a few hours, to take her mind off my situation. It may be a good idea to point out to patients that the wait time can be quite long, and that nobody is allowed to accompany patients beyond the main reception. Overall, a very nice hospital with lovely, caring staff and surgeon.

    star rating
    Buckshaw Hospital - Thursday, 5 March 2026
  • Great visit!

    star rating
    Blakelands Hospital - Thursday, 5 March 2026
  • Every thing was excellent from appointments,all the staff were very caring .

    star rating
    Tees Valley Hospital - Thursday, 5 March 2026
  • Everyone is very friendly, the hospital is ,,😊👍

    star rating
    Oaks Hospital - Thursday, 5 March 2026
  • Great experience

    star rating
    Tees Valley Hospital - Thursday, 5 March 2026
  • Had a Endoscopy,CT scan and Angiogram procedure and the care i got from the staff was great and the doctor i see is really nice.Its a beautiful hospital..

    star rating
    Woodthorpe Hospital - Thursday, 5 March 2026
  • I had a great experience from start to finish. Mr Kar and all the staff at North Downs were both professional, kind and welcoming. I was feeling very anxious, but Mr Kar’s calm and professional approach really helped put me at ease. I'm very grateful for their care.

    star rating
    North Downs Hospital - Thursday, 5 March 2026
  • The staff are all very polite and friendly, all of my appointments have been on time if not earlier. The consultants take time to explain what happens next. 10/10

    star rating
    Glendon Wood Hospital - Thursday, 5 March 2026
  • Had an excellent surgery experience at Woodthorpe. All staff were attentive and professional. Hospital is very clean. Appointment process was quick and easy.

    star rating
    Woodthorpe Hospital - Thursday, 5 March 2026
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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

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