Patient Stories

Life changing stories from our patients.

Patient Stories

Hear from our patients speaking about their experience with Ramsay Health Care UK.

Duchy Hospital

Spinal Surgery
Orthopaedics 

Before surgery I could not walk more than five to ten minutes without experiencing severe pain, I was in constant pain in my lower back and left buttock and leg. Sleeping was difficult and li...

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portrait of a Helen

Helen

The Yorkshire Clinic

Pain Management

For many years, I lived with pain that affected every part of my life. My head, neck and body pain gradually became something I had to manage every day, and after years...

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Sam Gleeson celebrating at the finish line with a finisher's medal

Sam Wood

Winfield Hospital

Physiotherapy Services

After months of physio, patience and plenty of ups and downs, I completed my first parkrun since last August. It wasn’t my quickest run, but getting round pain-free was a huge milestone.

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Wayne Page

Fitzwilliam Hospital

Knee Replacement
Orthopaedics

I underwent a total knee replacement, and at the time, I honestly didn’t know what the future would look like...

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Glen Robinson

The Cherwell Hospital

Shoulder Surgery
Orthopaedics

What led me to shoulder surgery was a pain I had for probably 8 years, it progressively got worse and I thought I'm a middle aged bloke with 20 years of excersise ahead of me I better get it sorted...

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Lois Richardson

Clifton Park Hospital

ACL Reconstruction Surgery
Orthopaedics

I was out running with a friend, I slipped sideways on wet ground and I felt a pop and I thought something wasn't quite right, I had an MRI scan which revealed I had torn my ACL...

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Rob Rea

Berkshire Independent

Aquablation Therapy
Urology

I started to suffer with an enlarged prostate back in 2015/16, self managed it for a long time, too long...

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Samantha

Duchy Hospital

Total Hip Replacement
Orthopaedics

I couldn't sleep properly because the pain was so bad, when you see your skills reducing it's very frightening. My names' Saman...

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katie bailey

Katie Bailey

Woodland Hospital

Weight Loss Surgery
Sleeve Gastrectomy

My name is Katie Bailey, and I want to share my journey of undergoing a sleeve gastrectomy...

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Phil Chatfield

Oaklands Hospital

Weight Loss Surgery
Sleeve Gastrectomy

This is my story of how sleeve gastrectomy at Oaklands Hospital transformed my life. From my initial res...

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Heather Rawlings

Woodland Hospital

Weight Loss Surgery
Sleeve Gastrectomy

My Gastric Sleeve Surgery at Woodland Hospital was a life-changing experience for me. This is why..

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Christopher Day

The Cherwell Hospital

Knee Replacement
Orthopaedics

I asked for a private appointment which I got the next day, I had the investigations and needed a knee replacement...

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Woodthorpe Hospital

Aquablation Therapy
Urology

I was going to the toilet all the time and never felt like I’d fully emptied my bladder. It was annoying at first, then it got worse—eventually, I ended up...

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Roger Monk

Ashtead Hospital

Aquablation Therapy
Urology

During the previous six months I found that my energy level was reducing. I like to swim and cycle to keep fit and found I was becoming slower at both...

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Judith Massam

Judith Massam

Clifton Park Hospital

Robotic Knee Replacement
Orthopaedics

We spoke to Judith Massam, who at 80-years old underwent a to Total Knee Replacement with her Consultant Orthopaedic Surgeon, Mr Ed Britton...

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Patrice Choat

Ashtead Hospital

Physiotherapy

Ashtead Hospital helped me reclaim my active lifestyle and achieve a personal milestone. From a life-altering injury to competing at the British Indoor Rowing Championships...

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Martin Box

The Yorkshire Clinic

Aquablation Therapy
Urology

In May 2023, I developed a bladder infection after returning from an eight-hour flight and was advised this was likely due...

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Diane Woodman

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

I was referred to the Yorkshire Clinic in Bingley, West Yorkshire, where I met Mr. Leggeter, my consultant. He quickly diagnosed me with severe osteoarthritis in both...

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Neil Holdsworth

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

As an active individual with a passion for adventure sports like climbing, mountaineering, scuba diving, and distance walking I never imagi...

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Trafford Gordon with background

Trafford Gordon

Pinehill Hospital

Hip Replacement
Orthopaedics

As an active young individual, aged 34 in full time employment, struggling to make it past lunch time without suffering in pain...

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Brian patient story listing

Brian Laban

The Yorkshire Clinic

Robotic Knee Replacement
Orthopaedics

Hear from Brian Laban talk about his experience following his robotic knee replacement surgery at The Yorkshire Clinic in Bingley, part of Ramsay Health Care...

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rebecca-patient-story-listing

Rebecca Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Dr Kunasingam explained to us the whole procedure around the keyhole surgery, and I felt it was the right surgery for me. The down time after the operation was so short that I could carry on with my j...

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carol-patient-story-listing

Carol Damus

Rivers Hospital

Total Knee Replacement
Orthopaedics

I had a total knee replacement at Rivers Hospital, but the last 2.5 years were very painful. The knee would go out of alignment and the lower limb was going up further towards the left, so there was a...

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heath-samples-patient-story-listing

Heath Samples

Clifton Park Hospital

Hip replacement
Orthopaedics

Five years ago, 50 year old Heath Samples from Scarborough, North Yorkshire was told that he would need hip surgery. Worried that surgery and recovery time would affect his active lifestyle and work, ...

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william-patient-story-listing

William

Duchy Hospital

Knee Replacement
Orthopaedics

As a busy individual, business owner who loves to spend time outdoors when possible, severe knee pain was holding me back as it was badly affecting my mobility. As a longstanding patient of Duchy Hosp...

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nancy-edwards

Nancy Edwards

The Yorkshire Clinic

Knee Replacement
Orthopaedics

I have suffered with osteoarthritis in my knees for over 10 years; originally starting with an episode of rheumatoid arthritis which burnt itself out but left me with osteoarthritis in several joints....

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marcus-brown

Marcus Brown

Rivers Hospital

ACL Reconstruction
Orthopaedics

I had an ACL Reconstruction at Rivers Hospital, did try physiotherapy first as I originally did the injury two years ago. I just didn't have the strength anymore, my knee started locking out when runn...

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steve-harris

Steve Harris

The Yorkshire Clinic

Gastroscopy and Colonoscopy
Endoscopy

I came in for an endoscopy: both a gastroscopy and colonoscopy after an urgent referral from my GP and I met with Mr Griffiths. I was admitted several months ago, right in the middle of Covid lockdown...

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debora-lea-wright

Debora Lea Wright

Woodland Hospital

Spinal Surgery
Orthopaedics

Debora Lea Wright has been receiving treatment from Orthopaedic Surgeon Mr Shukla, Spine Surgeon Mr Amit and from the Woodland Physiotherapy department. The Woodland team are helping Debora to return...

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matthew

Matthew

Springfield Hospital

Gastric Sleeve
Weight Loss Surgery

I had a gastric sleeve through Ramsay Health Care. I couldn't continue the way I was going, I was 28 Stone at 23 years old, and it’s not the best way to be especially at such a young age. The informa...

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jessica-dempster

Jessica Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Although the feet don't look nice, it's more than that, they’re incredibly painful. So being able to actually have this operation and have it corrected is amazing. Just before the surgery, we had a qu...

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lisa-camden

Lisa Camden

The Yorkshire Clinic

Gall stone removal
General Surgery

Lisa has been aware of the fact that she had gall stones following an ultrasound scan approx. 7-8 years ago. For the last 12 months, Lisa had 3 or 4 attacks of gall bladder symptoms where the pain wa...

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dale-town

Dale Town

The Yorkshire Clinic

Colonoscopy
Endoscopy

In November 2019 my younger brother Stephen passed away. He had bravely battled with bowel cancer from his diagnosis in late 2018. Stephen’s diagnosis was a massive shock to my family. His death conti...

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Shutterstock_1247868448 (1)

Jim Hughes

Duchy Hospital

Hip Replacement
Orthopaedics

I had a full hip replacement on the right side by Ramsay Duchy (Truro). I looked on Ramsay’s website to see my options, and then went for a consultation. I talked to them about my payment optio...

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Trafford Gordon

Peter Elkins

Ashtead Hospital

Lumbar Decompression
Orthopaedics

I had a lumbar decompression at Ramsay Ashtead. Due to time restraint, and being in pain, I needed to get in for treatment as soon as possible...

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Patient Feedback

Hear from our patients talk about their recent experience with us

  • Hands down the best experience of healthcare I have ever had. All of the staff made me feel safe, well cared for and confident that I was in great hands. Whilst everyone was great, I would like to particularly recognise Clare who took care of me post surgery whilst I was in recovery and Jamilla who was my nurse on the day. She was patient, kind and explained everything- a credit to the hospital and the profession. Thank you all. Hospital is rarely a pleasant experience but you made it so much better than I could have expected.

    star rating
    Springfield Hospital - Thursday, 20 August 2026
  • Everyone involved in my procedure, from the moment I arrived at the hospital, was professional, friendly and reassuring. I cannot praise the team highly enough. I felt extremely well cared for throughout and completely confident that I was in safe hands. The level of care I received was exceptional, and I am incredibly grateful to everyone involved.

    star rating
    Mount Stuart Hospital - Thursday, 20 August 2026
  • Many thanks to all staff, professionally cared for though out my entire stay.

    star rating
    Oaklands Hospital - Wednesday, 19 August 2026
  • The consultant doctors nurses are beyond friendly they all go above and beyond nothing is to much trouble they're very helpful you have sny worries they're they're put your mind at rest im more than impressed by the treatment I had for hip operation I wish all hospitals were even half as good as clifton park hospital id like to thank all staff in my treatment nurses included for been so good to me and going out your way be proud of what you all do you deserve the praise

    star rating
    Clifton Park Hospital Ltd - Wednesday, 19 August 2026
  • Well what can I say from my first visit to having my knee replacement I want to say a big thank you to all doctors, nurses and support staff and the lovely catering staff for everything you have done to support my recovery, to anyone who is coming for treatment feel at ease. Oops nearly forgot the brilliant physio staff.

    star rating
    Woodthorpe Hospital - Wednesday, 19 August 2026
  • 17th of August I was a NHS patient at stour side private hospital. I was greated politely by reception staff, and asked to take a seat. Shortly after I was called to start my treatment, the nursing staff so polite and engaging in what I was having done. The room was clean and comfortable. Going for my treatment I was informed about what was going to happen during my treatment and what to expect. The doctors and nurses were very supportive, which gave me confidence in them. After the procedure I was well looked after, taken back to my room. I received a cup of coffee with biscuits while I was recovering. The usual checks were made, after a short time I was able to leave with my escort. I was given a letter for my self and one for my GP. I would recommend the hospital to anyone. I thank you for the care and support that you have given to me.

    star rating
    Stourside Hospital - Wednesday, 19 August 2026
  • Came for cataract surgery on the NHS. Such a brilliant experience. Staff are exceptional- friendly, helpful and caring- providing regular hot drinks and biscuits if the wait is a bit longer. On my second appointment Di especially stood out. I had a moment of panic as surgery began and she spoke so calmly and gave me clearly reassurance and instructions on how to get through. Thanks Di and the other staff too. You are all great!

    star rating
    The Cherwell Hospital - Tuesday, 18 August 2026
  • Only a minor procedure, in and out in 2 hours 17/08/26. Couldn't fault them, wasn't left hanging about, taken in within 5 minutes of registering at reception. All staff, friendly, helpful and most importantly, efficient. Hopefully no need to return, but if that need arises, I would definitely use again.

    star rating
    Blakelands Hospital - Tuesday, 18 August 2026
  • From the moment I stepped through the main door I was met with friendly staff, from all levels. This centre is a well oiled service and, from my own perspective, I can't think of anything that would have made my time there any better. Without exception, the staff took time to listen to me, put my mind at rest as to what was going to happen to me during my time in the theatre, and I left the clinic feeling that the whole experience was far easier, pain free, and more straightforward than I had first imagined it to be.

    star rating
    Cobalt Hospital - Tuesday, 18 August 2026
  • Clean and friendly staff

    star rating
    Fulwood Hospital - Tuesday, 18 August 2026
  • My shoulder surgery at Ashtead Hospital was a profoundly positive, safe, warm, and deeply human experience that completely restored my faith in medical care and patient safety. From the moment I was admitted, the entire team—including Mr. Little, Dr. Pathma, Dr. Frans-Asmah, and the dedicated nursing staff—made me feel completely safe, listened to without judgment, and fully respected. I was especially touched by their deep discretion regarding my medical history and past traumas. Special mention goes to nurse Jade, who stayed two hours past her shift to ensure I was completely cared for after witnessing an episode, prompting an immediate, coordinated response from the doctors. The impact on my physical and emotional well-being has been extraordinary. My recovery has been seamless. Mr. Little and Dr. Pathma didn't just restore my arm; they protected my health and well-being every step of the way. I cannot thank the entire team enough for such a compassionate and transformative experience.

    star rating
    Ashtead Hospital - Monday, 17 August 2026
  • had a hernia operation on sat 15th August, the whole experience from start to finish was second to none, the whole team made my stay relaxed and very comfortable, thanks again. would 100% recommend Ramsey health care.

    star rating
    Tees Valley Hospital - Monday, 17 August 2026
  • Oaks hospital SAU. Brilliant service. Wonderful staff

    star rating
    Oaks Hospital - Monday, 17 August 2026
  • Clean and efficient . Does NHS work as well as private. Makes Gloucester Hospital Trust look like a third world organisation

    star rating
    Winfield Hospital - Monday, 17 August 2026
  • Menu not much variety for diabetics. Communication difficulties with agency nurse English not being first language

    star rating
    Fulwood Hospital - Monday, 17 August 2026
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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

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