Patient Stories

Life changing stories from our patients.

Patient Stories

Hear from our patients speaking about their experience with Ramsay Health Care UK.

Tricia

Duchy Hospital

Spinal Surgery
Orthopaedics 

Before surgery I could not walk more than five to ten minutes without experiencing severe pain, I was in constant pain in my lower back and left buttock and leg. Sleeping was difficult and li...

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portrait of a Helen

Helen

The Yorkshire Clinic

Pain Management

For many years, I lived with pain that affected every part of my life. My head, neck and body pain gradually became something I had to manage every day, and after years...

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Sam Gleeson celebrating at the finish line with a finisher's medal

Sam Wood

Winfield Hospital

Physiotherapy Services

After months of physio, patience and plenty of ups and downs, I completed my first parkrun since last August. It wasn’t my quickest run, but getting round pain-free was a huge milestone.

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Wayne Page

Fitzwilliam Hospital

Knee Replacement
Orthopaedics

I underwent a total knee replacement, and at the time, I honestly didn’t know what the future would look like...

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Glen Robinson

The Cherwell Hospital

Shoulder Surgery
Orthopaedics

What led me to shoulder surgery was a pain I had for probably 8 years, it progressively got worse and I thought I'm a middle aged bloke with 20 years of excersise ahead of me I better get it sorted...

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Kyle

Woodland Hospital

Gynaecomastia
Cosmetic Surgery

Kyle came to Woodland Hospital for bilateral mastectomy and liposuction to treat long-standing gynaecomastia. He tells us his sto...

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Lois Richardson

Clifton Park Hospital

ACL Reconstruction Surgery
Orthopaedics

I was out running with a friend, I slipped sideways on wet ground and I felt a pop and I thought something wasn't quite right, I had an MRI scan which revealed I had torn my ACL...

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Rob Rea

Berkshire Independent

Aquablation Therapy
Urology

I started to suffer with an enlarged prostate back in 2015/16, self managed it for a long time, too long...

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Samantha

Duchy Hospital

Total Hip Replacement
Orthopaedics

I couldn't sleep properly because the pain was so bad, when you see your skills reducing it's very frightening. My names' Saman...

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katie bailey

Katie Bailey

Woodland Hospital

Weight Loss Surgery
Sleeve Gastrectomy

My name is Katie Bailey, and I want to share my journey of undergoing a sleeve gastrectomy...

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Phil Chatfield

Oaklands Hospital

Weight Loss Surgery
Sleeve Gastrectomy

This is my story of how sleeve gastrectomy at Oaklands Hospital transformed my life. From my initial res...

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Heather Rawlings

Woodland Hospital

Weight Loss Surgery
Sleeve Gastrectomy

My Gastric Sleeve Surgery at Woodland Hospital was a life-changing experience for me. This is why..

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Christopher Day

The Cherwell Hospital

Knee Replacement
Orthopaedics

I asked for a private appointment which I got the next day, I had the investigations and needed a knee replacement...

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Woodthorpe Hospital

Aquablation Therapy
Urology

I was going to the toilet all the time and never felt like I’d fully emptied my bladder. It was annoying at first, then it got worse—eventually, I ended up...

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Roger Monk

Ashtead Hospital

Aquablation Therapy
Urology

During the previous six months I found that my energy level was reducing. I like to swim and cycle to keep fit and found I was becoming slower at both...

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Judith Massam

Judith Massam

Clifton Park Hospital

Robotic Knee Replacement
Orthopaedics

We spoke to Judith Massam, who at 80-years old underwent a to Total Knee Replacement with her Consultant Orthopaedic Surgeon, Mr Ed Britton...

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Patrice Choat

Ashtead Hospital

Physiotherapy

Ashtead Hospital helped me reclaim my active lifestyle and achieve a personal milestone. From a life-altering injury to competing at the British Indoor Rowing Championships...

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Martin Box

The Yorkshire Clinic

Aquablation Therapy
Urology

In May 2023, I developed a bladder infection after returning from an eight-hour flight and was advised this was likely due...

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Diane Woodman

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

I was referred to the Yorkshire Clinic in Bingley, West Yorkshire, where I met Mr. Leggeter, my consultant. He quickly diagnosed me with severe osteoarthritis in both...

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Neil Holdsworth

The Yorkshire Clinic

Total Knee Replacement
Orthopaedics

As an active individual with a passion for adventure sports like climbing, mountaineering, scuba diving, and distance walking I never imagi...

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Trafford Gordon with background

Trafford Gordon

Pinehill Hospital

Hip Replacement
Orthopaedics

As an active young individual, aged 34 in full time employment, struggling to make it past lunch time without suffering in pain...

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Brian patient story listing

Brian Laban

The Yorkshire Clinic

Robotic Knee Replacement
Orthopaedics

Hear from Brian Laban talk about his experience following his robotic knee replacement surgery at The Yorkshire Clinic in Bingley, part of Ramsay Health Care...

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rebecca-patient-story-listing

Rebecca Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Dr Kunasingam explained to us the whole procedure around the keyhole surgery, and I felt it was the right surgery for me. The down time after the operation was so short that I could carry on with my j...

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carol-patient-story-listing

Carol Damus

Rivers Hospital

Total Knee Replacement
Orthopaedics

I had a total knee replacement at Rivers Hospital, but the last 2.5 years were very painful. The knee would go out of alignment and the lower limb was going up further towards the left, so there was a...

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heath-samples-patient-story-listing

Heath Samples

Clifton Park Hospital

Hip replacement
Orthopaedics

Five years ago, 50 year old Heath Samples from Scarborough, North Yorkshire was told that he would need hip surgery. Worried that surgery and recovery time would affect his active lifestyle and work, ...

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william-patient-story-listing

William

Duchy Hospital

Knee Replacement
Orthopaedics

As a busy individual, business owner who loves to spend time outdoors when possible, severe knee pain was holding me back as it was badly affecting my mobility. As a longstanding patient of Duchy Hosp...

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nancy-edwards

Nancy Edwards

The Yorkshire Clinic

Knee Replacement
Orthopaedics

I have suffered with osteoarthritis in my knees for over 10 years; originally starting with an episode of rheumatoid arthritis which burnt itself out but left me with osteoarthritis in several joints....

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marcus-brown

Marcus Brown

Rivers Hospital

ACL Reconstruction
Orthopaedics

I had an ACL Reconstruction at Rivers Hospital, did try physiotherapy first as I originally did the injury two years ago. I just didn't have the strength anymore, my knee started locking out when runn...

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steve-harris

Steve Harris

The Yorkshire Clinic

Gastroscopy and Colonoscopy
Endoscopy

I came in for an endoscopy: both a gastroscopy and colonoscopy after an urgent referral from my GP and I met with Mr Griffiths. I was admitted several months ago, right in the middle of Covid lockdown...

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debora-lea-wright

Debora Lea Wright

Woodland Hospital

Spinal Surgery
Orthopaedics

Debora Lea Wright has been receiving treatment from Orthopaedic Surgeon Mr Shukla, Spine Surgeon Mr Amit and from the Woodland Physiotherapy department. The Woodland team are helping Debora to return...

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matthew

Matthew

Springfield Hospital

Gastric Sleeve
Weight Loss Surgery

I had a gastric sleeve through Ramsay Health Care. I couldn't continue the way I was going, I was 28 Stone at 23 years old, and it’s not the best way to be especially at such a young age. The informa...

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jessica-dempster

Jessica Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Although the feet don't look nice, it's more than that, they’re incredibly painful. So being able to actually have this operation and have it corrected is amazing. Just before the surgery, we had a qu...

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lisa-camden

Lisa Camden

The Yorkshire Clinic

Gall stone removal
General Surgery

Lisa has been aware of the fact that she had gall stones following an ultrasound scan approx. 7-8 years ago. For the last 12 months, Lisa had 3 or 4 attacks of gall bladder symptoms where the pain wa...

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dale-town

Dale Town

The Yorkshire Clinic

Colonoscopy
Endoscopy

In November 2019 my younger brother Stephen passed away. He had bravely battled with bowel cancer from his diagnosis in late 2018. Stephen’s diagnosis was a massive shock to my family. His death conti...

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Shutterstock_1247868448 (1)

Jim Hughes

Duchy Hospital

Hip Replacement
Orthopaedics

I had a full hip replacement on the right side by Ramsay Duchy (Truro). I looked on Ramsay’s website to see my options, and then went for a consultation. I talked to them about my payment optio...

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Trafford Gordon

Peter Elkins

Ashtead Hospital

Lumbar Decompression
Orthopaedics

I had a lumbar decompression at Ramsay Ashtead. Due to time restraint, and being in pain, I needed to get in for treatment as soon as possible...

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Patient Feedback

Hear from our patients talk about their recent experience with us

  • While Mr. Hutton & his team at New Hall Hospital provided excellent surgical care, the experience was made so much easier by Mr. Hutton's secretary Abigail Miles. I was quite anxious about my upcoming procedure and had several emails before and after my procedure with Abigail, following my procedure even after twelve months of no contact at all when i emailed Abigail again regarding a scheduled appointment Abigail came straight back to me with the answer's i was looking for. As a patient Abigail's efficient communication made a huge difference to my overall patient experience. Thank you

    star rating
    New Hall Hospital - Thursday, 24 September 2026
  • Absolutely superb. I went in this week and the service is just spot on. Quick, efficient, kind, caring. I had a sedative so can't recall everyone's name but Patrick booked me in, I think Clive put my canula in and both were so good, lovely people. The nurse who took me through was superb. Thanks for second to non service. I'm very grateful.

    star rating
    Buckshaw Hospital - Thursday, 24 September 2026
  • Had a hernia repair carried out at Mount Stuart and cant praise the staff highly enough. From the reception right through to the nurses, anesthetist and consultant I was treated with respect and compassion. Felt extremely confident and safe in the treatment I was receiving and everything was very efficient. First class service, thank you all so much.

    star rating
    Mount Stuart Hospital - Thursday, 24 September 2026
  • Attended Duchy Hospital for an angiogram, funded by the NHS. All staff made me feel very welcome and put me at ease throughout the day. The consultant (Dr Baricevic) explained everything in detail and made sure I understood all aspects, the theatre staff were efficient and extremely professional, and the 2 nurses who looked after me were so very caring and concerned about my welfare. Special thanks to Martha!

    star rating
    Duchy Hospital - Thursday, 24 September 2026
  • Exceptional Care! I cannot speak highly enough of Woodthorpe Hospital. From my surgery through to my post-operative care, I received outstanding treatment from the entire team. Every member of staff was professional, kind, compassionate and attentive. I felt genuinely cared for, reassured and supported throughout my entire experience. The nurses were especially amazing and went above and beyond to make sure I was comfortable and well looked after. This is honestly the best hospital experience I have ever had in the UK. I am incredibly grateful to the whole team for their excellent care and professionalism. Thank you, Woodthorpe Hospital, for taking such wonderful care of me.

    star rating
    Woodthorpe Hospital - Wednesday, 23 September 2026
  • This was a hospital visit,I parked in the main car park no problem.The staff were very helpful and unrushed.There is a waiting area and seating,also s ramp for access. A pleasant visit.

    star rating
    Mount Stuart Hospital - Wednesday, 23 September 2026
  • I have just had a shoulder injection to treat my frozen shoulder, the Main Receptionist was very pleasant and welcoming on arrival, the Consultant was knowledgeable and professional. I went straight round for an X-Ray and was seen in minutes and then went straight back in with the Consultant Mr Stanton who booked me for the shoulder injection and explained the procedure. I was called by a very pleasant lady who booked me in for my injection - it was much sooner than I thought it may be. Today I had the injection, once again the X-Ray Receptionist was friendly and kind, the Consultant and nurse were supportive when I explained that I was very nervous of needles, they put my mind at rest and everything was explained to me exceptionally well. I would happily recommend Oaks Hospital to friends and family.

    star rating
    Oaks Hospital - Wednesday, 23 September 2026
  • Throughout I felt supported, cared for and listened to. All the staff I encountered were friendly and knowledgeable and were able to respond when I needed help. Communication was always excellent and the hospital has a welcoming atmosphere. I’m very impressed and grateful! Thank you.

    star rating
    Clifton Park Hospital Ltd - Wednesday, 23 September 2026
  • My partner was in the waiting room and said that the staff were welcoming and friendly, that treated everyone respectfully. It had a really nice vibe to the place.

    star rating
    Renacres Hospital - Wednesday, 23 September 2026
  • Everything was spot on

    star rating
    Renacres Hospital - Wednesday, 23 September 2026
  • A professional and well run hospital

    star rating
    Springfield Hospital - Wednesday, 23 September 2026
  • On time professional and pleasant

    star rating
    Springfield Hospital - Wednesday, 23 September 2026
  • My stay at the Winfield was first class. The room was very comfortable, food was excellent and the whole process of my surgery and care was professional and seamless. Above all the staff, both medical and domestic, were friendly, knowledgable, caring and made me feel very comfortable. I am certain that this all contributed to the success of my surgery and the speed of my recovery.

    star rating
    Winfield Hospital - Wednesday, 23 September 2026
  • I arrived very early for my appointment, so had a long wait until Mr Shukla could see me. He was then very swift and thorough in arranging for an XRay and informing me that my knee was intact

    star rating
    Woodland Hospital - Wednesday, 23 September 2026
  • thanks vere good service

    star rating
    Woodland Hospital - Wednesday, 23 September 2026
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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

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