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Ramsay Health Care UK - Patient Information Form, Registration Form and Patient Health Questionnaire

Forms to Complete Before Your Appointment

Please read your appointment letter carefully. Depending on your appointment, you may have been asked to complete one or more of the forms below before you attend.

Completing the required forms in advance helps us to avoid delays to your appointment or treatment.

 

Patient Information Form

Only complete this form if your appointment letter asks you to do so, or if you have been asked to complete both a Registration Form and a Patient Health Questionnaire; this form now negates the need to complete both.

The Patient Information Form is an important document that collects details about:


Providing accurate and complete information before your visit helps ensure your care is not delayed.

Important Information

 

Patient Information Form


Registration / Communication Form

This form should be completed before every initial outpatient appointment (unless the Patient Information Form has been completed) and every 6 months during your treatment pathway. 

The Registration / Communication Form allows us to confirm your details and ensure we contact you in the most appropriate way.

Important Information

Please ensure you have:

 

Patient Registration Form

 

Patient Health Questionnaire

Only complete this questionnaire if your appointment letter asks you to do so.

The Patient Health Questionnaire gathers important information your health, including:


Completing this accurately before your visit helps us plan your care and avoid delays.

Important Information

 

Patient Health Questionnaire

 

Ramsay Health Care UK Operations Limited (“Ramsay”) is committed to ensuring the privacy and confidentiality of your personal information, and to protect it from unauthorised access and disclosure.

For more information on how we use your data as part of the registration process, please visit our Privacy Policy.

When submitting information online, it is important to use an internet browser that supports Transport Layer Security 1.2 (TLS1.2). The browsers on the list below, and all future versions (v) released after those stated in the list below, support TLS 1.2:


Earlier versions of TLS, used by unsupported, older versions of internet browsers, are regarded as insecure. You can check which browser you are currently using and whether it is up to date on the What is my browser website.

 

Need Help?

If you need any help completing your form please email support@egress.com and we will be happy to help. For more information on how we use your data as part of the registration process, please visit our Privacy Policy. For more information on how we secure your data, please view the information in the accordion below.

Site Security Information

Site security

All information is encrypted between your computer and the Ramsay web server ensuring that communications are secure. We also conduct regular penetration tests to ensure that the server is tested for its security.

 

How do we encrypt?

We use SSL protocol to secure the communication. To enable SSL we have installed an SSL Certificate (provided by DigiCert® with Extended Validation (EV)) which confirms the highest level of authentication available among SSL certificates.

 

Level of encryption

Whilst the data is in transit we use SHA-2 and 2048-bit encryption. Encryption makes it very difficult for unauthorised people to view information travelling between computers and prevents phishing, the criminally fraudulent process of attempting to acquire sensitive information by masquerading as a trustworthy entity in an electronic communication.

 

Information received by Ramsay

Submitted form information is always transferred internally from our web servers to our Appointments Team and never leaves the Ramsay internal network. Any emails with patient identifiable data will not be forwarded on to external parties.

In accordance with the Data Protection Act 2018, no patient information is stored on the website servers and is delivered directly to the Appointment Team at the hospital. The information is used solely for creating the appointment and will temporarily be filed under password protected folders on our network for a short period of time.

 

Cross browser compatibility

The SSL Certificate is supported for more than 99% of browsers and most mobile device browsers.

Ramsay Health Care UK is also certified to ISO 27001 standard and audited by BSi regularly.

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud