Clinical Information

Chief Clinical and Quality Officer


Jo Dickson

Jo joined Ramsay Health Care UK in November 2022 as Chief Clinical and Quality Officer, responsible for the leadership and strategic direction for clinical services in Ramsay Health Care UK.  Jo is also the Caldicott Guardian. 

Prior to her appointment, Jo was Chief Nurse at NHS Digital with extensive knowledge of EPR systems and clinical pathway design. In this role, Jo has provided expert nursing leadership and clinical expertise as part of a multi-professional senior leadership. She has been responsible for Clinical Governance and operational management of teams across a breadth of services and specialty programmes, while working in partnership with both the Nursing and Transformation Directorates at NHS England. 

Jo is a registered nurse with a varied clinical background. She worked in neurosciences (including neurosurgery and critical care) and as a Pain Nurse Specialist in acute hospitals. She has held senior roles in clinical governance, as a clinical educator and in technology, working for much of her career in the NHS (spending several years at Leeds Teaching Hospitals NHS Trust), as well as in the independent sector at Nuffield Health. Jo is a Caldicott Guardian and has chaired national and regional clinical networks. 

Jo has a master’s degree in Healthcare Leadership and is passionate about developing people and supporting professional practice. She has significant skill as a mentor and coach, and experience in developing organisations and leading transformation. 

Clinical Excellence

Leadership and excellence in delivering high quality clinical services should be expected when you choose one of our hospitals. We are constantly auditing and reviewing your clinical practice to ensure we can provide the very best clinical outcomes.

All staff are rigorously assessed prior to joining us and we ensure they have the very best experience and training. All staff are trained to deliver the highest possible standards of care and many of our consultants have existing NHS contracts and are only appointed after through vetting by a group of their peers as well as hospital management.

Our commitment to you, the "Ramsay Way"

Care delivered in privacy, with compassion, dignity, and respect:

  • In a safe and clean environment
  • By a friendly, efficient team who ensure you are involved in decisions about your treatment and aim to promote your independence
  • With information that ensures you are well-informed about your choices, provided in a way that you can understand
  • By staff who are aware of, understand and recognise your social and cultural diversity, values and beliefs
  • With priority given to good clinical practice supported by modern technology and equipment
  • In surroundings designed to promote well being and comfort

Quality and Safety

Ramsay Health Care have built a high reputation for standards of quality care, we aim for continuous quality improvement in everything we do.

All Ramsay Health Care Hospitals are audited by the Care Quality Commission.


The Care Quality Commission take responsibility for the registration and inspection of private and voluntary healthcare establishments, including independent hospitals. See all of our CQC ratings:

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

  • LaingBuisson Awards 2021: Healthcare Outcomes Winner
    Ramsay Health Care received this outstanding achievement through supporting the implementation of an evidence based professional accountability framework across the organisation.
  • National Joint Registry (NJR) Annual Quality Data Provider Certification 2021: Awarded for Commitment to Patient Safety
    Ramsay Health Care was named the first independent sector organisation to achieve NJR status across all sites, with each successfully reaching standards of excellence in a national audit programme assessing data quality
  • Leading Healthcare Awards 2020: National Award for Innovation in Patient Safety
    Ramsay Neurological Services were awarded for their innovative patient safety, Ramsay Neurological Services Early Warning Score (NSEWS) to help recognise the deteriorating neuro resident.

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