Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • All staff friendly and attentive. Felt really relaxed throughout the whole procedure and I'm a pretty anxious person. Felt well cared for when on the day ward and when having the procedure, would definitely recommend 😁

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    Fulwood Hospital

    Thursday, 23 May 2024
  • Very sufficient, very clean and modern No wait time for the appointment

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    Fulwood Hospital

    Friday, 17 May 2024
  • Excellent in every way. Put at ease immediately and felt reassured and completely at trust with my care

    star rating

    Fulwood Hospital

    Friday, 17 May 2024
  • phone today to confirm a telephone appointment. As an nhs patient i was directed down to the bottom of the menu.Spoke to a very abrupt female person who asked if i had the right hospital. I assured her i had, gave my name nhs number, had to double check and then finally gave me the details and rang off abruptly. They are getting paid whether i am nhs or not, is this a bit nose looking down? If i intend to go private in the future it will not be with this lot. Having said that, the treatment i received was fine, maybe the person who answered my call was having a bad day. Leave it at home.

    star rating

    Fulwood Hospital

    Tuesday, 14 May 2024
  • Appeared to be a well ran institute.

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    Fulwood Hospital

    Friday, 10 May 2024
  • Clean and inviting Staff pleasant and helpful

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    Fulwood Hospital

    Friday, 10 May 2024
  • Excellent

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    Fulwood Hospital

    Friday, 10 May 2024
  • The only problem I have with Fulwood Hall is the obvious segregated area where private patients sit. As someone who is morally against private health care I find this offensive. Other than that Fulwood Hall is a fantastic hospital!

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    Fulwood Hospital

    Friday, 10 May 2024
  • I had the worst experience ever.I worshipped Fullwood Hall, and I've had countless operations and scans there.iIn fact, the opp I was due to have was from an amazing surgeon who I have used 2 times before and outcome brilliant I've sent family and friends there ,had double hip replacement amazing surgeon still walking good sign but this particular day I went in to have an opp and I new something wasn't right I'd had pre opp no problem was phoned 3 times on holiday and had to phone back. Went in the Monday for my chronic pain team appointment he's great, totally go to him and sore my pre-op nurse, great already, for wed goes in gets changed nurses absolutely fabulous 👌 surgeon came in lovely guy won't have anyone else says to me you will fine your second in great, so I forgot to mention I'm not a fan of hospital but fullwood hall made you feel welcome cared for I have personality disorder depression anxiety and PTSD they all new this aas I say up till this piont going smoothly nurses surgeon receptionists all great and 3 hrs in my opp gets pulled by the annithatis no explanation wouldn't even come tell me why just kept putting the nurses and surgeon under the bus you see I have a lot of problems and allergy with painkillers and after giving my consent six weeks prior to the opp and being phoned whilst on holiday making me anxious while away seeing my chronic pain team and the nurses who were great my anxiety got the better of me as I was mentally and physically in the the right frame of mind for the opp even had the weighting on my footto say here we go or not as the case is.. I have been moved to a different hospital, which I will not speak off and have to wait for again for not one but two opps I will probably not get. Here's saying the receptionist amazing 👏 the nurses, and the matron amazing the surgeon consultants amazing. That's where it stops. My mental health has gone to rock bottom again, and I will say I have had 10 opps in this hospital before and never once had a problem with an annithatis till this day.I feel let down.

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    Fulwood Hospital Friday, 3 May 2024
  • Lovely friendly staff nice and clean

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    Fulwood Hospital

    Friday, 3 May 2024
  • Couldn't fault anything. The service, staff, nurses theater staff and everyone was excellent and friendly. Mr Haughton who did my operation was brilliant. Everyone is caring and lovely to speak to. Please can you thank them on my behalf operation date was 30/04/2024 under Mr David Haughton care and all staff on that day especially NURSE Michelle was excellent (It's easier to complain and harder to praise so please do pass on my comments on the brilliant care I received) it was a wonderful half day.

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    Fulwood Hospital

    Tuesday, 30 April 2024
  • Clean, helpful cheerful made me feel at easy .

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    Fulwood Hospital

    Tuesday, 30 April 2024
  • Nice staff seen quickly. Everything explained, listened, and answered all my questions

    star rating

    Fulwood Hospital

    Saturday, 20 April 2024

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