Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I have been at this hospital for two knee replacements and then some additional surgery for ITB release, under the care of Mr Anthony Helm. I could not speak highly enough about the kind supportive staff. They were absolutely fantastic each time. From the theatre staff, surgeon, cleaning staff to the physio team, they literally could not do enough especially when you are feeling pain and feeling low. They come in and greet you with big smiles and welcomes. Would highly recommend this hospital.

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    Fulwood Hospital - Wednesday, 15 July 2026
  • Their In-House Kitchen brings the true spirit of Hospitality to a clinical setting. Credit to Shaun and Laure 👨‍🍳

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    Fulwood Hospital - Tuesday, 14 July 2026
  • Friendly, efficient and helpful staff, I arrived early and managed to be seen 15 minutes before my scheduled appointment 😀

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    Fulwood Hospital - Monday, 6 July 2026
  • I am currently having treatment and I have had a number of consultations prior to the possibility of surgery. Very prompt treatment so far and kept fully informed. Great staff and hospital.

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    Fulwood Hospital - Saturday, 4 July 2026
  • The hospital's day care theatre and clinic seem well organised. The staff are professional, friendly and helpful. Nothing was too much trouble and made a nervous situation, calm and acceptable. They explained everything clearly and made sure I understood what was going to happen.The place was clean and well cared for.

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    Fulwood Hospital - Friday, 3 July 2026
  • Having been badly let down by the NHS regarding treatment I was awaiting, I had to take the decision to pay and go private. I had no previous experience of this and didn't know what to expect. Dr Head-Rapson and all the staff at Fulwood Hall couldn't have been more caring, approachable and professional. Would 100% recommend.

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    Fulwood Hospital - Tuesday, 30 June 2026
  • Super Hospital

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    Fulwood Hospital - Friday, 26 June 2026
  • Excellent care, warm, friendly and attentive. My consultant Mr McClauclan was brilliant. Well looked after and nothing too much trouble. The staff are wonderful. 5*++

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    Fulwood Hospital - Thursday, 25 June 2026
  • My full knee replacement at Fulwood hospital was the best experience the minute I walked through the entrance. Receptionist brilliant. Mr Helm and his team was fantastic. The nurses couldn't do enough for me they was so caring, kind and professional. Food fantastic. The rooms spotless. Thank you so much everyone 💗 💓

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    Fulwood Hospital - Friday, 19 June 2026
  • Great hospital with really caring staff and the anaesthetist was amazing he put me at ease and the whole experience was great, I can't fault this hospital at all. I was worried about a problem that had occurred 6 days post op and they sorted me out.

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    Fulwood Hospital - Wednesday, 10 June 2026
  • I was very nervous about my procedure but the staff there was lovely and friendly they all put me at ease. While I was having my procedure a very kind staff nurse came in with me her name was Kirsty what a lovely person she was and so was my consultant too !

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    Fulwood Hospital - Monday, 8 June 2026
  • Back home now recovering from my hip replacement surgery I would like to take this opportunity to personally thank Mr Tony Helm for his total professionalism care and wonderful operational skills add this to his brilliant personality and you have the perfect surgeon The rest of the theatre staff where all exceptional and I want to make special mention of the anaesthetist staff who helped me in many ways has I did not want sedation only the epidural injection and my preference for the cannula to be inserted into my arm nor into the back of the hand Nursing staff where all of the very highest standard also has where physiotherapists and other staff, all in all a wonderfully will run and well maintained and managed hospital that I would 100% recommend to all

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    Fulwood Hospital - Thursday, 4 June 2026
  • Received excellent care during my hip operation.The preparation by ward nurse… followed the anaesthetist and colleague was exceptionally reassuring and eased my concerns.Mr Boden the consultant also helpfully explained procedure and having a morning visit and a chat as I was being prepared was excellent .As my first major op I felt their manner and support extremely helpful.Thank you to all staff.

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    Fulwood Hospital - Sunday, 24 May 2026
  • What a wonderful experience in being a patient at the Fulwood Hall Hospital. The consultants, the medical staff at all times make you so very welcome & keep you fully informed at all times. It is both a privilage and honour being cared for by such a wonderful team throughout my stay. Cherished memories of Fulwood Hall

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    Fulwood Hospital - Wednesday, 20 May 2026
  • Honestly from start to finish i am so happy with my experience . I had my consultations with my surgeon mr pursnani and he put me at ease straight away the operation went very well and the care I have received at full wood Hall hospital preston has been fantastic. From the morning of my surgery to leaving the hospital the nurses doctor's have been so nice and kind and made my stay in hospital so comfortable always checking im ok. Mr pursnani coming to check on me out of his own time too was lovely. After being so apprehensive about the procedure the nissen fundoplication I am extremely happy with how it has gone so thank you . Thanks Amanda jolly x

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    Fulwood Hospital - Thursday, 14 May 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud