Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • My wife had an operation to remove gall bladder. Afterwards she had burning sensation and bleeding when urinating. We believe it was caused by insertion of a catheter (use of catheter was not mentioned by surgeon so we cant be sure) and Ward/Outpatient staff failed to respond to our calls for information/advice and left us to place messages. Had to call the London office before I was able to speak to anyone. Still waiting for response

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    Fulwood Hospital - Tuesday, 21 October 2025

  • As always, a good experience .

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    Fulwood Hospital - Friday, 17 October 2025

  • Very welcoming

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    Fulwood Hospital - Friday, 17 October 2025

  • Very good service and short wait time

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    Fulwood Hospital - Friday, 17 October 2025

  • Experience was professional.

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    Fulwood Hospital - Friday, 17 October 2025

  • Why had I to fill in a form when I had already done one on line.

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    Fulwood Hospital - Friday, 17 October 2025

  • My experiences here have always been very good. Spotlessly clean with very helpful and friendly staff and Doctors.

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    Fulwood Hospital - Wednesday, 15 October 2025

  • Very good

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    Fulwood Hospital - Tuesday, 14 October 2025

  • Dear Fulwood Hall Hospital / Ramsay Health Care team, I would like to express my sincere gratitude and appreciation for the care I recently received from Mr Ray Radford regarding my anterior uveitis. From the moment I arrived, Mr Radford was punctual, professional, and thorough. He listened attentively to my concerns, explained everything to me clearly, and ensured I understood the diagnosis, treatment plan, and any follow-up. His kindness and empathy made me feel comfortable and reassured throughout. His approach made a real difference to me, and I was very impressed by the high standard of care, his clear communication, and his genuine compassion. Please do pass my thanks to him and his team. Thank you again for all that you do. Sincerely, Faheem Shakur

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    Fulwood Hospital - Sunday, 12 October 2025

  • Apart from a extra 20min wait after my appointment time Everything was fine.

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    Fulwood Hospital - Friday, 10 October 2025

  • The receptionist wasn’t very welcoming and wasn’t clear about the forms to complete.

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    Fulwood Hospital - Friday, 10 October 2025

  • I have had three procedures at FHH, unfortunately I had some complications after the first surgery. But I was immediately put at ease with multiple follow ups, Mr Iqbal was very good, explained everything and always made sure I was happy with the treatment plan. Every member of staff was helpful and supportive.

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    Fulwood Hospital - Thursday, 9 October 2025

  • Had the joys of a Hernia Operation at Fulwood Hall Hospital yesterday and would just like to say thank you to the incredible surgeon and nurses. The staff are so pleasant and accommodating and make sure it’s as painful free as a procedure can be. I was an NHS patient but have also been a private patient at this Ramsay hospital. They treat every person the same, courteous and professional. Thank you for everything

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    Fulwood Hospital - Saturday, 4 October 2025

  • Really Professional set up. The only downside was I had to pay for a drink from the machine and I can say without hesitation that it was the worst cup of hot chocolate it has ever been my misfortune to put to my Lips. Also when the machine charged your card they didn’t tell you how much it was taking.

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    Fulwood Hospital - Friday, 3 October 2025

  • My visit couldn't have been better from the swiftness of my appointment, helpful staff comfortable waiting area and lovely consultant.

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    Fulwood Hospital - Wednesday, 24 September 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud