Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I had my first NHS consultation with Mr. Ben Bradley 3 weeks ago. What a delightful man! He took time to explain all the options available to me regarding my knee arthritis and signposted me to further information if needed. I’ll be returning for a further appointment and have no reservations at all. Thank you Mr Bradley and Mount Stuart for an exceptional service!

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    Mount Stuart Hospital - Monday, 21 September 2026
  • Overall pleasant experience

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    Mount Stuart Hospital - Wednesday, 16 September 2026
  • I have just had the first half of of my NHS funded staged bilateral hip replacement at Mount Stuart hospital. My consultant was Mr Daniel Hill. The treatment and care I received under him and the whole team at the hospital was fantastic. I was very anxious about this operation but Mr Hill explained everything very clearly and gave me plenty of information to make a well informed choice which reassured me somewhat. And as for the rest of the staff, absolutely excellent. The nurses made sure I was absolutely comfortable, and every member of staff treated me with courtesy and dignity at every stage. And on a final note, The food was very, very nice, definitely better than you would associate with 'hospital food' Many thanks to the whole team

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    Mount Stuart Hospital - Monday, 14 September 2026
  • Excellent care.

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    Mount Stuart Hospital - Tuesday, 8 September 2026
  • I didnt have to wait long to be seen and all the staff were very polite and professional

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    Mount Stuart Hospital - Monday, 7 September 2026
  • Absolutely brilliant

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    Mount Stuart Hospital - Tuesday, 1 September 2026
  • I was extremely nervous about having my gallbladder take out. The whole team were so kind, respectful and professional. Especially Michelle and Roxanne. Also the sandwich was lovely and a decent peppermint tea! 💜

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    Mount Stuart Hospital - Friday, 28 August 2026
  • Very clean and efficient friendly team small parking area but refreshingly free

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    Mount Stuart Hospital - Wednesday, 26 August 2026
  • Great team & food!

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    Mount Stuart Hospital - Tuesday, 25 August 2026
  • Excellent...

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    Mount Stuart Hospital - Monday, 24 August 2026
  • After just receiving a follow-up phone call from Mr Stephen Blake regarding both of my hip replacement operations which he did March & November 2005. I feel I must write to let you know the treatment I received was on both stays in Mount Stuart, which was through the NHS, were absolutely perfect the care and kindness I was shown was outstanding, I cannot thank Mr Blake’s staff enough for all their treatment and helping me through the operations. Also to All the staff from receptionist to the cooks who prepared such great meals a big Thank you Hazel Gales

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    Mount Stuart Hospital - Thursday, 20 August 2026
  • It was professional and reassuring.

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    Mount Stuart Hospital - Thursday, 20 August 2026
  • Everyone involved in my procedure, from the moment I arrived at the hospital, was professional, friendly and reassuring. I cannot praise the team highly enough. I felt extremely well cared for throughout and completely confident that I was in safe hands. The level of care I received was exceptional, and I am incredibly grateful to everyone involved.

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    Mount Stuart Hospital - Thursday, 20 August 2026
  • Very happy with my visit

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    Mount Stuart Hospital - Tuesday, 11 August 2026
  • Clear, easy to understand, straightforward and on time.

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    Mount Stuart Hospital - Monday, 10 August 2026

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If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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