Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Great experience as always

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    Mount Stuart Hospital

    Monday, 8 July 2024
  • Nothing short of excellent quality of service. I felt valued and all staff (nurses and receptionists) could not have done any more to make me comfortable. No praise is high enough; thank you very much for taking care of me.

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    Mount Stuart Hospital

    Friday, 28 June 2024
  • I came in to Mount Stewart back in February for a breast reduction and I have to say my experience couldn’t have been any better! My surgeon was Mike Green who had been recommended to me many times by family friends who worked with him at Torbay hospital. He was absolutely incredible in every possible way. I was nervous about the surgery, but Mr Green was extremely caring and took his time to truly understand exactly what it was I wanted to achieve. He then delivered exactly what it was we had discussed in the consultations and I couldn’t be any happier with the result. He was very realistic so I knew what to expect with the outcome but has created a brilliant end result. The Mount Stuart team were also very caring and looked after me extremely well both before my surgery, but also afterwards with all my post surgery care. I would also like to put in a special note for the kitchen staff. I have an eating disorder and eat only a small variety of foods yet they made sure to prepare me a specific meal which I would enjoy after my surgery, even though the kitchen would have been closed by that point. A truly brilliant hospital with a fanatics surgeon !!

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    Mount Stuart Hospital Wednesday, 12 June 2024
  • From front of house to the nurses... You are a bunch of rockstars. Super friendly and a loving nature towards the patients.

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    Mount Stuart Hospital

    Friday, 31 May 2024
  • Seen by Mr subramanian narayanan today was made to feel welcome and at ease so friendly and have got to the bottom of everything thankyou and take care and hopefully in a nice way will not have to see you and the team again Tammy davis

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    Mount Stuart Hospital

    Wednesday, 22 May 2024
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    Mount Stuart Hospital

    Monday, 13 May 2024
  • On arriving early at the hospital on the morning of my operation, I was greeted with a lovely "good morning". I explained I was a bit early as was travelling from Brixham and worried about the traffic. "That's no problem, if you like to take a seat, someone will be with you soon" I was soon collected and taken to my room. I had all the necessary checks and then asked to change into my gown and dressing gown ready for my procedure in the afternoon. I met all the team involved with my operation, and was explained to what would be happening. I was taken down for my afternoon surgery, was laughing and joking with the lovely young lady, who put me at ease. She explained she would be watching my surgery. After being put to sleep, the next thing I knew was waking up in recovery, a lovely lady looking after me. Not long after I was taken back to my room. I then had a lovely cup of tea and a bit later a sandwich. All of the nurses were lovely, helpful and friendly, nothing was too much bother for them. The next day I started my recovery. The meals were lovely, and the tea lady was always made my tea just how I love it. The night staff were lovely, and continually checking up that I was ok. My consultant advised me that my x rays look good, and all went well, and that I'd have a follow up appointment. On the day of my departure I was given all the relevant information for my return home, and who to contact if I had any problems. I was wheeled to my daughter's car by a lovely nurse and helped into the car. I would just like to thank everyone, I met during my stay for my operation, and for what they have done for me. You are a brilliant team. Thank you all..

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    Mount Stuart Hospital Tuesday, 30 April 2024
  • On behalf of my friend, Mr Andrews and his team at Mount Stuart were everything I could have hoped for when I had my gall bladder removed. They were caring and very supportive, keeping me calm and comfortable throughout the procedure from arrival to departure. I can't thank them enough, I couldn't have been in better hands.

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    Mount Stuart Hospital

    Thursday, 22 February 2024
  • Fantastic service and care by the team. Couldn’t do enough to help me. Mr Blake was brilliant and talked through the process from the 1st consultation and checked in very quickly after the surgery. Can’t thank him enough

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    Mount Stuart Hospital

    Monday, 11 December 2023
  • This was my first in patient experience at MS and I found all the staff, medical and others, were friendly and efficient and I had complete confidence in them and the Surgeon, Anaethetist and theatre team.

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    Mount Stuart Hospital

    Tuesday, 5 December 2023
  • All staff kind, helpful and polite.

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    Mount Stuart Hospital

    Thursday, 30 November 2023
  • Attended Mount Stuart hospital this week and I would recommend them friends and family without a doubt. Lovely, caring, friendly staff, couldn't fault them. I'm due to go back next year and looking forward to the banter already. Keep up the good work all.

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    Mount Stuart Hospital

    Friday, 24 November 2023
  • Great hospital, took really good care of me and the team were so friendly

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    Mount Stuart Hospital

    Tuesday, 7 November 2023

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