Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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I recently had a procedure at Mount Stuart Hospital and had such a positive experience. I wanted to take the time to Thank you all. Over the years I have Been back and forth continuously with several doctors, not knowing what was the issue and thanks to Mr Narayanan I was able to finally get answers🙏Thank you for being so informative and reassuring from the start and making this journey so quick for me. As I have never undergone any surgery, I was very nervous before hand. A special mention to my nurse, kate I believe her name was (lady with black hair) who was truly wonderful. She was so kind, considerate, and friendly. She went above and beyond to make sure I felt comfortable and reassured, especially when I was feeling anxious. Her warmth and compassion made such a difference to my whole experience and how I was feeling on the day, from being admitted to discharged. The whole team were professional, attentive, and caring throughout. I felt listened to, respected, and genuinely cared for at every stage. I’m so thankful for the exceptional care I received and wouldn’t hesitate to recommend Mount Stuart Hospital to anyone needing treatment.
Mount Stuart Hospital - Wednesday, 18 February 2026
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Not a problem always treated with kindness and respect.everyone was so professional.
Mount Stuart Hospital - Wednesday, 11 February 2026
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I'd rate my experience very highly. I felt safe and well looked after by everyone. From the Reception team, to the Surgeon, Anaesthetic team, Theatre team, Recovery nurses the Ward staff, and the catering and the cleaners, everyone was lovely, professional and kind. I'm very grateful.
Mount Stuart Hospital - Thursday, 5 February 2026
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I recently underwent surgery at Mount Stuart Hospital. The entire experience was made better by the excellent support I received throughout the process. Staff were busy but always approachable, helpful, and reassuring, making what could have been a daunting experience feel well organised and comfortable. I am extremely grateful for the care I received at the hospital.
Mount Stuart Hospital - Thursday, 5 February 2026
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I was very happy with care I received ahead of, and immediately following my procedure.
Mount Stuart Hospital - Tuesday, 3 February 2026
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I cannot fault the hospital, I recently had a breast augmentation and I was treated like royalty, the rooms are clean and modern, the staff are lovely, and the food is amazing! Can not fault it.
Mount Stuart Hospital - Tuesday, 3 February 2026
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I had a total knee replacement last week with a spinal block. My whole experience was a great pleasure and has already brought life-changing results. I am looking forward to my other knee matching up to the first! Firstly I must offer my sincere gratitude to Mr Gordon Higgins, (now viewed by me as a god!), whose outstanding expertise has given me hope for the future. I am also hugely grateful to the anaesthetist (I didn’t catch his name) who diagnosed my sleep apnea. Now I have a CPAP machine he might well have prolonged my life. I was so relaxed in the theatre that I happily dozed off during the surgery. I was not sedated and felt completely at ease. The entire staff are worthy of praise: each and every nurse showed warmth and empathy. The chefs even catered for my ketogenic diet! The food was delicious. I was lucky enough to be allocated this hospital on the NHS. Despite not paying anything for my care, I was treated like a princess.
Mount Stuart Hospital - Tuesday, 27 January 2026
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My short stay at Mount Stuart Hospital for surgery was marked by the care and consideration of the staff. I was exceptionally well looked after by the nurses and caterers. My only gripe was that, post op, I could not do justice the excellent food provided.
Mount Stuart Hospital - Tuesday, 27 January 2026
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Successful surgery to remove gallbladder. No complications, or side effects other than what is expected with the type of surgery. I was looked after at every stage. The nurses were fantastic, as were the doctors. I felt really safe (surgery nerves). The hospital was very clean, professional and a genuinely nice place to go for surgery.
Mount Stuart Hospital - Tuesday, 27 January 2026
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Nursing staff were excellent
Mount Stuart Hospital - Friday, 23 January 2026
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Very Professional
Mount Stuart Hospital - Monday, 19 January 2026
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Very good
Mount Stuart Hospital - Saturday, 17 January 2026
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I would like to express my sincere gratitude to the outstanding hospital staff, especially surgeon Ben Holroyd, for the exceptional quality of care I received. From start to finish, everything was fast and efficient while still feeling calm and well organised. The surgeon and team were incredibly supportive, caring, and reassuring, which made a stressful experience much easier. Their professionalism and compassion truly stood out, and I felt I was in very safe hands throughout. Thank you all for your dedication and kindness.
Mount Stuart Hospital - Thursday, 15 January 2026
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Excellent friend, professional service.
Mount Stuart Hospital - Tuesday, 13 January 2026
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Very caring from reception to surgeon couldn't of asked for more .thank you everyone
Mount Stuart Hospital - Tuesday, 13 January 2026
