Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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I had excellent care at Mount Stuart Hospital on 07/10/24. My first surgical procedure. Under the excellent care of Miss Leggott (Consultant Gynaecologist) who explained thoroughly the procedure, booked my procedure in a timely manner and always leaves me feeling reassured that I am going to receive the best care possible. On the day, was welcomed by friendly reception staff, treated with kindness, good humour and sensitivity by Michelle (HCA) till my procedure where I met the anaesthetist Tamara who explained everything clearly about what was going to happen, medication administered by lovely nurse (sorry name escapes me) and friendly theatre nurses who took excellent care of me during and after my procedure. Now back home making a good recovery. Follow up call next day was appreciated. You are a credit to your profession. Thank you.
Mount Stuart Hospital Saturday, 12 October 2024
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Very professional. I felt relaxed and informed
Mount Stuart Hospital
Friday, 11 October 2024 -
First class
Mount Stuart Hospital
Friday, 11 October 2024 -
Clean, calm environment with outstanding staff
Mount Stuart Hospital
Friday, 11 October 2024 -
I haven't been in hospital since I was 11 so 47 years on I was very nervous about having a hip replacement. I needn't have been as the care provided by absolutely everyone I met or spoke to on the phone was wonderful. My consultant Ben Holdroyd explained everything clearly and I felt I could ask him anything. I cannot praise all of the staff I met in my 3 day stay enough. On the day of the op everyone was great. Nothing was too much trouble and they made me feel welcome and relaxed. Particular thanks to nurse Julie, physio Lauren and Julie and team for the wonderful food! If you ever need to use any services offered by Mount Stuart you won't be disappointed. Thanks all!
Mount Stuart Hospital
Thursday, 10 October 2024 -
Can't fault anything about my experience at mount staurt, all staff were very efficient, polite and extremely helpful and friendly It was clean and there was a calm atmosphere throughout
Mount Stuart Hospital
Sunday, 6 October 2024 -
Had a very prompt appointment with a physiotherapist for a knee injury. Very professional diagnosis and treatment recommendations. Very happy with the service and good value.
Mount Stuart Hospital
Friday, 4 October 2024 -
Friendly and helpful staff.
Mount Stuart Hospital
Friday, 4 October 2024 -
The hospital is clean, quiet, and efficient. The staff members are friendly and willing to have a chat, which is great when you’re feeling nervous about a procedure.
Mount Stuart Hospital
Friday, 4 October 2024 -
A very calm, peaceful place. Staff were friendly and approachable. The pod system was very efficient and worked well.
Mount Stuart Hospital
Friday, 4 October 2024 -
I always felt welcome in my visit to Mount Stuart and all the staff were very friendly and willing to help with whatever.
Mount Stuart Hospital
Friday, 20 September 2024 -
I am extremely grateful to everyone I had contact with at Mount Stuart Hospital, from the lovely receptionist who greeted me and tried to make me feel better as she knew I was nervous. Then I met Mr Singh who was absolutely brilliant and explained everything to me and made me feel at ease, to the lovely nurse who said she had a hand I could grab hold of if I needed to, then the other nurse who administered my injection into my stomach who was again lovely and made me feel at ease (sorry I've forgotten your lovely nurses names) but honestly all are absolutely incredible. I'm due to be seen again next month for another injection and not feeling in the slightest bit nervous about it after my amazing first experience. Thankyou everyone 😊
Mount Stuart Hospital
Thursday, 19 September 2024
