Patient Feedback
Hear from our patients talk about their recent experience with us
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Mount Stuart Hospital provides an excellent service from admission through to discharge. Every member of staff is courteous and competent. The facilities are clean and comfortable with privacy central to the patient experience. I was very happy with my surgeon - Mr. Pantaledis - he was not only highly skilled but also very kind and put me entirely at ease. The operation went well and the aftercare was assiduous. Helen, his secretary ensured that the booking fitted into my schedule which was very much appreciated by me. In short, I cannot commend The Ramsey Group and in particular Mount Stuart Hospital enough.
Mount Stuart Hospital - Friday, 13 February 2026
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Not a problem always treated with kindness and respect.everyone was so professional.
Mount Stuart Hospital - Wednesday, 11 February 2026
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I'd rate my experience very highly. I felt safe and well looked after by everyone. From the Reception team, to the Surgeon, Anaesthetic team, Theatre team, Recovery nurses the Ward staff, and the catering and the cleaners, everyone was lovely, professional and kind. I'm very grateful.
Mount Stuart Hospital - Thursday, 5 February 2026
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I recently underwent surgery at Mount Stuart Hospital. The entire experience was made better by the excellent support I received throughout the process. Staff were busy but always approachable, helpful, and reassuring, making what could have been a daunting experience feel well organised and comfortable. I am extremely grateful for the care I received at the hospital.
Mount Stuart Hospital - Thursday, 5 February 2026
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I was very happy with care I received ahead of, and immediately following my procedure.
Mount Stuart Hospital - Tuesday, 3 February 2026
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I cannot fault the hospital, I recently had a breast augmentation and I was treated like royalty, the rooms are clean and modern, the staff are lovely, and the food is amazing! Can not fault it.
Mount Stuart Hospital - Tuesday, 3 February 2026
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Had partial knee replacement here, it was OK...... there was an admin mare between all parties which meant i had to pay for the op myself. The care was the care, nothing really stood out that woudl make me say kick teh NHS into touch as these guys are ace, it was just...... OK...... and definately quicker
Mount Stuart Hospital - Friday, 30 January 2026
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My short stay at Mount Stuart Hospital for surgery was marked by the care and consideration of the staff. I was exceptionally well looked after by the nurses and caterers. My only gripe was that, post op, I could not do justice the excellent food provided.
Mount Stuart Hospital - Tuesday, 27 January 2026
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Successful surgery to remove gallbladder. No complications, or side effects other than what is expected with the type of surgery. I was looked after at every stage. The nurses were fantastic, as were the doctors. I felt really safe (surgery nerves). The hospital was very clean, professional and a genuinely nice place to go for surgery.
Mount Stuart Hospital - Tuesday, 27 January 2026
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I had a total knee replacement last week with a spinal block. My whole experience was a great pleasure and has already brought life-changing results. I am looking forward to my other knee matching up to the first! Firstly I must offer my sincere gratitude to Mr Gordon Higgins, (now viewed by me as a god!), whose outstanding expertise has given me hope for the future. I am also hugely grateful to the anaesthetist (I didn’t catch his name) who diagnosed my sleep apnea. Now I have a CPAP machine he might well have prolonged my life. I was so relaxed in the theatre that I happily dozed off during the surgery. I was not sedated and felt completely at ease. The entire staff are worthy of praise: each and every nurse showed warmth and empathy. The chefs even catered for my ketogenic diet! The food was delicious. I was lucky enough to be allocated this hospital on the NHS. Despite not paying anything for my care, I was treated like a princess.
Mount Stuart Hospital - Tuesday, 27 January 2026
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Nursing staff were excellent
Mount Stuart Hospital - Friday, 23 January 2026
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Very professional & caring.
Mount Stuart Hospital - Wednesday, 21 January 2026
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Very Professional
Mount Stuart Hospital - Monday, 19 January 2026
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Very good
Mount Stuart Hospital - Saturday, 17 January 2026
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I would like to express my sincere gratitude to the outstanding hospital staff, especially surgeon Ben Holroyd, for the exceptional quality of care I received. From start to finish, everything was fast and efficient while still feeling calm and well organised. The surgeon and team were incredibly supportive, caring, and reassuring, which made a stressful experience much easier. Their professionalism and compassion truly stood out, and I felt I was in very safe hands throughout. Thank you all for your dedication and kindness.
Mount Stuart Hospital - Thursday, 15 January 2026
