Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Have just undergone a knee replacement at the Oaks Hospital and couldn't have been more delighted with the overall experience. The hospital was spotless and the staff were very caring and attentive which extends to the catering and cleaning staff.
Oaks Hospital - Friday, 20 March 2026
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Hospita is clean, staff were pleasant and polite
Oaks Hospital - Wednesday, 18 March 2026
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Whilst I cannot say a bad word about the care from the staff at the hospital, there were a couple of small things that knocked my rating down to a 4. My surgery, like others, was major and there didn’t seem to be much noise consideration in the day. However, their general bed side, face to face care was really lovely and helpful. I would have liked my pain relief (just basic ibuprofen and paracetamol) to be have been better monitored and managed, I did feel quite bad requesting these a couple of times. The food service was carefully thought out to ensure super healthy and tasty options where available and again, all staff where so lovely. (And everything really was super tasty!) Before my stay - I had issues within the administration side of my care, it was a little bit of a mess around to ensure I had everything booked and confirmed - I do want to state that my operation was booked relatively last minute but there didn’t feel like much urgency until I personally called to ensure everything was in place - even down to how I had to pay for my services. Thankfully a certain member within the finance team went above and beyond to make sure I knew everything I needed to know, within her area and others. She heard my panic and sprung into action. Thank you so so much for this. Overall, everyone’s general patient care/customer service was really lovely!
Oaks Hospital - Wednesday, 18 March 2026
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I was in for knee surgery only a day patient. I could not fault the hospital. The staff treated me with respect I was kept informed all of the time. After my operation I was cared for by some very compassionate staff. Thank you all very much.
Oaks Hospital - Tuesday, 17 March 2026
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Excellent, calm, quiet and perfect for my autistic daughter who hates a hospital environment.
Oaks Hospital - Monday, 16 March 2026
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A really good hospital with caring, friendly and professional people. They the whole experience calm and free from anxiety.
Oaks Hospital - Monday, 16 March 2026
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Staff were friendly and helpful on both my visits.
Oaks Hospital - Monday, 16 March 2026
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Parking is a problem
Oaks Hospital - Saturday, 14 March 2026
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Clear communication and time-frame
Oaks Hospital - Friday, 13 March 2026
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Overall the whole experience was excellent, I would recommend the Oaks Hospital and Mr Hassan to anyone who requires gynaecological surgery.
Oaks Hospital - Friday, 13 March 2026
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All good appointment on time all lovely and clean
Oaks Hospital - Thursday, 12 March 2026
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Really accommodating and helpful. Lovely clean hospital. Very impressed
Oaks Hospital - Thursday, 12 March 2026
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Reception super polite, friendly and helpful. Everything was clear, would’ve happy to recommend to others
Oaks Hospital - Tuesday, 10 March 2026
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All the staff were very friendly, kind and caring. Nothing was too much trouble for them.
Oaks Hospital - Tuesday, 10 March 2026
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Ran smoothly and accordinding to plan
Oaks Hospital - Tuesday, 10 March 2026
