Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I have received great care under Mr Corr and Mary McStay at Oaks, all staff have been amazing.

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    Oaks Hospital - Friday, 3 July 2026
  • Just the sort of place and service when you're nervous about what's about to happen.. Thanks so much for being GREAT

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    Oaks Hospital - Friday, 3 July 2026
  • I can't thank the lovely people from the oaks hospital enough from the reception to the doctors and nurses to Mr sloper and the amazing physio team who looked after me after I had my hip replacement op here and at home with the advice thank you Charlie and Hanna coyis !

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    Oaks Hospital - Thursday, 25 June 2026
  • Staff were very friendly and helpful, and nothing was too much trouble.

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    Oaks Hospital - Thursday, 25 June 2026
  • I’d just like to say how much of a positive experience so far I’ve had with this hospital for all my outpatient appointments. Staff are great and friendly; well organised and go above and beyond. Out of all the private hospitals I’ve been to, this has been the most efficient and professional.

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    Oaks Hospital - Wednesday, 24 June 2026
  • We have used various different doctors, surgeons and physicians at the oaks, always a great service from start to finish. Always dealt with our problems very quickly and promptly. All the staff are very welcoming and friendly. Very lucky to be so close to a great place. Thank you to everyone at the Oaks

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    Oaks Hospital - Wednesday, 10 June 2026
  • Really lucky to have been seen here for my shoulder. Staff were all brilliant and left with a much better feeling in my shoulder after months of pain. Thanks again to everyone who helped through my visit.

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    Oaks Hospital - Monday, 1 June 2026
  • Nice hospital, friendly staff but absolute nightmare for parking especially in the week.

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    Oaks Hospital - Wednesday, 20 May 2026
  • I was referred to the Oaks Hospital by the Pain Clinic at Ipswich Hospital. I've recently had an updated MRI (very quick and easy to arrange) and following that, discussed the options with the consultant and came up with a treatment plan. I've now had some Nerve Root Block injections and depending on the result of these and what pain relief I get from them, we are going to look at a Spinal Cord Stimulator as a longer term option for pain relief. The consultant here is also the only person other than me who has noticed both how high my current prescriptions are and how long I've been on them. I was only meant to be on this (or probably a lower) level of Morphine and Gabapentin for a few months around my previous spinal surgery nearly two years ago. As the usual questions when querying a repeat prescription are just "Any change in your symptoms?" and "Any side-effects?" to which both answers were no, my GP has just been re-issuing repeat prescriptions for these, without querying it, without warning me about long-term side-effects (which wasn't done at the start as they were only meant to be this high for a short-term), and with no effort to reduce the dosage. However, the consultant at the Oaks has written to my doctor telling them to look at my medication and see about very slowly reducing it whilst the Nerve Root Block takes effect. Everyone I've dealt with so far at the Oaks has been amazing from the Receptionists through to the Consultant, definitely not forgetting the fantastic Nurses. They've all been happy to help, to treat me like a person and not just another case of "bad-back", and are an absolute credit to the Oaks Hospital. I'd definitely recommend going there for any procedures if you can, as my experience so far has been brilliant.

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    Oaks Hospital - Friday, 1 May 2026
  • I saw Mr Dimitriou about my cataracts. He was excellent as i was very nervous. He made me feel at ease. First time at this private hospital and the service was was what i expected Excellent. Thankyou

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    Oaks Hospital - Friday, 24 April 2026

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