Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I’m receiving good care at the oaks hospital

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    Oaks Hospital

    Sunday, 21 April 2024
  • Stress free.

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    Oaks Hospital

    Saturday, 20 April 2024
  • I went to the Oaks for a hip replacement on the NHS.I cannot think of anything I could fault them on.From entering the building and being greeted by reception staff,through my whole procedure and being discharged was a very pleasant experience.I was treated by Mr Massa who was very nice.The whole team on the ward were very nice.I can't remember all their names but I was in rm 102 on Tues-Wed this week.Thank you all,you are all very good at what you do..

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    Oaks Hospital

    Friday, 19 April 2024
  • I felt valued and heard by the consultant and part of the treatment decision rather than simply being told what to do.

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    Oaks Hospital

    Friday, 19 April 2024
  • Clear signage and fresh and clean appearance. Helpful, friendly staff

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    Oaks Hospital

    Friday, 19 April 2024
  • All the staff I have spoken to have been very pleasant and helpful. Most of the staff who have walked passed me, whilst I have been waiting for my appointment, have given me a lovely smile.

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    Oaks Hospital

    Friday, 19 April 2024
  • Everyone very polite and professional. Would have liked shorter wait time for appointments

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    Oaks Hospital

    Thursday, 18 April 2024
  • Very good.

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    Oaks Hospital

    Wednesday, 17 April 2024
  • Helpful and clear information. Just needs a larger car park.

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    Oaks Hospital

    Wednesday, 17 April 2024
  • Appointments easily booked. Pre appointment information useful and explicit. Clerical and reception staff polite and helpful. A short waiting time to see the Consultant on arrival at the hospital. An overall excellent experience.

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    Oaks Hospital

    Tuesday, 16 April 2024
  • Each member of staff was exceptionally polite, caring and professional. I felt in very safe hands and in a spotless environment. The day unit and endoscopy staff should be proud of the service they provide.

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    Oaks Hospital

    Monday, 15 April 2024
  • Reception ,nurses all very kind and polite - nothing us too mych

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    Oaks Hospital

    Saturday, 13 April 2024
  • I cannot speak highly of the oaks hospital - the staff and all the care I received during my hospital stay was excellent and would highly recommend them

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    Oaks Hospital

    Friday, 12 April 2024
  • I had a very bad first experience with another doctor at the Hospital but after I asked for a second opinion, it was offered me Miss Taylor and I cannot be happier with the treatment that I’m receiving.

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    Oaks Hospital

    Friday, 12 April 2024
  • Extremely efficient service, helpful staff and very short waiting times. The car park was full when I arrived but that is to be expected in a busy hospital. Otherwise, a faultless service.

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    Oaks Hospital

    Thursday, 11 April 2024

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If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback