Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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My recent hospital visit for surgery exceeded all expectations, with the surgical team demonstrating remarkable skill and professionalism throughout the entire process. From pre-op preparation to post-operative care, every staff member was attentive, compassionate, and ensured I felt comfortable and well-informed at every step.
Oaks Hospital - Saturday, 1 November 2025
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Very glad that went ahead with surgery and overall experience was excellent.
Oaks Hospital - Saturday, 1 November 2025
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Was a perfect hospital experience. Everybody was friendly and reassuring and the waiting pods were extremely comfortable. As I opted for no sedation I was able to go home almost immediately after the procedure and the results were explained to me before leaving.
Oaks Hospital - Saturday, 1 November 2025
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Really good healthcare services provided would highly recommend to anyone willing to pay for a professional better service.
Oaks Hospital - Saturday, 1 November 2025
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It seems the Oaks Hospital has lately gone downhill a bit. Many of its doctors are only working there on a part time basis, e.g. main day job is with the NHS, e.g. in an NHS Hospital, and then they earn some extra cash privately in the evening, when they are already tired from the day job. So far we have seen 3 different specialists where none of them was of any help for my chronic health condition, so I am not impressed here at all. Also, the payment systems used by the Oaks Hospital are a bit chaotic. One doctor who we consulted in the evening always brought his own card reader, probably didn't trust other payment services used by the Oaks Hospital. The MRI Scan department only accepted bank transfers, no acceptance of card payments. And some services in the Oaks Hospital use an online payment service, but that one doesn't accept American Express, nor does it work for foreign Mastercard.
Oaks Hospital - Friday, 31 October 2025
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Very well organised
Oaks Hospital - Friday, 31 October 2025
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Everything was on on time and all information was available, staff were very friendly.
Oaks Hospital - Thursday, 30 October 2025
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Reception easy to find inside the front doors. Easy to find consultation area - good signage
Oaks Hospital - Tuesday, 28 October 2025
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Caring and prompt service with plenty of explanation regarding procedure including pre and after care. Thank you to all of you. Definitely 5 star service.
Oaks Hospital - Friday, 24 October 2025
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Excellent treatment. Friendly and helpful staff .
Oaks Hospital - Thursday, 23 October 2025
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All the hospital nurses and doctors were very professional and polite throughout Many thanks
Oaks Hospital - Thursday, 23 October 2025
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Every member of staff I have spoken to have been welcoming and friendly, answering any questions I had with patience. All my appointments / tests were faultless and I was never left wondering about results / what I should be doing next. I was assigned a nurse on my surgery day who was with me all day and went above and beyond to make sure I was comfortable. I received an after care call the day after surgery and I had all the numbers I needed to call if I was worried about anything. Really have nothing but praise for the oaks. Thankyou
Oaks Hospital - Wednesday, 22 October 2025
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As with all previous appointments very helpful and informative. Also the physiotherapist yesterday was a great help.
Oaks Hospital - Wednesday, 22 October 2025
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Experience was great as usual
Oaks Hospital - Tuesday, 21 October 2025
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Excellent treatment to remove my cataracts by the staff and the consultant Mr Dimitriou. Faultless and pain freeoperation. I am very grateful
Oaks Hospital - Monday, 20 October 2025
