Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Id like to send a big thank you for the care and compassion shown to me on the 27th October. From the initial ward admission to the recovery. The room was amazing clean and comfortable! Miss Taylor is an amazing consultant who took my history and background of all symptoms I had been getting since a teenager. For years I had gynaecological issues that unfortunately weren't properly assessed which I understand due to NHS pressures. The lovely HCA Lucy was the first person who was so lovely, making me laugh and her professionalism as well and as kindness. To ward sister Shona, who took so much time with me whilst I got very upset about the situation. Thank you for taking that time although it was super busy! Miss Taylor was kind, compassionate, thorough and incredibly professional. I had finally found out what was the root cause of all the years of pain and struggles. The procedure was daunting due to my Professional background. The Anaesthetist Mr Pai and ODP Billy were so kind, made me relax and chilled my nerves, this helped me really calm myself as i was incredibly anxious. In the recovery Becky took greatest care of me, it was so lovely to see a smiling face and calm nature. Thank you Becky. To the ward staff, where do I even begin! The lovely Hca Vicky who smelt lovely by the way and was just smiling and so kind. To the Pantry staff Tanya and Zara- I like my tea with honey and they remembered and brought me a lovely tea with of course my honey! To the housekeeping staff who do an amazing job to keep the rooms looking clean and lovely! Thank you for making a very scary and intimidating day, so normal natural and with no stress! The care received was 10/10 thank you for incorporating such professionalism, kindness! Id just like for all the people involved in my care to know that you do an utterly amazing job!
Oaks Hospital - Monday, 2 November 2026 -
Tim offered a perfect combination of exercise suggestions, hands on shoulder manipulation and strengthening advice in my Pysio session to help me to regain some flexibility and strength to a shoulder injury. Many thanks
Oaks Hospital - Monday, 2 November 2026 -
I had back surgery at the Oaks Hospital at the beginning of October with Mr Bhagat and Mr Prempeh and I can’t thank them enough, for looking after me and making sure my operation went to plan! After a year and 10 months of nerve and back pain, I’m finally free and four weeks into my recovery I’m feeling positive and recovering well! I would totally recommend both surgeons! I’d like to say a big Thank You to all the nurses too, particularly Cristine who was my main nurse over the two days and was Amazing but also Gabby and Jane too🌟 Overall my experience with everyone was very good at the Oaks 😊
Oaks Hospital - Sunday, 1 November 2026 -
Very relaxed atmosphere and pleasant staff.
Oaks Hospital - Sunday, 1 November 2026 -
Very efficient and reassuring.
Oaks Hospital - Sunday, 1 November 2026 -
Lovely nurses
Oaks Hospital - Friday, 30 October 2026 -
Great as always
Oaks Hospital - Friday, 30 October 2026 -
It was good. What else can I say.
Oaks Hospital - Wednesday, 28 October 2026 -
Staff friendly and helpful
Oaks Hospital - Wednesday, 28 October 2026 -
Good all round experience, happy with consultation and treatment.
Oaks Hospital - Wednesday, 28 October 2026 -
Very good service, clean and staff helpful and friendly
Oaks Hospital - Wednesday, 28 October 2026 -
Excellent and good service
Oaks Hospital - Tuesday, 27 October 2026 -
Great place to be looked after
Oaks Hospital - Tuesday, 27 October 2026 -
Mostly described previously. Phone call to arrange consultation resulting in a prompt appointment with Dr Pillay. Friendly and helpful manner and advice and information that helped me understand and treat my condition
Oaks Hospital - Tuesday, 27 October 2026 -
Reception staff are always welcoming and helpful. All the staff are friendly and make you feel at ease. Outstanding customer care
Oaks Hospital - Monday, 26 October 2026
