Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. However you choose to pay, it shouldn’t be what keeps you waiting. Our range of funding options lets you pay in a way that suits you and your finances.

Find out more about how to access private treatment with us

Patient Feedback

Hear from our patients talk about their recent experience with us

  • The hospital was clean, staff were helpful.

    star rating
    Oaks Hospital - Friday, 25 September 2026
  • I arrived early as parking can be an issue (there wasn’t any this time) which meant I was sat in the reception far earlier than usual. However I was only sat there for only a minute or two before I was called in. A very pleasant surprise.

    star rating
    Oaks Hospital - Thursday, 24 September 2026
  • I recently underwent a procedure at The Oaks Hospital and would like to commend the entire team for the outstanding care and service I received throughout my visit. From the moment I arrived, everything was exceptionally well organised and patient-focused. The convenience of free parking made the experience stress-free from the outset, and the facilities themselves were excellent. My private room was comfortable, well equipped, and maintained to an impeccable standard of cleanliness. What impressed me most was the professionalism, kindness, and efficiency of all the staff. Every member of the team treated me with compassion and respect, helping to put me at ease during what was naturally an anxious time. Their attention to detail and commitment to patient care were evident at every stage of my treatment. The entire experience exceeded my expectations, and I could not have asked for better care. I would have no hesitation in recommending The Oaks Hospital to anyone seeking high-quality healthcare in a clean, comfortable, and welcoming environment. Thank you to everyone involved for making my experience such a positive one.

    star rating
    Oaks Hospital - Thursday, 24 September 2026
  • Overall a very professional consultation, friendly yet business like. I would be happy to recommend Dr Ralphs.

    star rating
    Oaks Hospital - Thursday, 24 September 2026
  • All was very good and well run. Staff were all lovely.

    star rating
    Oaks Hospital - Thursday, 24 September 2026
  • I have just had a shoulder injection to treat my frozen shoulder, the Main Receptionist was very pleasant and welcoming on arrival, the Consultant was knowledgeable and professional. I went straight round for an X-Ray and was seen in minutes and then went straight back in with the Consultant Mr Stanton who booked me for the shoulder injection and explained the procedure. I was called by a very pleasant lady who booked me in for my injection - it was much sooner than I thought it may be. Today I had the injection, once again the X-Ray Receptionist was friendly and kind, the Consultant and nurse were supportive when I explained that I was very nervous of needles, they put my mind at rest and everything was explained to me exceptionally well. I would happily recommend Oaks Hospital to friends and family.

    star rating
    Oaks Hospital - Wednesday, 23 September 2026
  • Clean, lovely staff and more than adequate parking

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    Oaks Hospital - Wednesday, 23 September 2026
  • Very quick to get an appointment

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    Oaks Hospital - Wednesday, 23 September 2026
  • Very nice staff, the appointments did overrun a bit so I did have to wait a bit but that’s like any doctors/ hospital

    star rating
    Oaks Hospital - Tuesday, 22 September 2026
  • Outstanding

    star rating
    Oaks Hospital - Tuesday, 22 September 2026
  • Very calm environment with appointments made timely with enough time to give individual attention.

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    Oaks Hospital - Tuesday, 22 September 2026
  • Very helpful.

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    Oaks Hospital - Tuesday, 22 September 2026
  • I was really early for my appointment and the doctor was early too! Everyone is lovely at the oaks, very pleasant place to have a doctors appointment!

    star rating
    Oaks Hospital - Monday, 21 September 2026
  • Very clean facility with attentive staff.

    star rating
    Oaks Hospital - Monday, 21 September 2026
  • Thank you all

    star rating
    Oaks Hospital - Monday, 21 September 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud