Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Issue was dealt with swiftly. Clinicians were supportive and gave a clear explanation of treatment needed and process.

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    Oaks Hospital - Thursday, 26 February 2026
  • Excellent experience at the Oaks hospital today, I had an upper endoscopy done by Dr Simon Ralphs and I found him to be reassuring and professional, also the nurses leading up to the procedure were excellent and it really made me feel at ease. The reception team were also friendly.

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    Oaks Hospital - Wednesday, 25 February 2026
  • Very very busy.. Consultation with consultantVery good and informative

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    Oaks Hospital - Wednesday, 25 February 2026
  • Hospital staff were all so kind and helpful ,immaculately clean and such a lovely Hospital.

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    Oaks Hospital - Wednesday, 25 February 2026
  • Oaks Hospital is a welcoming and caring environment where all staff were supportive and couldn’t be more kind and considerate. Nothing was too much trouble and no aspect of the appointment was delayed or rushed through. Time and care was apparent from the moment I walked in. Thank you to all your staff.

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    Oaks Hospital - Wednesday, 25 February 2026
  • Receptionist very helpful, and consultant very helpfull all good

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    Oaks Hospital - Wednesday, 25 February 2026
  • Clean and welcoming. Friendly staff and clear instructions. Car parking limited and I couldn’t find a parking space so had to park on the street.

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    Oaks Hospital - Wednesday, 25 February 2026
  • Comfortable seating in waiting area, with vending machine and drinking water available.

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    Oaks Hospital - Wednesday, 25 February 2026
  • Lovely hospital and staff. Did have a bit of a wait but environment and staff were lovely

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    Oaks Hospital - Wednesday, 25 February 2026
  • Staff were all polite and respectful. Good care was offered throughout

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    Oaks Hospital - Wednesday, 25 February 2026
  • Okay will always hold a special place in my heart. The staff here are phenomenal. From friendly faces, to amazing support. You couldn't ask for better!

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    Oaks Hospital - Wednesday, 25 February 2026
  • Clean hospital, efficient service. Attentive staff.

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    Oaks Hospital - Wednesday, 25 February 2026
  • Car park too small . Wasted time trying to find a parking space . . Ended up parking on a very muddy verge .

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    Oaks Hospital - Wednesday, 25 February 2026
  • The parking is atrocious. Not enough spaces. Would give you high blood pressure looking for a vacant space.

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    Oaks Hospital - Wednesday, 25 February 2026
  • Don’t worry. It was not as bad as I thought it would be.

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    Oaks Hospital - Tuesday, 24 February 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud