Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I have received great care under Mr Corr and Mary McStay at Oaks, all staff have been amazing.

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    Oaks Hospital - Friday, 3 July 2026
  • Just the sort of place and service when you're nervous about what's about to happen.. Thanks so much for being GREAT

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    Oaks Hospital - Friday, 3 July 2026
  • I can't thank the lovely people from the oaks hospital enough from the reception to the doctors and nurses to Mr sloper and the amazing physio team who looked after me after I had my hip replacement op here and at home with the advice thank you Charlie and Hanna coyis !

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    Oaks Hospital - Thursday, 25 June 2026
  • Staff were very friendly and helpful, and nothing was too much trouble.

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    Oaks Hospital - Thursday, 25 June 2026
  • I’d just like to say how much of a positive experience so far I’ve had with this hospital for all my outpatient appointments. Staff are great and friendly; well organised and go above and beyond. Out of all the private hospitals I’ve been to, this has been the most efficient and professional.

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    Oaks Hospital - Wednesday, 24 June 2026
  • We have used various different doctors, surgeons and physicians at the oaks, always a great service from start to finish. Always dealt with our problems very quickly and promptly. All the staff are very welcoming and friendly. Very lucky to be so close to a great place. Thank you to everyone at the Oaks

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    Oaks Hospital - Wednesday, 10 June 2026
  • Really lucky to have been seen here for my shoulder. Staff were all brilliant and left with a much better feeling in my shoulder after months of pain. Thanks again to everyone who helped through my visit.

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    Oaks Hospital - Monday, 1 June 2026
  • Nice hospital, friendly staff but absolute nightmare for parking especially in the week.

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    Oaks Hospital - Wednesday, 20 May 2026
  • I was referred to the Oaks Hospital by the Pain Clinic at Ipswich Hospital. I've recently had an updated MRI (very quick and easy to arrange) and following that, discussed the options with the consultant and came up with a treatment plan. I've now had some Nerve Root Block injections and depending on the result of these and what pain relief I get from them, we are going to look at a Spinal Cord Stimulator as a longer term option for pain relief. The consultant here is also the only person other than me who has noticed both how high my current prescriptions are and how long I've been on them. I was only meant to be on this (or probably a lower) level of Morphine and Gabapentin for a few months around my previous spinal surgery nearly two years ago. As the usual questions when querying a repeat prescription are just "Any change in your symptoms?" and "Any side-effects?" to which both answers were no, my GP has just been re-issuing repeat prescriptions for these, without querying it, without warning me about long-term side-effects (which wasn't done at the start as they were only meant to be this high for a short-term), and with no effort to reduce the dosage. However, the consultant at the Oaks has written to my doctor telling them to look at my medication and see about very slowly reducing it whilst the Nerve Root Block takes effect. Everyone I've dealt with so far at the Oaks has been amazing from the Receptionists through to the Consultant, definitely not forgetting the fantastic Nurses. They've all been happy to help, to treat me like a person and not just another case of "bad-back", and are an absolute credit to the Oaks Hospital. I'd definitely recommend going there for any procedures if you can, as my experience so far has been brilliant.

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    Oaks Hospital - Friday, 1 May 2026
  • I saw Mr Dimitriou about my cataracts. He was excellent as i was very nervous. He made me feel at ease. First time at this private hospital and the service was was what i expected Excellent. Thankyou

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    Oaks Hospital - Friday, 24 April 2026
  • Attended day surgery for foot operation conducted by consultant Miss Georgina Wright. Miss Wright and all staff deserve highest of accolades for their outstanding care and professional ability. Fully recommend their services. Thank you very much indeed.

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    Oaks Hospital - Friday, 17 April 2026
  • NHS patient I was looked after so well 5 star by all staff especially Nurse Kate would definately recommend The Oakes

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    Oaks Hospital - Thursday, 16 April 2026
  • Was referred to this hospital as NHS pain management procedures as Ipswich hospital wait time was 2 years no consultant I was told. I had been on waiting list 42 weeks when got told Ramsay care taking over . I couldn't have been in better hands all staff wonderful professional procedure itself didn't take very long and although anesthetics administered more of relaxant. Was talked through it. Brilliant and coffee and sandwich biscuits given afterwards. A big thanks to all staff who were in the day unit and consultant and anaesthetists who helped made my short stay comfortable. I would recommend this hospital.

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    Oaks Hospital - Wednesday, 15 April 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud