Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I saw Mr Dimitriou about my cataracts. He was excellent as i was very nervous. He made me feel at ease. First time at this private hospital and the service was was what i expected Excellent. Thankyou

    star rating
    Oaks Hospital - Friday, 24 April 2026

  • Great experience all staff members were professional and amazing!

    star rating
    Oaks Hospital - Thursday, 23 April 2026

  • From the start of booking in, to being discharged, all staff were friendly, very efficient and always had time for you. Nothing seemed to be too much of a problem. Nice room, clean and very private. Food good. Thank you Oaks Hospital for making my stay as comfortable as possible

    star rating
    Oaks Hospital - Thursday, 23 April 2026

  • well worth the vist

    star rating
    Oaks Hospital - Thursday, 23 April 2026

  • Excellent.

    star rating
    Oaks Hospital - Tuesday, 21 April 2026

  • Great hospital

    star rating
    Oaks Hospital - Tuesday, 21 April 2026

  • All the staff were very helpful and polite.

    star rating
    Oaks Hospital - Tuesday, 21 April 2026

  • Excellent service

    star rating
    Oaks Hospital - Tuesday, 21 April 2026

  • Attended day surgery for foot operation conducted by consultant Miss Georgina Wright. Miss Wright and all staff deserve highest of accolades for their outstanding care and professional ability. Fully recommend their services. Thank you very much indeed.

    star rating
    Oaks Hospital - Friday, 17 April 2026

  • The experience was as good as it could be considering I was nervous about my procedure. . The staff couldn’t have been anymore reassuring

    star rating
    Oaks Hospital - Friday, 17 April 2026

  • Excellent staff and hospital from arrival to completion. I highly recommend.

    star rating
    Oaks Hospital - Friday, 17 April 2026

  • NHS patient I was looked after so well 5 star by all staff especially Nurse Kate would definately recommend The Oakes

    star rating
    Oaks Hospital - Thursday, 16 April 2026

  • Was referred to this hospital as NHS pain management procedures as Ipswich hospital wait time was 2 years no consultant I was told. I had been on waiting list 42 weeks when got told Ramsay care taking over . I couldn't have been in better hands all staff wonderful professional procedure itself didn't take very long and although anesthetics administered more of relaxant. Was talked through it. Brilliant and coffee and sandwich biscuits given afterwards. A big thanks to all staff who were in the day unit and consultant and anaesthetists who helped made my short stay comfortable. I would recommend this hospital.

    star rating
    Oaks Hospital - Wednesday, 15 April 2026

  • Hospital was clean and staff were all very friendly and attentive

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    Oaks Hospital - Tuesday, 14 April 2026

  • From first consultation to final sign-off/discharge, a smooth end to end process. Friendly professional staff. Very clean too-boot.

    star rating
    Oaks Hospital - Monday, 13 April 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud