Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • 100% first class all round.

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    Oaks Hospital - Thursday, 7 May 2026
  • Dr Bhupinder Sihra was very kind and helpful and I appreciate this a lot. I still have some difficulties to get through despite my results saying I’m in the clear because a previous test I did elsewhere has unfortunately left me a nervous reck mentally with eating still( and I still have other medical issues that also make it difficult to eat as well ) but I’m glad to have the proof still that I’m ok to eat nuts and seeds again . And I hope there will be more drs like Dr Bhupinder Sihra in future to help others that need it .

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    Oaks Hospital - Wednesday, 6 May 2026
  • Overall very satisfied with appointment and visit

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    Oaks Hospital - Wednesday, 6 May 2026
  • Pleasant suroundings

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    Oaks Hospital - Wednesday, 6 May 2026
  • First visit and very impressed

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    Oaks Hospital - Wednesday, 6 May 2026
  • Excellent professional service

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    Oaks Hospital - Wednesday, 6 May 2026
  • I had an MRI here due to long waiting times at another hospital and everything was fantastic. Lovely, friendly staff and the appointment was easy to book and smooth when I got there.

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    Oaks Hospital - Monday, 4 May 2026
  • Superb staff everywhere from the friendly welcome by reception staff - wonderful professionalism by caring nursing staff and medical practitioners.

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    Oaks Hospital - Friday, 1 May 2026
  • I was referred to the Oaks Hospital by the Pain Clinic at Ipswich Hospital. I've recently had an updated MRI (very quick and easy to arrange) and following that, discussed the options with the consultant and came up with a treatment plan. I've now had some Nerve Root Block injections and depending on the result of these and what pain relief I get from them, we are going to look at a Spinal Cord Stimulator as a longer term option for pain relief. The consultant here is also the only person other than me who has noticed both how high my current prescriptions are and how long I've been on them. I was only meant to be on this (or probably a lower) level of Morphine and Gabapentin for a few months around my previous spinal surgery nearly two years ago. As the usual questions when querying a repeat prescription are just "Any change in your symptoms?" and "Any side-effects?" to which both answers were no, my GP has just been re-issuing repeat prescriptions for these, without querying it, without warning me about long-term side-effects (which wasn't done at the start as they were only meant to be this high for a short-term), and with no effort to reduce the dosage. However, the consultant at the Oaks has written to my doctor telling them to look at my medication and see about very slowly reducing it whilst the Nerve Root Block takes effect. Everyone I've dealt with so far at the Oaks has been amazing from the Receptionists through to the Consultant, definitely not forgetting the fantastic Nurses. They've all been happy to help, to treat me like a person and not just another case of "bad-back", and are an absolute credit to the Oaks Hospital. I'd definitely recommend going there for any procedures if you can, as my experience so far has been brilliant.

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    Oaks Hospital - Friday, 1 May 2026
  • The staff were friendly and helpful, the doctors are very professional and supportive.

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    Oaks Hospital - Friday, 1 May 2026
  • Great. Couldn't fault anything

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    Oaks Hospital - Friday, 1 May 2026
  • Every time I have visited Oaks Hospital I have received a great welcome and wonderful care. Nothing has been too much trouble for the lovely staff at Oaks Hospital. I have been very well cared for and I thank you for that!

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    Oaks Hospital - Friday, 1 May 2026
  • Would like to thank Joby on the night shift with me for being kind and caring. 4am buzzer call he was there like a shot! Anaesthetic team, WOW what an experience to have such lovely people to make you feel so calm during such a stressful time! Nice little family bond there which is incredible to see. Mr Hassan secretary Maria - thank you for liaising with me for month answering my emails so promptly and your kindness! Admissions team for being super helpful and caring. My overall stay has been an excellent experience Cannot thank you all enough

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    Oaks Hospital - Friday, 1 May 2026
  • I was the first patient, so little waiting time, super friendly staff and very clean atmosphere

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    Oaks Hospital - Wednesday, 29 April 2026
  • I was seen on time in comfortable surroundings

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    Oaks Hospital - Wednesday, 29 April 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud