Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I have to give a feedback for the excellent treatment I received in your Ophthalmology department on the 15th.Feb.2024. From the nurses who put me at ease from the first moment ,like a 'friend' , to the expert team who performed the op. I have nothing but praise for my experience at The Cherwell. Thank you. Regards Eva Edwards

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    The Cherwell Hospital

    Thursday, 22 February 2024
  • Yesterday I had surgery on my cataract at the Cherwell Hospital. What an amazing experience. From the moment I walked through the front door, to preparation for surgery, actual operation and after care I was looked after and put at my ease. Could not fault the whole process. The whole team should be congratulated. They are amazing. Even got a follow up call today to check all was okay. I would have no hesitation in recommending the Cherwell ophthalmic department .

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    The Cherwell Hospital

    Friday, 9 February 2024
  • I had cataract surgery yesterday and I am feeling great! I can see clearly and colours are so vibrant. I've not had great sight for 3 and a half years so now I am so very happy. All the staff were very friendly, professional and efficient.

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    The Cherwell Hospital

    Friday, 9 February 2024
  • Cannot praise everyone at The Cherwell highly enough. From the surgeon, the nurses, even the receptionist. Thank you all.

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    The Cherwell Hospital

    Saturday, 2 September 2023
  • First class service! I was seen by my chosen consultant within a few minutes and investigations and follow up booked.

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    The Cherwell Hospital

    Monday, 21 August 2023
  • The joys of getting older means that I've been here a few times over the last two years, but each time I've been I've been impressed with the people, service and whole experience. Parking is never an issue as there are several hospital car parks to choose from. Inside is clean, modern and definitely a step above a NHS hospital. Private patients are looked after by the lovely Karen, who is always welcoming, does all she can to help patients feel at ease both in person in the private patient waiting room, on the ward, or over the phone. All the staff from Karen, reception, nurses, x-ray and MRI staff and the two consultants I've been treated by, My Kordas and Mr Shafighian, have all been friendly and brilliant! If you have a choice about which hospital you go to I'd definitely recommend the Cherwell.

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    The Cherwell Hospital Thursday, 27 July 2023
  • Excellent Hospital many thanks to all of the staff at the Cherwell hospital. Can't thank them all enough for a pain free life after my hip replacement surgery.

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    The Cherwell Hospital

    Wednesday, 19 July 2023
  • Has a very professional and understanding staff member from the doctor to the nurses to the physio they are also patient and kind they know how to ease your nerves when nervous and make you feel at ease...

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    The Cherwell Hospital

    Thursday, 29 June 2023
  • It was most disappointing not to be greeted by any of the 2 receptionists who continued to look down at their laptops when I arrived at the desk, and I needed to say 'who wants me' for one of them to look up. Also, one receptionist loudly shouted 'Oy' to a delivery driver who dropped off a parcel that she required him to pass over the barrier. It was unprofessional and unnecessary, the whole waiting room patients looked at each in surprise and felt embarrassed for the courier.

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    The Cherwell Hospital

    Wednesday, 15 February 2023
  • Carpal tunnel surgery - shorter wait than expected, kept fully informed all the way, by nurses and surgeon, all staff friendly and helpful, in and out in 4 hours, recovery going well after 3 weeks. One small criticism - one assumes hospitals are warm! I understand the reason for the chilliness, but advice to bring a warmer dressing gown would have been helpful!

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    The Cherwell Hospital

    Saturday, 4 February 2023
  • I can’t thank the whole team at The Cherwell hospital enough for the excellent service I received during making my recent stay for a hip replacement. From the moment I arrived on the ward the staff were attentive and caring and helped to allay my anxiety about surgery. The anaesthetist was lovely and reassuring whilst he and the theatre nurse even made me laugh before the procedure! Thank you to the nurses back on the ward, and the physiotherapist who looked after me, all with patience and good humour.

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    The Cherwell Hospital

    Friday, 3 February 2023
  • Great hospital, just not enough parking

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    The Cherwell Hospital

    Monday, 30 January 2023
  • I could write a novelette on how great the staff are at The Cherwell Hospital, but I’ll keep this as short as possible. It’s not often you come across a hospital (or any establishment for that matter) where literally everyone from the cleaning staff to the Hospital Director is friendly, caring, helpful and thorough. As a former Medical Devices Sales Territory Manager for many years, I’ve visited numerous hospitals; meeting and observing all types of staff members. This included supporting Orthopaedic, Spinal, Neurology, ENT, and Gynaecology surgeons in operating theatres when they were using my medical devices during surgery. From my experience/observation, I’m confident that whatever type of care/treatment you require at The Cherwell Hospital, you can rest assured that every member of staff are amongst the best in their respective fields. I had two major hip replacement surgeries at The Cherwell Hospital, as well as a Medial Branch Block injection for severe back pain, and on all three occasions the professional, knowledgeable, thorough, kind and considerate care I received was exceptional! This of course aided my quick and successful recovery. The careful attention to detail displayed by everyone (from the outset) was particularly reassuring; keeping my mind at ease throughout whole experience. A special thanks to Mr Luc Boizot (Consultant Orthopaedic Surgeon), Mr Dusan Repel (Consultant Anaesthetist), Mr Sean Grannum (Consultant Spinal Surgeon), Roberto (Nurse) and Prash (Physiotherapist).

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    The Cherwell Hospital Tuesday, 3 January 2023

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