Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Staff were friendly and the room was comfortable Food was very good

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    Berkshire Independent Hospital

    Tuesday, 16 April 2024
  • Very good service

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    Berkshire Independent Hospital

    Wednesday, 3 April 2024
  • All was as it should be

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    Berkshire Independent Hospital

    Wednesday, 20 March 2024
  • Excellent service & help

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    Berkshire Independent Hospital

    Tuesday, 19 March 2024
  • I have always been treated very well in this hospital but today was remarkable. Minal Desai, physiotherapist, took the time to ask me many questions to fully understand the problem, she listened to me deeply and answered all my doubts. She was professional with a human approach, compassionate and kind. I could tell she loves her job and she is a good person. I wanted to share my experience because I left the hospital feeling happy and grateful for that interaction.

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    Berkshire Independent Hospital

    Friday, 15 March 2024
  • Pleasant staff. Neat and clean facility.

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    Berkshire Independent Hospital

    Wednesday, 13 March 2024
  • The Berkshire Independent Hospital in my opinion ,has got to be the best private hospital I have been to ,for the following reasons 1)Excellent ,professional and friendly staff 2)Appointment on time. 3)Cleanliness .4)Good parking facilities.You just feel you are in good hands and will be well cared for .

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    Berkshire Independent Hospital

    Sunday, 10 March 2024
  • I cannot praise this hospital enough. I have been suffering with Plantar Fasciitis for nearly three years. Saw Mr McAndrew in November and he arranged for a MRI scan and then steroid injections whilst having ultrasound. For the first time in years I can walk without pain. The staff here are all amazing and cannot do enough to make you feel at ease, this is from the receptionists to the consultants. Would thoroughly recommend to anybody. Bravo

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    Berkshire Independent Hospital

    Thursday, 29 February 2024
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    Berkshire Independent Hospital

    Thursday, 29 February 2024
  • The service was beyond very good, it was excellent right from the off and completely exceeded any expectations I had. Every member of staff from reception to my consultant went above and beyond what I was expecting and the service and treatment was simply incredible from the moment I entered the hospital. Unfortunately this wasn’t my first Rodeo at Berkshire Independent Hospital Reading and Mr [name removed] was my consultant once again and was so reassuring and talked me through each process thoroughly so I had no doubts or concerns. The anaesthetists were so friendly, comforting and incredibly funny which is exactly what I needed to keep me calm. Also the senior staff nurse; [name removed] was amazing. She couldn’t have done more to help and was constantly there for me when needed. She made the stay in the ward a very pleasant experience. I cannot thank the entire team enough. I have never experienced such excellent treatment anywhere before and I doubt I ever will. Thank you so much to all of you. [name removed]

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    Berkshire Independent Hospital Thursday, 8 February 2024
  • Lovely friendly staff , beautifully clean . Comfortable reception

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    Berkshire Independent Hospital

    Tuesday, 30 January 2024
  • Excellent friendly patient staff

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    Berkshire Independent Hospital

    Monday, 29 January 2024

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