Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Reception staff are incredibly rude and dismissive. They have no concept of empathy or even just basic human respect. All other staff beyond that point are wonderful, it's just a shame the first thing you are greeted with is rudeness. I'm sure this isn't the case for all of them but it certainly was for the one I unfortunately had to speak to 3 times

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    Buckshaw Hospital

    Saturday, 7 December 2024
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    Buckshaw Hospital

    Wednesday, 27 November 2024
  • My elderly mum visited Buckshaw Hospital today for an appointment with Mr Izzat. I can’t recommend this hospital, Mr Izzat and the whole team enough. Their care and kindness shown to my mum was wonderful! Thank you for looking after her and your attention in making sure she was ok.

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    Buckshaw Hospital

    Thursday, 14 November 2024
  • Very professional and spotlessly clean. The staff in all departments are wonderful, very helpful and courteous. Thank you.

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    Buckshaw Hospital

    Tuesday, 29 October 2024
  • The whole experience from initial consultation to completing my procedure,was a pleasure, which is not a statement relating to hospital treatment. Reception (brilliant), all the staff (brilliant),Dr Haq (is something else). Thankyou

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    Buckshaw Hospital

    Thursday, 12 September 2024
  • Lovely clean establishment and well set out

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    Buckshaw Hospital

    Thursday, 8 August 2024
  • Went for a procedure, I arrived early so it was OK to check in. I was called in bang on time and procedure was done and dusted in 1hr 15 mins the staff are excellent and really make you comfortable. I have been having the same procedure for the last 15 years and this was the best one, hardly any pain or discomfort. 5 stars to the staff and Consultant.

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    Buckshaw Hospital

    Monday, 24 June 2024
  • Tracey the physio is an absolute asset to the team. I've been messed about for years by both private and nhs services, but Tracey is the first person that has taken the time to really understand my back issues, and built a physio plan bit by bit that has actually worked. Thanks Tracey for all your help!

    star rating

    Buckshaw Hospital

    Wednesday, 19 June 2024

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If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback