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Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Very good hospital all staff are very friendly and professional

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    Buckshaw Hospital - Thursday, 17 July 2025

  • I attended this morning for 2 separate appointments, one being an ENT and the other an endoscopy. The consultant who I saw for my ENT appointment was great, listened to everything I said and ran me through several options, after a previous bad experience with ENT this was completely different and really made a difference so firstly thank you to him. Then an hour later I had my endoscopy, I was extremely nervous for this, the ward staff allowed my husband to come through with me for the initial part which really helped ease my nerves. I was met by Amy who is the loveliest nurse, she really cares and went out of her way to make sure I was put at ease and I can’t thank her enough. The rest of the team were equally as caring and amazing! The doctor who did my cannula had me and my husband crying with laughter! As someone with a serious needle phobia this has never happened before but was very welcomed! The procedure was extremely quick and I was comfortable throughout, it is really nothing to worry about. Just want to say a special thanks to the lovely nurses who calmed me down when I got into theatre and truly made this one of the best medical experiences I’ve ever had. Would choose this hospital in heartbeat for any future medical procedure. Thank you! I should add that Mr Loganathan who is the specialist and conducted my endoscopy was great, I didn’t really speak to him much but he’s clearly amazing at what he does so huge thanks to him too

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    Buckshaw Hospital - Tuesday, 8 July 2025

  • 20min delay of scheduling. Otherwise Excellent.

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    Buckshaw Hospital - Tuesday, 1 July 2025

  • Straight forward pleasant environment. Found all staff helpful,efficient and friendly .However did wait around 35 mins but once in diagnosis then blood test done swiftly after which made up for it.Free parking.

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    Buckshaw Hospital - Monday, 30 June 2025

  • I recently attended Buckshaw Hospital for a procedure and couldn’t have asked for a better experience. From start to finish, the staff were kind, respectful, and extremely reassuring. The nurses made me feel at ease, and the doctors explained everything clearly both before and after the procedure. Clean, calm environment and genuinely compassionate care — thank you to the whole team for making a daunting experience so much more manageable.

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    Buckshaw Hospital - Friday, 27 June 2025

  • Very nice, Hospital staff extremely professional very courteous I

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    Buckshaw Hospital - Wednesday, 18 June 2025

  • Excellent overall experience, made me feel at ease!

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    Buckshaw Hospital - Monday, 16 June 2025

  • Punctual very nice staff

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    Buckshaw Hospital - Wednesday, 28 May 2025

  • I had hernia surgery yesterday at Buckshaw hospital. Must say the care was second to none. Brilliant experience from start to finish. Special shout out to nurse Amy who looked after me pre and post op - such a lovely kind warm caring and professional person. Everyone there was great, organised and efficient and I couldn’t recommend this hospital enough.

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    Buckshaw Hospital - Sunday, 25 May 2025

  • Excellent

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    Buckshaw Hospital - Thursday, 22 May 2025

  • My better half had a MRI scan done today and he was struggling with the confined space element of the procedure. The nurses were absolutely spectacular in the way they talked to him and progressed through the whole process. Fantastic hospital, especially the MRI nurses.

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    Buckshaw Hospital - Saturday, 17 May 2025

  • Plenty of parking. Waiting area was clean and cool. Appointment was on time.

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    Buckshaw Hospital - Friday, 16 May 2025

  • Easy to find. Seamless experience from start to finish

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    Buckshaw Hospital - Tuesday, 13 May 2025

  • Great experience

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    Buckshaw Hospital - Monday, 12 May 2025

  • Very efficient and helpful staff

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    Buckshaw Hospital - Wednesday, 7 May 2025

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