Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Went for a procedure, I arrived early so it was OK to check in. I was called in bang on time and procedure was done and dusted in 1hr 15 mins the staff are excellent and really make you comfortable. I have been having the same procedure for the last 15 years and this was the best one, hardly any pain or discomfort. 5 stars to the staff and Consultant.

    star rating

    Buckshaw Hospital

    Monday, 24 June 2024
  • Tracey the physio is an absolute asset to the team. I've been messed about for years by both private and nhs services, but Tracey is the first person that has taken the time to really understand my back issues, and built a physio plan bit by bit that has actually worked. Thanks Tracey for all your help!

    star rating

    Buckshaw Hospital

    Wednesday, 19 June 2024
  • I visited for an endoscopy , the staff where amazing , I don't know everyone's name , but the girl who did the pre questionnaire , a girl called Emma who helped me in theatre really kind and a big shout out to my lovely BSL interpreter Kay , I was so lucky to have her the hospital arranged this as I'm deaf . The hospital is clean and modern , but the staff are truly brilliant

    star rating

    Buckshaw Hospital

    Tuesday, 28 May 2024
  • Had an operation here this week and it is by far the best medical care I’ve every received, from start to finish! The hospital is so clean and the staff can’t do enough, recovery was fast and straight forward. If I was to ever need an operation again I would definitely visit back buckshaw hospital.

    star rating

    Buckshaw Hospital

    Thursday, 16 May 2024
  • Very nice doctors and staff. There is free WiFi but requires a login.

    star rating

    Buckshaw Hospital

    Tuesday, 7 May 2024
  • I would like to leave a review for Abi in radiology for all her help today, Chasing around several departments to find out where an appointment had been booked for my husband and called me back several times to update me This is what you call first class customer service and I appreciate it very much.

    star rating

    Buckshaw Hospital

    Wednesday, 17 April 2024
  • Wonderful place and amazing friendly staff. Was looked after from first appointment to discharge from my procedure wonderfully. Hospital is brand new, clinically sterile and a relaxing place to be a patient. Cup of coffee and toast was beautifully presented and went down a treat Thank you to all for looking after me so well. The staff are a credit to the place

    star rating

    Buckshaw Hospital

    Wednesday, 17 April 2024
  • Just been for hernia repair couldn't fault it very efficient great helpful friendly staff chose buckshaw from nhs list 👍

    star rating

    Buckshaw Hospital

    Thursday, 4 April 2024

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If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback