Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Good clean hospital
Buckshaw Hospital - Monday, 9 February 2026
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The hospital was very clean and professional and everyone I interacted with was friendly and helpful
Buckshaw Hospital - Tuesday, 3 February 2026
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The hospital was very clean and organised and all the staff were very friendly and professional
Buckshaw Hospital - Tuesday, 3 February 2026
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Agree with others who reviwed Buckshaw re MRI scan. Was told to expect MRI in 7 days. No appointment was forthcoming so had to phone 3 times before appointment was confirmed. Very difficult to get thro on telephone and twice I was told scan was waiting to be signed off and no appointment could be made until after that. Think this is something that should be looked at as it's very frustrating when you are in severe pain. The actual appointment went very well, Alicia on Reception was lovely and Amy and Emma were most reassuring and answered all my questions about the scan. Gloria Peters
Buckshaw Hospital - Monday, 2 February 2026
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All good thanks
Buckshaw Hospital - Wednesday, 28 January 2026
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Lovely clean hospital with super friendly staff, also very little to no wait time!
Buckshaw Hospital - Tuesday, 27 January 2026
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Had a MRI Scan today 26/01/26. Just like to say I had an outstanding level of care by the girls in the MRI Department. From walking in at the reception, the girls in the MRI was outstanding, caring and very professional. Nothing was to much trouble for them they made everything so relaxed. They are a credit to Buckshaw Hospital. Please pass on my gratitude. Outstanding. JI Cowburn
Buckshaw Hospital - Monday, 26 January 2026
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My appointment was on time the staff were very friendly and the hospital was very clean
Buckshaw Hospital - Wednesday, 21 January 2026
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My recent visits to Buckshaw Hospital have been very easy and very swift to arrange appointments. The hospital is self is very well run and the staff efficient and helpful. I was kept fully informed of all processes and requirements. My procedure by Dr. Drake was carried out with minimal anxiety to myself and was quick and efficiently completed.
Buckshaw Hospital - Wednesday, 21 January 2026
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Excellent appointment. Clear explanation and diagnosis. Scan explained in detail. Doctor friendly and well presented. Very pleased with the overall experience
Buckshaw Hospital - Tuesday, 20 January 2026
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Very clean and calm with plenty of seating. Waiting times vary - in on time at first visit, 20 mins late on second visit. The one downside is there isn't the same level of equipment as an NHS clinic, eg antiseptic swabs, medications etc. Otherwise, a very amenable experience.
Buckshaw Hospital - Tuesday, 20 January 2026
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I recently attended this hospital for an out-patient appointment. My first point of contact was Elaine Cain who had a lovely manner and arranged everything for me, following up with email confirmation. The Consultant Mr Pikoulas was again lovely, very informative, thorough and answered any questions I had. Finally the staff in imaging from the Consultant Radiologist who again was lovely in her manner and very reassuring, to the radiographer who chatted to me throughout was so friendly and kind. Thank you to all the staff I encountered on my visit; every staff member I came across smiled. I would not hesitate to recommend to others.
Buckshaw Hospital - Friday, 16 January 2026
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I'd recommend the hospital, definitely.
Buckshaw Hospital - Tuesday, 13 January 2026
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I attended Buckshaw Hospital on 12th January 2026 for an upper endoscopy and was really impressed with the care, knowledge and professionalism of all the staff. From initial consultation through to procedure it was prompt and I was kept fully informed at all times. Thank you.
Buckshaw Hospital - Tuesday, 13 January 2026
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Buckshaw hospital is such a nice, welcoming hospital with a very calming atmosphere. It doesn’t feel like your typical hospital, it’s very clean, the staff that work there are all so professional and friendly. I would recommend Buckshaw hospital to anyone and everyone! I was treated with such care in my day surgery and the staff couldn’t do enough for me. Thank you once again.
Buckshaw Hospital - Monday, 12 January 2026
