Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Friendly staff very professional, ideally situated, awaiting big back opp, there hands r tied waiting for NHS funding
Buckshaw Hospital - Tuesday, 10 March 2026
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I had a GA procedure yesterday and was very impressed with the whole experience. Very friendly care team and the surgeon was extremely clear as to what he intended to do. The only things I was a little disapointed with was the wait time from being admitted at 08:00, but not going into theatre until12:15 (I had expected it not to be so long, so had not brought my mobile phone or a magazine or book) and my wife had taken a day off work to accomapny me whilst i waited for the procedure and also to be with me in the recovery pod. This was not allowed so she could have gone into work for a few hours, to take her mind off my situation. It may be a good idea to point out to patients that the wait time can be quite long, and that nobody is allowed to accompany patients beyond the main reception. Overall, a very nice hospital with lovely, caring staff and surgeon.
Buckshaw Hospital - Thursday, 5 March 2026
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Excellent experience from checking in at reception to spealing to the consultant and nursing staff prior to, during and at discharge. Thankyou
Buckshaw Hospital - Wednesday, 25 February 2026
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If you have to be ill this is a great place to do it. Well organised and friendly staff. Prompt service in attractive surroundings.
Buckshaw Hospital - Tuesday, 24 February 2026
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Fantastic care from all the staff. Felt like I was a private patient not NHS. What a shame it isn’t like this in all hospitals. Thanks to all concerned ❤️
Buckshaw Hospital - Tuesday, 17 February 2026
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Good car park, nice waiting room, short wait to be seen by friendly staff.
Buckshaw Hospital - Tuesday, 17 February 2026
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OMG a hospital without the additional worry of parking costs! A nice quiet clean place as they all should be. Lovely staff. It was a pleasure to be ill.
Buckshaw Hospital - Wednesday, 11 February 2026
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Agree with others who reviwed Buckshaw re MRI scan. Was told to expect MRI in 7 days. No appointment was forthcoming so had to phone 3 times before appointment was confirmed. Very difficult to get thro on telephone and twice I was told scan was waiting to be signed off and no appointment could be made until after that. Think this is something that should be looked at as it's very frustrating when you are in severe pain. The actual appointment went very well, Alicia on Reception was lovely and Amy and Emma were most reassuring and answered all my questions about the scan. Gloria Peters
Buckshaw Hospital - Monday, 2 February 2026
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Had a MRI Scan today 26/01/26. Just like to say I had an outstanding level of care by the girls in the MRI Department. From walking in at the reception, the girls in the MRI was outstanding, caring and very professional. Nothing was to much trouble for them they made everything so relaxed. They are a credit to Buckshaw Hospital. Please pass on my gratitude. Outstanding. JI Cowburn
Buckshaw Hospital - Monday, 26 January 2026
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I recently attended this hospital for an out-patient appointment. My first point of contact was Elaine Cain who had a lovely manner and arranged everything for me, following up with email confirmation. The Consultant Mr Pikoulas was again lovely, very informative, thorough and answered any questions I had. Finally the staff in imaging from the Consultant Radiologist who again was lovely in her manner and very reassuring, to the radiographer who chatted to me throughout was so friendly and kind. Thank you to all the staff I encountered on my visit; every staff member I came across smiled. I would not hesitate to recommend to others.
Buckshaw Hospital - Friday, 16 January 2026
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I attended Buckshaw Hospital on 12th January 2026 for an upper endoscopy and was really impressed with the care, knowledge and professionalism of all the staff. From initial consultation through to procedure it was prompt and I was kept fully informed at all times. Thank you.
Buckshaw Hospital - Tuesday, 13 January 2026
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Attended an appointment today at the hospital. I arrived early, was seen exactly on time for an echocardiogram. Lovely premises, all staff very friendly and efficient. A really positive experience, I would highly recommend them. Thank you.
Buckshaw Hospital - Tuesday, 2 December 2025
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From walking in all the staff were wonderful. Was put at ease by everyone I came into contact with.
Buckshaw Hospital - Friday, 24 October 2025
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Wonderful, caring staff, who really do look after you very well. My procedure was carried out efficiently and by the time I left I knew exactly what to expect in the days ahead. Follow up appointments were even made for me. The only downside side was the rather long wait before surgery, which was due to unforeseen circumstances.
Buckshaw Hospital - Wednesday, 15 October 2025
