Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Excellent appointment. Clear explanation and diagnosis. Scan explained in detail. Doctor friendly and well presented. Very pleased with the overall experience

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    Buckshaw Hospital - Tuesday, 20 January 2026
  • Very clean and calm with plenty of seating. Waiting times vary - in on time at first visit, 20 mins late on second visit. The one downside is there isn't the same level of equipment as an NHS clinic, eg antiseptic swabs, medications etc. Otherwise, a very amenable experience.

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    Buckshaw Hospital - Tuesday, 20 January 2026
  • I recently attended this hospital for an out-patient appointment. My first point of contact was Elaine Cain who had a lovely manner and arranged everything for me, following up with email confirmation. The Consultant Mr Pikoulas was again lovely, very informative, thorough and answered any questions I had. Finally the staff in imaging from the Consultant Radiologist who again was lovely in her manner and very reassuring, to the radiographer who chatted to me throughout was so friendly and kind. Thank you to all the staff I encountered on my visit; every staff member I came across smiled. I would not hesitate to recommend to others.

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    Buckshaw Hospital - Friday, 16 January 2026
  • I'd recommend the hospital, definitely.

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    Buckshaw Hospital - Tuesday, 13 January 2026
  • I attended Buckshaw Hospital on 12th January 2026 for an upper endoscopy and was really impressed with the care, knowledge and professionalism of all the staff. From initial consultation through to procedure it was prompt and I was kept fully informed at all times. Thank you.

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    Buckshaw Hospital - Tuesday, 13 January 2026
  • Buckshaw hospital is such a nice, welcoming hospital with a very calming atmosphere. It doesn’t feel like your typical hospital, it’s very clean, the staff that work there are all so professional and friendly. I would recommend Buckshaw hospital to anyone and everyone! I was treated with such care in my day surgery and the staff couldn’t do enough for me. Thank you once again.

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    Buckshaw Hospital - Monday, 12 January 2026
  • Excellent care and friendly staff. Very clean.

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    Buckshaw Hospital - Tuesday, 6 January 2026
  • Very clean and tidy.apointment times always punctual. Parking out side main entrance was perfect.

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    Buckshaw Hospital - Friday, 19 December 2025
  • Staff was good. Waiting area was very clear and comfortable.

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    Buckshaw Hospital - Friday, 19 December 2025
  • Highly recommend due to the process being very straightforward and informative.

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    Buckshaw Hospital - Friday, 19 December 2025
  • From the reception staff to the lovely nurses. I was treated with kindness, dignity and respect. All done with a smile on their faces too. Thank you…

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    Buckshaw Hospital - Thursday, 18 December 2025
  • Excellent hospital and staff. Very professional and the hospital immaculate.

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    Buckshaw Hospital - Thursday, 18 December 2025
  • Amazing and productive

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    Buckshaw Hospital - Thursday, 18 December 2025
  • The hospital is clean, pleasant to sit in and appointments were prompt.

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    Buckshaw Hospital - Thursday, 18 December 2025
  • Excellent as usual

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    Buckshaw Hospital - Thursday, 18 December 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud