The Cherwell Hospital aims to the provide the very best of care to you by offering services and facilities of the highest standard.
If we have failed to meet these standards please tell a member of the team and we will try and resolve your concerns in person, whilst you are here.
However, if you do wish to make a formal complaint, please write to the General Manager of the hospital and outline in your letter:
• The nature of the complaint
• Names and positions of any staff members involved
• When the events took place
• Any action already taken
• What you can do to resolve your complaint
Once this letter has been received, you will receive written confirmation from The Cherwell Hospital.
Your complaint will then be thoroughly investigated.
Our company ethos "People caring for people" means that every single day our teams selflessly put our patients' needs before their own to help deliver quick access to treatment, so you and your family do not have to worry and wait.
With more than 2500 consultants throughout the UK, you can opt for a specialist in the treatment you require. They will remain dedicated to your care throughout your stay and follow-up consultations.
Full adherence to all guidance issued from professional organisations including the Government and Public Health England.
We can provide access to a dedicated member of staff to talk through any concerns you may have prior to attending hospital.
Our hospitals are ensuring we have as many free car parking spaces available for our patients as possible.