Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • 10/10. Perhaps , for someone my age (nearly 80), someone could ask about how I was getting home, just to be on the safe side.

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    Yorkshire Clinic - Friday, 3 October 2025
  • We visited The Yorkshire Clinic through NHS reference for my wife’s hysterscopy treatement. I have to mention that the service was exceptionally amazing and couple of mentions for Professor P Donovan and nurse Nicole for being very patient and explaining the pre procedure and post procedure process. And the waiting time was very minimal. Huge thanks to NHS reference and Yorkshire clinic for providing the best service.

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    Yorkshire Clinic - Tuesday, 30 September 2025
  • It was excellent. The parking can be a bit of a nightmare, the actual hospital and staff are fantastic. My appointments have always been on time and I have been seen very quickly, which is great.

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    Yorkshire Clinic - Tuesday, 30 September 2025
  • My visit for my check up was fast and well.

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    Yorkshire Clinic - Monday, 29 September 2025
  • It would be useful to have things written down clearly after surgery so that you're not relying on your memory as there's much information to take in.

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    Yorkshire Clinic - Thursday, 25 September 2025
  • Referred her by the NHS Mr Taylor had been nothing less than magnificent. Such a gentleman, talks to you like a human takes time for you without rushing, he's been thorough in all examinations, scans etc. Due surgery in Jan 2026, delayed due to another major surgery ive just had. He's kept in touch and kept upto speed with everything.

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    Yorkshire Clinic - Wednesday, 24 September 2025
  • From start to finish; everything was done in a professional and courteous manner.

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    Yorkshire Clinic - Tuesday, 16 September 2025
  • The clinic was great, clean and tidy, the staff were polite and welcoming.

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    Yorkshire Clinic - Tuesday, 16 September 2025
  • Very helpful staff and extremely well managed Clinic!

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    Yorkshire Clinic - Monday, 15 September 2025
  • All staff pleasant and courteous.

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    Yorkshire Clinic - Thursday, 11 September 2025
  • All good nothing further to add

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    Yorkshire Clinic - Tuesday, 2 September 2025
  • I had the best experience here today. Everything was timely, welcoming, professional, reassuring. The staff were so lovely. Each member of staff that was dealing with you came and introduced themselves. They were friendly, chatty and made you feel welcome and special. Everything you need is on hand and you can ask them anything. I was comfortable and so content.

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    Yorkshire Clinic - Friday, 29 August 2025
  • The £200 consultancy fee to obtain a second opinion on an enlarged prostate with Mr Stewart at The Yorkshire Clinic was possibly the best investment of my life. I had been advised by 4 consultants that only a TURP or HoLEP procedure would work for me. At the age of 57, I recognised that I only had one chance to make a correct choice. Friends and family have encountered similar issues and chosen pathways which have included TURP, Rezum, HoLEP and GreenLight procedures. They have all taken at least 6 weeks to regain urinary continence with varying degrees of success. All went home with catheters for at minimum of two weeks, two developed UTI’s, and FIT notes were needed for a minimum of 6 weeks in all cases. One gentleman aged 64, after two years, is still partially incontinent and all four have issues with their sexual function. Many others are deferring treatment due to horror stories about the long-term effects of the treatment. I discussed Aquablation with Mr Stewart and went ahead with the procedure. Mr Gordon carried out the operation at The YC and he was brilliant from start to finish. Two days later I was home, catheter free, and fully in control of my bladder and soon discovered no loss in sexual function. I drove on the day of discharge and have started swinging a golf club 5 days post op. I am a first aid trainer and would have had no problem working after leaving hospital. It became apparent to me that the procedure is not promoted by urologists who do not perform the procedure. This may be due, in part, to the fact that long term statistics are not yet available to support the effectiveness of this innovative technique. My GP was unaware of the procedure. Aquablation uses cutting edge technology with robotic precision to remove only necessary parts of the prostate using ultrasound and a water jet. Before making my final decision, I asked myself whether I would prefer to be scalded by steam, have tissue vaporised by laser, be cut with a heat generated wire or sprayed with a robotically controlled heat-free water jet. The answer was straightforward! You only get one chance to make the correct decision, and to enhance your chances of getting it right, I recommend you book an appointment with either Mr Stewart or Mr Gordon at The Yorkshire Clinic. In hindsight, all my friends who have undergone procedures for enlarged prostates wish they had.

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    Yorkshire Clinic - Wednesday, 27 August 2025
  • Very positive experience overall

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    Yorkshire Clinic - Wednesday, 6 August 2025
  • Very professional and extremely efficient

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    Yorkshire Clinic - Wednesday, 6 August 2025

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