Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Simply go there for your elective procedures both as a private or nhs patient. Their teams are experts.

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    Yorkshire Clinic - Monday, 29 December 2025
  • I spent some time here over Christmas, I can’t thank the staff enough they are all amazing, nothing was too much trouble they went above and beyond for me. I have not one negative comment to make about them people are quick to moan but not quick enough to give compliments hence my post. All I can say is Thank you ☺️

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    Yorkshire Clinic - Monday, 29 December 2025
  • Fantastically

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    Yorkshire Clinic - Wednesday, 24 December 2025
  • The Yorkshire Clinic Today, our entire family visited The Yorkshire Clinic early in the morning at 6:45 am for a planned laparoscopic gallbladder surgery, and I can honestly say that the experience exceeded every expectation we had. From the moment we arrived until the time of discharge, the level of care, professionalism, and kindness shown by every single member of staff was outstanding. Right from reception through to pre-operative care, everything was calm, organised, and reassuring. The staff took time to explain each step clearly, ensuring we felt informed and confident throughout the process. The nurses, healthcare assistants, doctors, surgeons, and anaesthetists all worked together seamlessly, which gave us great peace of mind as a family. A special mention must be made about the pre-operation briefing. Every detail was explained thoroughly — from the procedure itself to post-operative care — in a calm and professional manner. Nothing felt rushed, and every question was answered with patience and clarity. This level of communication truly makes a difference, especially when surgery is involved. The anaesthesia experience was excellent. I experienced no discomfort, anxiety, or complications at all. The anaesthetist was reassuring, gentle, and clearly highly experienced. Everything went smoothly, and recovery from anaesthesia was comfortable and well monitored. I genuinely felt safe and well cared for throughout. The cleanliness and hygiene standards at The Yorkshire Clinic are simply exceptional. There was absolutely no hospital smell at all, and every area — from corridors to rooms — was spotless. It genuinely felt less like a hospital and more like a five-star hotel environment, while still maintaining the highest medical and professional standards. This level of cleanliness speaks volumes about the management and staff discipline. The surgery itself — laparoscopic removal of gallbladder stones — was performed flawlessly. The surgeon, Dr Paul Mansby, is an exceptional professional and a genuinely kind human being. His manner before and after surgery was reassuring, confident, and compassionate. He clearly explained the procedure, outcomes, and recovery expectations, which helped us feel completely at ease. A truly skilled surgeon and an amazing individual — we are deeply grateful for his expertise. Post-operative care was equally impressive. Nurses and healthcare assistants checked regularly, monitored recovery closely, and ensured comfort at all times. Pain management, reassurance, and follow-up explanations were handled perfectly. As a family, we felt supported, respected, and genuinely cared for — not just treated as patients, but as people. What stood out most was the teamwork. Every department worked in harmony, and it showed. There was a strong sense of professionalism combined with warmth and humanity, which is rare and incredibly valuable in healthcare. In summary, The Yorkshire Clinic delivers world-class private healthcare. From cleanliness and organisation to medical expertise and compassionate care, everything operates at the highest possible standard. It is a place where you feel safe, respected, and confident in the care you are receiving. We cannot thank the entire team enough — from reception staff to nurses, doctors, anaesthetists, and especially Dr Paul Mansby. This is a hospital we would highly recommend without hesitation to anyone seeking outstanding medical care. A truly exceptional experience.

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    Yorkshire Clinic - Tuesday, 23 December 2025
  • At least it's over

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    Yorkshire Clinic - Monday, 22 December 2025
  • I attended a final review after my hernia operation. As always the staff were welcoming and the clinic was spotless

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    Yorkshire Clinic - Sunday, 21 December 2025
  • Excellent service, highly recommend.

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    Yorkshire Clinic - Thursday, 11 December 2025
  • My consultant Mr Henry Watson was absolutely brilliant from start to finish and all the nurses at every part of my journey were such lovely people who gave their upmost dedication to their patients. It is the second operation I’ve had at the Yorkshire clinic and would 100% recommend to all my friends and family. They deserve an award for their excellence.

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    Yorkshire Clinic - Wednesday, 10 December 2025
  • Don’t wait long . And very clean environment

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    Yorkshire Clinic - Tuesday, 9 December 2025
  • The best hospital, whether for consultations or procedures.

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    Yorkshire Clinic - Sunday, 7 December 2025
  • Parking is a nightmare, but once inside everybody is very nice and it is pleasant as hospitals go, staff are friendly and kind, and as its smaller and Private it is a quicker turn around for appointments and procedures, I have no issues with St Lukes or the B.R.I as all staff work hard and are kind and helpful but this hospital is nicer in experiance and waiting. Thank you

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    Yorkshire Clinic - Saturday, 6 December 2025
  • Overall experience from initial consultation to discharge after day surgery was exceptional. I’ve always been reasonably satisfied with NHS care but Ramsey reaches another level. If the NHS could match it, it really would be the “envy of the world”. Special mention to Miss Gana and her team.

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    Yorkshire Clinic - Friday, 5 December 2025
  • No complaints good service for disabled patients

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    Yorkshire Clinic - Wednesday, 3 December 2025
  • What a fantastic place to have surgery, all the staff from reception to discharge were outstanding. The nurses were attentive and knowledgeable, the surgeon and anaesthetist calming and sociable. My procedure was straightforward and exactly as described. The preparation and recovery room was laid out like a hotel room, ensuite shower room, wall mounted TV, sandwich of choice and a lovely cup of tea when coming out of op. Can't find a single fault so much so I'm looking forward to my next surgery, not many people would say that 😁

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    Yorkshire Clinic - Wednesday, 3 December 2025
  • Excellent

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    Yorkshire Clinic - Wednesday, 3 December 2025

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

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