Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Great time felt like a king

    star rating
    Blakelands Hospital - Tuesday, 11 August 2026
  • What a wonderful bit of healthcare I’ve been given today (21/7/26). I’ve got quite a big meniscus repair that’s been treated for. From Reception, nurses to surgeons, the care has been phenomenal. I’ve downgraded to 4 stars (originally 5), because, all visits after the operation have been extremely poor. Both occasions, nurse did not know why I was there, and I had to prompt them to read their notes. Second visit, I came in JUST to get the dressing on my knee replaced, but as nurse didn’t read notes correctly, she decided to remove dressing, tug and prep to remove stitches, 1 week early. I’m now going into future appointments apprehensively

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    Blakelands Hospital - Sunday, 2 August 2026
  • Excellent treatment from surgeon to reception, went in very apprehensive and frankly scared, came out wondering why I made such a fuss and with no qualms about having the cateract done on my other eye.

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    Blakelands Hospital - Saturday, 25 July 2026
  • Staff are friendly and care was great, I went in for Endoscopy they explained everything what was going to happen, went well. Only downside for me was the waiting but only 20min over and I would have preferred am appointment not evening

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    Blakelands Hospital - Saturday, 18 July 2026
  • I had the most amazing professional experience here. I went in for carpal tunnel syndrome from the minute I arrived to the minute I left the staff was so gracious my doctor Mr Srinivasan made me feel so comfortable and at ease The Service was flawless from start to end and thank you so much for taking care of me everybody you all are amazing. ❤️

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    Blakelands Hospital - Friday, 10 July 2026
  • ⭐⭐⭐⭐⭐ No words are enough for this wonderful team! Dawn, Linda and Florence are absolutely phenomenal – being with them felt just like being at home, and talking to them felt like I have known them all my life. This kindness and excellence is everywhere here: from reception, to my first visit, the doctor, and the theatre team – everyone is on another level. So professional, perfectly organised, polite and so caring. I simply have no words good enough to thank you all! God bless you all, please keep doing this amazing work 💛

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    Blakelands Hospital - Wednesday, 1 July 2026
  • If you need to replace a joint, Blakelands is your place.

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    Blakelands Hospital - Sunday, 28 June 2026
  • I had a great experience at Blakelands Hospital. The care given was excellent. All staff were friendly, helpful and understanding. You are given a warm welcome by the receptionist and all through the time there. Everything during my procedure was explained fully. I could not ask for more, plus I had a wonderful Consultant.

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    Blakelands Hospital - Tuesday, 16 June 2026
  • Very good experience, I suffer with bad anxiety and have had surgery and a endoscopy and has gone very smoothly no panics. Very grateful.

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    Blakelands Hospital - Thursday, 11 June 2026
  • Great experience at Blakelands. All the staff are so lovey and caring. Very professional and attentive. Well run hospital. Couldn’t recommend more

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    Blakelands Hospital - Wednesday, 10 June 2026
  • Fantastic time spent at Blakelands. All staff very lovely and welcoming. Never felt rushed and always happy to go the extra bit even if it is just to get you an extra cup of tea. Very clean everywhere. Thank you Blakelands 😘

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    Blakelands Hospital - Friday, 5 June 2026
  • I recently had an endoscopy and wanted to express my sincere appreciation for the exceptional care I received. From the moment I arrived, the receptionist was welcoming, friendly and efficient. Every member of staff involved in my care was professional, kind and attentive. They took the time to explain the procedure clearly, answered my questions and ensured I felt comfortable throughout the process. The level of care, compassion and teamwork demonstrated by everyone involved was outstanding. Thank you to the entire team for making what could have been a stressful experience so positive and reassuring. Your dedication and professionalism are truly appreciated. I highly recommend Blacklands hospital.

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    Blakelands Hospital - Thursday, 4 June 2026
  • I had an excellent experience at Blakelands Hospital. From the moment I arrived, I was treated with kindness, professionalism, and respect. The doctors, nurses, and support staff were attentive, compassionate, and always willing to answer my questions, which made me feel comfortable and reassured throughout my treatment. The hospital was clean, well organized, and welcoming, and the standard of care I received exceeded my expectations. I particularly appreciated the clear communication and the genuine concern shown by every member of staff. Their dedication and commitment to patient care made a stressful situation much easier to manage. I am extremely grateful for the outstanding care I received and would not hesitate to recommend Blakelands Hospital to others. Thank you to the entire team for your hard work and compassion.

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    Blakelands Hospital - Wednesday, 3 June 2026
  • Cyril, Joan and the team were fantastic throughout and have made me feel a lot less anxious about my surgery. Surgery was done quickly and professionally. Felt completely at ease and would recommend this hospital.

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    Blakelands Hospital - Tuesday, 2 June 2026
  • Absolutely lovely experience with Blakelands Hospital. My partner was admitted for carpal tunnel surgery and the care he received was excellent from start to finish. A special mention goes to Joan, the nurse who looked after him. She was incredibly kind, caring and reassuring throughout the whole process with non stop laughs. Thank you to Joan and all the staff at Blakelands Hospital for the outstanding care and support.

    star rating
    Blakelands Hospital - Tuesday, 2 June 2026

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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