Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I had a large sebaceous cyst on my scalp (which I nicknamed “my unicorn horn!) and two skin tags on my lower eyelids removed by Mr Andrew Wilson at Exeter Medical. He explained everything that he was doing throughout the procedure and gave me plenty of time to ask questions. He was very gentle and thorough and the nurses assisting, Mandy and Rena, were so lovely and friendly and looked after me very well. The procedure itself was remarkably stress free and I experienced very little discomfort apart from the initial sting of the local anaesthetic, which surprised me as I was expecting it to be painful in such a delicate area. As well as 3 internal stitches in my scalp I had 4 external stitches and these were removed at my GP surgery today. The scars on my eyelids are almost invisible now (and I had hardly any swelling or bruising after the skin tags were cut away). The scar on my head is very neat and again is barely visible through my hair. I am delighted that I chose Exeter Medical: the whole process, from consultation through to booking the appointment and being discharged, was easy and smooth and the results were exactly what I had hoped for. It is a great shame that these procedures are no longer available in the NHS but for me they were well worth paying for, especially as I chose the interest-free loan to pay by instalments which made it manageable. Thank you so much once again to all the team!

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    Exeter Medical - Tuesday, 12 May 2026
  • Monday 20th April 2026.. I had steroid epidural injections for back + leg pain. The staff + the place itself were all so bright + cheerful, it wasn't much like a hospital at all. My procedure was well explained all the way through by Mr. Hutton + l am cautiously optimistic enough to believe that - after only 24hrs - it has already made a difference. Quite life-changing as long as it lasts .. So I highly recommend - thank you so much.

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    Exeter Medical - Wednesday, 22 April 2026
  • Removal of keratosis near eye. Very quick and efficient and surprisingly quite painless. Staff pleasant and friendly. Free on site parking a bonus. Would highly recommend for this sort of procedure.

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    Exeter Medical - Friday, 17 April 2026
  • Fantastic facility. Friendly, polite and professional staff. Everyone I met was lovely, helpful and very reassuring. Procedure was done quickly and efficiently without it seeming rushed, with both the before and aftercare ensuring I was well and happy to proceed. Would recommend Exeter Medical to anyone looking to have a procedure 👌

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    Exeter Medical - Saturday, 21 March 2026
  • Very friendly car parking was convenient.

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    Exeter Medical - Wednesday, 18 March 2026
  • Lisa Wale dealt with my finance query promptly and was very helpful. Thank you Lisa

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    Exeter Medical - Wednesday, 4 March 2026
  • I recently had cataract surgery carried out by Mr Peter Simcock. The anesthestist was Dr Chris Day and the nursing team were Rosalyn, Jan and Rena. The care provided was faultless by each member of the team. All parts of the procedure were clearly explained, and there were repeated checks to ensure the correct eye was identified. There was a lovely calm atmosphere and all the staff were kind and courteous. Gold standard service. Thank you.

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    Exeter Medical - Saturday, 28 February 2026
  • Kind and caring staff throughout the whole process. Put me at ease and made me feel in very safe hands.

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    Exeter Medical - Saturday, 31 January 2026
  • Very friendly staff, very professional and extremely high quality service. the hospital is easy to access and parking is readily available.

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    Exeter Medical - Monday, 5 January 2026
  • Trigger finger treatment. Properly investigated and while I’m not keen on anything invasive, they were extremely attentive, well staffed. Operation was carried out on the date and time agreed by the doctor who initially met with me. Multiple checks to make sure correct procedure undertaken. Can’t fault their professionalism. “Thank you” I now await the bandages to come off.

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    Exeter Medical - Thursday, 18 December 2025
  • Had lump removed by David Oliver very happy with procedure and treatment would highly recommend Exeter Medical

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    Exeter Medical - Tuesday, 2 December 2025
  • Im really impressed. The service was so refreshing, supportive, professional - Dr Barker - what a scholar - was excellent during consultation and surgery and from start to finish the communications were exceptional from the staff. Vasectomy surgery is a sensitive issue for a man, and yet, this team made it so easy to entrust with. I want to say thank you to the team and the surgical staff that just did what it says on the tin. Truly exceptional - i wish all hospitals and practices were this good.

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    Exeter Medical - Friday, 28 November 2025

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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