Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Very professional, efficient and caring from the first appointment to completion of the surgical procedure. I felt heard and cared for throughout. It is a calm and comfortable environment in which to receive treatment and I cannot fault the expertise of the consultant and other medical staff. I would certainly recommend for similar treatment. The added benefit of not having to negotiate crowded hospital facilites nor find ultra-expensive parking was a bonus.
Exeter Medical - Monday, 28 July 2025
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Really good experience. Was so anxious going in but all the staff made me feel really comfortable. Highly recommend if in need of a procedure!
Exeter Medical - Thursday, 24 July 2025
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The staff nurses could not have done more for me. Very professional and all lovely. I could have not felt more at ease. I arrived early due to public transport and I was seen and had my little op before my appointment time. Amazing thank you.
Exeter Medical - Thursday, 24 July 2025
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Professor Campbell has been brilliant from my first consultation to treatment and my follow up appointment.
Exeter Medical - Wednesday, 9 July 2025
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Excellent process and communications throughout. All the staff were really friendly and made me feel at ease. My consultation was on time and Dr Downs was very reassuring. All in all an excellent experience. Thank you Ramsay Health Care
Exeter Medical - Thursday, 29 May 2025
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I first came into contact with Exeter Medical via a consultation with Mr M Hutton regarding my Spinal Stenosis which had been causing problems for over two years. This rather lengthy period had been accentuated by a dreadful involvement with the Nuffield but that's another tale. Mike Hutton was everything you would hope to get from a consultant. Detailed but clear. Friendly and professional. 45 mins that gave us more info and help than we had been able to get in the previous 2 years. He advised injections into the spine and we went into their system and waited for an appointment expecting that to be well down the line. We got a cancellation in less than one week and that's when we met Helen Challinor and her team for the first time and what a wonderful experience it was. Everyone we met that day was superb - very warm and friendly - and the operation carried out by Helen went so smoothly. Results to date are better than expected. I would recommend Exeter Medical to everyone.
Exeter Medical - Wednesday, 21 May 2025
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Very efficient and friendly.
Exeter Medical - Friday, 9 May 2025
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I had an excellent experience at Exeter Medical. The team was incredibly professional, supportive, and attentive. From the initial consultation, i felt genuinely cared for and well-informed every step of the way. The consultants were excellent, knowledgeable, approachable, and clearly committed to providing the highest standard of treatment. They took the time to explain everything thoroughly, which really helped me feel reassured and confident in the care I was receiving. Thanks to their expertise and attention, I made great progress and felt genuinely looked after. highly recommend!!
Exeter Medical - Friday, 25 April 2025
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Had a great experience at Exeter Medical. Mr David Oliver did my blepharoplasty and my eyes look amazing. Staff were professional and put me at ease. Would certainly use Mr Oliver and this practice again 🙂
Exeter Medical - Thursday, 27 March 2025
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Wonderful and friendly staff who made me feel at ease. Receptionist and secretary and consultant all welcoming and professional. Would highly recommend this place.
Exeter Medical - Tuesday, 21 January 2025
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Absolutely excellent experience. Carpel tunnel release procedure, as an outpatient. Staff were welcoming, and very professional. Procedure straightforward, and thoroughly explained, including aftercare. Excellent coffee and biscuits whilst I waited to be collected. Would highly recommend.
Exeter Medical - Sunday, 19 January 2025
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Absolutely brilliant place and staff , clean friendly professional thorough glad I came here and getting long term back probs mri and treatment. Really helpful life changers to be fair, I see Ms H Challinor so helpful supportive and really gets all possible treatments solutions covered , wish I'd come here 35 years ago saved half a lifetime of agony but glad did now 😊 thankyou
Exeter Medical - Tuesday, 22 October 2024
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Excellent staff . Spotless inside . Very efficient.
Exeter Medical - Thursday, 21 March 2024
