Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • The service I received by the receptionist Debbie was exceptional. Hospital visits are often stressful but she showed a rare combination of efficiency, warmth and empathy. She was calm welcoming and focused on helping me. Their professionalism, attention to detail and comforting presence made a huge difference to my experience at the Exeter Medical Hospital. Debbie is a tremendous asset and an outstanding representative of your healthcare values.

    star rating
    Google review
    Exeter Medical - Friday, 19 June 2026

  • The reception staff were very friendly and welcoming with clear information on where to wait for my appointment. My appointment itself started early so waiting time was minimal.

    star rating
    Doctify review
    Exeter Medical - Friday, 12 June 2026

  • Mr Mills and Rena Hawkins were friendly and professional. I felt relaxed and they chatted to me throughout the operation, which was smoothly and quickly done. They also let me know what was happening as they did it which was fantastic. The hot chocolate was also great!

    star rating
    Google review
    Exeter Medical - Friday, 22 May 2026

  • I had a large sebaceous cyst on my scalp (which I nicknamed “my unicorn horn!) and two skin tags on my lower eyelids removed by Mr Andrew Wilson at Exeter Medical. He explained everything that he was doing throughout the procedure and gave me plenty of time to ask questions. He was very gentle and thorough and the nurses assisting, Mandy and Rena, were so lovely and friendly and looked after me very well. The procedure itself was remarkably stress free and I experienced very little discomfort apart from the initial sting of the local anaesthetic, which surprised me as I was expecting it to be painful in such a delicate area. As well as 3 internal stitches in my scalp I had 4 external stitches and these were removed at my GP surgery today. The scars on my eyelids are almost invisible now (and I had hardly any swelling or bruising after the skin tags were cut away). The scar on my head is very neat and again is barely visible through my hair. I am delighted that I chose Exeter Medical: the whole process, from consultation through to booking the appointment and being discharged, was easy and smooth and the results were exactly what I had hoped for. It is a great shame that these procedures are no longer available in the NHS but for me they were well worth paying for, especially as I chose the interest-free loan to pay by instalments which made it manageable. Thank you so much once again to all the team!

    star rating
    Google review
    Exeter Medical - Tuesday, 12 May 2026

  • Monday 20th April 2026.. I had steroid epidural injections for back + leg pain. The staff + the place itself were all so bright + cheerful, it wasn't much like a hospital at all. My procedure was well explained all the way through by Mr. Hutton + l am cautiously optimistic enough to believe that - after only 24hrs - it has already made a difference. Quite life-changing as long as it lasts .. So I highly recommend - thank you so much.

    star rating
    Google review
    Exeter Medical - Wednesday, 22 April 2026

  • Removal of keratosis near eye. Very quick and efficient and surprisingly quite painless. Staff pleasant and friendly. Free on site parking a bonus. Would highly recommend for this sort of procedure.

    star rating
    Google review
    Exeter Medical - Friday, 17 April 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud