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Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I was in New Hall in the afternoon of 27th October 2025 for a short procedure on a painful toe. Everyone was friendly and helpful, always explaining the next step so that I felt extremely well looked after and there were no surprises. I felt calm and comfortable.

    star rating
    New Hall Hospital - Tuesday, 28 October 2025

  • Very good, friendly staff & the nurse kept me safe as I am unsteady on my feet.

    star rating
    New Hall Hospital - Friday, 24 October 2025

  • A fantastic hospital run by staff who are bright and cheerful and ready to help every step of the way. The care from initial consultation to discharge after surgery was superb and really well organised.

    star rating
    New Hall Hospital - Wednesday, 22 October 2025

  • All you would expect of a private hospital. 3rd operation I have had in the last year. Great team in all departments.

    star rating
    New Hall Hospital - Friday, 17 October 2025

  • A very organised visit and the team at New Hall are always friendly and supportive.

    star rating
    New Hall Hospital - Thursday, 16 October 2025

  • Very helpful happy staff

    star rating
    New Hall Hospital - Wednesday, 15 October 2025

  • New Hall is a comfortable patient centered place and offers consultations in a clean and calm environment. The only thing I would like to suggest is a free coffee machine in the X-ray/ ultrasound clinic.

    star rating
    New Hall Hospital - Tuesday, 14 October 2025

  • Excellent

    star rating
    New Hall Hospital - Tuesday, 14 October 2025

  • I came into New Hall yesterday for a minor knee operation conducted by Mr Sampali. He and all the staff were excellent and kept me informed throughout the process, ensuring that I was sent home comfortable and relatively pain free. Certainly no complaints from me and it was a pleasant experience overall.

    star rating
    New Hall Hospital - Saturday, 11 October 2025

  • Pleasant waiting area and helpful staff.

    star rating
    New Hall Hospital - Friday, 10 October 2025

  • I think that in my previous answer I have said all that needs to be said. Everyone concerned with my minor operation showed exceptional care and concern to put this old man into a comfortable place. It was very much appreciated.

    star rating
    New Hall Hospital - Friday, 10 October 2025

  • Everywhere I went was spotlessly clean.

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    New Hall Hospital - Friday, 10 October 2025

  • Very professional yet caring and compassionate

    star rating
    New Hall Hospital - Friday, 3 October 2025

  • I was seen immediately (although it was a 9am appointment). The building is clean and well maintained and the staff professional yet friendly.

    star rating
    New Hall Hospital - Friday, 3 October 2025

  • Have used New Hall Hospital before and would highly recommend it

    star rating
    New Hall Hospital - Tuesday, 30 September 2025

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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