Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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What a wonderful consultant. He was so friendly, kind and knowledgeable, and really took his time with us. We never once felt rushed, and he explained everything so thoroughly and in a way we could understand. He made both myself and my husband feel completely at ease, which meant such a lot to us. We walked into the appointment feeling anxious but left feeling so much more reassured. It’s not often you come away from an appointment feeling like that. We honestly couldn’t have asked for more and are so grateful for the care and kindness he showed us.
New Hall Hospital - Thursday, 15 October 2026 -
I couldn’t have had a better surgeon!
New Hall Hospital - Wednesday, 14 October 2026 -
A really friendly and helpful visit, I was looked after well. Thank you.
New Hall Hospital - Wednesday, 14 October 2026 -
Visited New Hall Hospital on 06/10,2026 for discectomy and spinal decompression under the care of Mr Stenning. The hospital and staff were exceptional at all levels in every aspect. Including post operative care and planning, with follow up appointments already made on the day of discharge. This was no surprise as I'd come to expect this from previous visits ahead of my operation. Having had MRIs, consultations and a caudal epidural previously. Still on the recovery road, but extremely grateful for the care received. Highly recommended.
New Hall Hospital - Friday, 9 October 2026 -
The whole team at the hospital were very friendly and welcoming.
New Hall Hospital - Wednesday, 7 October 2026 -
I received excellent care from start to finish (surgery for subacromial decompression - i.e. keyhole surgery to my shoulder) from all staff I interacted with, and the process was pleasant and smooth all the way through. The information/advice received beforehand was excellent, and everything went as I had been led to believe it would. I would definitely recommend New Hall to others. Thank you to Mr Shergill and everyone at New Hall!
New Hall Hospital - Friday, 2 October 2026 -
Thank you to Mr Higgins and his team. Excellent procedure, especially Emma & Toni in recovery. They were so kind and patient. Also CJ physio and Rasangika nurse. They both encouraged me and were so kind when I was not feeling brilliant. I would recommend Ramsay hospital to anyone if they want excellent service, compassion and cleanliness. Thank you again.
New Hall Hospital - Friday, 2 October 2026 -
Excellent hospital. Easy to park. Very clean grounds and inside the waiting area. Friendly and knowledgeable staff. Appointment on time, to the minute almost.
New Hall Hospital - Thursday, 1 October 2026 -
As per previous comments.
New Hall Hospital - Thursday, 1 October 2026 -
Everything about my visit was the best it could be - helpful, caring, sympathetic people in a clean, calm environment. Thank you.
New Hall Hospital - Monday, 28 September 2026 -
While Mr. Hutton & his team at New Hall Hospital provided excellent surgical care, the experience was made so much easier by Mr. Hutton's secretary Abigail Miles. I was quite anxious about my upcoming procedure and had several emails before and after my procedure with Abigail, following my procedure even after twelve months of no contact at all when i emailed Abigail again regarding a scheduled appointment Abigail came straight back to me with the answer's i was looking for. As a patient Abigail's efficient communication made a huge difference to my overall patient experience. Thank you
New Hall Hospital - Thursday, 24 September 2026 -
A follow up appointment that went exactly as scheduled, was on time and had a definitive outcome.
New Hall Hospital - Wednesday, 23 September 2026 -
My recent Holep Surgury by Mr James Brewen was excellent. My recovery was so quick that three days later I would hardly know that I had had it done,it was honestly that good.All the team from the anethatist to the nursing staff were excellent. Thank you so much.
New Hall Hospital - Sunday, 20 September 2026 -
All the staff & nurses at New Hall were amazing. Friendly & helpful throughout. The communication from Mr Higgins admin team was equally good. I was made to feel welcome & looked after.
New Hall Hospital - Thursday, 17 September 2026 -
The appointment was handled very efficiently and although the main waiting area we used later was extremely crowded due to local road closures, staff did what they could to mitigate this.
New Hall Hospital - Wednesday, 16 September 2026
