Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • star rating

    New Hall Hospital

    Friday, 26 July 2024
  • All good from start to conclusion as rated.

    star rating

    New Hall Hospital

    Friday, 19 July 2024
  • Brilliant service provided by all at New Hall. Thank you.

    star rating

    New Hall Hospital

    Friday, 19 July 2024
  • I was seen quickly and found the staff very helpful.

    star rating

    New Hall Hospital

    Friday, 19 July 2024
  • I had a good experience mostly. Was kept waiting for a bit and receptionist seemed tired on a very hot afternoon after a long week, I imagine.

    star rating

    New Hall Hospital

    Friday, 19 July 2024
  • Good, not exceptional

    star rating

    New Hall Hospital

    Thursday, 18 July 2024
  • Excellent thanks

    star rating

    New Hall Hospital

    Thursday, 18 July 2024
  • Just had my 5th operation at this hospital. Treated with dignity and respect at all times. Staff and friendly and professional. Hospital is immaculately clean no matter where you look. I live in Southampton and I would rather travel here than use the general hospital there. I know it's bigger but it is not a clean place and they have no idea about infection control. Here at New Hall I can relax and recover without worrying about catching an infection. 11 out of 10. And a big thank you to the administrative staff for changing the date of my operation so I could attend a family wedding.

    star rating

    New Hall Hospital

    Wednesday, 17 July 2024
  • On 5th July I had a new hip fitted at New Hall Hospital. From admittance to discharge my care was EXCELLENT !! Service "from top to bottom" does not apply here as every staff member performs their tasks effectivelly and efficiently as part of a " Complete Team". They all contribute equally to give an amazing service. Be you Prince or Pauper you are an individual ( not a number) as each patient is treated with the same care and respect. Communication regarding appointments, procedures and aftercare are precise and clearly explained. Many thanks to New Hall for all you have done. Mr Walter Cozens

    star rating

    New Hall Hospital

    Wednesday, 10 July 2024
  • A professional set up from beginning to end. 👍

    star rating

    New Hall Hospital

    Saturday, 6 July 2024
  • Lovely environment- super clean and welcoming… highly recommend

    star rating

    New Hall Hospital

    Friday, 5 July 2024
  • Staff were very polite and helpful. Great location.

    star rating

    New Hall Hospital

    Friday, 5 July 2024
  • I have just had Cevical Spinal Surgery with Mr Paul Davis operating. I have to say the treatment I have received at New Hall has been 2nd to None. Right from the beginning with the ancillary staff sorting out my consultation that my GP practice had mucked up. Through to consultation with Mr Davis. The nurses doing pre meds and those staff on the day of surgery have been nothing short of amazing. Thank you all so very much.

    star rating

    New Hall Hospital

    Tuesday, 2 July 2024

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