Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Very efficient, friendly and speedy.

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    New Hall Hospital - Thursday, 3 September 2026
  • The staff were welcoming and took excellent care of me

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    New Hall Hospital - Wednesday, 2 September 2026
  • Great visit as always.

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    New Hall Hospital - Wednesday, 2 September 2026
  • I had my second hip replacement last week and I cannot praise the hospital and staff enough. From my amazing surgeon Mr Sampralli who did both my hips and the wonderful kind and helpful staff in the ward. À very special physio who was so kind and helpful, to Salvi who managed my pain and the rest of the ward. you are all amazing people. I couldn’t have had better care. Thank you all from the bottom of my heart Sylvie Edgell

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    New Hall Hospital - Sunday, 30 August 2026
  • The hospital was clean and welcoming, and all the staff I encountered were friendly, helpful and professional. Overall, I had a very positive experience.

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    New Hall Hospital - Tuesday, 25 August 2026
  • From the litte I saw of it on 1st visit it seems a very professional , presentable & efficient hospital. Everything was very clean, the staff were very helpful & friendly.

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    New Hall Hospital - Friday, 21 August 2026
  • I was dealt with professionally

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    New Hall Hospital - Thursday, 20 August 2026
  • Took a while to find outpatients but staff helped and took us to the right place. Excellent staff friendly and helpful

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    New Hall Hospital - Wednesday, 19 August 2026
  • My husband had hip replacement surgery on 27/7 and we would just like to say a big thank you to all the staff who were very friendly and caring. Special thanks to the main receptionist who was very smiley, friendly and reassuring; Surgeon - Mr Veitch; P A to Mr Veitch - Sally and also Ben; Pre Op Assessment - Christina Newman (Chrissy); Nurses - Lyndsey, Gemma, Mary and others whose names we didn't get (sorry); Physios - Maya and C J; and also the catering team where nothing was too much trouble. Once again many, many thanks to everyone. Roy Bailey

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    New Hall Hospital - Sunday, 16 August 2026
  • Very efficient

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    New Hall Hospital - Friday, 14 August 2026
  • Everyone was very welcoming and kind to me - very reassured about what was going to happen I'm the operation and how I would feel after

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    New Hall Hospital - Wednesday, 12 August 2026
  • Lovely kind and helpful staff - couldn’t fault them!

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    New Hall Hospital - Wednesday, 12 August 2026
  • Professional and friendly

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    New Hall Hospital - Monday, 10 August 2026
  • Very well managed, and efficiently handled

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    New Hall Hospital - Monday, 10 August 2026
  • I have nothing to share as I explained I only had a telephone consultation.

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    New Hall Hospital - Monday, 10 August 2026

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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