Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Wait time rather long although Mrs Freeman did apologise. Room spotless. When call bell rung, a member of staff answered fairly quickly and attended to my needs.

    star rating

    New Hall Hospital

    Sunday, 29 June 2025
  • There should be clearly indicated step free access to the Clockhouse clinic

    star rating

    New Hall Hospital

    Thursday, 19 June 2025
  • All the staff were polite and helpful and nothing seemed too much trouble. Clean and modern facilities. Highly recommend.

    star rating

    New Hall Hospital

    Wednesday, 18 June 2025
  • Staff were very helpful and the practice was very clean

    star rating

    New Hall Hospital

    Monday, 16 June 2025
  • Very positive overall. Only minor observation was that the tea/coffee facilities were shared by staff. My visit seemed to coincide with staff break time so there was a long wait for patients to access the drinks machine!

    star rating

    New Hall Hospital

    Friday, 13 June 2025
  • Blend of modern efficiency and hygiene in an idyllic setting

    star rating

    New Hall Hospital

    Friday, 13 June 2025
  • It was great, apart from the fact that I was asked (by txt msg) to fill in the patient information questionnaire again after having submitted it already weeks ago

    star rating

    New Hall Hospital

    Monday, 9 June 2025
  • Grateful they could accomodate me being late, didnt have to wait long, everyone very helpful

    star rating

    New Hall Hospital

    Monday, 9 June 2025
  • Clinic was running late

    star rating

    New Hall Hospital

    Monday, 9 June 2025
  • Staff were helpful although busy

    star rating

    New Hall Hospital

    Friday, 6 June 2025
  • Everything went very smoothly and all the personnel I came into contact with were kind and efficient.

    star rating

    New Hall Hospital

    Friday, 6 June 2025
  • My partner came in for surgery, all the staff were lovely & very welcoming. In at 8.30am, out by 2.30pm! Just rated 4 stars as the test fire alarms going off just after he had surgery was slightly frustrating but just a little niggle 😊

    star rating

    New Hall Hospital

    Wednesday, 4 June 2025
  • Great hospital, polite and friendly staff

    star rating

    New Hall Hospital

    Monday, 2 June 2025
  • Nice hospital, waited half an hour for appointment but other than that a good experience overall

    star rating

    New Hall Hospital

    Friday, 30 May 2025
  • Usual excellent service.

    star rating

    New Hall Hospital

    Friday, 30 May 2025

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

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