Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I arrived in time and was directed clearly to the radiography department. The staff were very pleasant and engaging. Thereafter I was directed to the outpatient department where details were checked and forms printed. Clear instruction was given on what was required on any subsequent visit. A little too officially, perhaps. Obviously there have been recurring problems experienced at reception.

    star rating
    New Hall Hospital - Wednesday, 16 July 2025
  • Just a brilliant place to go everyone is pleasant and there was no waiting time at all thank you

    star rating
    New Hall Hospital - Wednesday, 16 July 2025
  • Very helpful front desk, clean and tidy waiting room.

    star rating
    New Hall Hospital - Wednesday, 16 July 2025
  • Friendly staff who were very helpful.

    star rating
    New Hall Hospital - Wednesday, 16 July 2025
  • Nice friendly staff. I had to wait a little, but only about 10 mins. Good parking although signs to leave car park were absent.

    star rating
    New Hall Hospital - Wednesday, 16 July 2025
  • I found all staff from reception to discharge to be primarily patient focused and extremely efficient.

    star rating
    New Hall Hospital - Tuesday, 15 July 2025
  • Good hospital with high standards of cleanliness, have visited New Hall previously with my husband, both visits to this hospital good experiences.

    star rating
    New Hall Hospital - Monday, 14 July 2025
  • I was looked after through the whole procedure , great Doctors and Nurses who looked after me Thank You

    star rating
    New Hall Hospital - Thursday, 10 July 2025
  • Friendly staff, lovely environment.

    star rating
    New Hall Hospital - Thursday, 10 July 2025
  • Very good 😊

    star rating
    New Hall Hospital - Wednesday, 9 July 2025
  • Due to other complications, I did not have the surgery at New Hall so my comments relate to pre and post surgery visits.m. I found all of the staff I met helpful and friendly, the facilities good and everything easy to find. Parking was adequate at each appointment.

    star rating
    New Hall Hospital - Wednesday, 9 July 2025
  • Welcoming environment, didn't have to wait long to be seen.

    star rating
    New Hall Hospital - Saturday, 5 July 2025
  • Very pleased with all the pre and post appointments and surgery

    star rating
    New Hall Hospital - Wednesday, 2 July 2025
  • Couldn’t be better

    star rating
    New Hall Hospital - Wednesday, 2 July 2025
  • There was some confusion over what forms had been filled out and getting to different locations for treatment, but overall good.

    star rating
    New Hall Hospital - Tuesday, 1 July 2025

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud