Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Mr El Sagir and his surgical team were the perfect balance of friendly and professional. Equally so for the nursing team. A particular mention to nurse Mary who made it feel like being cared for by a friend. New Hall only gets 4.99999 stars because I like my coffee stronger than what was served with breakfast. But that's hardly worth a mention, The food and it's service were also excellent.
New Hall Hospital - Monday, 2 November 2026 -
Very happy with the treatment I received at New Hall under Mr Vachsevanos and his team. All the staff were friendly and helpful.
New Hall Hospital - Monday, 2 November 2026 -
Pleasant helpful staff in a lovely environment. Everything explained before the operation as to what to expect. Friendly professional Ward and Outpatient Staff. Two telephone calls received to check on my progress, and any worries I may have had.
New Hall Hospital - Monday, 2 November 2026 -
Overall very good.
New Hall Hospital - Monday, 26 October 2026 -
Very good, thank you
New Hall Hospital - Tuesday, 20 October 2026 -
Excellent service Wonderful hospital and staff Helpful and professional Attentive and caring Listen and respond to any questions and queries Would highly recommend
New Hall Hospital - Monday, 19 October 2026 -
What a wonderful consultant. He was so friendly, kind and knowledgeable, and really took his time with us. We never once felt rushed, and he explained everything so thoroughly and in a way we could understand. He made both myself and my husband feel completely at ease, which meant such a lot to us. We walked into the appointment feeling anxious but left feeling so much more reassured. It’s not often you come away from an appointment feeling like that. We honestly couldn’t have asked for more and are so grateful for the care and kindness he showed us.
New Hall Hospital - Thursday, 15 October 2026 -
I couldn’t have had a better surgeon!
New Hall Hospital - Wednesday, 14 October 2026 -
A really friendly and helpful visit, I was looked after well. Thank you.
New Hall Hospital - Wednesday, 14 October 2026 -
Visited New Hall Hospital on 06/10,2026 for discectomy and spinal decompression under the care of Mr Stenning. The hospital and staff were exceptional at all levels in every aspect. Including post operative care and planning, with follow up appointments already made on the day of discharge. This was no surprise as I'd come to expect this from previous visits ahead of my operation. Having had MRIs, consultations and a caudal epidural previously. Still on the recovery road, but extremely grateful for the care received. Highly recommended.
New Hall Hospital - Friday, 9 October 2026 -
The whole team at the hospital were very friendly and welcoming.
New Hall Hospital - Wednesday, 7 October 2026 -
I received excellent care from start to finish (surgery for subacromial decompression - i.e. keyhole surgery to my shoulder) from all staff I interacted with, and the process was pleasant and smooth all the way through. The information/advice received beforehand was excellent, and everything went as I had been led to believe it would. I would definitely recommend New Hall to others. Thank you to Mr Shergill and everyone at New Hall!
New Hall Hospital - Friday, 2 October 2026 -
Thank you to Mr Higgins and his team. Excellent procedure, especially Emma & Toni in recovery. They were so kind and patient. Also CJ physio and Rasangika nurse. They both encouraged me and were so kind when I was not feeling brilliant. I would recommend Ramsay hospital to anyone if they want excellent service, compassion and cleanliness. Thank you again.
New Hall Hospital - Friday, 2 October 2026 -
Excellent hospital. Easy to park. Very clean grounds and inside the waiting area. Friendly and knowledgeable staff. Appointment on time, to the minute almost.
New Hall Hospital - Thursday, 1 October 2026 -
As per previous comments.
New Hall Hospital - Thursday, 1 October 2026
