Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I feel qualified to review New Hall Hospital as I have attended there many times over the past 10 years or so. This is my first review. I have been seen both privately and via the NHS. On every ocassion I have been treated with the utmost professionalism by everyone at the hospital. Never a delay, never a cancelled appointment. New Hall Hospital deserves particular commendation for their 'Self Funded' scale of charges. When you do not have health insurance and find yourself in great pain and unable to even get on the NHS waiting list, it is with huge relief to find that New Hall Hospital try their hardest to keep the costs to the minimum. I would like to highly commend all the staff in the radiology department and in particular, Mr David Chapple who has looked after my Spinal problems on every ocassion I attended New Hall. I had a lot of work on my spine before I found Mr Chapple, not all of it entirely satisfactory. Mr Chapple has patiently attended to various problems, sometimes via the NHS and sometimes privately, when I can afford it. Today he performed two procedures in one appointment under private care at a reasonable cost. Everyone in the department was very pleasant and helpful. I would like to thank the radiologist and nurse who were very kind and considerate. For future treatment, I would not consider going anywhere else but Mr Chapple and his team at New Hall.

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    New Hall Hospital Monday, 16 September 2024
  • Very friendly

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    New Hall Hospital

    Thursday, 12 September 2024
  • Ever since my first appointment at New Hall hospital I felt safe and each person I came into contact with treated me kindly and assisted me with all relevant information as required. Great hospital lovely team.

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    New Hall Hospital

    Wednesday, 11 September 2024
  • Very welcoming and efficient

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    New Hall Hospital

    Tuesday, 10 September 2024
  • Generally very good

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    New Hall Hospital

    Monday, 9 September 2024
  • Highly recommended Very good communications Staff are fantastic very attentive and friendly

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    New Hall Hospital

    Saturday, 24 August 2024
  • Very pleased with the experience, I could not have asked for more. I would certainly recommend.

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    New Hall Hospital

    Friday, 23 August 2024
  • The wait time for surgery was considerably less the communication amazing. Incredible service, from friendly and efficient staff.

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    New Hall Hospital

    Friday, 23 August 2024
  • Everyone is super friendly and helpful. It is very clean and the rooms to stay in after a surgery are very spacious

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    New Hall Hospital

    Friday, 23 August 2024
  • Easy to set up appointments. Friendly and professional staff. Easy parking, comfortable waiting room.

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    New Hall Hospital

    Monday, 19 August 2024
  • Whilst the treatment i had was first class to treat my hernia, I was a bit disappointed that after my op I was given morphine to help with any pain whilst recovering, when told I could go nobody notified my wife and I walked out on my own with no assistance down stairs, especially as I was still a bit wobbly. Saying that, I would not hesitate to go there again.

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    New Hall Hospital

    Saturday, 17 August 2024

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