Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Hospital was very efficient. Polite staff and clean waiting areas. Coffee machine and refreshments provided. Parking easily available.
New Hall Hospital - Friday, 1 May 2026 -
Day surgery 28 April 2026. A truly impressive hospital from the staff to the facilities. Highly recommended.
New Hall Hospital - Wednesday, 29 April 2026 -
I couldn’t fault my experience.
New Hall Hospital - Wednesday, 29 April 2026 -
This is not the first time I have attended this hospital and have always found it very clean and well looked after. The staff are excellent always helpful and kind and explain everything to you. Would recommend this hospital.
New Hall Hospital - Wednesday, 29 April 2026 -
I would like to thank everyone especially Mr. Davies and his team, also nursing staff especially Evie and Pat . Mr. Davies is fantastic if it was not for him I would be in a wheelchair now. He is very down to earth and genuinely cares
New Hall Hospital - Tuesday, 28 April 2026 -
I have just had some abdominal surgery at New Hall Hospital. From being greeted at reception on arrival to my discharge, all the staff involved were extremely friendly and helpful. Nothing was too much trouble for them. My room was immaculately clean and tidy and whenever I needed to ring for help, the nurses were quick in coming. The meals were very well prepared and nutritious.
New Hall Hospital - Monday, 27 April 2026 -
Always a bit daunting having to have surgery, but I can't imagine a more relaxing environment and all the staff from the ancillary staff to the consultants were charming, reassuring, respectful and highly professional. Not sure whether the speed bump on the exit to the car park is a good idea, especially if you've just had spinal surgery.
New Hall Hospital - Friday, 24 April 2026 -
Great parking, kind staff
New Hall Hospital - Monday, 20 April 2026 -
I have only praise for everyone in anyway involved with my operation and subsequent follow up.
New Hall Hospital - Saturday, 11 April 2026 -
Professional and friendly service
New Hall Hospital - Wednesday, 8 April 2026 -
I had a hip replacement done by the exemplary Mr Veitsch 3 days ago. Showing kindness, care, compassion and competence he was exactly what I was hoping for and the reason that I coped with the operation as well as I did. He came to see me 3 times after the operation to check all was well and clearly goes above and beyond in his job. The Anaesthetist, too, was a lovely man who spent a long time talking to me before and after the operation and explained everything in detail to me and my husband. This is the sort of care you dream about! Dedicated nursing staff who managed my post op pain so well, kind, sympathetic physio staff, adminstaff, kitchen staff...all greeted me with a smile...it really does help in potentially stressful situation. Thank you so very much New Hall Hospital!
New Hall Hospital - Thursday, 2 April 2026 -
Easy access, helpful staff
New Hall Hospital - Thursday, 2 April 2026 -
Nice and welcoming staff , all straight forward and friendly helpful staff
New Hall Hospital - Tuesday, 31 March 2026 -
Thank you to all the staff and the surgern Mr Evans you are all amazing
New Hall Hospital - Saturday, 28 March 2026 -
I was treated under the NHS here and have to say that communication, professionalism and teamwork demonstrated by each and every member of staff was exemplary. I felt very safe with surgical, anaesthetic and nursing teams in Day Surgery. Lovely friendly people put me at ease
New Hall Hospital - Thursday, 26 March 2026
