Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I had a cervical neck operation on 1st June and was in overnight. All the staff were very considerate and understanding. The room was very clean tidy and quiet overnight. The surgeon spent time explaining before and after my operation. Overall my experience was excellent and I am now on my path to full recovery.

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    New Hall Hospital - Thursday, 4 June 2026
  • Following an inpatient stay on 02.06.26, I just wanted to pass on a compliment to everyone who took care of me from reception to the nursing team who looked after me pre-operatively, the consultant anaesthetist (sorry name I've not remembered), Mr Verdin and Bob the ODP who took great care in minimising mine and my partners anxiety and of course after undertaking a successful surgery, the care received by the recovery nurses; the heated blanket was most welcome! A special mention to Sally-Anne (RN in charge of my care on the ward) and Rasa (HCA) who were both truly faultless and took great care and patience with me posted operatively when I wasn't feeling at my best. Also, a thank you to the catering team who navigated the uncertainty of whether I would end up staying overnight with the minimalist of fuss and made arrangements for a particular item to made available for tea/take away if I were to be discharged before then.

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    New Hall Hospital - Wednesday, 3 June 2026
  • The staff at New Hall were really helpful and I was treated with respect

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    New Hall Hospital - Friday, 29 May 2026
  • I recently had a prostate operation at New Hall Hospital in Salisbury and cannot recommend them enough. All the staff were brilliant. They worked as a team and made me feel secure and well looked after. Thank you

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    New Hall Hospital - Thursday, 28 May 2026
  • Right from meeting the receptionist at 7am on the day of the operation to when I remember coming round after the anaesthetic the staff taking care of me and the aftercare in the ward was all 2nd to none. I’ve been through many hospitals and had many operations in my life and I appreciate each and every one of them but this care at New Hall was special. Can’t wait to come back 😁. Thank you all 🙏

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    New Hall Hospital - Wednesday, 27 May 2026
  • Friendly and professional. Liked the coffee and biscuits in the waiting room.

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    New Hall Hospital - Wednesday, 27 May 2026
  • Very professional and well organised. Very little waiting and good communication both to myself and the consultant.

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    New Hall Hospital - Friday, 22 May 2026
  • The staff were very efficient and friendly

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    New Hall Hospital - Friday, 15 May 2026
  • As expected however the parking provision was tricky and insufficient.

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    New Hall Hospital - Friday, 15 May 2026
  • I have just been seen in the Radiology department who were absolutely wonderful!. All staff were so efficient, kind and polite. Bridie and Kate's experience and professionalism was so very reassuring.

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    New Hall Hospital - Wednesday, 13 May 2026
  • Reception staff were friendly and polite.

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    New Hall Hospital - Friday, 8 May 2026
  • Found the hospital easily. As a first visit I found some of the signage in the car parks to be in quite small print with quite a lot of information to read. There were several parking spaces available. Found my way to the correct building but was in the wrong part of the building. Receptionist checked me in efficiently but without any additional pleasantries (I was the only person there).

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    New Hall Hospital - Friday, 8 May 2026
  • Overall I was really well looked after. Bit of a long stop while I waited for surgery having been invited to check in too soon for Claire’s surgery but it was fine

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    New Hall Hospital - Friday, 8 May 2026
  • Gave clear and concise information. Ensured I understood the information he gave me. Gave me time to explain my problem.

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    New Hall Hospital - Thursday, 7 May 2026
  • Very good

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    New Hall Hospital - Thursday, 7 May 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud