Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I want to say a huge THANK YOU to everyone at New Hall Hospital for the wonderful care and compassion during my spinal surgery this week. I felt so safe and looked after throughout my whole journey at New Hall, and am incredibly grateful to every member of staff who took such good care of me - from the moment I arrived at Reception to the moment I went home. I just wish I could remember everyones names so that I could thank them personally. I can 100% recommend New Hall Hospital to anyone trying to decide which hospital to choose.

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    New Hall Hospital - Friday, 6 March 2026

  • Everyone was caring and calming and put my mind at rest.

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    New Hall Hospital - Tuesday, 3 March 2026

  • New Hall is an excellent hospital Ive been consulted and treated at on a few occasions now. Care, service and professionalism of staff is always excellent

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    New Hall Hospital - Saturday, 28 February 2026

  • Just had a microdisectomy at New Hall, the surgeon Mr Davies was fantastic, he explained everything simply, the anaesthetist and all the theatre staff were so friendly, a special mention to Evie who looked after me overnight and brought me toast at 4am, and Salvador and Eve who looked after me post op, I felt very privileged to have such a good standard of care as an NHS patient.

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    New Hall Hospital - Friday, 27 February 2026

  • I had a positive experience

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    New Hall Hospital - Friday, 27 February 2026

  • New Hall is clean staff are friendly,

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    New Hall Hospital - Friday, 27 February 2026

  • The staff were absolutely fantastic. They could not do enough for me. They were professional and so very friendly. I would recommend New Hall to anyone.

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    New Hall Hospital - Thursday, 26 February 2026

  • What a team at New Hall, so, so professional, my spinal surgeon Nick Evans is a magician, he worked his magic and has helped me to walk more easily, he also, gave me the utmost confidence during his initial consultation and during my procedure. All the care team at New Hall were also superb, so friendly and professional, I cannot rate them or thank them highly enough. Thank you all at New Hall, I will never forget the fresh opportunities in my life that you have opened up for me. ❤️

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    New Hall Hospital - Thursday, 26 February 2026

  • Amazing staff members

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    New Hall Hospital - Wednesday, 25 February 2026

  • Friendly and professional

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    New Hall Hospital - Friday, 20 February 2026

  • I had a Holep Prostate operation here and I can honestly say the staff and surgeons responsible were fantastic. The hospital is bright airy and ever so clean. Food is first class and the care you receive is just wonderful. Altogether a very good experience.

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    New Hall Hospital - Friday, 20 February 2026

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    New Hall Hospital - Friday, 20 February 2026

  • Excellent and woukd thoroughly recommend this oral surgeon

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    New Hall Hospital - Thursday, 19 February 2026

  • Excellent throughout

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    New Hall Hospital - Thursday, 19 February 2026

  • Very friendly, clean, easy

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    New Hall Hospital - Thursday, 19 February 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud