Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. However you choose to pay, it shouldn’t be what keeps you waiting. Our range of funding options lets you pay in a way that suits you and your finances.

Find out more about how to access private treatment with us

Patient Feedback

Hear from our patients talk about their recent experience with us

  • I received excellent care from start to finish (surgery for subacromial decompression - i.e. keyhole surgery to my shoulder) from all staff I interacted with, and the process was pleasant and smooth all the way through. The information/advice received beforehand was excellent, and everything went as I had been led to believe it would. I would definitely recommend New Hall to others. Thank you to Mr Shergill and everyone at New Hall!

    star rating
    Google review
    New Hall Hospital - Friday, 2 October 2026

  • Thank you to Mr Higgins and his team. Excellent procedure, especially Emma & Toni in recovery. They were so kind and patient. Also CJ physio and Rasangika nurse. They both encouraged me and were so kind when I was not feeling brilliant. I would recommend Ramsay hospital to anyone if they want excellent service, compassion and cleanliness. Thank you again.

    star rating
    Google review
    New Hall Hospital - Friday, 2 October 2026

  • Everything about my visit was the best it could be - helpful, caring, sympathetic people in a clean, calm environment. Thank you.

    star rating
    Doctify review
    New Hall Hospital - Monday, 28 September 2026

  • While Mr. Hutton & his team at New Hall Hospital provided excellent surgical care, the experience was made so much easier by Mr. Hutton's secretary Abigail Miles. I was quite anxious about my upcoming procedure and had several emails before and after my procedure with Abigail, following my procedure even after twelve months of no contact at all when i emailed Abigail again regarding a scheduled appointment Abigail came straight back to me with the answer's i was looking for. As a patient Abigail's efficient communication made a huge difference to my overall patient experience. Thank you

    star rating
    Google review
    New Hall Hospital - Thursday, 24 September 2026

  • A follow up appointment that went exactly as scheduled, was on time and had a definitive outcome.

    star rating
    Doctify review
    New Hall Hospital - Wednesday, 23 September 2026

  • My recent Holep Surgury by Mr James Brewen was excellent. My recovery was so quick that three days later I would hardly know that I had had it done,it was honestly that good.All the team from the anethatist to the nursing staff were excellent. Thank you so much.

    star rating
    Google review
    New Hall Hospital - Sunday, 20 September 2026

  • All the staff & nurses at New Hall were amazing. Friendly & helpful throughout. The communication from Mr Higgins admin team was equally good. I was made to feel welcome & looked after.

    star rating
    Doctify review
    New Hall Hospital - Thursday, 17 September 2026

  • The appointment was handled very efficiently and although the main waiting area we used later was extremely crowded due to local road closures, staff did what they could to mitigate this.

    star rating
    Doctify review
    New Hall Hospital - Wednesday, 16 September 2026

  • I have been dealing with a slipped disc for two years (2024), my GP sent me to New Hall Hospital and I have now had a disc replacement and everything has gone amazingly, the staff I met during the build up to the procedure such as MRI etc were excellent and so friendly and everyone from the surgery and recovery team went above and beyond to make me feel comfortable and safe, I am very grateful and thankful to you all!

    star rating
    Google review
    New Hall Hospital - Monday, 14 September 2026

  • Very friendly staff and professional.

    star rating
    Doctify review
    New Hall Hospital - Friday, 11 September 2026

  • Staff extremely helpful, friendly and caring. Establishment was very clean and tidy would highly recommend.

    star rating
    Doctify review
    New Hall Hospital - Thursday, 10 September 2026

  • All A1 no problem s all good

    star rating
    Doctify review
    New Hall Hospital - Wednesday, 9 September 2026

  • Friendly and professional staff.

    star rating
    Doctify review
    New Hall Hospital - Wednesday, 9 September 2026

  • Pleasant and friendly.

    star rating
    Doctify review
    New Hall Hospital - Wednesday, 9 September 2026

  • Highly recommend Miss Davies, New Hall Hospital, and all the support staff. Thank you

    star rating
    Doctify review
    New Hall Hospital - Tuesday, 8 September 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud