Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I have only praise for everyone in anyway involved with my operation and subsequent follow up.

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    New Hall Hospital - Saturday, 11 April 2026

  • Professional and friendly service

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    New Hall Hospital - Wednesday, 8 April 2026

  • I had a hip replacement done by the exemplary Mr Veitsch 3 days ago. Showing kindness, care, compassion and competence he was exactly what I was hoping for and the reason that I coped with the operation as well as I did. He came to see me 3 times after the operation to check all was well and clearly goes above and beyond in his job. The Anaesthetist, too, was a lovely man who spent a long time talking to me before and after the operation and explained everything in detail to me and my husband. This is the sort of care you dream about! Dedicated nursing staff who managed my post op pain so well, kind, sympathetic physio staff, adminstaff, kitchen staff...all greeted me with a smile...it really does help in potentially stressful situation. Thank you so very much New Hall Hospital!

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    New Hall Hospital - Thursday, 2 April 2026

  • Easy access, helpful staff

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    New Hall Hospital - Thursday, 2 April 2026

  • Nice and welcoming staff , all straight forward and friendly helpful staff

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    New Hall Hospital - Tuesday, 31 March 2026

  • Thank you to all the staff and the surgern Mr Evans you are all amazing

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    New Hall Hospital - Saturday, 28 March 2026

  • I was treated under the NHS here and have to say that communication, professionalism and teamwork demonstrated by each and every member of staff was exemplary. I felt very safe with surgical, anaesthetic and nursing teams in Day Surgery. Lovely friendly people put me at ease

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    New Hall Hospital - Thursday, 26 March 2026

  • My most recent appointment was fine. But one appointment was cancelled due to the MRI failing to work. At another I waited over an hour and the explanation provided was 'we don't have an avalaible room'. This was for a 5 minute procedure to remove stitches. I didn't find that convincing or impressive.

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    New Hall Hospital - Wednesday, 25 March 2026

  • Imogen very friendly , helpful and professional re admin prior to appointment. Hospital offers easy parking, very clean premises. Medical and reception staff both friendly and professional and inspire confidence and relaxation. Very organised and punctual and efficiently managed.

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    New Hall Hospital - Monday, 23 March 2026

  • The whole experience was friendly, caring and professional.

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    New Hall Hospital - Monday, 23 March 2026

  • Easy to find and park. Guided from reception to consulting rooms.

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    New Hall Hospital - Friday, 20 March 2026

  • Highly reccomd in every way

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    New Hall Hospital - Thursday, 19 March 2026

  • Very positive

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    New Hall Hospital - Thursday, 19 March 2026

  • New Hall is something of a rabbit warren, and attending for the first time we arrived at main reception and had to be redirected several times to the Clock House OPD. For two partially disabled mid-octogenarians the flights of stairs involved presented Problems. It would have been easier if the main desk at reception had advised us to go back to our car and drive down to the Clock House Car Park. No other criticisms!

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    New Hall Hospital - Thursday, 19 March 2026

  • Very good.

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    New Hall Hospital - Wednesday, 18 March 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud