Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Very helpful as everything

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    New Hall Hospital - Friday, 10 July 2026

  • Highly recommend new hall hospital , a pleasant experience .

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    New Hall Hospital - Tuesday, 7 July 2026

  • 5 Star service to all the New Hall staff. I have just returned home after having an extended spinal fusion revision. My Consultant is Mr Paul Davies who is an absolute darling,extremely professional,truly an amazing surgeon,from my heart I thank you for all the “fishing” around you have done on my back, you are an incredible person. 😇 The anaesthetist cared for me so well I can’t even remember going to sleep!! Thank you to all the recovery nurses who tolerated the odd naughty word from me,🫣 Thanks to all of the awesome staff who gave me such great care in Bed 3B. And all the night staff who looked after me so well. A special thank you to Nurse Evie who gave me exceptional care,kept my pain under control and is a very kind gentle caring nurse,all my needs were taken very of good care off.😊 Salvador thank you for making me smile, your care was also exceptional and I appreciate everything you did for me. The hospital is spotless, and I thoroughly recommend this hospital to anyone.! The 2 chaps who brought me food and drinks every day are lovely nothing was any trouble, food was great,and tea came with my favourite ginger biscuits 🍪 thanks ☺️ New hall hospital is spotlessly clean and I would recommend this to anyone. I was admitted with ease and the receptionist greeted me with a lovey smile. 😀 Overall I can’t thank each and everyone of you enough,your care is outstanding and you are all such a happy bunch of caring souls. Thank you for looking after me I really appreciate your kindness you are all wonderful.

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    New Hall Hospital - Saturday, 4 July 2026

  • Very straight forward and easy appointment friendly staff and great facilities

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    New Hall Hospital - Saturday, 4 July 2026

  • The overall experience was excellent. Thank you

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    New Hall Hospital - Saturday, 4 July 2026

  • Welcoming and a relaxing environment . Clean and bright

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    New Hall Hospital - Friday, 3 July 2026

  • 10/10. Please see my earlier comments.

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    New Hall Hospital - Friday, 3 July 2026

  • Very good overall

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    New Hall Hospital - Thursday, 2 July 2026

  • Extremely lovely and helpful nurses! Very clean practice.

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    New Hall Hospital - Thursday, 2 July 2026

  • Professional staff. Good experience.

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    New Hall Hospital - Tuesday, 30 June 2026

  • Very helpful staff, helped me locate the correct building as first visit to this hospital

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    New Hall Hospital - Tuesday, 30 June 2026

  • Ten characters

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    New Hall Hospital - Monday, 29 June 2026

  • recommended

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    New Hall Hospital - Sunday, 28 June 2026

  • I would like to say a big thank you to the team at New Hall hospital. They looked after me very well and everything was clean and tidy. Very friendly staff and very informative to what I was having done. Would definitely recommend.

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    New Hall Hospital - Saturday, 27 June 2026

  • Did what I expected.

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    New Hall Hospital - Saturday, 27 June 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud