Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Had spinal surgery here 24/07/2025 and the whole experience from start to finish was truly amazing! As an NHS patient I was treated here and I really cannot give this place enough praise! From the reception staff, nursing team, anaesthetists and surgeon, I could not have felt more cared for and supported during my overnight stay for my procedure! The team here, collectively do an amazing job! The hospital is immaculately clean and even the food is good! My partner has had procedures done at the Spire and Nuffield and this place outshines them both in every way. I would definitely recommend New Hall to anyone considering treatment. Thank you guys, keep up the good work, you really do deserve it 💕 Nick Dawson (room 12)

    star rating
    New Hall Hospital - Saturday, 10 January 2026

  • My recent experience at New Hall was excellent. Prior to my procedure, I met with my consultant at New Hall to assess my condition and confirm the necessity of treatment. The consultation and pre-admission communication were clear, thorough, and reassuring. On the day of the procedure, although I was anxious 😟, I was extremely well looked after: from arrival from consultant, anaesthetist, nurses and catering! . Everyone was professional and supportive. During questions I was asked if there was any chance I could be pregnant — a little weird and unlikely, given I’m a 65-year-old man! I stayed overnight and felt well cared for throughout, and when I returned three days later to have my catheter removed, the nurse was fantastic and put me completely at ease. Five star experience and I would happily recommend New Hall.

    star rating
    New Hall Hospital - Saturday, 10 January 2026

  • This hospital is fantastic. Had 6 operations on my neck and back here. I have always been treated with dignity and respect at all times. The hospital is so clean you could eat off the floors. Every member of staff i have encountered has been 100 focused on the patient and their recovery. So glad i have been treated here under the NHS by one of the top surgeons in the country. May need anothe op on neck will have to see.

    star rating
    New Hall Hospital - Friday, 9 January 2026

  • Everyone was super friendly and professional. I felt in good hands

    star rating
    New Hall Hospital - Saturday, 3 January 2026

  • Absolutely brilliant hospital, from arriving yesterday I was going down to theatre within 40 minutes. Brilliant surgeon and all the staff look after you so well, would definitely recommend 💯

    star rating
    New Hall Hospital - Tuesday, 23 December 2025

  • A very positive experience. Claire was very friendly and answered all my questions.

    star rating
    New Hall Hospital - Saturday, 20 December 2025

  • I have been an inpatient and outpatient this year, the care has been exceptional.

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    New Hall Hospital - Thursday, 18 December 2025

  • Professional and friendly staff give the highest level of service and care you could expect at New Hall hospital. Salisbury.

    star rating
    New Hall Hospital - Wednesday, 10 December 2025

  • Positive appointment

    star rating
    New Hall Hospital - Tuesday, 9 December 2025

  • I can’t fault my experience of New Hall hospital.

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    New Hall Hospital - Friday, 5 December 2025

  • Excellent throughout

    star rating
    New Hall Hospital - Friday, 5 December 2025

  • Would recommend going private for consultation, seen quickly, diagnosed problem and plan implemented,

    star rating
    New Hall Hospital - Tuesday, 2 December 2025

  • Very helpful staff, pleasant environment

    star rating
    New Hall Hospital - Saturday, 29 November 2025

  • Visit was okay and definitely worth going the journey from Portsmouth. Car parking a bit difficult

    star rating
    New Hall Hospital - Friday, 21 November 2025

  • Please refer to previous comments

    star rating
    New Hall Hospital - Thursday, 20 November 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud