Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I arrived in time and was directed clearly to the radiography department. The staff were very pleasant and engaging. Thereafter I was directed to the outpatient department where details were checked and forms printed. Clear instruction was given on what was required on any subsequent visit. A little too officially, perhaps. Obviously there have been recurring problems experienced at reception.

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    New Hall Hospital - Wednesday, 16 July 2025
  • Just a brilliant place to go everyone is pleasant and there was no waiting time at all thank you

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    New Hall Hospital - Wednesday, 16 July 2025
  • Very helpful front desk, clean and tidy waiting room.

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    New Hall Hospital - Wednesday, 16 July 2025
  • Friendly staff who were very helpful.

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    New Hall Hospital - Wednesday, 16 July 2025
  • Nice friendly staff. I had to wait a little, but only about 10 mins. Good parking although signs to leave car park were absent.

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    New Hall Hospital - Wednesday, 16 July 2025
  • I found all staff from reception to discharge to be primarily patient focused and extremely efficient.

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    New Hall Hospital - Tuesday, 15 July 2025
  • Good hospital with high standards of cleanliness, have visited New Hall previously with my husband, both visits to this hospital good experiences.

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    New Hall Hospital - Monday, 14 July 2025
  • I was looked after through the whole procedure , great Doctors and Nurses who looked after me Thank You

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    New Hall Hospital - Thursday, 10 July 2025
  • Friendly staff, lovely environment.

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    New Hall Hospital - Thursday, 10 July 2025
  • Very good 😊

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    New Hall Hospital - Wednesday, 9 July 2025
  • Due to other complications, I did not have the surgery at New Hall so my comments relate to pre and post surgery visits.m. I found all of the staff I met helpful and friendly, the facilities good and everything easy to find. Parking was adequate at each appointment.

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    New Hall Hospital - Wednesday, 9 July 2025
  • Welcoming environment, didn't have to wait long to be seen.

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    New Hall Hospital - Saturday, 5 July 2025
  • Very pleased with all the pre and post appointments and surgery

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    New Hall Hospital - Wednesday, 2 July 2025
  • Couldn’t be better

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    New Hall Hospital - Wednesday, 2 July 2025
  • There was some confusion over what forms had been filled out and getting to different locations for treatment, but overall good.

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    New Hall Hospital - Tuesday, 1 July 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

June 2023 – Veteran Awareness Accreditation - Veteran Awareness Accreditation Awarded | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud