Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • All aspects of the visit were very positive. The hospital staff were all friendly and efficient and the consultant was very good in explaining his assessment and I felt very confident in his abilities.

    star rating
    New Hall Hospital - Thursday, 6 November 2025

  • I have just come home from having spinal surgery at New Hall and could not be better pleased. All staff, from the surgeon to the auxiliary staff, were unfailingly efficient, professional, approachable and kind. The surgeon, Paul Rhys Davies, explained the procedure clearly and without being patronising: I was included in the decision-making and was confident about the outcome. His easy manner and sense of humour did much to set me at my ease. From orderlies to nurses and anaesthetists, everyone seemed to take pleasure in working at New Hall and in caring for patients. My operation appears to have been very successful, and I look forward to meeting the staff again for follow-up appointments.

    star rating
    New Hall Hospital - Wednesday, 5 November 2025

  • A well run and comfortable joint replacement service

    star rating
    New Hall Hospital - Wednesday, 5 November 2025

  • Staff so helpful and friendly. New Hall is an excellent hospital and helps lower anxiety of the operation and recovery. Sterling work by the whole team!

    star rating
    New Hall Hospital - Wednesday, 5 November 2025

  • All staff friendly and professional .The day surgery unit was immaculately clean . I felt safe the moment I walked in there . Very good discharge information given . I would definitely choose Newhall again for any further care .

    star rating
    New Hall Hospital - Monday, 3 November 2025

  • Welcoming and friendly

    star rating
    New Hall Hospital - Friday, 31 October 2025

  • The billing and upcoming charges were less than transparent and less than accurate. The hospital may feel they know how everything work as they work there and are familiar with all the processes, but as a patient I was not.

    star rating
    New Hall Hospital - Friday, 31 October 2025

  • I have been at this hospital twice this year, as a Private patient and through the NHS. Both visits went extremely well, thank you. In particular Jenny O’Grady, the first person you meet in reception, nothing is too much trouble, she is very kind and helpful, she is a great asset to the team.

    star rating
    New Hall Hospital - Wednesday, 29 October 2025

  • Everything was perfect

    star rating
    New Hall Hospital - Wednesday, 29 October 2025

  • I was in New Hall in the afternoon of 27th October 2025 for a short procedure on a painful toe. Everyone was friendly and helpful, always explaining the next step so that I felt extremely well looked after and there were no surprises. I felt calm and comfortable.

    star rating
    New Hall Hospital - Tuesday, 28 October 2025

  • Very good, friendly staff & the nurse kept me safe as I am unsteady on my feet.

    star rating
    New Hall Hospital - Friday, 24 October 2025

  • A fantastic hospital run by staff who are bright and cheerful and ready to help every step of the way. The care from initial consultation to discharge after surgery was superb and really well organised.

    star rating
    New Hall Hospital - Wednesday, 22 October 2025

  • All you would expect of a private hospital. 3rd operation I have had in the last year. Great team in all departments.

    star rating
    New Hall Hospital - Friday, 17 October 2025

  • A very organised visit and the team at New Hall are always friendly and supportive.

    star rating
    New Hall Hospital - Thursday, 16 October 2025

  • Very helpful happy staff

    star rating
    New Hall Hospital - Wednesday, 15 October 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

Get in touch

Need some advice on a treatment price or booking an initial appointment?

We're here to help.

BOOK ONLINE

Or send us a message...

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud