Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Visit was okay and definitely worth going the journey from Portsmouth. Car parking a bit difficult

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    New Hall Hospital - Friday, 21 November 2025

  • Please refer to previous comments

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    New Hall Hospital - Thursday, 20 November 2025

  • Lovely friendly staff

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    New Hall Hospital - Wednesday, 19 November 2025

  • Clean hospital with friendly and helpful staff

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    New Hall Hospital - Monday, 17 November 2025

  • My 2nd visit and most comfortable happy helpful professional staff , so nice I didn't even notice really my epidural s , really are magnificent and feels like friends and in safe hands . I had Dr Carl Broadbridge and his team and from reception all top professional and so feel at ease , have improved my pain what suffered decades , I'm forever grateful and earth angels all of them thankyou so much New Hall and such wonderful people

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    New Hall Hospital - Friday, 14 November 2025

  • Wonderful hospital and staff efficient and friendly.

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    New Hall Hospital - Wednesday, 12 November 2025

  • I cannot thank enough, everyone involved in my stay and treatment. Everyone was kind and caring. All staff were kind and helpful. My treatment was discussed at length and was given time to decide in all aspects of the treatment. After care was great and I didn't feel rushed. I can highly recommend New hall for treatment.

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    New Hall Hospital - Wednesday, 12 November 2025

  • All good visit

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    New Hall Hospital - Wednesday, 12 November 2025

  • All staff at New Hall extremely friendly and helpful.

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    New Hall Hospital - Sunday, 9 November 2025

  • Nothing is ever too much trouble, everyone is friendly

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    New Hall Hospital - Sunday, 9 November 2025

  • All aspects of the visit were very positive. The hospital staff were all friendly and efficient and the consultant was very good in explaining his assessment and I felt very confident in his abilities.

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    New Hall Hospital - Thursday, 6 November 2025

  • I have just come home from having spinal surgery at New Hall and could not be better pleased. All staff, from the surgeon to the auxiliary staff, were unfailingly efficient, professional, approachable and kind. The surgeon, Paul Rhys Davies, explained the procedure clearly and without being patronising: I was included in the decision-making and was confident about the outcome. His easy manner and sense of humour did much to set me at my ease. From orderlies to nurses and anaesthetists, everyone seemed to take pleasure in working at New Hall and in caring for patients. My operation appears to have been very successful, and I look forward to meeting the staff again for follow-up appointments.

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    New Hall Hospital - Wednesday, 5 November 2025

  • A well run and comfortable joint replacement service

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    New Hall Hospital - Wednesday, 5 November 2025

  • Staff so helpful and friendly. New Hall is an excellent hospital and helps lower anxiety of the operation and recovery. Sterling work by the whole team!

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    New Hall Hospital - Wednesday, 5 November 2025

  • All staff friendly and professional .The day surgery unit was immaculately clean . I felt safe the moment I walked in there . Very good discharge information given . I would definitely choose Newhall again for any further care .

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    New Hall Hospital - Monday, 3 November 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud