Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • All staff members were friendly; including reception and hospitality members, who were very entertaining! The nurses specifically listened to my concerns, and offered great reassurance before I underwent the treatment. The medical staff were excellent in explaining my procedure and possible outcomes. I felt that my treatment and stay at North Downs Hospital was important to the medical staff.

    star rating

    North Downs Hospital

    Saturday, 9 December 2023
  • Really professional care from each and every member of staff who I came in contact with from the consultant, sonographer day surgery nurses, and theatre nurses. Well done I could mention each and everyone of you,but this is not allowed.

    star rating

    North Downs Hospital

    Monday, 13 November 2023
  • First encounter with them. Receptionist Sam was fantastic. Gives a great first impression and left me feeling positive about going to hospital. Weird, I know, but really good. Thanks Sam

    star rating

    North Downs Hospital

    Thursday, 26 October 2023
  • Expertise second to none. Beautifully clean. Friendly and caring staff. You would be hard pressed to fault it.

    star rating

    North Downs Hospital

    Saturday, 7 October 2023
  • n/a

    star rating

    North Downs Hospital

    Tuesday, 3 October 2023
  • North Downs is a great hospital with excellent employees.

    star rating

    North Downs Hospital

    Monday, 2 October 2023
  • Very understanding and short wait time for my surgery. Surgeon genuinely interested in my wellbeing and success the surgery. Hospital itself was very quiet and comfortable. And all staff very friendly. Thank you all.

    star rating

    North Downs Hospital

    Friday, 22 September 2023
  • A very good experience of both the staff and the results of the surgery.

    star rating

    North Downs Hospital

    Wednesday, 13 September 2023
  • Friendly and swift. Got offered coffee but not at the 2nd visit.

    star rating

    North Downs Hospital

    Tuesday, 5 September 2023
  • It's a good clinic. Got here from the skatepark. We're done: They put a bandage on it, thank you.

    star rating

    North Downs Hospital

    Monday, 4 September 2023
  • Very convenient place to go Clean and good facilities

    star rating

    North Downs Hospital

    Sunday, 3 September 2023
  • Very professional service

    star rating

    North Downs Hospital

    Friday, 1 September 2023
  • Absolutely so friendly and a very pleasant stay

    star rating

    North Downs Hospital

    Wednesday, 16 August 2023

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback