Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Very professional staff in all areas and well looked after. Kept informed at all stages of the process.
North Downs Hospital - Wednesday, 12 August 2026 -
Thank you for your care.
North Downs Hospital - Wednesday, 12 August 2026 -
Quick, pleasant and would recommend
North Downs Hospital - Friday, 7 August 2026 -
Staff attentive
North Downs Hospital - Wednesday, 5 August 2026 -
My overall experience of North Downs Hospital was very good, the staff that looked after me were great, I was told how my operation went, what medication I was taking etc great communication. The only slight issue was before my operation we were asked to attend a session to ensure we knew my capabilities post op, I was asked to bring my partner and I explained that would mean my 7 month daughter would also need to attend, I was assured that was fine. Unfortunately she was due a sleep and very irritable. My partner took her out of the room and outside the building to calm her. When he came back in she started to cry so he left again. As I followed them our two nurses were talking to each other saying why would you bring a baby to the hospital and clearly disapproving….my intention wasn’t to have them both there but I was told it was recommended and would be beneficial.
North Downs Hospital - Tuesday, 4 August 2026 -
Absolutely phenomenal !
North Downs Hospital - Tuesday, 4 August 2026 -
I can thoroughly recommend Mr Panose for hip replacement surgery and 2 of my friends have also had theirs done by him, also with great results. He works with a lovely team at Northdowns Hospital, from Mr Green the anaesthetist to all the nurses and I am very grateful to have had such a good experience and recovery.
North Downs Hospital - Monday, 3 August 2026 -
My recent visit was for my 6 week post operation check up. Mr Panose checked all was healing well answered my questions and gave me some tips for my new hip going forward.
North Downs Hospital - Saturday, 1 August 2026 -
The hospital was clean, staff were lovely and I felt well locked after
North Downs Hospital - Friday, 31 July 2026 -
I cannot fault the care and patience the staff gave me. I food was excellent I have no complaints at all
North Downs Hospital - Thursday, 30 July 2026 -
Staff were helpful and the consultant understood my concerns. My next appointments were arranged quickly.
North Downs Hospital - Wednesday, 29 July 2026 -
Excellent service provided
North Downs Hospital - Wednesday, 22 July 2026 -
All the staff at North Downs were very professional & friendly. Extra special thanks to the team that looked after me before, during & after my operation on the 4th June. Thank you.
North Downs Hospital - Saturday, 18 July 2026 -
I would not hesitate to recommend North Downs to anyone, Whilst having an operation is never something one looks forward to the whole experience with North Downs has been excellent
North Downs Hospital - Friday, 17 July 2026 -
I am very relieved to have had a new right hip. To be relieved of a lot of pain.
North Downs Hospital - Friday, 17 July 2026
