Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Smooth, easy, organised.

    star rating

    North Downs Hospital

    Friday, 19 July 2024
  • The hospital staff were very kind and caring throughout my appointments and my procedure. They were attentive and professional. The hospital was clean and pre and post op care was excellent.

    star rating

    North Downs Hospital

    Friday, 19 July 2024
  • Reception very helpful and surroundings very clean

    star rating

    North Downs Hospital

    Wednesday, 17 July 2024
  • Very friendly receptionist and nursing staff. I was very well looked after I had my eye surgeries. The hospital has a friendly atmosphere.

    star rating

    North Downs Hospital

    Friday, 12 July 2024
  • The nurses were kind and helpful but maybe the admittance time once at the hospital before going into the operation could have been shorter.

    star rating

    North Downs Hospital

    Friday, 12 July 2024
  • Everybody has been very nice and personable. Excellent experience thank you.

    star rating

    North Downs Hospital

    Wednesday, 10 July 2024
  • Very good. Just wait time was long half hour over my appointment time. I was given 3.30 they had 3.40

    star rating

    North Downs Hospital

    Monday, 8 July 2024
  • Very professional

    star rating

    North Downs Hospital

    Wednesday, 3 July 2024
  • From arrival to departure all staff very warm and friendly , seem genuinely concerned with the welfare of all visitors.

    star rating

    North Downs Hospital

    Wednesday, 3 July 2024
  • As soon as I arrived, I received a warm welcome and was booked in without any issue. I was given directions on how to get to Mr Khan's consulting rooms and advised on wait time and what happens next.

    star rating

    North Downs Hospital

    Friday, 28 June 2024
  • very friendly, knowledgeable and helpful staff

    star rating

    North Downs Hospital

    Thursday, 20 June 2024
  • Staff are excellent and know their job very well

    star rating

    North Downs Hospital

    Wednesday, 19 June 2024
  • Very friendly staff and clean

    star rating

    North Downs Hospital

    Friday, 14 June 2024
  • Very good

    star rating

    North Downs Hospital

    Wednesday, 12 June 2024
  • Experience with north downs hospital excellent. Only downside was shortage if parking.

    star rating

    North Downs Hospital

    Wednesday, 5 June 2024

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback