Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Lovely staff, very quickly fitted in for consultations and procedure

    star rating

    North Downs Hospital

    Friday, 27 June 2025
  • I am so pleased I chose North Downs Hospital. The staff were excellent and the attention to detail first class. I have no hesitation in tecommending this hospital.

    star rating

    North Downs Hospital

    Wednesday, 25 June 2025
  • Had the best treatment from North down today, had en suit, with TV and they got me some lovely new socks. I can't praise this hospital enough. From the moment I turned up, they kept me updated and informed, every single nurse, surgeon,, anesthesiologist,receptionist and sandwiche maker were amazing. Part of me didn't want to go home!

    star rating

    North Downs Hospital

    Saturday, 21 June 2025
  • Great experience, my nurse Maggie went above and beyond to make me feel comfortable and reassured. Very empathetic and knowledgeable. The surgeon Mr Kar listened to my opinions and managed to get the best possible outcome for me. Their medical care after care is exceptional.

    star rating

    North Downs Hospital

    Wednesday, 18 June 2025
  • Very efficient all round

    star rating

    North Downs Hospital

    Wednesday, 11 June 2025
  • So pleased to have been able to have had my appointments and operation at North Downs hospital. It is run efficiently, very clean and calm. Appointments always on time no delays and all staff very polite and happy. My recovery was aided by having a privatre room with en suite facilities.

    star rating

    North Downs Hospital

    Wednesday, 11 June 2025
  • A friendly team there.

    star rating

    North Downs Hospital

    Thursday, 5 June 2025
  • The whole team were friendly and professional. All aspects of the hospital were calm and welcoming.

    star rating

    North Downs Hospital

    Wednesday, 4 June 2025
  • Fantastic hospital,staff looked after me very well.

    star rating

    North Downs Hospital

    Wednesday, 4 June 2025
  • I enjoyed an excellent experience of sight rectification, with my sight restored to a point that I no longer have to wear glasses, which I find is just brilliant and uplifting, and all down to Mr Saj Kahn and his team.

    star rating

    North Downs Hospital

    Wednesday, 4 June 2025
  • A very welcoming experience, with a calming nature as soon as you walked through the door. Thorough and polite staff!

    star rating

    North Downs Hospital

    Thursday, 29 May 2025
  • Excellent level of care provided by North Downs Hospital.

    star rating

    North Downs Hospital

    Thursday, 22 May 2025
  • Very friendly and professional staff. Comfortable room. Nice food.

    star rating

    North Downs Hospital

    Wednesday, 21 May 2025
  • Welcoming , Friendly, customer service was excellent.

    star rating

    North Downs Hospital

    Wednesday, 21 May 2025
  • Staff all very friendly

    star rating

    North Downs Hospital

    Wednesday, 21 May 2025

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud