Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Successful
North Downs Hospital - Sunday, 23 August 2026 -
Overall very professional
North Downs Hospital - Saturday, 22 August 2026 -
Seen before I even sat down in the waiting room. Mr Panose is friendly and professional.
North Downs Hospital - Friday, 21 August 2026 -
It all went well. Staff were attentive and procedure went smoothly.
North Downs Hospital - Wednesday, 19 August 2026 -
As described previously, excellent care throughout
North Downs Hospital - Monday, 17 August 2026 -
Without a doubt, I would wholeheartedly recommend Mr Kar, his professionalism is 2nd to none and all of the staff in the hospital were fantastic too. For a period where I felt quite stressed and nervous they made it better for me
North Downs Hospital - Saturday, 15 August 2026 -
Treated very well, even though I was NHS patient. They delayed my inpatient time, so I wasn’t waiting too long. Excellent care and pain relief.
North Downs Hospital - Friday, 14 August 2026 -
Very clean, staff knowledgeable and friendly, explained everything in detail. Nothing was every to much for them to do for you
North Downs Hospital - Friday, 14 August 2026 -
Very professional staff in all areas and well looked after. Kept informed at all stages of the process.
North Downs Hospital - Wednesday, 12 August 2026 -
Thank you for your care.
North Downs Hospital - Wednesday, 12 August 2026 -
Quick, pleasant and would recommend
North Downs Hospital - Friday, 7 August 2026 -
Staff attentive
North Downs Hospital - Wednesday, 5 August 2026 -
My overall experience of North Downs Hospital was very good, the staff that looked after me were great, I was told how my operation went, what medication I was taking etc great communication. The only slight issue was before my operation we were asked to attend a session to ensure we knew my capabilities post op, I was asked to bring my partner and I explained that would mean my 7 month daughter would also need to attend, I was assured that was fine. Unfortunately she was due a sleep and very irritable. My partner took her out of the room and outside the building to calm her. When he came back in she started to cry so he left again. As I followed them our two nurses were talking to each other saying why would you bring a baby to the hospital and clearly disapproving….my intention wasn’t to have them both there but I was told it was recommended and would be beneficial.
North Downs Hospital - Tuesday, 4 August 2026 -
Absolutely phenomenal !
North Downs Hospital - Tuesday, 4 August 2026 -
I can thoroughly recommend Mr Panose for hip replacement surgery and 2 of my friends have also had theirs done by him, also with great results. He works with a lovely team at Northdowns Hospital, from Mr Green the anaesthetist to all the nurses and I am very grateful to have had such a good experience and recovery.
North Downs Hospital - Monday, 3 August 2026
