Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

All your staff, including the receptionists, very pleasant, no complaints

North Downs Hospital - Thursday, 21 August 2025
It was easy to get an appointment on a day and time that suited me. I had barely a 5 minute wait. All was good and I am so pleased with the results.

North Downs Hospital - Wednesday, 20 August 2025
I had a laparoscopy at North Downs Saturday just gone. It’s now 48h post op. I cannot thank the wonderful staff enough, they made me feel at ease, made me feel comfortable, made me feel heard and seen. The procedure went well, I was home by 3pm the same day with all the information I needed. A special thankyou to Natalie who took care of me on the day ward, from doing my stats etc to chit chatting away with me - it really made me feel so much better & was hugely appreciated. If ever I need another procedure, I’ll be coming straight back here no doubt. Absolutely fantastic.

North Downs Hospital - Monday, 18 August 2025
The whole experience from initial consultation to post op at 6 weeks has been efficient and overall entirely positive. I’m am very pleased with the result.

North Downs Hospital - Friday, 15 August 2025
Just perfect ,excellent ,no waiting timecannot rate it high enough.very attentiv

North Downs Hospital - Wednesday, 6 August 2025
Good experience overall

North Downs Hospital - Tuesday, 15 July 2025
I was made to feel welcome and at ease at all stages making it a very easy experience

North Downs Hospital - Wednesday, 2 July 2025
I had a knee replacement operation at North Downs which included an overnight stay. I was very impressed with the standard of care I received and the professionalism of all the staff.

North Downs Hospital - Monday, 30 June 2025
North Downs Hospital staff were very helpful and looked after me well.

North Downs Hospital - Monday, 30 June 2025
Lovely staff, very quickly fitted in for consultations and procedure

North Downs Hospital - Friday, 27 June 2025
I am so pleased I chose North Downs Hospital. The staff were excellent and the attention to detail first class. I have no hesitation in tecommending this hospital.

North Downs Hospital - Wednesday, 25 June 2025
Had the best treatment from North down today, had en suit, with TV and they got me some lovely new socks. I can't praise this hospital enough. From the moment I turned up, they kept me updated and informed, every single nurse, surgeon,, anesthesiologist,receptionist and sandwiche maker were amazing. Part of me didn't want to go home!

North Downs Hospital - Saturday, 21 June 2025
Great experience, my nurse Maggie went above and beyond to make me feel comfortable and reassured. Very empathetic and knowledgeable. The surgeon Mr Kar listened to my opinions and managed to get the best possible outcome for me. Their medical care after care is exceptional.

North Downs Hospital - Wednesday, 18 June 2025
Very efficient all round

North Downs Hospital - Wednesday, 11 June 2025
So pleased to have been able to have had my appointments and operation at North Downs hospital. It is run efficiently, very clean and calm. Appointments always on time no delays and all staff very polite and happy. My recovery was aided by having a privatre room with en suite facilities.

North Downs Hospital - Wednesday, 11 June 2025

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud

Specialties

Treatments

Tests & Scans

Your Care

Clinical Information

Funding Treatment

Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

All your staff, including the receptionists, very pleasant, no complaints

It was easy to get an appointment on a day and time that suited me. I had barely a 5 minute wait. All was good and I am so pleased with the results.

The whole experience from initial consultation to post op at 6 weeks has been efficient and overall entirely positive. I’m am very pleased with the result.

Just perfect ,excellent ,no waiting timecannot rate it high enough.very attentiv

Good experience overall

I was made to feel welcome and at ease at all stages making it a very easy experience

I had a knee replacement operation at North Downs which included an overnight stay. I was very impressed with the standard of care I received and the professionalism of all the staff.

North Downs Hospital staff were very helpful and looked after me well.

Lovely staff, very quickly fitted in for consultations and procedure

I am so pleased I chose North Downs Hospital. The staff were excellent and the attention to detail first class. I have no hesitation in tecommending this hospital.

Great experience, my nurse Maggie went above and beyond to make me feel comfortable and reassured. Very empathetic and knowledgeable. The surgeon Mr Kar listened to my opinions and managed to get the best possible outcome for me. Their medical care after care is exceptional.

Very efficient all round

So pleased to have been able to have had my appointments and operation at North Downs hospital. It is run efficiently, very clean and calm. Appointments always on time no delays and all staff very polite and happy. My recovery was aided by having a privatre room with en suite facilities.

Leave your Feedback

Important Information

Contact details

About Us

Patients

Legal

Contact Us