Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • The only downside to North Downs is the lack of car parking, so either get dropped off or allow time to park elsewhere and walk. Other than that it was a faultless experience.

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    North Downs Hospital - Thursday, 8 October 2026
  • Very satisfied. Staff all very friendly & helpful & I went in on time .

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    North Downs Hospital - Wednesday, 7 October 2026
  • AAA service, absolutely brilliant no pain whatsoever

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    North Downs Hospital - Wednesday, 7 October 2026
  • Great experience

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    North Downs Hospital - Wednesday, 7 October 2026
  • Excellent service

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    North Downs Hospital - Tuesday, 6 October 2026
  • I saw Mr Kumar Kunasingham for key hole surgery to fix arthritis in my big toe. The surgery was quick, I was in and out in a day, and the hospital experience was great. There was remarkably little pain. The hospital gave me prescription pain killers, which I never needed, just some paracetamol. I play hockey and the recovery was much quicker than I expected - I was back training within 5 weeks and playing as normal within 7 or 8 weeks of surgery. Mr Kunasingam is fantastic, very patient and explained everything clearly. I wouldn't hesitate to recommend him for any orthopedic surgery.

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    North Downs Hospital - Monday, 5 October 2026
  • Great experience highly recommended

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    North Downs Hospital - Thursday, 1 October 2026
  • I left a review of my experience shortly after discharge & would refer you to this

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    North Downs Hospital - Thursday, 1 October 2026
  • A designated short term parking place for patient pick up would be helpful? Impossible ,considering the lack of space, I suppose...

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    North Downs Hospital - Thursday, 1 October 2026
  • All the staff I encountered pre and post surgery were excellent. The wait for appointments was very speedy. The hospital was very clean and comfortable and the food was great.

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    North Downs Hospital - Tuesday, 29 September 2026
  • Hospital provided good and friendly service

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    North Downs Hospital - Tuesday, 29 September 2026
  • The staff at North Downs are so helpful and comforting. I would recommend this hospital to anyone.

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    North Downs Hospital - Saturday, 26 September 2026
  • The hospital facilities, and all staff were fabulous

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    North Downs Hospital - Saturday, 26 September 2026
  • Lovely staff, very welcoming and reassuring. Excellent facilities.

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    North Downs Hospital - Saturday, 12 September 2026
  • All member of staff were friendly and helpful and I was seen promptly

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    North Downs Hospital - Friday, 11 September 2026

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

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