Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Hospital is very clean and very nice staff. I felt very comfortable there from start to finish

    star rating
    North Downs Hospital - Wednesday, 20 May 2026
  • I experienced a very satisfactory stay at North Downs hospital. This was my fourth appointment to deal with my problem and I find the staff to be very friendly and create a very relaxed atmosphere. The facilities always appear very clean and tidy. I did down score my wait time slightly as I had to attend at 1.00pm and was not seen until approximately 6.00pm as I was last on the list. As a result I needed oxygen as I felt very unwell after the procedure, possibly in part due to being dehydrated.

    star rating
    North Downs Hospital - Wednesday, 20 May 2026
  • whole experience easy and made pleasant by all stall

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    North Downs Hospital - Tuesday, 19 May 2026
  • very good indeed

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    North Downs Hospital - Friday, 15 May 2026
  • Hospital were really friendly and accommodating.

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    North Downs Hospital - Thursday, 14 May 2026
  • First class.

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    North Downs Hospital - Wednesday, 13 May 2026
  • Totally flawless

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    North Downs Hospital - Wednesday, 6 May 2026
  • I had a very positive experience at North Downs Hospital. I would like to specifically thank my surgeon, Mr Shwetal Dighe, and my anaesthetist, Dr Simon Fitzgerald, for their professionalism and excellent care throughout the procedure. I felt safe, well looked after, and in very capable hands. From the moment I arrived, everyone was incredibly kind, helpful and supportive — from the reception staff, to the nurses, and even the porters. Every single person I interacted with made the experience much easier and more comfortable. The whole process was smooth, well organised and clearly explained, which gave me great confidence from start to finish. I’m very grateful for the high standard of care I received and would highly recommend North Downs Hospital to anyone. Thank you to the entire team.

    star rating
    North Downs Hospital - Tuesday, 5 May 2026
  • My experience at North Downs Hospital was very positive. The staff were professional, the facilities clean and comfortable, and I felt well looked after throughout my visit.

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    North Downs Hospital - Tuesday, 5 May 2026
  • I had a hysteroscopy. All staff was amazing and reassuring me every time. Would definitely recommend this hospital.

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    North Downs Hospital - Wednesday, 29 April 2026
  • Already detailed - see above.

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    North Downs Hospital - Wednesday, 29 April 2026
  • Very happy Could not fault the staff

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    North Downs Hospital - Friday, 17 April 2026
  • Nurses were fantastic. Room before and after was clean and tidy and I felt able to recover at my own pace

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    North Downs Hospital - Friday, 20 March 2026

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

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