Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. However you choose to pay, it shouldn’t be what keeps you waiting. Our range of funding options lets you pay in a way that suits you and your finances.

Find out more about how to access private treatment with us

Patient Feedback

Hear from our patients talk about their recent experience with us

  • The doctors and staff at the hospital are incredible. I have never had such a fantastic experience being in a hospital. Every step of the way I was cared for and had all my questions answered. Every person at the hospital from the receptionist to the caterers and doctors who treated me were polite, friendly and gave time to speak to me when they provided me with updates. Thank you to everyone at North Downs - 5* does not do the hospital enough justice!

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    Google review
    North Downs Hospital - Friday, 13 November 2026

  • Fantastic staff at the hospital .was explained everthing to me to understand my procedure .very good experience was very nervous but no need .thank you . Mr Gangone

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    Google review
    North Downs Hospital - Monday, 9 November 2026

  • Friendly, informative, really happy with it all

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    Doctify review
    North Downs Hospital - Monday, 9 November 2026

  • Very professional and helpful. I shall always be very grateful to all at North Downs Hospital.

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    Doctify review
    North Downs Hospital - Saturday, 7 November 2026

  • Every person I met from arriving at the hospital to when I left was extremely polite and professional

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    Doctify review
    North Downs Hospital - Wednesday, 4 November 2026

  • North Downs is always welcoming, and the staff are very friendly and efficient.

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    Doctify review
    North Downs Hospital - Sunday, 1 November 2026

  • My experience was excellent and my advice is to just do what you are told you can do and allow the recovery to take place.

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    Doctify review
    North Downs Hospital - Wednesday, 28 October 2026

  • Top class hospital!

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    Doctify review
    North Downs Hospital - Tuesday, 27 October 2026

  • The visit was very friendly and i read not rushed.

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    Doctify review
    North Downs Hospital - Monday, 26 October 2026

  • Very welcoming made feel comfortable

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    Doctify review
    North Downs Hospital - Monday, 26 October 2026

  • Very clean and well run.

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    Doctify review
    North Downs Hospital - Monday, 26 October 2026

  • Would highly recommend the hospital. All staff members are welcoming and polite, from the front desk to the porters who help you to your car after surgery, to the lovely people who took care of my food when in overnight. Lovely attitude, where nothing was ever any trouble

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    Doctify review
    North Downs Hospital - Monday, 26 October 2026

  • Very friendly and professional staff

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    Doctify review
    North Downs Hospital - Tuesday, 20 October 2026

  • This is a fantastic hospital. The facilities are modern and fastidiously clean. All the staff members are incredibly helpful and professional. Highly recommend.

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    Doctify review
    North Downs Hospital - Monday, 19 October 2026

  • The only downside to North Downs is the lack of car parking, so either get dropped off or allow time to park elsewhere and walk. Other than that it was a faultless experience.

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    Doctify review
    North Downs Hospital - Thursday, 8 October 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud