Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Helpful staff and food facilities

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    Rowley Hospital - Wednesday, 16 July 2025
  • All staff have provided excellent service and care

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    Rowley Hospital - Tuesday, 15 July 2025
  • From the friendly greeting at reception to the caring and reassuring consultation I felt confident in the treatment at Rowley Hospital. Throughout my brief stay there was always someone supporting me.

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    Rowley Hospital - Tuesday, 15 July 2025
  • Staff are amazing, waiting times minimal and the surroundings are calming.

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    Rowley Hospital - Tuesday, 15 July 2025
  • Reception staff pleasant and efficient, X Ray guy good, explanations provided when asked.

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    Rowley Hospital - Monday, 14 July 2025
  • Everyone was amazing, everything was explained really well and they couldn't do enough to help

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    Rowley Hospital - Monday, 14 July 2025
  • Super efficient with booking and the care whilst an inpatient was excellent. Will be there again for a second knee replacement and have no worries at all

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    Rowley Hospital - Monday, 14 July 2025
  • Staff were all very caring and friendly

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    Rowley Hospital - Monday, 14 July 2025
  • Would more than recommend both the hospital and its staff for the care and clear answers and taking me through the whole experience.

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    Rowley Hospital - Monday, 14 July 2025
  • Staff were so caring, attentive, kind and understanding of pain. Quick to give pain relief when needed.

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    Rowley Hospital - Monday, 14 July 2025
  • The hospital admission was very efficient..I was admitted and prepped for the op very speedily but efficiently. Staff were excellent both nursing and physios. Food was good, and I felt safe and well cared for. Lovely clean room, bed and en suite. Discharge procedure was easy with me kept informed.

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    Rowley Hospital - Monday, 14 July 2025
  • Staff are friendly and helpful. The hospital has a feeling of calm professionalism.

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    Rowley Hospital - Monday, 14 July 2025
  • Nursing staff were attentive and helpful. Hospital was exceptionally clean and well run. I had to contact the hospital a few days after my discharge....the staff were extremely helpful,as promised in the paperwork ,but you don't always get. Excellent care.

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    Rowley Hospital - Monday, 14 July 2025
  • I was very calm on my admition, not at all nervous and that is thanks to the whole team involved in my procedure and care. They were fantastic. I have to admit after the initial pain control in the form of an epidural had worn off the pain was really bad, I've never experienced anything like it and I've had three babies !! If you push through that pain barrier and keep up with the physio exercise program, ( the team were absolutely fantastic)you will feel the difference almost immediately. Although I was in pain ,which was very well managed, my knee felt stronger than it had for years. I'm for months on now, have been discharged from Mr Malaks care and feel fantastic. Knowing how painful the process was, would I do it again if needed, the answer is YES without hesitation. I would also like to add that I was dreading having an epidural but I knew nothing about it...... I sat in the bed in anaesthetics and woke up in bed in my room. How great was that. All I can say to anyone reading this is for me it's been life changing, at the age of 56 I was always frightened of falling as my knee often gave way, now I'm jumping for joy........well not quite 🙃 😅 Thank you Mr malak and all your team

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    Rowley Hospital - Friday, 11 July 2025
  • Staff explained everything that was planned. Very caring and timely observations. Food was amazing!!

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    Rowley Hospital - Thursday, 10 July 2025

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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