Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • This is my 2nd trip to Rowley Hall, previously had a Hernia day surgery. This time ACDF spine surgery, service & care was brilliant from start to finish. Mr Bhalla & his team did a great job during the operation & post op. Abby & Judy & their teams over both shifts supplied amazing care & empathy. The ancillary staff were excellent & I was fed & watered well & the room was kept spotless. Couldn’t fault anything during my stay. Great place to be when you need help & care after an anxious time before & after the operation.

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    Rowley Hospital - Tuesday, 31 March 2026
  • Amazing, compassionate care from everyone I met during my knee replacement operation at Rowley Hall. My overnight stay was like being in a 5* hotel with brilliant professional staff, had an amazing en-suite bedroom and truly scrumptious food!

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    Rowley Hospital - Thursday, 26 February 2026
  • Hi had my first appointment yesterday with Dr Malek and I was blown away, Dr Malek was really supportive he made me feel at ease, he was very friendly and understanding, he wasted no time with looking into my condition the service was fast and I came away feeling supported and happy thanks Vitality for the referral.

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    Rowley Hospital - Wednesday, 18 February 2026
  • Not only is Rowley hall hospital in the most beautiful surroundings, it has a peacefulness and a real welcoming vibe about it , that just helps with any issues of stress or anxiety you might have . All members of staff are amazing, right from the moment you come through the reception area and you meet the wonderfully polite lady who greets you with a warm hello ! This place is immaculately clean so hats off to the cleaning staff there. Then you meet the medical receptionists and they are polite and helpful with any questions or concerns you might have, but for me it has to be the consultants & nurses themselves , I found that I was never rushed while in my appointments on both occasions with two different doctors, I felt listen too and everything was explained to me in a respectful manner with real concern and thoughtfulness of my health issues, so yes Rowley hall is by far an exceptional place and has exceptional staff too match !

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    Rowley Hospital - Saturday, 14 February 2026
  • What a lovely hospital went today to pick my freind up and wow staff so lovely and help you akways its kept so tidy clean 100per cent will use this hospital

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    Rowley Hospital - Wednesday, 28 January 2026
  • This is just a hospital. It's in its own grounds so feels a little more upmarket. Staff were all lovely people and the consultants all appeared to be good.

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    Rowley Hospital - Sunday, 25 January 2026
  • I was so nervous but every member of the staff were wonderful and kind, every care was taken to reasure me all they way into theatre and after. I had an overnight stay post operation and was made very comfortable. The food was delicious too. I wouldn't hesitate in recommending.

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    Rowley Hospital - Monday, 15 December 2025
  • Surgery and overnight stay. All the staff were excellent, respectful and understanding. Everything was fully explained and I had total confidence in all the team. Must mention the kitchen staff as well, meals were delivered with a friendly smile and were great. I wouldn't hesitate to use the services of Rowley Hall Hospital again if required.

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    Rowley Hospital - Friday, 28 November 2025
  • Couldn't have asked for more, what a fabulous service provided by the whole team. Thank-you

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    Rowley Hospital - Tuesday, 18 November 2025
  • Amazing care from all doctors , nurses , physio the whole operating team thank you 🤩

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    Rowley Hospital - Tuesday, 28 October 2025
  • Excellent place

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    Rowley Hospital - Saturday, 4 October 2025
  • Peter Smith,this is my third op at Rowley Hall, Anthropocsy,left knee,2022, partial replacement right knee 20 25,both done by Mr Malek and his team , absolutely brilliant,Turps op 2025 by Mr Nair and team ,first class again,as we're all the nursing staff ann catering, couldn't praise you all enough, highly recommend to all.thank you Rowley Hall Hospital 😊

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    Rowley Hospital - Saturday, 13 September 2025
  • Day surgery. Staff so friendly and respectful from start to finish talked me through everything what was happening. Highly recommend Rowley Hall Hospital. Well done great team .

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    Rowley Hospital - Saturday, 16 August 2025
  • My experience of Rowley Hall was positive from the start. All the staff I encountered were so lovely and made sure you felt comfortable. I so appreciated the patient care they give. Dr Bhalla is the most amazing surgeon very much a spine magician ! I would highly recommend him and so appreciate his time and dedication in my spine surgery as I feel he has given me a huge part of my life back !

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    Rowley Hospital - Wednesday, 30 July 2025
  • Absolutely fantastic all the staff are really the best people you could wish to meet highly recommended ,I started playing golf 2 weeks after knee replacement the scar is hardly visable 10/10

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    Rowley Hospital - Tuesday, 1 July 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud