Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Everyone is so friendly and helpful. I choose this hospital every chance I get.

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    Rowley Hospital - Monday, 20 April 2026
  • I rate highly the professionalism of Mr Sabur Malek. He has a very pleasant disposition and always puts the patient at ease and fully explains the procedure involved. I would not hesitate in recommending him to any future potential patients. They would be in very safe hands!

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    Rowley Hospital - Monday, 20 April 2026
  • Happy to have been treated by the best hip man in the area.

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    Rowley Hospital - Saturday, 18 April 2026
  • All levels of care were great and I felt very well looked after! It’s not a procedure for the faint hearted, it was very much about managing the pain in the first week - but on codeine every 6 hours and ibuprofen and paracetamol in between it was controllable. Exercises/physio is a must - exactly as instructed! And ice was very much part of the daily routine along with elevating my knee and resting. Each week I felt I turned a corner, the range of motion does increase slowly, the pain does reduce slowly. Definitely felt good to have the dressing removed and stitches out at end of week 2. Gradually went from two crutches to one by week 3 and could walk comfortably with no crutches by week 4-5. Stopped codeine after week 3, but have continued with other painkillers especially at night until week 6. Now take as and when required of doing a bit more! Every day is different - it’s not a straight line. My knee lets me know if I’ve done too much. Now at 6 weeks I’m walking my dog for 25 minute walks, and looking to increase over the next week.

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    Rowley Hospital - Saturday, 18 April 2026
  • I had a grab handle on the shower which helped with stability & I bought a waterproof leg cover which enabled me to shower when I got home. Essential for feeling refreshed. I was discharged this week, I am back to playing short tennis & have just got back from a holiday to Africa where we were on safari & I climbed up the ladder onto the back of the jeep (couldn’t have done this before my ops). My right knee still swells & feels tight so I ice regularly. I hope by sharing my experience it will help anyone in a similar situation.

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    Rowley Hospital - Thursday, 16 April 2026
  • Recent visit went extremely well. Being assured that all was well after my operation. Thankyou yo all the staff

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    Rowley Hospital - Wednesday, 15 April 2026
  • I would rate recent visit 10/10

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    Rowley Hospital - Wednesday, 15 April 2026
  • Very pleased looking forward to a pain free future and getting back to work

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    Rowley Hospital - Wednesday, 15 April 2026
  • All the consultations and teams involved were excellent

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    Rowley Hospital - Wednesday, 15 April 2026
  • Great experience and wonderful outcome with my new knee as good as new.

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    Rowley Hospital - Tuesday, 14 April 2026
  • Highly Recomend the standard of care and efficiency of this hospital

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    Rowley Hospital - Tuesday, 14 April 2026
  • Although I would have preferred a day visit, it was down to a wound that I had with an infection that delayed the surgery, which meant an overnight stay. The stay was good, good food, excellent communication and believe me I am impatient when I somewhere I don’t want to be. Great experience.

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    Rowley Hospital - Tuesday, 14 April 2026
  • Always prompt friendly and understanding.

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    Rowley Hospital - Tuesday, 14 April 2026
  • Excellent service but administration leaves a lots to be desired

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    Rowley Hospital - Thursday, 9 April 2026
  • Brilliant Surgeon and support from nursing staff. Excellent support from physio department.

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    Rowley Hospital - Thursday, 9 April 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud