Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

 

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Referred for cataract surgery via the NHS. The pre-surgery appointments were very thorough. I was given lots of written information as well. I spoke to Mr Ahmed who carried out both operations. He was very professional and kind. All the people I spoke to did their best to put me at ease and answered my questions. I also appreciated the follow up phone calls 24 hours afterwards and the assurance that I could contact the hospital if I had any problems or worries following surgery.

    star rating
    Boston West Hospital - Monday, 2 February 2026

  • Nothing to fault from start to finish, great team

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    Boston West Hospital - Sunday, 1 February 2026

  • I had a endoscopy on Saturday which I was very anxious about, but the staff were kind and understanding and gave plenty of reassurance. I opted to have sedation. It took multiple attempts to get the needle in due to deep veins but the nurse and doctor who was putting the needle in were constantly talking to me to distract me from what was happening. My memory of the procedure itself is kind of fuzzy so I don’t remember all of it, i do remember how unpleasant it was but the kindness and reassurance I was given made it that little bit easier and I don’t think I would of got through it without them. I was taken to the recovery area where I was taken care of and reassured( I was a bit shaken up afterwards).

    star rating
    Boston West Hospital - Tuesday, 27 January 2026

  • Very clean 👌 excellent reception and staff very caring, the only fault I can find is Location, I'm not familiar with the area and it took me 45 mins to find the facility, there are 4-5 NHS facilities in an estate and a further 4 NHS facilities within the area of Boston West as I've found so far so a suggestion of a map sent out to those from out of the area would be helpful 😀

    star rating
    Boston West Hospital - Wednesday, 21 January 2026

  • Very well ran hospital. From reception to leaving after my operation I was treated with care by the best staff and surgeon I ever come across. Brilliant service throughout. Would highly recommend using this hospital.

    star rating
    Boston West Hospital - Wednesday, 21 January 2026

  • Excellent everyone was really good. Thank you all. X

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    Boston West Hospital - Saturday, 17 January 2026

  • So easy! They answer the phones, they give you answers to questions and they look after you from start to finish

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    Boston West Hospital - Monday, 5 January 2026

  • Very friendly staff , all very professional & clear with what was going to happen, very clean too

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    Boston West Hospital - Sunday, 21 December 2025

  • 10/10 definitely recommend

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    Boston West Hospital - Monday, 15 December 2025

  • Acknowledged & booked in straight away, plenty of seats available to wait.

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    Boston West Hospital - Monday, 15 December 2025

  • A little waiting and car park spaces at a premium

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    Boston West Hospital - Sunday, 14 December 2025

  • Absolutely faultless.

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    Boston West Hospital - Friday, 12 December 2025

  • First class, from reception to surgeon all very professional, courteous and respectful.

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    Boston West Hospital - Friday, 28 November 2025

  • At follow up appointment i was shown images of what he did during procedure, he explained my outcome and that I could contact him if I have any further concerns.

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    Boston West Hospital - Monday, 17 November 2025

  • Mr Ramsingh and his staff were very supportive and informative.I did have a problem on discharge from my operation but this has been dealt with.

    star rating
    Boston West Hospital - Monday, 17 November 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud