Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Absolutely wonderful experience. The staff were incredibly pleasant, my pain was handled without me needing to ask and the procedure was efficient and quick, with good results. Lovely clean linens, gowns and hospital environment in general. Overall, I would come back here (if needed) anytime.

    star rating
    Cobalt Hospital - Thursday, 9 April 2026
  • Attended yesterday 31.03.26, for planned ankle surgery. From the warm welcome, to up until i was discharged home, the care was excellent. A massive thank you to: The two male health care workers, both caring and supportive, when i first arrived and carried out the pre-op assessment, and the other male carer that looked after me whilst in the recovery bay immediately post-surgery. Thankyou to you both. Nurse Angela was behond lovely. Such a professional and caring nurse. The two male anaesthetists were so funny together, and i felt at complete ease and safe in their presence. They explained everything to me fully. Any anxieties that i had held about the surgery, anaesthetic, and recovery was short lived. Not forgetting my Surgeon Mr Trigkilidas, what a kind gentleman, and a fabulous surgeon and professional. I felt extremely safe in his care. I was given my own bay in privacy as part of my recovery to relax watching TV in a comfy recliner with a choice of varied refreshments. I felt very comfortable and safe. The Hospital felt peaceful and was spotlessly clean, again a credit to the team in general, not forgetting housekeeping that clearly do a great job. The experience was a very positive one and if I had to attend again for surgery or treatment, I certainly would not be as anxious as I was prior to me attending. Thank you all so much again that cared for me. You are an amazing team. 👏 ❤️

    star rating
    Cobalt Hospital - Wednesday, 1 April 2026
  • Seen very quick, very polite and friendly staff

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    Cobalt Hospital - Friday, 27 March 2026
  • The staff are very polite

    star rating
    Cobalt Hospital - Friday, 27 February 2026
  • It's the first time I've been to cobalt hospital , I had a endoscopy done and all the staff were great so friendly, explained everything so I understood they went above and beyond to make me feel welcome and comfortable which put my mind at ease during procedure, hospital itself is really clean , tidy and bright ! Wish all my visits were here 😂 thankyou to all the staff that made my visit a great experience, would 100% recommend to anyone including family and friends.

    star rating
    Cobalt Hospital - Friday, 9 January 2026
  • I recently had a bunionectomy done by Mr Refaie. From the first moment I saw him he put my mind at ease and explained the procedure fully. When I arrived for my procedure I couldn't fault the level of care and service I received from the reception staff, the nurses, the anaesthetists and the surgeon. The anaesthetist had me laughing and before I knew it I was in the recovery being looked after by the nurses. They made sure everything was explained before I left to go home and I couldn't fault a thing. The hospital is also immaculate and it's obvious the staff take pride in what they do. I'm now on the road to recovery and can't thank the staff enough. I would recommend this hospital and consultant to anyone.

    star rating
    Cobalt Hospital - Wednesday, 17 December 2025
  • Had a minor op to remove a troublesome lump at Cobalt and all the staff were just fantastic. From the receptionist and the pre/post op nurses to the consultant, everyone was just so professional and courteous. l honestly can't thank you all enough for making my op as stress free as possible, thank you 😃

    star rating
    Cobalt Hospital - Thursday, 6 November 2025
  • All staff were excellent from reception to consultant Thank you

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    Cobalt Hospital - Saturday, 25 October 2025
  • I recently attended Cobalt Hospital for an endoscopy and I was very apprehensive about the procedure. I didn’t need to be worried because I was soon put at my ease and every single person in the hospital was kind and caring. I wouldn’t hesitate to recommend Cobalt Hospital.

    star rating
    Cobalt Hospital - Thursday, 10 July 2025
  • overall - v welcoming, calm and efficient

    star rating
    Cobalt Hospital - Thursday, 12 December 2024
  • Everyone very approachable and professional

    star rating
    Cobalt Hospital - Tuesday, 26 November 2024
  • Fabulous experience overall was amazing by the whole team. Only recommendation I have is if there’s a budget, an occupational therapist would be beneficial in service to support with functional considerations around the home for example perching stool I would of benefited from to enable me to still do basic tasks during the first couple of weeks of none weight bearing.

    star rating
    Cobalt Hospital - Friday, 8 November 2024
  • Every thing as expected.

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    Cobalt Hospital - Sunday, 3 November 2024
  • Each time I've busted Cobalt Hospital I have found ask the staff extremely friendly, welcoming and helpful! When I went there for an injection in my troublesome foot the theatre staff were extremely reassuring and despite a dreadful prior experience with another practitioner they really helped me relax!

    star rating
    Cobalt Hospital - Wednesday, 16 October 2024
  • Great staff sympathetic but very professional and maintained a good sense of humour

    star rating
    Cobalt Hospital - Tuesday, 15 October 2024

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud