Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • The Duchy and PKP (he walks on water) put me back on my feet after being fully crippled.

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    Duchy Hospital

    Monday, 19 May 2025
  • Warm and friendly hospital, with professional staff. Appointment was on time.

    star rating

    Duchy Hospital

    Sunday, 18 May 2025
  • star rating

    Duchy Hospital

    Sunday, 18 May 2025
  • Always good.

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    Duchy Hospital

    Sunday, 18 May 2025
  • It was a nice area with plenty of seating and helpful reception and nurses

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    Duchy Hospital

    Saturday, 17 May 2025
  • Excellent hospital, great staff and appointments nearly always on time

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    Duchy Hospital

    Friday, 16 May 2025
  • This form is forcing me to make a comment before allowing me to go on. I am unlikely to complete this form again!

    star rating

    Duchy Hospital

    Saturday, 10 May 2025
  • Receptionist very helpful and kind. Appointment on time. Full explanation of surgery required! Perfect service! Thank you

    star rating

    Duchy Hospital

    Wednesday, 7 May 2025
  • I had painful and enlarged tonsils. I booked with Mr. tan, and was booked in for surgery after mutual agreement it was best. Completed the tonsillectomy quickly.

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    Duchy Hospital

    Wednesday, 7 May 2025
  • It was distressing today to see an elderly gentleman wet himself in the reception area because the toilet was shut and he had asked for help at the desk. He was left to wait while the nurses chatted I felt sorry for him 😕

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    Duchy Hospital

    Wednesday, 7 May 2025
  • My experience at the Duchy has been absolutely amazing from pre op to having surgery to post op and recovery.

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    Duchy Hospital

    Tuesday, 6 May 2025
  • Overall excellent

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    Duchy Hospital

    Tuesday, 6 May 2025
  • Could not fault it, very professional and helpful.

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    Duchy Hospital

    Friday, 2 May 2025
  • Expedient and efficient.

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    Duchy Hospital

    Monday, 28 April 2025
  • The care I received from the Dutchy was very good from having my operation to physio & follow up appointments. The nursing staff were always there to help. The food was good & served by friendly staff. I would recommend the hospital.

    star rating

    Duchy Hospital

    Sunday, 27 April 2025

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If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified, and we do not offer treatments that are purely aesthetic / to change your appearance.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud