Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Just overall extremely happy and grateful

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    Duchy Hospital - Monday, 24 August 2026
  • Easy to park. Helpful at reception. Comfortable and clean waiting area.

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    Duchy Hospital - Thursday, 20 August 2026
  • Clean, quick and efficient despite it being a busy day.

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    Duchy Hospital - Thursday, 20 August 2026
  • The Duchy Hospital is easy to access with good parking for patients. The Reception staff were helpful and friendly, and were aware of my appointment with the Consultant. My appointment took place at the time specified, and I received a letter from the Consultant later the same day, setting out his observations and the next steps. The efficiency of the whole process was as relaxing as a hospital appointment could be!

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    Duchy Hospital - Wednesday, 19 August 2026
  • All of the staff there are wecoming, friendly and professional. They really know how to look after you. Cannot rate highly enough. 12/10 :-)

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    Duchy Hospital - Wednesday, 19 August 2026
  • Perfect. Every one was really pleasant and I was seen on time.

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    Duchy Hospital - Monday, 17 August 2026
  • Great hospital and staff

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    Duchy Hospital - Sunday, 16 August 2026
  • Overall a very good experience

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    Duchy Hospital - Friday, 14 August 2026
  • A privilege to attend.

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    Duchy Hospital - Friday, 14 August 2026
  • The doctor was running late - that possibility had been stated beforehand as the doctor gives as much time as needed for each patient - I certainly didn’t mind.

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    Duchy Hospital - Thursday, 13 August 2026
  • Duchy Hospital and Ramsay Healthcare have done it again. They set a standard all the others can only aspire to. On the 06/08/2026 I was admitted as a daycare patient at mid-day for an anal operation anxious and depressed and came out at six pm absolutely over the moon. The quality and calibre and motivation of the staff was eye-openingly outstanding. It does not get any better than this. The Rolls Royce of hospitals. Thank you again Ramsay Healthcare. Steve McNeill.

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    Duchy Hospital - Saturday, 8 August 2026
  • Everyone was very friendly and helpful. I checked in and I was seen on time .

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    Duchy Hospital - Friday, 7 August 2026
  • Very Professional I highly recommend this practice

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    Duchy Hospital - Thursday, 6 August 2026
  • I cannot praise the Duchy highly enough. I have been treated there a few times, and I have just had a spigelian hernia (I hadn't heard of it either!) repaired; whilst relatively straightforward, I have an unrelated cancer and I felt hugely reassured by their approach. The care I received was second to none; from the welcome and being shown into a lovely private room, to the nursing care from Poppy and Chloe and the afternoon/evening nurses, whose names I didn't catch (as was post-op!), the excellent and considerate anaesthetist and his team, and the superb surgeon, Dr May, whose assistant was so helpful and efficient in arranging the operation so speedily. All this, and the most delicious egg mayo sandwiches and tea ever! The Duchy is an incredibly friendly, caring, expert, clean and efficient hospital - thank you !

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    Duchy Hospital - Wednesday, 5 August 2026
  • The staff were very helpful and my appointment was spot on with time.

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    Duchy Hospital - Monday, 3 August 2026

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