Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Day case - laparoscopic cholecystectomy Amazing care and support from the nurses. Consultant and anaesthetist came round in the morning and explained everything and answered questions. Theatre and recovery team so lovely and caring- really grateful and put me at ease. Thank you from the warm welcome from the reception team, ward Clark, care team and to all the behind the scenes staff that keep everything running smoothly. Hopefully I don’t need to use your services again but if I did I would not hesitate to use Duchy

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    Duchy Hospital - Thursday, 12 February 2026
  • Lovely team who were all very welcoming and helpful

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    Duchy Hospital - Wednesday, 11 February 2026
  • Went to see the doctor about my hips he was extremely good at explaining him self.

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    Duchy Hospital - Wednesday, 11 February 2026
  • Every member of the staff are so friendly and welcoming. They cannot do enough for you. All of the staff are like a happy family, and make you feel at ease.

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    Duchy Hospital - Monday, 9 February 2026
  • My wife was in today for surgery and the level of care,communication from start to finish was truly worth it from the ward nurse, anaesthetists,surgeon and consultant she came in very anxious about the hole thing but that was soon completely forgotten about. If you have the chance to use duchy for anything you will come away feeling much more positive

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    Duchy Hospital - Saturday, 7 February 2026
  • My care at this wonderful hospital was exceptional. I have no hesitation in giving wholehearted recommendation to anyone thinking of being treated here.

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    Duchy Hospital - Friday, 6 February 2026
  • Wow what an amazing experience. I just had surgery with Prof Drew and I couldn’t have been looked after better from the start. Steve Ellis really put me at ease when I was admitted, great humorous guy. All the nurses were fantastic and couldn’t have done more for me. I want to give a special mention to Lisa who cared for me all night. She was so attentive when I was sick and made me the best cup of tea in the morning. My anaesthetist and his assistant (Dr English and Olivia) were so reassuring as I had never been put to sleep before. I had a private room with VIP treatment and nothing was too much trouble. I wasn’t rushed to leave the following day. I truly felt like I was in the best place with the best surgeon and team. The aftercare from Prof Drew is second to none. Thank you Duchy. ❤️

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    Duchy Hospital - Friday, 6 February 2026
  • I was at the hospital for about 25 minutes including my chat with Mr Norton. I was treated with courtesy and the staff are very friendly and polite. All in all a very good experience.

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    Duchy Hospital - Thursday, 5 February 2026
  • Excellent.

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    Duchy Hospital - Thursday, 5 February 2026
  • My initial appointment was prompt and very professional. My hope is that every further appointments runs as smoothly 👍

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    Duchy Hospital - Thursday, 5 February 2026
  • Always an excellent service at this hospital

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    Duchy Hospital - Wednesday, 4 February 2026
  • All ran very smoothly from Reception to Consultation.

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    Duchy Hospital - Wednesday, 4 February 2026
  • Staff during the visits and day of Surgery very friendly and reassuring. Excellent communication and took time to explain what was happening and results if tests.

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    Duchy Hospital - Wednesday, 4 February 2026
  • Up to the usual high standards all round

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    Duchy Hospital - Wednesday, 4 February 2026
  • Excellent experience would definitely advise others to use this hospital.

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    Duchy Hospital - Wednesday, 4 February 2026

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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