Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Wow what an amazing experience. I just had surgery with Prof Drew and I couldn’t have been looked after better from the start. Steve Ellis really put me at ease when I was admitted, great humorous guy. All the nurses were fantastic and couldn’t have done more for me. I want to give a special mention to Lisa who cared for me all night. She was so attentive when I was sick and made me the best cup of tea in the morning. My anaesthetist and his assistant (Dr English and Olivia) were so reassuring as I had never been put to sleep before. I had a private room and nothing was too much trouble. I wasn’t rushed to leave the following day. I truly felt like I was in the best place with the best surgeon and team. Thank you Duchy. ❤️

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    Duchy Hospital - Monday, 2 February 2026
  • It was a great experience and would definitely use mr Norton again.

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    Duchy Hospital - Friday, 30 January 2026
  • An outstanding experience from the very polite receptionist to Dr Denzil May and his highly motivated team. Each stage of my visit was explained in detail and in a manner I was able to clearly understand. As you would expect, I was nervous but the information absolutely put me at ease. Exemplo Ducemus ! Yours Aye Christopher

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    Duchy Hospital - Wednesday, 28 January 2026
  • Clean tidy, and the staff are always very nice and happy to help

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    Duchy Hospital - Wednesday, 28 January 2026
  • Very positive experience.

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    Duchy Hospital - Wednesday, 28 January 2026
  • All the staff were Lovely, friendly and helpful Excellent service Excellent treatment excellent facilities

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    Duchy Hospital - Wednesday, 28 January 2026
  • A good experience which is always consistent

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    Duchy Hospital - Wednesday, 28 January 2026
  • Stafff were friendly and helpful and supportive. Hospital was clean and tidy.

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    Duchy Hospital - Wednesday, 28 January 2026
  • Very pleasant experience with nice clean surroundings

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    Duchy Hospital - Wednesday, 28 January 2026
  • Excellent service from Mr Norton and the Duchy Hospital

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    Duchy Hospital - Saturday, 24 January 2026
  • i went in for an Angiogram last week not knowing what to expect , but i can say the staff here are incredible , so helpful and professional each one of them from the reception to the consultant totally first class , a special mention to Dr Ungvari who`s manner and professionalism gave me confidence , and to nurse Lynnsay Smith who looked after me after the procedure, i felt very at ease with her . thank you all at Duchy .

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    Duchy Hospital - Thursday, 22 January 2026
  • A very clean and comfortable environment

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    Duchy Hospital - Wednesday, 21 January 2026
  • Appointment on time and excellent treatment and care

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    Duchy Hospital - Wednesday, 21 January 2026
  • Very good

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    Duchy Hospital - Wednesday, 21 January 2026
  • All great. Thanks for everything and will use service again

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    Duchy Hospital - Wednesday, 14 January 2026

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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