Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Care and comfort during my stay, from all staff.

    star rating

    Duchy Hospital

    Thursday, 25 July 2024
  • I have given a 3 for cleanliness as I had an 8am appointment on a Monday and the toilet looked as if it hadn’t been cleaned for the weekend, tissue over floor, bins full and a smell of used incontinence pads

    star rating

    Duchy Hospital

    Sunday, 7 July 2024
  • Place looked clean and nothing was out of place. Only a very short delay on appointment time.

    star rating

    Duchy Hospital

    Wednesday, 26 June 2024
  • Extremely efficient and friendly service.

    star rating

    Duchy Hospital

    Wednesday, 26 June 2024
  • Always pleasent

    star rating

    Duchy Hospital

    Wednesday, 26 June 2024
  • The links did not work ie form completion.

    star rating

    Duchy Hospital

    Wednesday, 26 June 2024
  • The place was very clean, the nurses were kind and helpful. The hospital had a calming atmosphere.

    star rating

    Duchy Hospital

    Saturday, 22 June 2024
  • Prompt appointments, professional, clean caring always a pleasant experience rather than dread

    star rating

    Duchy Hospital

    Monday, 3 June 2024
  • I like to Thank Dr Tucker and Team , for your Compassion and the way everything was explained yesterday. Dr Tucker took the time to talk me through Everything before it happened and during surgery and the Nurses were just exceptionally caring and staying with me afterwards ❤ Very Grateful for your Approach as actually I was petrified but you made it all okay xx

    star rating

    Duchy Hospital

    Friday, 31 May 2024
  • Miss Lone and the whole gynaecology team are amazing!! Usually anxious and nervous, I had the best experience during my surgery and everything was first-class start to finish. Would recommend this clinic in a heartbeat. Thank you all ❤️🥹

    star rating

    Duchy Hospital

    Wednesday, 15 May 2024
  • Overall excellent regarding staff but I marked good twice because there was only one patient toilet and it felt embarrassing waiting outside the door in a busy corridor overlooked by the waiting room. Also, the floor had a lot of toilet paper scraps on it. Also, I found the waiting area to be a bit stressful as there were only uncomfortable banquette style seating. Personally, I prefer an individual chair and don't enjoy sitting right up close to other people.

    star rating

    Duchy Hospital

    Wednesday, 15 May 2024
  • Just been in for a knee arthroscopy. From my initial consultation with Mr Kincaid. Arranging the surgery with his secretary. Post and pre op all the staff and their care was spot on. Felt.in safe hands throughout and everyone had a smile on their face!!!!

    star rating

    Duchy Hospital

    Thursday, 2 May 2024
  • Helpful and clean

    star rating

    Duchy Hospital

    Tuesday, 23 April 2024

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback