Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I have always had a great experience at the Duchy hospital and have been treated in a very clean and professional environment.

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    Duchy Hospital - Thursday, 16 April 2026

  • Well organised and friendly

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    Duchy Hospital - Wednesday, 15 April 2026

  • DUCHY HOSPITALL TRURO IS ALWAYS EXCELLENT - HIGHLY RECOMMENDED.....

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    Duchy Hospital - Wednesday, 8 April 2026

  • Everyone is very kind and polite . The areas are very clean.

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    Duchy Hospital - Wednesday, 8 April 2026

  • Very impressed by the friendliness of all staff

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    Duchy Hospital - Wednesday, 8 April 2026

  • This was a very positive first visit and I got the feeling that Doctor Norton will definitely do his best to make my hip pain free again

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    Duchy Hospital - Saturday, 4 April 2026

  • I underwent a BPH aquablation procedure in March 2026 at Duchy Hospital, Truro followed by an overnight stay, and the care I received was exceptional. From consultants and doctors to nurses, housekeeping, catering and reception, every member of staff was consistently friendly, professional and compassionate. I was treated with dignity and respect throughout, and staff communicated clearly, explained everything thoroughly, and always did exactly what they said they would, when they said they would. The facilities were spotless and maintained to an impressively high standard, which made my stay all the more comfortable. A big thank you to everyone involved. Their kindness and professionalism genuinely made a difference to my experience. I cannot recommend Duchy Hospital and its staff highly enough.

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    Duchy Hospital - Friday, 3 April 2026

  • Staff were great, really helpful. The hospital itself felt welcoming and not too clinical

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    Duchy Hospital - Friday, 3 April 2026

  • I had a knee replacement at the Duchy, I can't thank Dr. Divekar and all the staff enough, they all went above and beyond for my care. I felt very anxious having the surgery, but everyone of the staff are there to put your mind at rest. I want to say a big thank you to everyone.

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    Duchy Hospital - Thursday, 2 April 2026

  • Thank you the team could not have done more.

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    Duchy Hospital - Thursday, 2 April 2026

  • Easy to find and everything organised

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    Duchy Hospital - Wednesday, 1 April 2026

  • Fantastic and cured issue very quickly

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    Duchy Hospital - Wednesday, 1 April 2026

  • Thank you to ALL the staff at Duchy for my stay for a hip replacement a week ago I feel very lucky to have had such outstanding care and treatment . I am making a good recovery thanks to all the treatment care and advice from all the staff. The ethos of the ward was outstanding and all staff seemed to feel valued by the hospital

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    Duchy Hospital - Monday, 30 March 2026

  • I was in the reception/waiting areas and then speaking with Mr. Norton very quickly. All staff were helpful and friendly.

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    Duchy Hospital - Monday, 30 March 2026

  • Receptionist very friendly. Waiting time short. No complaints at all.

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    Duchy Hospital - Monday, 30 March 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud