Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Very professional, supportive and agreed action plan was put in place on the first visit, after months of pain !!

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    Duchy Hospital - Wednesday, 18 February 2026

  • I felt comfortable and reassured at all times.

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    Duchy Hospital - Wednesday, 18 February 2026

  • All the staff are super friendly and efficient

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    Duchy Hospital - Wednesday, 18 February 2026

  • The Duchy is a lovely hospital. Clean and tidy. Staff are wonderful. It's absolutely the best place to have an operation.

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    Duchy Hospital - Monday, 16 February 2026

  • Fanatic if you need a operation served with didity at all times, highly recommended

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    Duchy Hospital - Monday, 16 February 2026

  • Every one was helpful had to wait as the consultant was busy with other patients but apart from that it’s what I expected.

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    Duchy Hospital - Sunday, 15 February 2026

  • Day case - laparoscopic cholecystectomy Amazing care and support from the nurses. Consultant and anaesthetist came round in the morning and explained everything and answered questions. Theatre and recovery team so lovely and caring- really grateful and put me at ease. Thank you from the warm welcome from the reception team, ward Clark, care team and to all the behind the scenes staff that keep everything running smoothly. Hopefully I don’t need to use your services again but if I did I would not hesitate to use Duchy

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    Duchy Hospital - Thursday, 12 February 2026

  • Lovely team who were all very welcoming and helpful

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    Duchy Hospital - Wednesday, 11 February 2026

  • Went to see the doctor about my hips he was extremely good at explaining him self.

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    Duchy Hospital - Wednesday, 11 February 2026

  • Every member of the staff are so friendly and welcoming. They cannot do enough for you. All of the staff are like a happy family, and make you feel at ease.

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    Duchy Hospital - Monday, 9 February 2026

  • My wife was in today for surgery and the level of care,communication from start to finish was truly worth it from the ward nurse, anaesthetists,surgeon and consultant she came in very anxious about the hole thing but that was soon completely forgotten about. If you have the chance to use duchy for anything you will come away feeling much more positive

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    Duchy Hospital - Saturday, 7 February 2026

  • I was at the hospital for about 25 minutes including my chat with Mr Norton. I was treated with courtesy and the staff are very friendly and polite. All in all a very good experience.

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    Duchy Hospital - Thursday, 5 February 2026

  • Excellent.

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    Duchy Hospital - Thursday, 5 February 2026

  • My initial appointment was prompt and very professional. My hope is that every further appointments runs as smoothly 👍

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    Duchy Hospital - Thursday, 5 February 2026

  • Always an excellent service at this hospital

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    Duchy Hospital - Wednesday, 4 February 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud