Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Outstanding care, couldn’t find fault, the staff were wonderful. Thank you 🙏🏼

    star rating
    Duchy Hospital - Wednesday, 4 March 2026

  • Absolutely faultless experience here. Spotlessly clean, friendly and welcoming, comfortable and warm, professional and kind. Honestly, this is what health care should look and feel like. I am so grateful to have been given the opportunity to be referred here. I was so well cared for and wouldn’t hesitate to recommend to anyone. Thank you all so much for your professionalism, knowledge and kindness.

    star rating
    Duchy Hospital - Tuesday, 3 March 2026

  • Staff were very friendly , caring and supportive through out my hospital stay

    star rating
    Duchy Hospital - Friday, 27 February 2026

  • Efficient check in. No issues

    star rating
    Duchy Hospital - Thursday, 26 February 2026

  • Duchy is always spotlessly clean, with professional, helpful staff.

    star rating
    Duchy Hospital - Wednesday, 25 February 2026

  • Really pleased with today’s visit. X-ray went well and visit to consultant was really pleasing

    star rating
    Duchy Hospital - Wednesday, 25 February 2026

  • I felt from the moment I entered the Duchy, it was very clean, all the staff seemed to be very friendly and professional, I was very well looked after from start to finish, highly recommend.

    star rating
    Duchy Hospital - Wednesday, 25 February 2026

  • Everyone at the hospital were friendly and helpful. Thankyou all for your wonderful care.

    star rating
    Duchy Hospital - Wednesday, 25 February 2026

  • Overall experience was great on both of my visits to the Duchy & Mr Butler.

    star rating
    Duchy Hospital - Monday, 23 February 2026

  • No complaint and what we would expect from a private hospital

    star rating
    Duchy Hospital - Monday, 23 February 2026

  • I did not know I was to have an X-ray but this was carried out within a few minutes of my arrival. I was called by Mr Bartlett very soon afterwards for his discussion with me.

    star rating
    Duchy Hospital - Sunday, 22 February 2026

  • Excellent care

    star rating
    Duchy Hospital - Saturday, 21 February 2026

  • I cannot praise the hospital enough.My thanks goes especially to Miss Lone who was so professional but also so understanding and made you feel instantly at ease.Highly recommend.

    star rating
    Duchy Hospital - Friday, 20 February 2026

  • Not long been home after my full hip replacement. I suffer terribly with anxiety. The staff from the ladies serving my food and drink right up to my surgeon were absolutely amazing. A special thanks to the nurses and the physio therapist's who were lovely . I'm so looking forward to getting back to my lovely long walks around Cornwall. Thank you each and everyone of you .

    star rating
    Duchy Hospital - Thursday, 19 February 2026

  • First class admission team and definitely first class nursing and aftercare I would not hesitate to recommend or use the Duchy hospital again.

    star rating
    Duchy Hospital - Thursday, 19 February 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

Get in touch

Need some advice on a treatment price or booking an initial appointment?

We're here to help.

BOOK ONLINE

Or send us a message...

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud