Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Excellent.

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    Duchy Hospital - Tuesday, 24 June 2025
  • From my initial visit for consultation, through surgery as a day-care patient & for my consultation pending discharge; I have been delighted with the excellent service and care. Reception have been so helpful & efficient in making my visits smooth & relaxed. Nursing & Overall hospital staff attention during my visits have been first class. My thanks especially to all who took care of me from admission to surgery through to post-op discharge. My recent return for review & subsequent case closure was a very positive experience. Thank you to all those at Duchy who took first class care of me throughout my journey.

    star rating
    Duchy Hospital - Friday, 13 June 2025
  • There was a lengthy wait for my consultation but the waiting area was comfortable with plenty of seating.

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    Duchy Hospital - Friday, 13 June 2025
  • Duchy hospital is a well run hospital.

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    Duchy Hospital - Wednesday, 11 June 2025
  • Slight problem in post operative situation but dealt with in a pleasant and reasonable manner.

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    Duchy Hospital - Tuesday, 10 June 2025
  • I found my visit to The Duchy hospital vey clean and the staff were very friendly

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    Duchy Hospital - Monday, 9 June 2025
  • Friendly helpful staff, appointment was on time.

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    Duchy Hospital - Thursday, 5 June 2025
  • Great hospital, well organised and nice welcome as you come in. Nothing to complain about!

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    Duchy Hospital - Thursday, 5 June 2025
  • Everyone was very helpful at my appointments

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    Duchy Hospital - Tuesday, 3 June 2025
  • Excellent.

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    Duchy Hospital - Tuesday, 27 May 2025
  • Excellent experience helpful and friendly staff and Consultant

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    Duchy Hospital - Sunday, 25 May 2025
  • Overall impression very good

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    Duchy Hospital - Wednesday, 21 May 2025
  • The Duchy and PKP (he walks on water) put me back on my feet after being fully crippled.

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    Duchy Hospital - Monday, 19 May 2025
  • Warm and friendly hospital, with professional staff. Appointment was on time.

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    Duchy Hospital - Sunday, 18 May 2025
  • Always good.

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    Duchy Hospital - Sunday, 18 May 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

Get in touch

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud