Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Excellent and efficient. Felt more like a stay in a good hotel than a medical procedure! No pain or nausea after the op. Very impressed.

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    Duchy Hospital - Monday, 23 March 2026

  • Thanks to everyone who looked after me while I was in Duchy for my hip replacement. The care was exceptional.

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    Duchy Hospital - Monday, 9 March 2026

  • Outstanding care, couldn’t find fault, the staff were wonderful. Thank you 🙏🏼

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    Duchy Hospital - Wednesday, 4 March 2026

  • Absolutely faultless experience here. Spotlessly clean, friendly and welcoming, comfortable and warm, professional and kind. Honestly, this is what health care should look and feel like. I am so grateful to have been given the opportunity to be referred here. I was so well cared for and wouldn’t hesitate to recommend to anyone. Thank you all so much for your professionalism, knowledge and kindness.

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    Duchy Hospital - Tuesday, 3 March 2026

  • I cannot praise the hospital enough.My thanks goes especially to Miss Lone who was so professional but also so understanding and made you feel instantly at ease.Highly recommend.

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    Duchy Hospital - Friday, 20 February 2026

  • Not long been home after my full hip replacement. I suffer terribly with anxiety. The staff from the ladies serving my food and drink right up to my surgeon were absolutely amazing. A special thanks to the nurses and the physio therapist's who were lovely . I'm so looking forward to getting back to my lovely long walks around Cornwall. Thank you each and everyone of you .

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    Duchy Hospital - Thursday, 19 February 2026

  • The Duchy is a lovely hospital. Clean and tidy. Staff are wonderful. It's absolutely the best place to have an operation.

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    Duchy Hospital - Monday, 16 February 2026

  • Fanatic if you need a operation served with didity at all times, highly recommended

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    Duchy Hospital - Monday, 16 February 2026

  • Day case - laparoscopic cholecystectomy Amazing care and support from the nurses. Consultant and anaesthetist came round in the morning and explained everything and answered questions. Theatre and recovery team so lovely and caring- really grateful and put me at ease. Thank you from the warm welcome from the reception team, ward Clark, care team and to all the behind the scenes staff that keep everything running smoothly. Hopefully I don’t need to use your services again but if I did I would not hesitate to use Duchy

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    Duchy Hospital - Thursday, 12 February 2026

  • My wife was in today for surgery and the level of care,communication from start to finish was truly worth it from the ward nurse, anaesthetists,surgeon and consultant she came in very anxious about the hole thing but that was soon completely forgotten about. If you have the chance to use duchy for anything you will come away feeling much more positive

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    Duchy Hospital - Saturday, 7 February 2026

  • My care at this wonderful hospital was exceptional. I have no hesitation in giving wholehearted recommendation to anyone thinking of being treated here.

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    Duchy Hospital - Friday, 6 February 2026

  • Wow what an amazing experience. I just had surgery with Prof Drew and I couldn’t have been looked after better from the start. Steve Ellis really put me at ease when I was admitted, great humorous guy. All the nurses were fantastic and couldn’t have done more for me. I want to give a special mention to Lisa who cared for me all night. She was so attentive when I was sick and made me the best cup of tea in the morning. My anaesthetist and his assistant (Dr English and Olivia) were so reassuring as I had never been put to sleep before. I had a private room with VIP treatment and nothing was too much trouble. I wasn’t rushed to leave the following day. I truly felt like I was in the best place with the best surgeon and team. The aftercare from Prof Drew is second to none. Thank you Duchy. ❤️

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    Duchy Hospital - Friday, 6 February 2026

  • An outstanding experience from the very polite receptionist to Dr Denzil May and his highly motivated team. Each stage of my visit was explained in detail and in a manner I was able to clearly understand. As you would expect, I was nervous but the information absolutely put me at ease. Exemplo Ducemus ! Yours Aye Christopher

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    Duchy Hospital - Wednesday, 28 January 2026

  • i went in for an Angiogram last week not knowing what to expect , but i can say the staff here are incredible , so helpful and professional each one of them from the reception to the consultant totally first class , a special mention to Dr Ungvari who`s manner and professionalism gave me confidence , and to nurse Lynnsay Smith who looked after me after the procedure, i felt very at ease with her . thank you all at Duchy .

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    Duchy Hospital - Thursday, 22 January 2026

  • Great hospital to be treated in, this it what all Hospitals should be like especially NHS. Really professional caring staff. and importantly have good communication skills.

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    Duchy Hospital - Friday, 9 January 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud