Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
-
Overall absolutely fantastic. Thank you all.
Fitzwilliam Hospital - Wednesday, 16 July 2025
-
No problems at all the whole experience from start to finish was great.
Fitzwilliam Hospital - Wednesday, 16 July 2025
-
An efficient welcoming and friendly visit
Fitzwilliam Hospital - Wednesday, 16 July 2025
-
The hospital is excellent no waiting everything was smooth and professional from start to finish
Fitzwilliam Hospital - Wednesday, 16 July 2025
-
Again from reception on first appointment, to the operation and follow up appointments. First class
Fitzwilliam Hospital - Tuesday, 15 July 2025
-
All of the staff at the hospital are superb. Very compassionate and attentive. This was second surgery at the Fitzwilliam and I was very confident to be returning.
Fitzwilliam Hospital - Tuesday, 15 July 2025
-
Good but not ad good as two years ago when I had my first knee replaced
Fitzwilliam Hospital - Saturday, 12 July 2025
-
Efficient and caring throughout.
Fitzwilliam Hospital - Saturday, 12 July 2025
-
Very professional in all areas
Fitzwilliam Hospital - Saturday, 12 July 2025
-
Good the only thing I whould say is having to come back to peterborough and not boston was not very convenant, othere wise good
Fitzwilliam Hospital - Saturday, 12 July 2025
-
Nothing more to add much - a great hospital, great staff and a pleasant experience. (apart from the lower car park of course.....)
Fitzwilliam Hospital - Friday, 11 July 2025
-
Following my total hip replacement surgery recently and as a 73 year old lady I would have expected more offers of help with personal care and help to dress from the nursing staff. I had to ask several times for assistance rather than being asked if i needed anything. I certainly needed it with taking my surgical stockings off before showering and dressing after especially as my mobility was not good post operation. I had to call again for help in getting my underwear on as there was no way I could bend my legs post op as there was a danger of my hip getting dislocated soon after my procedure, I was not supplied with a gripping aid which would have greatly helped me dress without having to ask for assistance. Staff made the bed and then slipped away to leave you to get on with it! Instead of being more attentive. I felt so vulnerable and in pain especially for 2 days post op. I would have thought they would be more empathetic to the situation . As for the physiotherapists, again I had to ask for chair raisers several times before they were supplied. (I knew that I was unable to sit on low chairs post posterior hip op) They also did not have the equipment for me to help me manage the operated leg on and off the bed and suggested using my dressing gown cord, which I refused to do and they then cut up some tubigrip to use. For a Private Hospital, this is surely unacceptable.
Fitzwilliam Hospital - Friday, 11 July 2025
-
A caring team at all levels. Would recommend this hospital
Fitzwilliam Hospital - Friday, 11 July 2025
-
Seamless from start to finish
Fitzwilliam Hospital - Tuesday, 8 July 2025
-
Great private hospital that also does NHS work. Service there is the best I've ever received much better than the NHS 10/10 Great polite friendly service offered ty Dr Andrew Tsang
Fitzwilliam Hospital - Monday, 7 July 2025
