Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Hospital is very clean, reception staff is just very cold and very matter of fact

    star rating
    Fitzwilliam Hospital - Monday, 24 November 2025
  • Nursing staff could be a little more friendly

    star rating
    Fitzwilliam Hospital - Sunday, 23 November 2025
  • The only problem I had was not with the surgery it was afterwords I had my staples out and during this the scar opened and the nurse placed strips over the wound I was told to wait 7 days before I took them off and when I did it was still open I came for a physio appointment and asked at the nurses station on the way out if someone could just check it there was a lady with a navy uniform on and she said have you got appointment and I said no sorry she was really nasty with me and looked at it I said is there anything I can put on it and she said no she didn’t offer me me any advice and I left feeling very unwelcome it’s a good job I don’t have to see her again

    star rating
    Fitzwilliam Hospital - Sunday, 23 November 2025
  • My experience with Fitzwilliam Hospital has always been first class, appointments nearly on time always, all doctors I have seen for various treatments have been first class, cleanliness always spotless, staff vey polite and helpful.

    star rating
    Fitzwilliam Hospital - Saturday, 22 November 2025
  • Very satisfied

    star rating
    Fitzwilliam Hospital - Friday, 21 November 2025
  • Had x-rays & Consultants appointment, in & out in 30mins. Excellent service

    star rating
    Fitzwilliam Hospital - Friday, 21 November 2025
  • The fitzwilliam hospital are amazing. They are very polite and make you feel part of the family whilst in their care.

    star rating
    Fitzwilliam Hospital - Friday, 21 November 2025
  • I would recommend this hospital to anyone thinking about private treatment.

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    Fitzwilliam Hospital - Friday, 21 November 2025
  • From the moment I was admitted, to the moment I was discharged the following day, everything was absolutely brilliant! Unfortunately, pre admission admin is not up to the same standard.

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    Fitzwilliam Hospital - Thursday, 20 November 2025
  • Fast and efficient

    star rating
    Fitzwilliam Hospital - Monday, 17 November 2025
  • My experience throughout the surgery process at Fitzwilliam Hospital was excellent. The doctor was outstanding—he took the time to talk with me in a way that felt genuine and personal. He was caring, respectful, and kind, which helped reduce my anxiety before the procedure. The nurses and the student nurse were also brilliant. They were approachable, always available for questions, and consistently reassuring. Their compassion, sensitivity and professionalism made me feel safe and supported at every stage. The receptionist was very welcoming and friendly, helping create a positive atmosphere from the moment I arrived. The entire surgical team was fantastic. They supported me throughout, helped to calm me before the procedure and showed great respect, kindness and professionalism. Honestly, it was a fantastic team from start to finish. A team that worked together and appreciated each other, which is so important.

    star rating
    Fitzwilliam Hospital - Monday, 17 November 2025
  • The Fitzwilliam Hospital is very good , all the staff are very nice and friendly

    star rating
    Fitzwilliam Hospital - Monday, 17 November 2025
  • This is my second visit to Fitzwilliam hospital, both times I have had a great experience. Good customer service and a good range of facilities available. I am glad that I have private health care to be able to use this service.

    star rating
    Fitzwilliam Hospital - Monday, 17 November 2025
  • Sat. 25/10/25 I spent the day at Fitzwilliam Hospital as a day care patient for a second full Knee replacement. I was seen by medical staff including Mr. Jonathan White, who made abundantly clear the procedures for the day. Mr. White put me fully at ease as he did when having my first replacement. To me, a major benefit was the use of dissolvable stiches and glue. My first replacement has given me back my mobility (no more pain), second replacement is heading very much in the same direction (3/4 weeks after op.). Thank you seems inadequate for the vast improvement in my mobility and pain loss.

    star rating
    Fitzwilliam Hospital - Sunday, 16 November 2025
  • As always very good no waiting

    star rating
    Fitzwilliam Hospital - Saturday, 15 November 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud