Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Immaculately clean and well maintained

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    Fitzwilliam Hospital - Friday, 24 July 2026
  • Listen to advice,do not be afraid. Everyone knows what they are doing. Do all the exercises they ask of you. They are for you mobility.

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    Fitzwilliam Hospital - Friday, 24 July 2026
  • Excellent service

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    Fitzwilliam Hospital - Friday, 24 July 2026
  • Fitzwilliam Hospital were brilliant with very professional and good quality aftercare. You are truly in good hands in this hospital.

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    Fitzwilliam Hospital - Friday, 24 July 2026
  • Great hospital to get great treatment. Lovely staff and consultants. UPDATE: 23/07/26 I wish I had never left this hospital for my treatment. I had to go elsewhere due to moving home but I should have taken the decision to travel back to Fitzwilliam each time treatment was required. Dr Mohammad Malik - can I come back PLEASE!

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    Fitzwilliam Hospital - Thursday, 23 July 2026
  • From the first interaction with the fitzwilliam hospital right up to my latest appointment which was this very week, the staff from reception to the physios, nurses and specialists the treatment was first class. Very friendly, caring and helpful. It all felt genuine too and not just a job to these people. A great environment to undergo any treatment. I’m a fussy bugger too so for me to be saying these things for me is a big deal.

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    Fitzwilliam Hospital - Thursday, 23 July 2026
  • My visit at the Fitzwilliam hospital has been a very good one, staff are very helpful and nothing is to much trouble.

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    Fitzwilliam Hospital - Wednesday, 22 July 2026
  • Could not fault anything

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    Fitzwilliam Hospital - Wednesday, 22 July 2026
  • The Fitzwilliam is a good hospital very clean well organised and departments clearly marked

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    Fitzwilliam Hospital - Wednesday, 22 July 2026
  • Very efficient and friendly visit. No waiting at all. Car parking is a little limited. Had to park on the street outside the hospital

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    Fitzwilliam Hospital - Wednesday, 22 July 2026
  • Very happy with all treatment received from every department and member of staff.

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    Fitzwilliam Hospital - Tuesday, 21 July 2026
  • Brilliant professional staff who delivered exceptional treatment and care

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    Fitzwilliam Hospital - Monday, 20 July 2026
  • Unfortunately I had to wait a considerable time for surgery. This was due to the hold on NHS surgeries by the government and not The Fitzwilliam. This aside I was treated with care and respect.

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    Fitzwilliam Hospital - Monday, 20 July 2026
  • The hospital staff were very good

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    Fitzwilliam Hospital - Monday, 20 July 2026
  • The actual surgery and face to face side of my visits were fine as always, but the wait time for surgery was extremely long and led to much frustration over the course of the year I had to wait despite being told by numerous surgeons that surgery was indeed needed. I asked to be added to a cancellation list which was agreed to, only to later on be told I wouldn't be placed on the list until I had a surgery date. This was confusing and frustrating. Eventually I was given a cancellation appointment which surprised me but at least it was a positive. It was just a shame about the confusion. The personnel at the hospital during my visits have been great however.

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    Fitzwilliam Hospital - Monday, 20 July 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud