Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. However you choose to pay, it shouldn’t be what keeps you waiting. Our range of funding options lets you pay in a way that suits you and your finances.

Find out more about how to access private treatment with us

Patient Feedback

Hear from our patients talk about their recent experience with us

  • Lovely experience. Very little waiting time and excellent staff & professionals helping with my test.

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    Fitzwilliam Hospital - Friday, 9 October 2026
  • Friendly reception, pleasant surroundings and little waiting time.

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    Fitzwilliam Hospital - Wednesday, 7 October 2026
  • I am 75 years old and registered disabled, I had both of my knees cleaned out for any loose bits under general anaesthetic when I was 40 and 50 years old. Over the next 25 years both of my knees became seriously painful with osteoarthritis to the point where it was to painful to walk and my knees would often give way and I lost my balance and fell over many times. The pain was unbearable at times and I had to use a walker. I met Mr Sorial this year and he put me on the list for (any orthopaedic surgeon who could do the operation the quickest) I was very disappointed as I had done my research and heard that Mr Sorial had great reviews and excellent results but his list was to long and I probably would have to wait up to two years. Luckily Mr Sorial had a cancellation and I was offered the opportunity to have Mr Sorial do my complete knee replacement, I was ecstatic that I had got the surgeon I really wanted. I suffer greatly with fibromyalgia and I have huge spasms constantly going all over my body, I was very nervous that my leg would start to spasm whilst Mr Sorial was doing the operation. Mr Sorial came to see me just before the operation and really listened to my concerns and assured me this would not happen he has a calming reassuring manner that put my mind at ease. My operation took two and a quarter hours to complete and Mr Sorial came to see me after my operation and told me I had a brand new knee and that he had also straightened my leg. A few hours later after the surgery a physiotherapist came to see how I was and to what degree I could bend my knee. They call this day zero, I could bend my knee 110 degrees just hours after the operation, the next day 120 degrees my operation was a huge success with very little pain. The one bit of advice that Mr Sorial told me was not to put a pillow under my knee which is what I would automatically have done when I got home but to roll up a towel and put it under my ankle. Two weeks later I had an appointment with the physio therapist to start doing physio. That day I was already doing everything right and my movement was excellent and I was discharged from going to any more appointments as I could do all of the movement already, I 100% believe that was because Mr Sorial had done an excellent job of giving me a new knee. I highly recommend and I’m truly grateful to Mr Sorial, he has honestly given me a pain free knee that I haven’t had for over 25 years. He is a excellent and very skilled orthopaedic surgeon and my (Hero)

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    Fitzwilliam Hospital - Wednesday, 7 October 2026
  • Very good overall. My only complaint would be it's a very long wait for prescriptions.

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    Fitzwilliam Hospital - Tuesday, 6 October 2026
  • Clean and efficient

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    Fitzwilliam Hospital - Monday, 5 October 2026
  • No faults at all.

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    Fitzwilliam Hospital - Monday, 5 October 2026
  • Could not fault anything.

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    Fitzwilliam Hospital - Saturday, 3 October 2026
  • Always friendly staff, kept to time, doctor completed post op check up & explained any issues going forward. Would recommend.

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    Fitzwilliam Hospital - Friday, 2 October 2026
  • My recent visit was very good. I was very happy with the care I received and everything went smoothly.

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    Fitzwilliam Hospital - Thursday, 1 October 2026
  • All good very professional care and staff were great

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    Fitzwilliam Hospital - Thursday, 1 October 2026
  • Dealt with humanly and reassuringly well

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    Fitzwilliam Hospital - Thursday, 1 October 2026
  • Lovely efficient staff and everything ran to time. Decent coffee machine! Nice waiting area.

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    Fitzwilliam Hospital - Thursday, 1 October 2026
  • Prompt and on time everyone very friendly and helpful

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    Fitzwilliam Hospital - Wednesday, 30 September 2026
  • Extremely impressed in how I was treated in a very emotional time

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    Fitzwilliam Hospital - Tuesday, 29 September 2026
  • Lovely hospital. Easy ro get to and all staff are welcoming and friendly.

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    Fitzwilliam Hospital - Tuesday, 29 September 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud