Patient Feedback
Hear from our patients talk about their recent experience with us
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I'm currently under Fitzwilliam as an NHS patient. I think I expected I might be treated differently because of this but so far everyone I've met has been amazing. This review is primarily a shout out to the Radiology Dept especially the ladies who did my recent MRI. I'm quite claustrophobic and my last two mri's in a different hospital were very uncomfortable (though the staff were amazing). This time around though was miles different. I was able to go in feet first, had earplugs, eye mask, headphones and music. They talked me through every part, told me when I'd move. Let me know when it was almost done. Thank you!
Fitzwilliam Hospital - Thursday, 29 January 2026
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Very satisfactory every confidence in consultant
Fitzwilliam Hospital - Thursday, 29 January 2026
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Great service
Fitzwilliam Hospital - Wednesday, 28 January 2026
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Overall experience very pleased with! No complaints with service of customer experience
Fitzwilliam Hospital - Monday, 26 January 2026
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I had my first fkr July 2025 Mr.Jonathon White surgeon, the absolute best. I am now relieved of everyday pain. Second fkr November Day surgery, again Mr. Jonathon White, he again with his caring ways, put me at ease. He assured me although booked in for day surgery, bed available if I needed. I am pleased with outcome and loved going home same day. The anaesthetists also excellent. Nurses also. Food and staff, brilliant, I have a lactose intolerance, they came and spoke to me about dietary needs. Physiotherapists wonderful radiology and reception staff. Own room, smashing and all on N.H.S. I feel very lucky to have been referred to Fitzwilliam Hospital for all the above reasons. Thankyou everybody for doing an excellent job. Mary Hartup.😃
Fitzwilliam Hospital - Monday, 26 January 2026
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The nurses were professional at all times.
Fitzwilliam Hospital - Monday, 26 January 2026
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Mr Carmichael was on time, kind, polite and explained everything clearly.
Fitzwilliam Hospital - Monday, 26 January 2026
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See previous response.
Fitzwilliam Hospital - Monday, 26 January 2026
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Prof. Rambani explained the whole process. This was my second hip replacement by him in the last 20 months so the second one wasn't too unexpected. Operation scar was complimented by GP's nurse on removal of clips - she said it was a "good" and very clean and no sign of infection. Had some pain for first couple of weeks but had some aching for another 4 or 5 weeks whilst muscle exercises started to help.
Fitzwilliam Hospital - Sunday, 25 January 2026
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All the staff - the consultant, nurses and the receptionist - were very professional and efficient. Everybody did all they could to put me at my ease, appreciating that I was probably anxious. One of the nurses held my hand throughout the procedure, which I found very reassuring. Thank you, everybody! I would definitely recommend the Fitzwilliam.
Fitzwilliam Hospital - Friday, 23 January 2026
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Excellent hospital, staff were brilliant, couldn't have been better
Fitzwilliam Hospital - Friday, 23 January 2026
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Excellent had both knee’s done now and no complaints
Fitzwilliam Hospital - Friday, 23 January 2026
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All great
Fitzwilliam Hospital - Friday, 23 January 2026
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The Fitzwilliam Hospital was clean and tidy. The Staff were caring and understanding. Altogether I was very happy and pleased with my experience.
Fitzwilliam Hospital - Wednesday, 21 January 2026
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The Braithwaite Suite at Fitzwilliam Hospital is staffed by an outstanding team who deliver care with warmth, professionalism, and genuine compassion. From the moment you arrive, the nurses, reception staff, and clinical team create an environment that feels calm, attentive, and reassuring exactly what you hope for in a private hospital setting. Their dedication and kindness truly elevate the whole experience. That said, the waiting room within the Braithwaite Suite would benefit from refurbishment. There are visible signs of wear and tear that don’t quite match the high standard of care provided by the staff. For a private hospital, the environment should reflect the same level of excellence. Additionally, the hospital would greatly benefit from a larger car park, as parking can be challenging during busy periods.
Fitzwilliam Hospital - Monday, 19 January 2026
