Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • My experience throughout the surgery process at Fitzwilliam Hospital was excellent. The doctor was outstanding—he took the time to talk with me in a way that felt genuine and personal. He was caring, respectful, and kind, which helped reduce my anxiety before the procedure. The nurses and the student nurse were also brilliant. They were approachable, always available for questions, and consistently reassuring. Their compassion, sensitivity and professionalism made me feel safe and supported at every stage. The receptionist was very welcoming and friendly, helping create a positive atmosphere from the moment I arrived. The entire surgical team was fantastic. They supported me throughout, helped to calm me before the procedure and showed great respect, kindness and professionalism. Honestly, it was a fantastic team from start to finish. A team that worked together and appreciated each other, which is so important.

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    Fitzwilliam Hospital - Monday, 17 November 2025
  • Fast and efficient

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    Fitzwilliam Hospital - Monday, 17 November 2025
  • The Fitzwilliam Hospital is very good , all the staff are very nice and friendly

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    Fitzwilliam Hospital - Monday, 17 November 2025
  • This is my second visit to Fitzwilliam hospital, both times I have had a great experience. Good customer service and a good range of facilities available. I am glad that I have private health care to be able to use this service.

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    Fitzwilliam Hospital - Monday, 17 November 2025
  • Sat. 25/10/25 I spent the day at Fitzwilliam Hospital as a day care patient for a second full Knee replacement. I was seen by medical staff including Mr. Jonathan White, who made abundantly clear the procedures for the day. Mr. White put me fully at ease as he did when having my first replacement. To me, a major benefit was the use of dissolvable stiches and glue. My first replacement has given me back my mobility (no more pain), second replacement is heading very much in the same direction (3/4 weeks after op.). Thank you seems inadequate for the vast improvement in my mobility and pain loss.

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    Fitzwilliam Hospital - Sunday, 16 November 2025
  • As always very good no waiting

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    Fitzwilliam Hospital - Saturday, 15 November 2025
  • I was cared for in the most sympathetic way . The staff never faltered in giving me their time and care .

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    Fitzwilliam Hospital - Friday, 14 November 2025
  • Excellent

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    Fitzwilliam Hospital - Tuesday, 11 November 2025
  • From walking thorough the door at 7.30 i felt at ease, as a day case that turned into a unexpected overnight stay, i was looked after by a very caring and compassionate team of staff . Nothing was to much trouble

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    Fitzwilliam Hospital - Monday, 10 November 2025
  • I was very well looked after by the whole hospital team. I have had a very pleasant experience from start to finish during what was a major operation. The food was really good, the nursing care was excellent, physiotherapy was extremely helpful and the aftercare has also been really good. A very positive experience.

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    Fitzwilliam Hospital - Monday, 10 November 2025
  • Clean and good waiting room facilities

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    Fitzwilliam Hospital - Saturday, 8 November 2025
  • I had a lot of issues when recovering on the ward. I did not feel that I was listened to. I also do not think the nurses really understood the pain I was in. This has already been reported to the hospital.

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    Fitzwilliam Hospital - Saturday, 8 November 2025
  • Excellent first class

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    Fitzwilliam Hospital - Friday, 7 November 2025
  • My overall experience was exemplary from start to finish.

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    Fitzwilliam Hospital - Friday, 7 November 2025
  • Couldn’t fault them.

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    Fitzwilliam Hospital - Friday, 7 November 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud