Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. However you choose to pay, it shouldn’t be what keeps you waiting. Our range of funding options lets you pay in a way that suits you and your finances.

Find out more about how to access private treatment with us

Patient Feedback

Hear from our patients talk about their recent experience with us

  • I attended as an NHS patient for a DEXA bone scan. No time wasting, very professional and friendly staff throughout the time I was there. The radiologist was amazing, professional and calming! She spent time explaining the procedure and outcome in a way anyone would understand. A very positive experience.

    star rating
    Oaklands Hospital - Thursday, 1 October 2026
  • Excellent, Was explained about procedure. Talked to me as a patient not at me. Asked me if I understood what the Doctor was doing. Nurse friendly not just helping Doctor but to me also. Highly recommend this hospital as to waiting on NHS list.

    star rating
    Oaklands Hospital - Thursday, 1 October 2026
  • Have been under the care of oakland for four orthopaedic treatments . The latest treatments under Mr Sprott has been so amazing. His team were so caring and understanding as I had recently lost my brother . They gave me the choice of what anaesthetic i wanted to choose. I cannot praise this caring treatment I received with a great outcome. Many thanks to Si the nurse who looked after me after my last two surgeries. Cannot highly recommend them enough.

    star rating
    Oaklands Hospital - Saturday, 19 September 2026
  • Recently had surgery @ Oaklands hospital, under Mr Jeevan and although I was extremely nervous , Mr Jeevan and Oaklands hospital treated me with excellent care and compassion, would definitely recommend Mr Jeevan and Oaklands hospital! Thankyou all

    star rating
    Oaklands Hospital - Tuesday, 1 September 2026
  • Unfortunately, I have been very disappointed with the service I have received. I have not yet had my procedure and already struggle with mobility, so arranging transport for appointments is particularly important for me. My appointment paperwork clearly stated that my upcoming appointment was at 12:30, so I arranged transport based on this time. However, today I received a voice message appoinment reminder stating that my appointment was actually at 13:30. I contacted the company to clarify the discrepancy, but unfortunately found the response very unhelpful. I was simply told that the appointment is what the voice message states despite the paperwork I had received clearly stating 12:30. When you have mobility difficulties and have to arrange transport in advance, changes or conflicting information like this can cause unnecessary stress and inconvenience. I would expect a company dealing with patients to provide clear, accurate information and be more understanding when mistakes or discrepancies occur. Overall, very disappointing communication and customer service.

    star rating
    Oaklands Hospital - Monday, 24 August 2026
  • Many thanks to all staff, professionally cared for though out my entire stay.

    star rating
    Oaklands Hospital - Wednesday, 19 August 2026
  • Very nice hospital i had my surgery last month very clean hospital and good dr and good nurses

    star rating
    Oaklands Hospital - Friday, 14 August 2026
  • I attended Oaklands Hospital in August 2026 for an appointment with Consultant Dr Almerie in relation to a potential hernia. An ultrasound scan was carried out the same afternoon. Super efficient service. Thank you.

    star rating
    Oaklands Hospital - Thursday, 13 August 2026
  • ABSOLUTELY AMAZING HOSPITAL

    star rating
    Oaklands Hospital - Tuesday, 14 July 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud