Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • ABSOLUTELY AMAZING HOSPITAL

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    Oaklands Hospital - Tuesday, 14 July 2026
  • Kind and caring people. First surgery I’ve had and I was definitely very scared. I was treated with dignity, kindness and patience throughout the entire process. The receptionist was excellent when I phoned, as I’d worked myself up about the procedure. The consultant Qutayba Almerie was brilliant, took the time to meet with me again to talk me though everything and calm me down before. Everyone on the day was brilliant also. I would like to say thank you specifically to the lady who collected me from my room for surgery, I believe her name was Ellen, she was so kind and understanding. She comforted me all the way down and until I was put under the anaesthetic, honestly think I would have done a runner If it wasn’t for her. Surgery Is definitely not something I wanted, nor do I ever want it again, but you all made the experience as good as it could have been and if I ever do need it again, I hope it’s at this hospital. Thank you

    star rating
    Oaklands Hospital - Wednesday, 24 June 2026
  • Fantastic experience from start to finish. The level of care, support, and professionalism throughout my journey was outstanding. I had a gastric sleeve procedure, and the entire team made me feel comfortable, informed, and well looked after every step of the way. I would highly recommend these guys to anyone considering weight loss surgery. Thank you for making the whole process such a positive experience.

    star rating
    Oaklands Hospital - Tuesday, 23 June 2026
  • Absolute pleasure to be treated at this hospital. I was referred by GP over osteoarthritis in my knee 2 years ago. From being greeted by the lovely reception staff to meeting Dr Shah my treatment has been 10/10. Just had my first knee replacement the Care from the nurses and PTs were amazing. Thanks again :-)

    star rating
    Oaklands Hospital - Friday, 12 June 2026
  • I attended yesterday for an MRI scan of my small bowel. I was very nervous due to personal circumstances. However, as soon as I arrived I was met with care, compassion, laughter and friendly staff. Huge thanks to Ronnie on reception who was very caring and the OPS manager who assured me my results would be back in time for my next appointment. Finally but most thankfully goes to Akeel and Junaid in the radiology department who were amazing. They were so patient, kind, reassuring and checked on me throughout the scan. I am no longer scared of MRI scans. Thanks to each and everyone of you. Sending you my best wishes.

    star rating
    Oaklands Hospital - Friday, 12 June 2026
  • Very nice staff, drs and nurses. Made me feel very comfortable, explained everything about the procedure, made sure everything was understood, great hospital all round

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    Oaklands Hospital - Monday, 18 May 2026
  • I had ACL/MCL surgery yesterday at Oaklands. The staff made what was a stressful experience as stress-free as possible. From the nurses (shout out Lily) and appointment team (shout out Sam) to surgeon Jill, everyone was excellent and I felt very well looked after from start to finish. I would appreciate it if this message could be passed on to the ward team as I can’t remember all names - everyone I spoke to was attentive, kind and a calming influence. Thank you for all your help!

    star rating
    Oaklands Hospital - Sunday, 3 May 2026
  • My experience of the Oakland hospital was first class.I cannot fault any department from my consultant Mr.Gill to cleaning staff when I had my knee replacement last May.The aftercare was excellent and follow up appointments always ran smoothly.I was also offered a rehab class as extra physio which I took advantage of.Would highly recommend.

    star rating
    Oaklands Hospital - Wednesday, 29 April 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud