Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Very pleasant . Clean environment and Excellent staff .
Oaklands Hospital - Saturday, 13 June 2026 -
My experience at Oaklands Hospital was excellent from start to finish. The booking process was efficient, communication was clear, and the entire visit was smooth and well organised. Waiting times were short, appointments ran on time, and all staff were professional, friendly and helpful. The facilities were clean and welcoming, and I felt very well looked after throughout. I would not hesitate to recommend Oaklands Hospital to others.
Oaklands Hospital - Saturday, 13 June 2026 -
Only issue was that I was given the wrong time for my appointment with cardiologist. Appointment was made the day before at my pre op appointment and nurse wrote down time which turned out to be an hour earlier than my scheduled appointment, resulting in a long wait. However, the appointment itself was excellent and worth waiting for! Additionally same nurse did not tell me I needed an appointment for a blood test the day before my operation. This was only picked up in conversation with the HCA who did my blood test later the same morning, who said I should have been given an appointment.
Oaklands Hospital - Saturday, 13 June 2026 -
Absolute pleasure to be treated at this hospital. I was referred by GP over osteoarthritis in my knee 2 years ago. From being greeted by the lovely reception staff to meeting Dr Shah my treatment has been 10/10. Just had my first knee replacement the Care from the nurses and PTs were amazing. Thanks again :-)
Oaklands Hospital - Friday, 12 June 2026 -
I attended yesterday for an MRI scan of my small bowel. I was very nervous due to personal circumstances. However, as soon as I arrived I was met with care, compassion, laughter and friendly staff. Huge thanks to Ronnie on reception who was very caring and the OPS manager who assured me my results would be back in time for my next appointment. Finally but most thankfully goes to Akeel and Junaid in the radiology department who were amazing. They were so patient, kind, reassuring and checked on me throughout the scan. I am no longer scared of MRI scans. Thanks to each and everyone of you. Sending you my best wishes.
Oaklands Hospital - Friday, 12 June 2026 -
Excellent in every respect.
Oaklands Hospital - Thursday, 11 June 2026 -
I was dealt with very professionally.
Oaklands Hospital - Tuesday, 9 June 2026 -
Everything was good, very happy with all aspects of my visit.
Oaklands Hospital - Tuesday, 9 June 2026 -
Very friendly atmosphere
Oaklands Hospital - Monday, 8 June 2026 -
Stayed for 1 night after op and looked after very well thanks
Oaklands Hospital - Monday, 8 June 2026 -
Can highly recommend, all staff I met were friendly, polite and put me at ease.
Oaklands Hospital - Monday, 8 June 2026 -
Honestly, the most lovely and welcoming experience. Everyone is so friendly and helpful
Oaklands Hospital - Saturday, 6 June 2026 -
The hospital was clean, Dr Agrawal was great ( thorough, knowledgeable and friendly) and staff were friendly.
Oaklands Hospital - Friday, 5 June 2026 -
Really polite and friendly staff, very clean, everything explained perfectly, very well mannered doctor. Thank you.
Oaklands Hospital - Thursday, 4 June 2026
