Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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I attended yesterday for an MRI scan of my small bowel. I was very nervous due to personal circumstances. However, as soon as I arrived I was met with care, compassion, laughter and friendly staff. Huge thanks to Ronnie on reception who was very caring and the OPS manager who assured me my results would be back in time for my next appointment. Finally but most thankfully goes to Akeel and Junaid in the radiology department who were amazing. They were so patient, kind, reassuring and checked on me throughout the scan. I am no longer scared of MRI scans. Thanks to each and everyone of you. Sending you my best wishes.
Oaklands Hospital - Friday, 12 June 2026 -
Excellent in every respect.
Oaklands Hospital - Thursday, 11 June 2026 -
I was dealt with very professionally.
Oaklands Hospital - Tuesday, 9 June 2026 -
Everything was good, very happy with all aspects of my visit.
Oaklands Hospital - Tuesday, 9 June 2026 -
Very friendly atmosphere
Oaklands Hospital - Monday, 8 June 2026 -
Stayed for 1 night after op and looked after very well thanks
Oaklands Hospital - Monday, 8 June 2026 -
Can highly recommend, all staff I met were friendly, polite and put me at ease.
Oaklands Hospital - Monday, 8 June 2026 -
Honestly, the most lovely and welcoming experience. Everyone is so friendly and helpful
Oaklands Hospital - Saturday, 6 June 2026 -
The hospital was clean, Dr Agrawal was great ( thorough, knowledgeable and friendly) and staff were friendly.
Oaklands Hospital - Friday, 5 June 2026 -
Really polite and friendly staff, very clean, everything explained perfectly, very well mannered doctor. Thank you.
Oaklands Hospital - Thursday, 4 June 2026 -
Nurses were all very attentive and so were the other staff - even the cleaner offered to call the maintenance man for me to make the tv volume louder
Oaklands Hospital - Tuesday, 2 June 2026 -
It was a pleasure to visit the Oaklands over the past few days. ALL the staff, were fantastic! Friendly, caring, very welcoming. A great hospital!
Oaklands Hospital - Sunday, 31 May 2026 -
Great see entry above
Oaklands Hospital - Saturday, 30 May 2026 -
The only feedback I’d like to note is that I didn’t have any pre op information given to me prior to my surgery, and that was not ideal. I expected to be told how to prepare and what to expect but as my surgery was in place of a cancellation I wasn’t given any info and went in blind with only two days notice. I’m extremely grateful for the surgery and getting a slot but this did mean I wasn’t well prepared on the day and I accidentally ate in the morning (as I didn’t know I was having general anaesthetic). I had requested a call but hadn’t got one through and feel like this is quite crucial to the overall patient experience / wellbeing. That said, I believe this was just a admin error and the hospital staff were very patient and so lovely with me. I can’t fault the care I got on the day of my op.
Oaklands Hospital - Friday, 29 May 2026
