Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Rang out of hours on a Sunday and was seen straight away to get my bandages sorted. The receptionist was phenomenal getting my operation date asap. Only issues were a lack of staff when getting discharged after surgery.

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    Oaklands Hospital

    Monday, 9 June 2025
  • Good overall, just a couple of longer waiting times.

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    Oaklands Hospital

    Sunday, 8 June 2025
  • Very good

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    Oaklands Hospital

    Saturday, 7 June 2025
  • Very clean

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    Oaklands Hospital

    Thursday, 5 June 2025
  • Overall excellent service, highly recommended.

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    Oaklands Hospital

    Thursday, 5 June 2025
  • Excellent

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    Oaklands Hospital

    Thursday, 5 June 2025
  • Excellent

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    Oaklands Hospital

    Thursday, 5 June 2025
  • The positives: All outpatient staff were amazing, from receptionists to wound care/dressing change nurses, to the nurses I met at pre-op assessment. I would recommend Oaklands without reservation for outpatient procedures. The less positive: My surgery required an overnight stay. The care on the day of my surgery was very good, especially from the nurse who had charge of my care and from anaesthetists and healthcare assistances. The people dealing with food orders etc were also all lovely. However when the shift changed to night shift I felt like the new team didn't understand what my needs were (I had a bad reaction to the GA) and that I was being a nuisance asking for e.g. assistance to go to the bathroom. Likewise, I didn't feel completely confident with the team who discharged me on Sunday morning - mistakes were made on my discharge form regarding dosage of medication and nothing was properly explained to me in terms of aftercare. So overall - highly recommend for outpatient or day case, but my overnight experience was less good.

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    Oaklands Hospital Wednesday, 4 June 2025
  • Excellent through the whole process, friendly staff and nice facilities

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    Oaklands Hospital

    Wednesday, 4 June 2025
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    Oaklands Hospital

    Tuesday, 3 June 2025
  • Oaklands Hospital is a great private hospital. Radiology staff in particular very reassuring and knowledgeable prior to MRI

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    Oaklands Hospital

    Saturday, 31 May 2025
  • Great communication and explanation of my operation. Follow up after my operation to make sure everything was going accordingly and left on as an outpatient incase I need anymore assistance. Amazing experience, thank you again

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    Oaklands Hospital

    Thursday, 29 May 2025
  • Absolutely first class hospital. The doctors, nurses and all the staff are brilliant at what they do.

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    Oaklands Hospital

    Sunday, 25 May 2025
  • I cant thank all the staff enough for my treatment at Oaklands hospital. They were all amazing

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    Oaklands Hospital

    Friday, 23 May 2025
  • Very friendly helpful staff.

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    Oaklands Hospital

    Friday, 23 May 2025

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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