Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Quick and easy
Oaklands Hospital - Wednesday, 26 August 2026 -
Ita good and fine
Oaklands Hospital - Wednesday, 26 August 2026 -
Very good no concerns
Oaklands Hospital - Wednesday, 26 August 2026 -
Unfortunately, I have been very disappointed with the service I have received. I have not yet had my procedure and already struggle with mobility, so arranging transport for appointments is particularly important for me. My appointment paperwork clearly stated that my upcoming appointment was at 12:30, so I arranged transport based on this time. However, today I received a voice message appoinment reminder stating that my appointment was actually at 13:30. I contacted the company to clarify the discrepancy, but unfortunately found the response very unhelpful. I was simply told that the appointment is what the voice message states despite the paperwork I had received clearly stating 12:30. When you have mobility difficulties and have to arrange transport in advance, changes or conflicting information like this can cause unnecessary stress and inconvenience. I would expect a company dealing with patients to provide clear, accurate information and be more understanding when mistakes or discrepancies occur. Overall, very disappointing communication and customer service.
Oaklands Hospital - Monday, 24 August 2026 -
The Hospital is very clean, the staff and nurses are very friendly and professional.
Oaklands Hospital - Monday, 24 August 2026 -
Many thanks to all staff, professionally cared for though out my entire stay.
Oaklands Hospital - Wednesday, 19 August 2026 -
Oaklands hospital is a nice small friendly hospital with lovely staff. The nurses were great and very helpful.
Oaklands Hospital - Tuesday, 18 August 2026 -
Friendly and helpful staff provided me with a relaxed experience and I felt in safe hands.
Oaklands Hospital - Sunday, 16 August 2026 -
Very nice hospital i had my surgery last month very clean hospital and good dr and good nurses
Oaklands Hospital - Friday, 14 August 2026 -
I attended Oaklands Hospital in August 2026 for an appointment with Consultant Dr Almerie in relation to a potential hernia. An ultrasound scan was carried out the same afternoon. Super efficient service. Thank you.
Oaklands Hospital - Thursday, 13 August 2026 -
Easy to find and friendly staff
Oaklands Hospital - Wednesday, 12 August 2026 -
Everything was great - Mr Sprott is very good and very talkable too - he explained everything beforehand and the appointments since have been great.
Oaklands Hospital - Wednesday, 12 August 2026 -
Everything went well. He told me that I was recovering very well and I can resume normal activities.
Oaklands Hospital - Tuesday, 11 August 2026 -
I received amazing care at the Oaklands from all the staff, the only process that could be slightly better is the discharge process.
Oaklands Hospital - Tuesday, 11 August 2026 -
Very very helpful consultant Went through a few exercises to test for any impairment Went through a few options as to next steps and recovery
Oaklands Hospital - Tuesday, 11 August 2026
