Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Lovely hospital with very friendly staff.

    star rating

    Oaklands Hospital

    Thursday, 12 December 2024
  • Had an operation on Oaklands Hospital, the day staff were so much friendlier and pleasant than the night staff, one night nurse gave me 120mg of codeine, which was the incorrect dose. The day staff were great, but a little more communication is required, I was left a syringe of paracetamol, but no-one explained what it was.

    star rating

    Oaklands Hospital

    Sunday, 8 December 2024
  • Professional, pleasant with an excellent result

    star rating

    Oaklands Hospital

    Friday, 6 December 2024
  • Communication between reception down stairs poor regarding being asked to go for an x-ray before you see the Consultant. An hour and quarter was wasted before reception upstairs figured out I needed an x-ray. They were very apologetic and got me seen right away. My second visit to see the consultant I registered at reception down stairs but if it wasn't for the fact it was my second appointment I asked if I needed to go for an x-ray before I see the Consultant, I would have been sent to sit down in the waiting room.

    star rating

    Oaklands Hospital

    Friday, 6 December 2024
  • Always pleasant as been attending since 2018. 10/10 lovely staff. I highly recommend to others.

    star rating

    Oaklands Hospital

    Thursday, 5 December 2024
  • Quiet environment with professional staff

    star rating

    Oaklands Hospital

    Thursday, 5 December 2024
  • What I would’ve expected from a private Hospital who is taking on NHS work, and doing a good job of tackling waiting lists. My only concern is my wait or four months I’m suffering with trigger finger and two fingers in my left hand so it leaves me unable to do everyday jobs and also look after my elderly mother to which I am sole carer.

    star rating

    Oaklands Hospital

    Thursday, 5 December 2024
  • The whole experience was very professional

    star rating

    Oaklands Hospital

    Wednesday, 4 December 2024
  • Top shop

    star rating

    Oaklands Hospital

    Wednesday, 4 December 2024
  • The hospital is clean, tidy and well maintained. The staff is friendly, supportive and very competent. Overall a very good experience even in the circumstances of a health issue

    star rating

    Oaklands Hospital

    Tuesday, 3 December 2024
  • Was a good experience

    star rating

    Oaklands Hospital

    Tuesday, 3 December 2024
  • Super speedy appointment, very courteous and caring staff.

    star rating

    Oaklands Hospital

    Tuesday, 3 December 2024
  • All positive.

    star rating

    Oaklands Hospital

    Tuesday, 3 December 2024

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If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback