Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Excellent care pre and post op.

    star rating

    Park Hill Hospital

    Tuesday, 7 November 2023
  • Husband was scheduled for surgery with an appointment time of 5pm. The surgery started later than anticipated, which I understand, thus the appointment went into the evening. What I feel is unacceptable is we were 'kicked out' of the reception at 7.55pm when the nurses left. When I explained to the group of nursing staff leaving on mass that my spouse was finished and could they check as I was sure he would be ready to leave very soon they said no, and we would have to leave and wait in the car. Thus in November at 8pm at night myself and my child are waiting in freezing car while my spouse finishes the paperwork. That's pretty poor customer care from Park Hill. Pay thousands and you have to wait in a freezing cold car. Unacceptable.

    star rating

    Park Hill Hospital

    Monday, 6 November 2023
  • Alway professional from the reception to the nurses as an outpatient to all the staff on the ward even the cleaner and chef

    star rating

    Park Hill Hospital

    Monday, 6 November 2023
  • star rating

    Park Hill Hospital

    Wednesday, 25 October 2023
  • I had a operation on my hip .my consultant Mr Bruce. I have been for my checkup..he was so pleased with my recovery. My I had Mr Bruce is a excellent surgeon .so pleasant. Caring.put you at ease .

    star rating

    Park Hill Hospital

    Friday, 6 October 2023
  • Very welcoming

    star rating

    Park Hill Hospital

    Tuesday, 3 October 2023
  • Easy to find, friendly, explained everything that needed to be explained to me. My doctor who I seen very helpful and friendly. All in all very happy. Dr Daniel (can't remember his last name)

    star rating

    Park Hill Hospital

    Monday, 2 October 2023
  • My experience was everyone was very friendly and professional could not fault in anyway especially my consultant explained everything to me as did the nursing staff 10/10

    star rating

    Park Hill Hospital

    Monday, 2 October 2023
  • First time going and was a very good experience.

    star rating

    Park Hill Hospital

    Monday, 25 September 2023
  • Fantastic. I could not have wanted someone better. Mr Morell with the experience and patience was great, as I asked lots of questions and he oatiently answered them all.

    star rating

    Park Hill Hospital

    Sunday, 24 September 2023
  • Relaxed but professional ambience, efficient friendly service.

    star rating

    Park Hill Hospital

    Tuesday, 19 September 2023
  • Great care from all Staff in all areas yesterday & thank you to Mr MacInnes. Only issue I have is hospital needs upgrading, rooms tired, old furniture , in need of decorating. Not changed since I was a patient 6 years ago. Only a bath where if I’d needed (but didn’t as only daycare), I would have wanted a shower. Baths not as hygienic or accessible & showers the preferred option these days. We pay top prices for “hotel fees” & expect a bit of luxury in the private sector. ( I have experienced better in a different private hospital, different company) Can’t fault the care 😊

    star rating

    Park Hill Hospital

    Saturday, 16 September 2023
  • Could not have been any better from start to finish, excellent service

    star rating

    Park Hill Hospital

    Thursday, 14 September 2023

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback